Introduction: Navigating the Competitive Landscape of Network Configuration and Change Management
The market for configuration and change management has been growing at a rapid pace in recent years, and in an era of fast-moving technology and changing regulations. Competition is fierce, with a host of key players, from OEMs to IT system integrators, and from traditional vendors to the new breed of artificial intelligence and IoT startups. The key drivers are not just the need for greater efficiency in the supply chain, but also the increasing demand for seamless connections and greater security. In addition, with green and sustainable initiatives on the agenda, suppliers are vying to be the first to seize emerging opportunities in the digital transformation. It is expected that the pace of investment in the latest solutions will continue to accelerate, with the aim of improving the management of the supply chain and meeting the evolving demands of the market.
Competitive Positioning
Full-Suite Integrators
These vendors offer comprehensive solutions that integrate multiple functionalities for network configuration and change management.
Vendor | Competitive Edge | Solution Focus | Regional Focus |
Oracle |
Robust database integration capabilities |
Enterprise resource planning and management |
Global |
IBM |
Strong analytics and AI integration |
IT service management and automation |
Global |
BMC Software, Inc. |
Focus on IT service management excellence |
IT operations and service management |
Global |
Specialized Technology Vendors
These vendors focus on niche solutions tailored for specific aspects of network configuration and change management.
Vendor | Competitive Edge | Solution Focus | Regional Focus |
Solarwinds |
User-friendly interface and monitoring tools |
Network performance monitoring |
North America, Europe |
Ignite Enterprise Software Solutions, Inc. |
Customizable solutions for enterprise needs |
Network configuration management |
North America |
Dorado Software, Inc. |
Focus on telecom and service provider solutions |
Network change management |
North America, Europe |
Infrastructure & Equipment Providers
These vendors provide hardware and infrastructure solutions that support network configuration and change management.
Vendor | Competitive Edge | Solution Focus | Regional Focus |
Cisco |
Market leader in networking hardware |
Networking and security solutions |
Global |
Broadcom |
Strong semiconductor and networking solutions |
Infrastructure and connectivity solutions |
Global |
Hewlett Packard Enterprise Development LP |
Comprehensive IT infrastructure solutions |
Enterprise networking and storage |
Global |
Zoho Corporation Pvt. Ltd. |
Affordable and integrated software solutions |
Cloud-based IT management |
Global |
Emerging Players & Regional Champions
- NetOps (US): Offers AI-based network configuration and change-management tools, and recently won a contract from a major telecommunications company to improve its network operations, challenging the established vendors with more agile and cost-effective solutions.
- In Europe, the company specialized in the cloud-based management of small and medium-sized enterprises, and recently installed its platform at a regional ISP. Its business model was to compete with the big players by focusing on niche markets and easy-to-use interfaces.
- ChangeMaster (Asia): Provides a unique change management platform that integrates with existing ITSM tools. Recently teamed up with a government agency to improve network security. Positioned as a challenger to the traditional players by emphasizing security and compliance.
- Latin America. Specializes in the provision of network solutions for educational institutions. It has just launched a pilot project in several universities. It complements the work of established suppliers by addressing the specific needs of the region and the budgetary limitations.
Regional Trends: Across the globe, by 2023, a strong trend will be the use of cloud-based solutions and AI-based tools in network configuration and change management. The market is also growing, and the new entrants are concentrating on the SME and public-sector markets. This enables them to differentiate themselves from the established vendors. Also, in countries with strict regulations, there is an increased focus on compliance and security.
Collaborations & M&A Movements
- Cisco and VMware announced a partnership to integrate their network management solutions, aiming to enhance operational efficiency and streamline network configuration processes for enterprise customers.
- IBM acquired Apptio in mid-2023 to bolster its cloud management capabilities, allowing for improved change management and cost optimization in network configurations.
- Juniper Networks and Microsoft entered into a collaboration to develop AI-driven network automation tools, enhancing their competitive positioning in the rapidly evolving cloud networking space.
Competitive Summary Table
Capability | Leading Players | Remarks |
Automated Network Configuration |
Cisco, Juniper Networks |
In the DNA Center, a rich automation environment makes it easy to set up a network and reduces the risk of errors. Contrail provides advanced automation features that can speed up deployment and configuration changes, and case studies have shown that configuration times can be reduced by up to 50%. |
Change Management Workflow |
NetBrain, SolarWinds |
With its dynamic mapping and automation tools, NetBrain gives change managers visibility and the ability to perform impact analysis in real time. Change management is integrated into the network monitoring tools from SolarWinds, making it easier to track changes and demonstrate compliance. |
Compliance and Security Management |
Palo Alto Networks, Fortinet |
Palo Alto Networks is a company which integrates security into the process of establishing and modifying a network. Fortinet's Security Fabric provides full visibility and control of the network, which is useful for compliance and managing the network. |
Real-time Monitoring and Analytics |
Arista Networks, VMware |
Arista’s CloudVision platform offers real-time monitoring and data analysis to enable you to be a step ahead of your network changes. VMware’s vRealize Network Insight offers a deep view of the network’s health and performance, enabling you to make informed decisions when configuring your network. |
Integration with ITSM Tools |
ServiceNow, BMC Software |
IT Service Management platform ServiceNow integrates with network configuration tools to automate change requests and approvals. BMC's Remedy integrates with a number of network management solutions, providing a higher degree of visibility and control over network changes. Several large enterprise customers have used Remedy to do this. |
Conclusion: Navigating the Network Management Landscape
The market for network configuration and change management in 2023 is characterised by high competition and significant fragmentation, with both established and new players competing for market share. Region-wise, there is a growing emphasis on automation and artificial intelligence to improve efficiency and agility. In the battle for customers, the established players are using their established client base to introduce new, more advanced technology. New players are focusing on developing new, flexible and sustainable solutions. As the market develops, the ability to deliver strong automation, artificial intelligence-driven insights and flexible solutions will be crucial for the vendors aiming to be in a leadership position. Strategically, decision-makers must carefully assess these capabilities to ensure they meet their own organisation’s goals and to navigate the complexities of the rapidly changing landscape.