Global Healthcare BPO Market is predicted to reach USD 488.28 billion at a CAGR of 10.2% during the forecast period:

Market Research Future (MRFR) has published a cooked research report on the “Global Healthcare BPO Market” that contains information from 2022 to 2030. The Global Healthcare BPO Market is estimated to register a CAGR of 10.2% during the forecast period of 2022 to 2030.

MRFR recognizes the following companies as the key players in the Global Healthcare BPO Market— Accenture, Infosys, GEBBS, Hinduja Solutions, Truven Health, EXL Service Holdings, IBM, Genpact, UnitedHealth Group and Concentrix.

Healthcare BPO Market Highlights

The Global Healthcare BPO Market is accounted to register a CAGR of 10.2% during the forecast period and is estimated to reach USD 488.28 Billion by 2030.

The Global Healthcare BPO (Business Process Outsourcing) Market refers to the outsourcing of specific healthcare-related business processes to third-party service providers. These processes typically include various administrative tasks and functions that are not directly related to patient care but are crucial for the efficient functioning of healthcare organizations.

The global healthcare BPO market has experienced significant growth in recent years due to the increasing demand for cost-effective solutions and the need for healthcare providers to adapt to a rapidly changing regulatory landscape.

Segment Analysis

The Global Healthcare BPO Market has been segmented based on payer service and provider service.

On the basis of payer service, the market is segmented into claims management, integrated front-end services & back-office operations, member management and billing & accounts management. The increasing prevalence of chronic diseases such as cardiovascular diseases (CVDs) results in more hospital admissions and a higher number of claims, fueling the growth of the claims management segment.

Based on provider service, the market has been segmented into revenue cycle management, patient care and patient enrollment. Specialty revenue cycle management services providers can help hospitals avoid revenue loss due to billing errors, contributing to the expansion of the revenue cycle management segment.

Browse In-depth Market Details [Table of Content, List of Figures, List of Tables] of Healthcare BPO Market Research Report

Regional Analysis

The Global Healthcare BPO Market, based on region, has been divided into the North America, Europe, Asia-Pacific, and Rest of the World. North America consists of US and Canada. The Europe Global Healthcare BPO Market comprises of Germany, France, the UK, Italy, Spain, and the rest of Europe. The Global Healthcare BPO Market in Asia-Pacific has been segmented into China, India, Japan, Australia, South Korea, and the rest of Asia-Pacific. The Rest of the World Global Healthcare BPO Market comprises of Middle East, Africa, and Latin America.

North America, especially the United States, has been a dominant player in the healthcare BPO market. The region's mature healthcare industry, complex regulatory landscape, and the need to optimize operational efficiency have driven the adoption of outsourcing services.

Europe was another significant market for healthcare BPO services. Countries like the United Kingdom, Germany, France, and the Netherlands have been active in outsourcing healthcare processes to reduce costs and enhance overall operational efficiency.

The Asia Pacific region has shown substantial growth in the healthcare BPO market. Countries like India, the Philippines, and China have emerged as major destinations for healthcare BPO outsourcing, offering a large pool of qualified professionals proficient in medical coding, billing, and other related services.

Furthermore, the rest of the world's Global Healthcare BPO Market is divided into the Middle East, Africa, and Latin America. Countries in Latin America, including Brazil and Mexico, have also witnessed growth in healthcare BPO adoption. The region's proximity to the United States and its growing IT infrastructure have made it an attractive destination for outsourcing healthcare processes.

Key Findings of the Study

• The Global Healthcare BPO Market is expected to reach USD 488.28 Billion by 2030, at a CAGR of 10.2% during the forecast period.


• The Asia Pacific region has shown substantial growth in the healthcare BPO market. Countries like India, the Philippines, and China have emerged as major destinations for healthcare BPO outsourcing, offering a large pool of qualified professionals proficient in medical coding, billing, and other related services.


• Based on provider service, the market has been segmented into revenue cycle management, patient care and patient enrollment holding the largest market in 2022.


• Accenture, Infosys, GEBBS, Hinduja Solutions, Truven Health, EXL Service Holdings, IBM, Genpact, UnitedHealth Group and Concentrix.