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Aviation Crew Management Systems Market Share

ID: MRFR//7190-HCR | 168 Pages | Author: Swapnil Palwe| November 2024

The Aviation Crew Management Systems market is seeing disruptive trends that are changing how airlines manage their personnel and optimize operational effectiveness. One of the industry’s notable trends is the growing acceptance of cloud-based crew control systems. Cloud-based platforms offer factual time access to crew data, collaboration and scalability, leading to change in airline’s infrastructure from traditional on-premise systems to this new platform. This trend mirrors adoption of the cloud technology in air travel which enables flexibility, reduces infrastructure costs, streamlines crew management processes over various divisions.

Another significant trend in this area is the inclusion of artificial intelligence (AI) and machine learning (ML) into crew management systems. These technologies enable airlines to predict operational disruptions, create optimized rosters for a flight as well as make better decisions for them based on knowledge-driven rules. The use of AI and ML algorithms enables historical data analysis and provides smart suggestions for crews’ assignments. This transition implies more intelligent and adaptive crew control methods which results in innovative workforce planning and utilization measures.

Besides there is an increasing demand for mobile centric solutions for managing flight crews which represents one of the key trends found in Aviation Crew Management Systems market. Some carriers have therefore developed smartphone applications that can be used by members of their cabin crews to check schedules as well as get updates regarding any changes or other relevant information at real-time basis. In addition to that, these solutions fit well with airline industry emphasis on improving communication satisfaction among its staff such as pilots or hostesses through a more flexible approach like mobile-based orientation since it offers perfect connectivity between ground staffs especially at the headquarters with travelling flight employees enabling self-improvement team working without experiencing difficulties while travelling.

Also gaining momentum within the aviation sector are integration approaches between operations platforms that facilitate complete system interconnectivity among several operational areas including customer service center; fleet operations; maintenance; etc Thus when integrated with other operational systems like flight operations or customer service management, it will provide for a retrieved view of crewing data that will help in better coordination, communication and interaction amongst the various segments. This trend highlights the growing importance of comprehensive and connected crew management systems as part of an operator’s drive towards becoming more operationally efficient company.

The concept of fatigue risk management that has emerged as a critical component in crew resourcing is shaping industry trends. Airlines have begun to use fatigue risk assessment tools embedded into their crew control systems to monitor and mitigate the impact of pilot fatigue on safety. This development indicates increased concern for crew welfare, safety and regulatory compliance among airlines which have been working towards achieving a more flexible approach to managing pilots’ rest and avoiding tiredness-related hazards during operational flights.

In addition to this, there is strong shift toward data-driven decision-making in Aviation Crew Management Systems. Employing analysis and utilizing insights from collected datasets allows companies to maximize utilization of their labor force while refining scheduling accuracy thereby increasing operational efficiencies. Nowadays airlines can rely on databases thus being able to affect not only productivity levels but also compliance with aviation regulations or even overall business performance.

Lastly, adherence to regulations including aviation laws pertaining crews’ legality has become significantly important within this market segment. Therefore, they are adopting software applications that support automatic regulatory oversight so as to comply with complex flight attendant duty time rules efficiently. The trend confirms the commitment of the industry players towards complying with air travel requirements hence avoiding fines while trying to optimize cabin crews’ rosters under single legal framework constraints such as FRMSs./

Notably, the Aviation Crew Management Systems market is also witnessing a rise in cybersecurity concerns. These systems contain sensitive information linked to crew schedules, personal data and operational plans hence ensuring strong security measures is critical. Airline companies and suppliers are investing in state of the art cyber protection technologies to mitigate any potential threats thus ensuring that the integrity of crew management data remains intact.

Covered Aspects:

Report Attribute/Metric Details
Base Year For Estimation   2020
Forecast Period   2030
Growth Rate   8.86% (2030)

Global Aviation Crew Management Systems Market Overview


Aviation Crew Management Systems Market Size  Anticipated to reach at a USD 3.57 Billion, with CAGR Of 8.86% by 2020 -2030


Systems for crew management are critical for ensuring safe flight operations. The need for and importance of these systems and their effectiveness in ensuring safe and efficient aircraft operations is widely acknowledged. As a result, airlines progressively use these technologies to ensure that crew members have enough rest time between flights to decrease fatigue. With many competitors catering to the expanding demand, the worldwide market is highly fragmented. Government rules governing the working hours of the personnel on board are also projected to fuel market expansion. The high expenses of building these systems and the inadequacy of staff management systems to account for human variables may limit the market's growth.


Commercial aviation crew management is a system that successfully utilizes all of its resources, including equipment, processes, and people, to ensure a safe and efficient flight. Mounting air traffic and expanding airline fleets are driving up demand for these systems worldwide. Furthermore, a key driver of the worldwide market is the growing demand for professional automated systems that enable speedy decision-making. This industry is projected to expand globally due to increased research and development efforts by various government and non-government organizations around the world.


Aviation Crew Management Systems Market Synopsis


The Global Aviation Crew Management Systems Market is expected to register significant growth during the forecast period owing to factors such as increasing air traffic across the globe and a focus on flight safety. Furthermore, stringent government regulations regarding working hours of the crew onboard are also expected to drive the growth of the market. However, the high costs of developing these systems and the inability of crew management systems to consider human factors might hamper the growth of the market.


Market USP


Reduction of aircraft-on-ground (AOG) time and improving operational stability


Market Drivers



  • The growing need for cost reduction through optimum utilization of crew: Rising investments by airlines in aviation crew management systems to gain operational efficiency are expected to drive the growth of the market.



  • Increasing air traffic



  • Rising focus on flight safety



  • Stringent government regulations regarding working hours of crew


Market Restraints



  • High development costs

  • Operational issues


Market Segmentation


By Device



  • Smartphones: The segment dominated the market in 2018. Smartphones support crew mobile applications that offer benefits such as two-way communication, convenience, and geo-location services.



  • Personal Computers: Aviation crew management systems offered by companies such as PDC A/S are compatible with personal computers and offer features such as crew scheduling, real-time crew tracking, and large data storage capacity. Furthermore, the system that can be installed on existing computers thus reducing cost.



  • Tablets: The segment is expected to register the highest CAGR during the forecast period. Tablets assist in reducing complicated manual and paper-based operations. Furthermore, they offer flexibility and convenience and provide connectivity and cloud storage that enables the crew to update skills in real-time, thereby reducing training costs.


By Application



  • Crew Planning: The segment dominated the global aviation crew management systems market in 2018. Aviation crew management systems enable airlines to reschedule crew activities in case of flight delays and emergencies.



  • Crew Training: The growing adoption of tablets for crew training is expected to drive the growth of the segment.



  • Crew Services: Aviation crew management systems enable airlines to effectively manage crew activities, gauge crew performance, and utilize available resources.



  • Crew Operations: Aviation crew management systems provide alerts during emergencies that enable airlines to reschedule plans and activities, thereby reducing AOG time and increasing operational efficiency. Hence, the segment is expected to exhibit the highest CAGR during the forecast period from 2019 to 2025.


By Deployment



  • Cloud: The segment dominated the market in 2018 and is expected to register a higher CAGR during the forecast period. The low deployment costs and enhanced flexibility offered by cloud-based aviation crew management systems are expected to drive the growth of the segment.



  • Server-Based: High data security and customization offered by server-based aviation crew management systems are expected to fuel the growth of the segment.


By Region



  • North America: North America dominated the global aviation crew management systems market in 2018 due to the presence of prominent market players such as Jeppesen and IBS Software.



  • Europe: The growing adoption of aviation crew management systems by airlines such as Ural Airlines and British Airways is expected to drive market growth in the region.



  • Asia-Pacific: The market in the region is projected to register the highest CAGR during the forecast period. The rising air passenger traffic in the region and the growing adoption of crew management systems by regional airlines such as Shenzhen Airlines are expected to drive market growth.



  • Rest of the World: Investments by airlines such as Etihad Airways in the adoption of aviation crew management systems to smoothen operations and enhance crew efficiency are expected to drive Aviation Crew Management Systems Market growth in the region.


Recent Development



  • Feb 2022 Lynx Air (Lynx), Canada's new ultra-affordable airline, has chosen IBS Software to manage its flight operations. Lynx's flight and crew operations will be optimized using IBS's iFlight digital platform, keeping with the airline's ultra-low-cost business model. iFlight is a completely digital, integrated operations platform that streamlines and automates processes and systems for maximum efficiency, regulatory compliance, and cost savings. IBS Software's aviation solutions cover Fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel, and air cargo management. IBS Software also maintains a real-time B2B and B2C distribution platform that connects a global network of hospitality organizations and channels with hotel room inventory, pricing, and availability.


Key Players



  • Jeppesen (US)

  • IBS Software (US)

  • Lufthansa Systems (Germany)

  • Sabre Corporation (US)

  • Fujitsu (Japan)

  • BlueOne Software (France)

  • InteliSys Aviation Systems (Canada)

  • PDC A/S (Denmark)

  • Aviolinx (Sweden)

  • Hexaware Technologies Limited (India)


Other Prominent Players



  • Sheorey Digital Systems Pvt. Ltd (India)

  • OSM Aviation Group (Denmark)

  • ARCOS LLC (US)

  • Wipro (India)

  • Maureva Ltd (Mauritius)

  • Leon Software (Poland)

  • United Technologies Corporation (US)

  • AIMS International Ltd (UAE)

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