Introduction
In 2023, the biometrics market in airports is experiencing a significant transformation due to the confluence of technological developments, regulatory pressures, and changing consumer behavior. Artificial intelligence and machine learning are rapidly integrating into biometrics, which is improving the accuracy and speed of passenger processing. Strict security regulations are pushing airports to adopt more reliable identity verification solutions. In addition, the growing demand for a seamless travel experience is driving airports to implement biometrics that reduce wait times and improve passenger flow. These trends are strategically significant to all market participants, as they grapple with the complexity of enhancing security, improving efficiency, and meeting the rising expectations of travelers.
Top Trends
- Increased Adoption of Facial Recognition Technology
Facial recognition is now the mainstay of biometrics in airports. At Heathrow in London, the system is used to check more than ten million passengers every year. It is a trend that is driven by the need to speed up the boarding process and to increase security. Consequently, the speed of the process is expected to increase by up to thirty per cent, and waiting times for passengers will be reduced by as much as a third. And in the future, the technology could be integrated with artificial intelligence to detect threats in real time.
- Integration of Mobile Biometrics
Biometrics on mobile devices is gaining ground, with passengers being able to use their mobile devices to confirm their identity. Alaska Airline has already introduced a biometric boarding pass that improves convenience. This trend could improve the check-in process, reducing the boarding time by up to 20 per cent. In the future, it could lead to an increase in the use of mobile wallets for a smoother travel experience.
- Government Regulations and Standards
The use of biometric data is becoming increasingly regulated by governments. The European Union’s General Data Protection Regulation, for example, imposes strict guidelines on data protection. Such regulations have a significant influence on the business strategies of companies such as Idemia and SITA. Ultimately, they may result in greater investment in secure data management systems. In the long term, it is likely that practices will become more standardized across the international airports.
- Enhanced Data Security Measures
Concerns about data breaches are growing, and companies are now prioritizing enhanced security measures for biometric data. For example, NEC has developed an advanced encryption technology to protect sensitive information. This is essential for gaining passengers’ trust and for ensuring compliance with regulations. The resulting operational costs are higher due to the need for additional security measures, but this could lead to a more reliable system in the long term.
- Collaboration Between Airlines and Tech Firms
It is common practice for an aircraft company to enter into partnership with a technological concern, as was the case with Thales in the case of the biometric terminals. These collaborations are aimed at developing a system of unified equipment that will improve the comfort of the passengers and the efficiency of the operation. The impact on the market is to accelerate the development and introduction of biometric technology. There may be more such collaborations in the future, and the field of artificial intelligence and machine learning may be the next to be explored.
- Rise of Touchless Technology
Especially after the pandemic, the demand for touchless technology has grown tremendously, and the airports have been quick to introduce systems that minimize contact with the body. For example, Vision Box has introduced touchless check-in machines, which facilitate the check-in process. This trend is expected to increase the safety and comfort of passengers and can potentially increase throughput by 25%. The next step in this development could be the development of more advanced touchless systems that operate with voice recognition.
- Focus on Passenger Experience
The biometrics of the passengers are increasingly being used to improve the travel experience, for example, by facilitating the security checks and personalizing the services. Airbus is developing solutions that integrate biometrics throughout the journey. This is a trend which could have a significant effect on passenger satisfaction. Future applications could involve the use of big data and the application of predictions to offer services tailored to the individual needs of passengers.
- Expansion of Biometric Enrollment Programs
The number of biometric registrations is growing. This is essential for improving the efficiency of the airports and reducing congestion. The operational effect of this increase is a projected increase in the number of registrations of up to 15 per cent per year. The future may see other countries adopting similar schemes to increase border security.
- Investment in AI and Machine Learning
The artificial intelligence and machine learning systems are also changing the airport biometrics landscape. For example, the Cognitec system uses these methods for more accurate facial recognition. This trend is expected to improve both security and efficiency. This will be measured by a reduction of up to 40 percent in false positives. In the future, developments may lead to more sophisticated algorithms that are able to perform real-time analysis.
- Sustainability in Biometric Solutions
Biometrics is becoming a major field in the development of new technology, and in this field companies like Fujitsu are putting the environment at the forefront. There is a growing demand for the environment, both from consumers and from government. Also, there are operational advantages to be gained from using energy-saving equipment. In the future, it may well be that biometrics will be used in airport operations to a large extent for the sake of the environment.
Conclusion: Navigating the Airport Biometrics Landscape
In the airport biometrics market, there will be a high degree of competition in the future, and the market will be characterized by a high degree of fragmentation. The market will be characterized by the presence of many companies, both large and small, competing for a large market share. The regional trends will also be very dynamic, and will lead to a rapid development of the industry. The established companies are relying on their existing facilities, while new entrants are focusing on the development of new technology to differentiate themselves. Among them, the capabilities of integrating artificial intelligence, automation, green development, and operational flexibility will play an important role in determining the market share. Strategic cooperation and investment in these capabilities are also important for the survival of the company.