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Digital Payment Market Analysis

ID: MRFR//6103-CR | 200 Pages | Author: Aarti Dhapte| June 2025

Digital Payment Market (Global, 2024)

Introduction

A digital payment system has emerged as a disruptive force in the world economy, changing the way consumers and businesses do business. With the rapid advancement of technology and the growing penetration of smartphones and the Internet, digital payment solutions have gained widespread acceptance in various industries. The digital payment industry is a large and diverse market that serves the evolving needs of consumers who seek convenience, speed, and security in their financial interactions. Business operators must therefore adopt new payment methods to meet the changing needs of consumers and improve the efficiency of their operations. Moreover, the trend towards a cashless society has been accelerated by recent global events, which has prompted both established financial institutions and financial technology companies to invest heavily in digital payment systems, creating a highly competitive market with considerable growth potential.

PESTLE Analysis

Political
In 2024 the digital payment market will be heavily influenced by the government regulations on cyber security and consumer protection. In Europe, for example, the new Payment Services Directive (PSD2) requires that all payment service providers must implement strong customer identification measures, which will affect more than 500 million Europeans who use digital payment services. The United States is also proposing a new regulatory framework for cryptocurrencies, which could affect the business of over 2,000 fintech companies operating in the digital payment market.
Economic
The e-commerce market in 2024 will be characterized by an increase in e-commerce. According to estimates, e-commerce will amount to $ 6.4 billion worldwide. This growth will be supported by a rise in the average income of the population. The average household income in the United States will be about $ 78,500, which will allow consumers to spend more on digital platforms. In developed economies, unemployment will stabilize at 4.2%, which will support the development of digital payment solutions.
Social
The year 2024 sees a marked tendency towards cashless transactions. Surveys show that three-quarters of consumers prefer digital payment methods to cash. In particular, millennials and Generation Z—who represent over half the workforce—are fond of them. The rise of mobile wallets and peer-to-peer payment services has led to a surge in popularity, with more than one billion people using these services worldwide. This reflects a shift in culture, with convenience and speed being the order of the day.
Technological
IT development is driving innovation in the digital payment sector, and the global investment in financial technology is expected to exceed $100 billion by 2024. Almost one third of financial institutions plan to integrate blockchain technology into their payment systems. The spread of 5G technology will reduce latency to less than 1 millisecond, which will greatly improve the experience of users.
Legal
The legal framework for digital payments is constantly changing, with new regulations being introduced on topics such as data protection and anti-money laundering. It is estimated that the total costs of implementing the General Data Protection Regulation will reach $1.4 billion by 2024. And the Financial Action Task Force (FATF) has issued recommendations that member states of the FATF must adopt stricter regulations on cryptocurrencies, thereby affecting more than 200 jurisdictions.
Environmental
The digitisation of the payment system is increasingly gaining importance, and in particular the question of reducing the carbon footprint of digitisation is attracting attention. By 2024, it is estimated that the energy consumption of data centres that support the digitisation of payment systems will amount to 200 terawatt hours, which will in turn lead to a more sustainable use of energy. In addition, green financial technology solutions are gaining ground, and 40 per cent of fintech startups are now prioritising the environment in their business models.

Porter's Five Forces

Threat of New Entrants
The digital payments market in 2024 will face a moderate threat of new entrants. New entrants will be faced with several challenges, including the established players’ brand equity, customer loyalty and wide distribution network. Regulations and the technological foundations will also constitute a barrier to entry. However, technological progress and the emergence of fintech companies will reduce these barriers and enable new entrants to compete effectively.
Bargaining Power of Suppliers
In the digital payments market, the bargaining power of the suppliers is relatively low. The market is characterised by a large number of technology and service suppliers, which limits the influence of any one supplier. The suppliers of software, hardware and payment services are easily exchanged by companies, which means that there is competition on price and terms.
Bargaining Power of Buyers
The digital payment market has a high degree of competition and therefore high bargaining power on the part of the buyer. There are several payment solutions that consumers and businesses can choose from, including banks, fintechs and digital wallets. Competition between these solutions means that they are forced to offer more attractive terms and services to retain their customers.
Threat of Substitutes
The threat of substitutes in the digital payment market is moderate. Cash, cheques and other payment methods are still used in addition to digital payments. Cryptocurrencies and decentralized financial (DeFi) platforms are also potential threats, as they offer new ways of settling payments. The convenience and efficiency of digital payments, however, continue to increase their use, which moderates the threat of substitutes.
Competitive Rivalry
Competition is high in the digital payment market. There are many players competing for a share of the market. The established companies, the fintechs and the tech giants are all competing to offer the best and most novel solutions to consumers. The rapid development of technology and the changing needs of consumers are intensifying this competition. The companies are constantly improving their offerings, which is leading to price wars and a fierce struggle for market share.

SWOT Analysis

Strengths

  • Rapid adoption of mobile payment solutions among consumers.
  • Increased security measures enhancing consumer trust.
  • Integration with e-commerce platforms driving transaction volumes.

Weaknesses

  • Dependence on internet connectivity can limit access in rural areas.
  • High transaction fees for merchants may deter small businesses.
  • Potential for cybersecurity threats and data breaches.

Opportunities

  • Expansion into emerging markets with growing smartphone penetration.
  • Development of innovative payment solutions like cryptocurrencies.
  • Partnerships with financial institutions to enhance service offerings.

Threats

  • Intense competition from traditional banking systems and fintech startups.
  • Regulatory changes impacting operational frameworks.
  • Economic downturns affecting consumer spending habits.

Summary

The Digital Payment Market in 2024 is characterized by a high level of consumer acceptance and increased security, which will position the market for growth. But challenges such as high transaction costs and cyber risks will continue to be an obstacle to the market. Opportunities will come from growth in emerging markets and new payment technology, while competition and regulatory changes are the major threats. Strategic alliances and a focus on security are essential for continued success.

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