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In store Music Service Market

ID: MRFR/ICT/26632-HCR
100 Pages
Aarti Dhapte
October 2025

In-store Music Service Market Research Report: By Store Type (Supermarkets and Hypermarkets, Clothing and Footwear Stores, Specialty Stores, Convenience Stores, Other Store Types), By Music Genre (Pop, Rock, Hip-Hop/Rap, Electronic, Classical, Jazz, Other Music Genres), By Music Service Provider (Pandora, Spotify, Apple Music, Amazon Music, SiriusXM, Muzak, Other Music Service Providers), By Delivery Method (In-Store Radio, Background Music Streaming, Interactive Music Kiosks, Mobile Music Apps, Other Delivery Methods), By Functionality (Amb... read more

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In store Music Service Market Summary

As per MRFR analysis, the In-store Music Service Market Size was estimated at 4.874 USD Billion in 2024. The In-store Music Service industry is projected to grow from 5.241 USD Billion in 2025 to 10.83 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 7.53 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The In-store Music Service Market is experiencing a dynamic evolution driven by technological advancements and consumer preferences.

  • Personalization of music playlists is becoming increasingly prevalent, enhancing customer engagement in retail environments.
  • Integration of technology into music delivery systems is reshaping the way in-store music is experienced by consumers.
  • Subscription-based models are gaining traction, particularly in North America, where the market is largest.
  • The enhancement of customer experience and the rise of retail competition are key drivers propelling growth in both supermarkets and specialty stores.

Market Size & Forecast

2024 Market Size 4.874 (USD Billion)
2035 Market Size 10.83 (USD Billion)
CAGR (2025 - 2035) 7.53%

Major Players

Mood Media (CA), PlayNetwork (US), Soundtrack Your Brand (SE), Cloud Cover Music (US), Rockbot (US), Jukeboxy (US), Sonic Boom (US), Custom Channels (US)

In store Music Service Market Trends

The In-store Music Service Market is currently experiencing a notable evolution, driven by the increasing recognition of the impact that music has on consumer behavior. Retailers are increasingly adopting tailored music solutions to enhance the shopping experience, aiming to create an inviting atmosphere that encourages longer visits and higher spending. This trend appears to be supported by research indicating that the right music can influence mood and purchasing decisions, suggesting that businesses are becoming more strategic in their approach to in-store audio. Furthermore, advancements in technology are facilitating the integration of music services with other in-store systems, allowing for a more cohesive and engaging customer experience. In addition, the In-store Music Service Market is witnessing a shift towards personalized music playlists, which are curated based on customer demographics and preferences. This customization seems to resonate well with consumers, as it fosters a sense of connection and relevance. Moreover, the rise of subscription-based models is likely to provide retailers with flexible options for accessing high-quality music content without the burden of extensive licensing fees. As the market continues to evolve, it is expected that the focus on enhancing customer engagement through music will remain a priority for businesses seeking to differentiate themselves in a competitive landscape.

Personalization of Music Playlists

The trend towards personalized music playlists is gaining traction, as retailers seek to tailor their audio environments to match customer preferences. This customization enhances the shopping experience, making it more relevant and engaging for consumers.

Integration of Technology

Advancements in technology are enabling seamless integration of music services with other in-store systems. This integration allows for a more cohesive customer experience, enhancing the overall atmosphere and potentially increasing sales.

Subscription-Based Models

The rise of subscription-based models is transforming the In-store Music Service Market. Retailers are increasingly opting for these flexible options, which provide access to high-quality music content while minimizing licensing complexities.

In store Music Service Market Drivers

Rise of Retail Competition

In the In-store Music Service Market, the rise of retail competition is a significant driver. As businesses seek to differentiate themselves, the use of music as a strategic tool becomes more prevalent. Retailers are increasingly aware that the auditory environment can influence consumer behavior, leading to a potential increase in sales. Data suggests that 60% of retailers are now investing in music services to create a unique shopping atmosphere. This competitive landscape compels businesses to adopt advanced music solutions, thereby propelling growth in the in-store music service sector. The need for differentiation through sensory experiences is likely to continue shaping market dynamics.

Growing Demand for Brand Identity

The In-store Music Service Market is witnessing a growing demand for brand identity through music. Retailers are increasingly recognizing that music can serve as a powerful branding tool, helping to convey their brand values and personality. This trend is supported by research indicating that 80% of consumers associate specific music styles with particular brands. As businesses strive to create a cohesive brand experience, the demand for customized music solutions is likely to rise. This focus on brand identity through auditory elements may lead to an expansion of services offered within the in-store music sector, further driving market growth.

Enhancement of Customer Experience

The In-store Music Service Market is increasingly recognized for its role in enhancing customer experience. Research indicates that a well-curated music selection can lead to longer dwell times in retail environments, potentially increasing sales. For instance, studies show that stores utilizing tailored music playlists can see a 20% increase in customer satisfaction. This enhancement is not merely anecdotal; it is supported by data suggesting that 70% of consumers feel that music positively influences their shopping experience. As retailers strive to create immersive environments, the demand for sophisticated in-store music services is likely to grow, driving innovation and investment in this sector.

Increased Focus on Consumer Engagement

In the In-store Music Service Market, there is an increased focus on consumer engagement as a key driver. Retailers are now more aware that engaging customers through music can lead to enhanced loyalty and repeat visits. Studies indicate that stores with strategically selected music can see a 30% increase in customer retention rates. This understanding is prompting businesses to invest in tailored music services that resonate with their target audience. As the importance of consumer engagement continues to rise, the in-store music service market is likely to expand, with more retailers seeking to leverage music as a means of fostering deeper connections with their customers.

Technological Advancements in Music Delivery

Technological advancements are reshaping the In-store Music Service Market, enabling more efficient and effective music delivery systems. Innovations such as cloud-based music streaming and AI-driven playlist generation are becoming commonplace. These technologies allow retailers to easily manage and customize their music offerings, which can lead to improved customer engagement. For example, the integration of machine learning algorithms can analyze customer preferences and adjust playlists in real-time, enhancing the shopping experience. As these technologies evolve, they are expected to drive further growth in the market, with projections indicating a potential increase in market size by 15% over the next five years.

Market Segment Insights

By Store Type: Supermarkets and Hypermarkets (Largest) vs. Specialty Stores (Fastest-Growing)

In the In-store Music Service Market, the distribution of market share among various store types reveals a strong preference for Supermarkets and Hypermarkets, which command the largest proportion of market demand. This category is driven by large customer flows and the desire to enhance shopping experiences through background music. Meanwhile, Specialty Stores are emerging as a fast-growing segment, appealing to niche markets through curated music selections that resonate with specific consumer demographics. Growth trends in the In-store Music Service Market are primarily propelled by evolving consumer preferences, emphasizing the importance of ambiance in retail. Supermarkets and Hypermarkets leverage music to create engaging shopping environments, which enhances customer satisfaction and increases dwell time. On the other hand, the Specialty Stores segment benefits from trends like personalization and stronger brand identity, using tailored soundtracks to differentiate themselves in a competitive market.

Supermarkets and Hypermarkets (Dominant) vs. Specialty Stores (Emerging)

Supermarkets and Hypermarkets are the dominant forces in the In-store Music Service Market, reigning due to their vast spaces and high foot traffic, which allows for the effective utilization of music to influence shopping behavior. These stores utilize music strategically to enhance the shopping environment, boost sales, and encourage longer visits. Conversely, Specialty Stores, classified as an emerging segment, are experiencing rapid growth by adopting unique music playlists that cater specifically to their target audience. This customization not only elevates the shopping experience but also aids in establishing a strong brand identity. As consumer expectations diversify, both segments are adapting their music strategies to remain relevant and appealing to their respective customer bases.

By Music Genre: Pop (Largest) vs. Hip-Hop/Rap (Fastest-Growing)

The In-store Music Service Market reveals a vibrant distribution of music genres, with Pop music leading the market as the largest segment. Its universal appeal and catchy tunes make it the preferred choice for various retail environments. Following closely are genres like Rock and Electronic, which cater to specific customer demographics, creating a diverse auditory experience in stores. The segment labeled 'Other Music Genres' also contributes to the mix, reflecting the eclectic tastes of modern consumers.

Pop (Dominant) vs. Hip-Hop/Rap (Emerging)

Pop music, characterized by its mainstream appeal and upbeat rhythms, has established itself as the dominant genre within the In-store Music Service Market. Retailers often select pop tracks to create a lively atmosphere that resonates with a broad audience. In contrast, Hip-Hop/Rap is emerging rapidly, especially among younger consumers. Its growth is driven by cultural trends and social media influences, making it an increasingly attractive option for retailers wanting to engage with this demographic. The contrasting characteristics of these genres showcase how varying customer preferences shape in-store music selections.

By Music Service Provider: Spotify (Largest) vs. Apple Music (Fastest-Growing)

The In-store Music Service Market is increasingly dominated by leading players such as Spotify and Apple Music, with Spotify commanding the largest share due to its wide-ranging catalog and robust user engagement strategies. Other notable players like Pandora, Amazon Music, SiriusXM, and Muzak contribute to the competitive landscape but trail behind in market penetration. Collectively, these service providers are vying for retailers' attention, increasingly utilizing personalized playlists and tailored services to attract diverse customer segments.

Spotify (Dominant) vs. Apple Music (Emerging)

Spotify continues to set the pace in the In-store Music Service Market, characterized by its vast music library, user-friendly interface, and advanced algorithms that tailor playlists to individual tastes. It has effectively leveraged partnerships with various brands for promotional campaigns, enhancing its visibility in retail spaces. In contrast, Apple Music, while still building its presence, is gaining momentum as a fast-growing alternative through exclusive releases and a focus on high-quality audio experiences. As more retailers adopt innovative music strategies to influence consumer behavior, both providers are adapting their offerings to meet evolving industry demands, positioning themselves uniquely in this dynamic market.

By Delivery Method: In-store Radio (Largest) vs. Background Music Streaming (Fastest-Growing)

In the In-store Music Service Market, the delivery method segment showcases varying dynamics. In-store Radio currently holds the largest market share, establishing itself as the preferred choice for many retailers due to its reliability and traditional appeal. In contrast, Background Music Streaming is emerging rapidly, capturing the attention of businesses looking for on-demand and customizable options that enhance customer experience.

In-store Radio (Dominant) vs. Background Music Streaming (Emerging)

In-store Radio stands as the dominant player in this segment, known for its consistency and familiarity among consumers. It delivers tailored experiences, aligned with store branding, and leverages local content to engage customers effectively. Conversely, Background Music Streaming is recognized as the fastest-growing sub-segment, appealing to retailers seeking flexibility and a broader range of music choices. This method enables businesses to adapt their playlists effortlessly, thus responding to changing customer preferences and enhancing ambiance.

By Functionality: Ambient Background Music (Largest) vs. Customized Music Experiences (Fastest-Growing)

The In-store Music Service Market is witnessing a diverse distribution of functionalities among its segments. Ambient Background Music holds the largest market share, as it serves as a crucial element in enhancing the overall shopping experience. Retailers increasingly rely on this type of music to create a more inviting atmosphere that encourages customer engagement and spending. Other functionalities, such as Targeted Music Marketing and Music Analytics, offer unique advantages, but they occupy smaller portions of the overall market share. Recent growth trends highlight a significant shift towards Customized Music Experiences, which is emerging as the fastest-growing segment within the market. This trend is largely driven by evolving consumer preferences for personalized experiences that enhance brand identity and customer loyalty. Businesses are investing in music analytics and reporting tools that allow for better-targeted music selections that resonate with their specific customer demographics, thus fueling this segment's growth further.

Ambient Background Music (Dominant) vs. Customized Music Experiences (Emerging)

In the In-store Music Service Market, Ambient Background Music is recognized as the dominant functionality, serving the fundamental purpose of creating a pleasing auditory environment for shoppers. This type of music is strategically used to influence purchasing behaviors and set the tone within retail spaces. On the other hand, Customized Music Experiences are labeled as an emerging functionality, carving a niche that allows brands to tailor their music selections based on their unique target audience. This personalization is becoming increasingly vital as it not only enhances the shopping experience but also strengthens brand loyalty. As retailers harness technology to blend music analytics with customer preferences, Customized Music Experiences continue to rise, establishing themselves as a strong contender in shaping future retail environments.

Get more detailed insights about In store Music Service Market

Regional Insights

North America : Market Leader innovation

North America is the largest market for in-store music services, holding approximately 45% of the global market share. The region's growth is driven by increasing demand for personalized customer experiences and the integration of technology in retail environments. Regulatory support for copyright and licensing has also catalyzed market expansion, ensuring compliance and fostering innovation. The United States is the leading country in this sector, with key players like Mood Media and PlayNetwork dominating the landscape. Canada follows closely, contributing to the market with a growing number of service providers. The competitive environment is characterized by a mix of established companies and emerging startups, all vying for market share through innovative solutions and tailored services.

Europe : Emerging Market with Potential

Europe is witnessing significant growth in the in-store music service market, accounting for approximately 30% of the global share. The demand is fueled by the increasing focus on enhancing customer experiences in retail spaces and the rise of digital platforms. Regulatory frameworks, particularly around copyright laws, are evolving to support the creative industries, which is a key driver for market expansion. Leading countries in this region include the United Kingdom and Germany, where companies like Soundtrack Your Brand are making substantial inroads. The competitive landscape is diverse, with a mix of local and international players. The presence of established firms alongside innovative startups is fostering a dynamic market environment, encouraging the adoption of new technologies and services.

Asia-Pacific : Rapid Growth and Adoption

The Asia-Pacific region is rapidly emerging in the in-store music service market, holding about 20% of the global market share. This growth is driven by increasing urbanization, a booming retail sector, and a rising middle class that values enhanced shopping experiences. Regulatory support for digital content and copyright laws is also improving, facilitating market entry for new players and services. Countries like China and Australia are at the forefront of this growth, with a mix of local and international companies competing for market share. The competitive landscape is characterized by innovation, with players like Cloud Cover Music and Rockbot expanding their offerings. The region's diverse consumer preferences are prompting companies to tailor their services, leading to a vibrant and competitive market.

Middle East and Africa : Untapped Market Opportunities

The Middle East and Africa region is an emerging market for in-store music services, currently holding about 5% of the global market share. The growth is driven by increasing retail development and a growing awareness of the importance of customer experience. Regulatory frameworks are gradually evolving, which is expected to support the growth of the music service sector in the coming years. Countries like South Africa and the UAE are leading the way, with a growing number of local and international players entering the market. The competitive landscape is still developing, with opportunities for innovation and service differentiation. As the region continues to modernize its retail environments, the demand for in-store music services is expected to rise significantly, attracting more players to the market.

In store Music Service Market Regional Image

Key Players and Competitive Insights

The in-store music service market has been witnessing an increase in competition, with an array of leading players solidifying their positions. These players have employed a diverse range of strategies to gain a competitive edge, including product innovations, strategic partnerships, and acquisitions. Key players include Mood Media, Soundtrack Your Brand, Muzak, and PlayNetwork. These companies have been at the forefront of In-store Music Service Market development, driving industry innovation and expanding their global reach. The competitive landscape is constantly evolving, with new entrants and mergers and acquisitions shaping the market dynamics.

A notable example is Mood Media. The company has gained prominence through its comprehensive portfolio of music solutions, which cater to a wide range of industries, including retail, hospitality, and healthcare. Mood Media's focus on data-driven insights and customer engagement has enabled it to establish a strong foothold in the market. Moreover, the company's strategic partnerships with content providers and technology companies have further enhanced its competitive position. Another prominent player is Soundtrack Your Brand. The company has differentiated itself through its emphasis on creating customized music experiences tailored to specific brand identities.

Soundtrack Your Brand's ability to leverage artificial intelligence and machine learning in its music curation process has set it apart from competitors. The company's focus on brand storytelling and emotional connection has resonated with clients, solidifying its position as a leading provider in the industry.

Key Companies in the In store Music Service Market market include

Industry Developments

The in-store music service market is projected to reach USD 8.09 billion by 2032, exhibiting a CAGR of 7.53% from 2023 to 2032. The growth of the market is attributed to the increasing adoption of in-store music services by retailers to enhance customer experience and brand recall. Major players in the market include Mood Media, PlayNetwork, Muzak, and Soundtrack Your Brand. Recent developments in the market include the integration of artificial intelligence (AI) and machine learning (ML) to personalize music selections based on customer demographics and preferences.

Additionally, the growing popularity of cloud-based music streaming services is expected to drive market growth in the coming years.

Future Outlook

In store Music Service Market Future Outlook

The In-store Music Service Market is projected to grow at a 7.53% CAGR from 2024 to 2035, driven by technological advancements and increasing consumer engagement.

New opportunities lie in:

  • Integration of AI-driven music personalization systems
  • Expansion of subscription-based models for small retailers
  • Development of analytics tools for customer behavior insights

By 2035, the market is expected to be robust, driven by innovation and diverse revenue streams.

Market Segmentation

In store Music Service Market Store Type Outlook

  • Supermarkets and Hypermarkets
  • Clothing and Footwear Stores
  • Specialty Stores
  • Convenience Stores
  • Other Store Types

In store Music Service Market Music Genre Outlook

  • Pop
  • Rock
  • Hip-Hop/Rap
  • Electronic
  • Classical
  • Jazz
  • Other Music Genres

In store Music Service Market Functionality Outlook

  • Ambient Background Music
  • Targeted Music Marketing
  • Customized Music Experiences
  • Music Analytics and Reporting
  • Other Functionality

In store Music Service Market Delivery Method Outlook

  • In-store Radio
  • Background Music Streaming
  • Interactive Music Kiosks
  • Mobile Music Apps
  • Other Delivery Methods

In store Music Service Market Music Service Provider Outlook

  • Pandora
  • Spotify
  • Apple Music
  • Amazon Music
  • SiriusXM
  • Muzak
  • Other Music Service Providers

Report Scope

MARKET SIZE 20244.874(USD Billion)
MARKET SIZE 20255.241(USD Billion)
MARKET SIZE 203510.83(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)7.53% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of artificial intelligence for personalized in-store music experiences enhances customer engagement.
Key Market DynamicsRising demand for personalized in-store music experiences drives competition and innovation among service providers.
Countries CoveredNorth America, Europe, APAC, South America, MEA

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FAQs

What is the projected market valuation of the In-store Music Service Market by 2035?

The In-store Music Service Market is projected to reach a valuation of 10.83 USD Billion by 2035.

What was the market valuation of the In-store Music Service Market in 2024?

In 2024, the market valuation of the In-store Music Service Market was 4.874 USD Billion.

What is the expected CAGR for the In-store Music Service Market during the forecast period 2025 - 2035?

The expected CAGR for the In-store Music Service Market during the forecast period 2025 - 2035 is 7.53%.

Which store type segment had the highest valuation in 2024?

In 2024, the Supermarkets and Hypermarkets segment had the highest valuation at 3.5 USD Billion.

What are the leading music genres in the In-store Music Service Market?

The leading music genres include Pop, which reached 3.5 USD Billion, and Rock, which reached 2.5 USD Billion in 2024.

Which music service provider had the highest market share in 2024?

In 2024, Spotify led the market with a valuation of 2.5 USD Billion among music service providers.

What delivery method segment is expected to grow the most by 2035?

The Background Music Streaming segment is expected to grow significantly, reaching 3.5 USD Billion by 2035.

What functionality segment is projected to have a valuation of 2.8 USD Billion by 2035?

The Targeted Music Marketing functionality segment is projected to reach a valuation of 2.8 USD Billion by 2035.

Who are the key players in the In-store Music Service Market?

Key players in the market include Mood Media, PlayNetwork, and Soundtrack Your Brand, among others.

What was the valuation of the Convenience Stores segment in 2024?

The Convenience Stores segment had a valuation of 1.8 USD Billion in 2024.

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