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US Inflight Shopping Market Research Report: By Aircraft Class (First Class, Business Class, Premium Economy Class, Economy Class), By Carrier Type (Full-Service, Low-Cost) and By Shopping Type (Travel Essentials, Accessories, Beauty and Care, Children, Others) - Forecast to 2035


ID: MRFR/A&D/19384-HCR | 100 Pages | Author: Garvit Vyas| December 2023

US Inflight Shopping Market Overview


The US Inflight Shopping Market Size was estimated at 1.52 (USD Billion) in 2023. The US Inflight Shopping Market Industry is expected to grow from 1.6(USD Billion) in 2024 to 3.13 (USD Billion) by 2035. The US Inflight Shopping Market CAGR (growth rate) is expected to be around 6.292% during the forecast period (2025 - 2035).

US LATAM Inflight Shopping Market size


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Key US Inflight Shopping Market Trends Highlighted


In the US inflight shopping market, a noticeable trend is the growing preference for digital and mobile platforms. Passengers show an increasing comfort with using smartphones and tablets to make purchases during flights. Airlines are investing in user-friendly applications that allow for a seamless shopping experience, highlighting convenience as a key driver. Another important market driver is the focus on enhancing passenger experience. Airlines are creating curated product selections that appeal to travelers, emphasizing premium brands and exclusive items that cannot be easily found elsewhere. There's also a heightened interest in sustainable products, with many airlines incorporating eco-friendly options into their offerings, reflecting broader consumer trends towards sustainability.Opportunities in the US market include partnerships between airlines and luxury brands to create unique travel retail experiences. Collaborations can lead to exclusive merchandise that grabs passengers’ attention and encourages impulse buying. Moreover, as international travel sees a resurgence, airlines can capitalize on the desire for localized products that reflect the destination's culture, effectively enriching the inflight shopping experience. In recent times, the rise of contactless payment methods and enhanced onboard connectivity have positively impacted customer engagement. This leads to a more streamlined purchasing process, contributing to increased sales volume.Promotions and discounts targeted around holidays or travel peaks can further stimulate interest in inflight shopping. The combination of these trends indicates that the US inflight shopping market is adapting to consumer preferences, integrating technology, and enhancing the overall passenger journey.


US Inflight Shopping Market Drivers


Increase in Domestic Travel


The growth of the US Inflight Shopping Market Industry is significantly driven by the rising domestic travel rates across the United States. According to the Bureau of Transportation Statistics, the number of domestic flights has consistently increased, with over 700 million passengers traveling annually in recent years. This uptick has been bolstered further by policies aimed at improving travel infrastructure and convenience. Major airline companies, including American Airlines and Delta Air Lines, have reported increased passenger volume, leading to expanded inflight shopping options.Enhanced in-flight services and product offerings have attracted more customers to utilize in-flight shopping services. The increasing willingness of passengers to spend during flightsas observed in growing ancillary revenue for airlineshas been a key factor too. This trend is indicative of a healthy market growth environment, facilitating further investment in the US Inflight Shopping Market Industry.


Enhanced In-flight Experience


The US Inflight Shopping Market Industry benefits from the airlines' continuous efforts to enhance passenger experiences during flights. Airlines have begun to recognized the importance of improving customer satisfaction, which includes providing a broader range of inflight shopping options. The International Air Transport Association notes that improving service quality has led to increased customer loyalty and willingness to spend, with over 30% of surveyed passengers indicating they would shop more inflight if the product variety improved.Major carriers, such as Southwest Airlines and United Airlines, have integrated sophisticated online shopping solutions allowing pre-order of inflight goods, thereby improving the overall customer experience. As a result, airlines can capitalize on increased spending, contributing positively to the growth of the US Inflight Shopping Market.


Introduction of Advanced Technology in Payment Systems


Advancements in technology have led to the introduction of more streamlined and secure payment systems, which positively impacts the US Inflight Shopping Market Industry. For example, the implementation of contactless payment options has gained traction, with airlines enhancing passenger convenience. Recent industry reports indicate that over 60% of passengers prefer contactless payments when shopping inflight. Major companies, such as PayPal and Square, have made significant inroads into developing payment solutions tailored for airlines.These developments not only facilitate smoother transactions but also instill confidence in passengers regarding the shopping experience. As technology evolves, it continues to enhance operational efficiency and the overall passenger shopping experience, making it an encouraging driver for the US Inflight Shopping Market.


Growing Preferences for Unique and Local Products


There is a noticeable trend in passenger demand for unique and locally sourced products available through inflight shopping. Recent consumer statistics reveal that 45% of travelers express a preference for products that reflect the cultural essence of their destinations. This has encouraged major airlines, such as JetBlue Airways and Alaska Airlines, to collaborate with local businesses to offer exclusive products. This trend also signifies a shift towards supporting sustainability and small businesses, aligning with broader consumer preferences for ethically sourced products.The influence of local flavors and specialty items from various regions of the US enhances the inflight shopping experience, encouraging passengers to explore and participate in such shopping conveniences, thereby driving growth in the US Inflight Shopping Market Industry.


US Inflight Shopping Market Segment Insights


Inflight Shopping Market Aircraft Class Insights


The Aircraft Class segment within the US Inflight Shopping Market represents a crucial element of the industry's overall structure, reflecting varying passenger demographics and their purchasing behaviors. As air travel becomes increasingly accessible, the differentiation between classesFirst Class, Business Class, Premium Economy Class, and Economy Classplays a significant role in shaping consumer preferences and their shopping tendencies in-flight. First Class passengers, often looking for luxury and exclusivity, tend to gravitate toward high-end products and unique merchandise that align with their premium experience. This segment not only dominates in terms of sales value but also enhances the brand perception of airlines through high-quality offerings.Business Class manifests a strong inclination towards practical yet stylish products, catering to professionals who may have different needs while traveling, such as purchasing tech gadgets or travel essentials. The personalization aspect is vital here, with tailored services often increasing customer loyalty and driving additional revenue streams through inflight purchases. Additionally, Premium Economy Class occupies a middle ground, attracting passengers seeking comfort without the First Class price tag. This segment has been growing steadily as more travelers opt for this value-oriented choice, revealing that even budget-conscious consumers will indulge in between-class comforts, making inflight shopping an appealing option.Economy Class, while typically associated with budget travel, still presents a robust opportunity for inflight retailers. Many passengers in this class embrace impulse buying, driven by promotions and the allure of convenience. With the increasing penetration of e-commerce and changing consumer mindsets, every class of travel continues to influence the dynamics of the US Inflight Shopping Market. Given these insights, understanding the intricacies of each Aircraft Class is crucial for airlines looking to optimize their inflight offerings and enhance the overall passenger experience, thereby capitalizing on these diverse market segments. The diverse profiles and spending behaviors across these classes underline the importance of tailored marketing strategies, ensuring that specific passenger needs and expectations are met, thus driving the overall growth of the US Inflight Shopping Market revenue.


 


US LATAM Inflight Shopping Market segment

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Inflight Shopping Market Carrier Type Insights


The US Inflight Shopping Market has showcased considerable growth driven by various factors, including consumer preferences and changes in travel behavior. Carrier Type plays a crucial role in this market, as it reflects how different airlines approach their inflight shopping offerings. Full-Service carriers tend to emphasize a premium shopping experience, providing a diverse range of high-quality products to attract affluent customers. These airlines often integrate shopping seamlessly into their service, contributing to a luxurious travel experience, which is important given the increasing demand for premium services in the US travel sector.On the other hand, Low-Cost carriers have transformed inflight shopping into an essential revenue stream, capitalizing on the growing trend of cost-conscious travelers seeking affordable options. By offering selective products at competitive prices, these airlines create opportunities for impulse purchases that complement their low fare structures. Both segments look to enhance customer satisfaction while diversifying revenue sources, highlighting the dynamics of the US Inflight Shopping Market revenue landscape. Understanding this segmentation can provide valuable US Inflight Shopping Market data for stakeholders interested in tapping into emerging trends and opportunities within the industry.As the market progresses, growth drivers in this segment may include advancements in technology, evolving consumer preferences, and increased competition among carriers, paving the way for innovative shopping solutions in the inflight environment.


Inflight Shopping Market Shopping Type Insights


The US Inflight Shopping Market is experiencing growth, with the Shopping Type segment playing a crucial role in its expansion. This segment encompasses various product categories, including Travel Essentials, Accessories, Beauty and Care, Children’s products, and Others, appealing to diverse consumer needs during air travel. Travel Essentials are vital as they cater to basic requirements of passengers, enhancing comfort and convenience during flights. Accessories, encompassing items such as tech gadgets and clothing, often see high demand due to their practicality and appeal.Beauty and Care products attract a significant customer base, as travelers look for ways to refresh themselves during flights and make purchases that they might not find easily at their destination. The Children’s segment addresses parents’ focus on keeping young travelers entertained and comfortable, thus securing a loyal customer segment. Additionally, the Others category captures niche products that cater to specific traveler preferences, contributing to a diversified product offering. Overall, the US Inflight Shopping Market segmentation demonstrates a robust framework that meets various consumer needs, supporting continuous market growth through diverse product offerings and customer engagement strategies.


US Inflight Shopping Market Key Players and Competitive Insights:


The US Inflight Shopping Market is characterized by a dynamic landscape, driven by evolving consumer preferences, advancements in technology, and the competitive positioning of key players in the industry. This market offers a unique platform for airlines to enhance customer experience while generating additional revenue through onboard retail. Various strategies are deployed by companies to capture the attention of travelers, including innovative product offerings, effective marketing tactics, and integrating digital solutions that streamline the shopping experience. As airlines increasingly recognize the value of inflight shopping, there is a growing focus on curating a diverse range of products that appeal to the preferences of a wide audience, leading to increased competition among market players.In the US Inflight Shopping Market, WelcomeAboard stands out with its strong presence and commitment to delivering a unique shopping experience for airline passengers. WelcomeAboard leverages strategic partnerships with airlines to ensure that their product offerings are tailored to meet consumer demand. The company is known for its innovative approach, focusing on high-quality products that cater to various customer segments, including luxury goods and travel essentials. This emphasis on quality has allowed WelcomeAboard to develop a loyal customer base, enhancing its market position. Furthermore, the company has shown agility in adapting to market trends, incorporating digital platforms and interactive shopping experiences that resonate well with tech-savvy travelers, thus solidifying its competitive edge.The Nuance Group has established itself as a prominent player in the US Inflight Shopping Market, renowned for its extensive range of products and services that cater to the preferences of airline passengers. The company's portfolio typically includes a mix of luxury and essential items, spanning beauty products, fashion accessories, and electronics, creating a diverse shopping catalog that appeals to travelers. The Nuance Group's market presence is bolstered by its strategic acquisitions and partnerships, allowing it to enhance its offerings continuously. Strengthening its position further, the company emphasizes customer engagement through innovative marketing campaigns and personalized shopping experiences, ensuring that passengers find value in their inflight shopping. The Nuance Group's ability to adapt to changing consumer preferences and market conditions highlights its resilience and commitment to maintaining its competitiveness in the US inflight shopping sector.


Key Companies in the US Inflight Shopping Market Include



  • WelcomeAboard

  • The Nuance Group

  • Trends International

  • Duty Free Americas

  • Avianca

  • Highland Ventures

  • Dufry

  • Inflight Retail International

  • Linstol

  • AeroSnacks

  • Global Eagle

  • Travel Retail Ventures

  • SkyShop


US Inflight Shopping Market Industry Developments


The US Inflight Shopping Market has seen significant developments in recent months. The ongoing recovery of air travel post-pandemic has boosted inflight retail sales, with airlines like Avianca actively enhancing their inflight shopping offerings. An emphasis on sustainable products has been recognized, leading to increased demand for eco-friendly travel items in the market. Notably, in September 2023, Dufry announced plans to expand its partnership with various airlines to enhance duty-free shopping experiences, indicating growth and investment in the sector.Additionally, in December 2022, Highland Ventures acquired a majority stake in AeroSnacks, a move that has expanded its inflight catering and retail services. The market valuation of companies like Global Eagle and Duty Free Americas has been positively impacted as they adopt innovative technologies to improve customer engagement and streamline purchase processes.The trend toward digitization has also accelerated, with several players exploring mobile and online ordering options for passengers. Trends International continues to adapt its strategies to meet changing consumer preferences, while WelcomeAboard is focusing on integrating augmented reality tools to enhance the shopping experience. These developments are indicative of a competitive and evolving landscape in the US Inflight Shopping Market.


US Inflight Shopping Market Segmentation Insights


Inflight Shopping Market Aircraft Class Outlook



  • First Class

  • Business Class

  • Premium Economy Class

  • Economy Class


Inflight Shopping Market Carrier Type Outlook



  • Full-Service

  • Low-Cost


Inflight Shopping Market Shopping Type Outlook



  • Travel Essentials

  • Accessories

  • Beauty and Care

  • Children

  • Others

Report Scope:
Report Attribute/Metric Source: Details
MARKET SIZE 2018 1.52(USD Billion)
MARKET SIZE 2024 1.6(USD Billion)
MARKET SIZE 2035 3.13(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 6.292% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED WelcomeAboard, The Nuance Group, Trends International, Duty Free Americas, Avianca, Highland Ventures, Dufry, Inflight Retail International, Linstol, AeroSnacks, Global Eagle, Travel Retail Ventures, SkyShop
SEGMENTS COVERED Aircraft Class, Carrier Type, Shopping Type
KEY MARKET OPPORTUNITIES Increased personalization options, Expanding premium product lines, Integration of digital payment systems, Enhanced mobile app shopping experience, Sustainable and eco-friendly products
KEY MARKET DYNAMICS evolving passenger preferences, digital payment adoption, increased competition among airlines, sustainability trends, customized inflight experiences
COUNTRIES COVERED US


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