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US Facility Management Market Research Report By Service Type (Hard Service, Soft Service, Other Service) and By Industry Vertical (Healthcare, Government, Education, Military Defense, Real Estate, Others) - Forecast to 2035


ID: MRFR/ICT/13982-US | 200 Pages | Author: Aarti Dhapte| April 2025

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US Facility Management Market Overview


As per MRFR analysis, the US Facility Management Market Size was estimated at 11.46 (USD Billion) in 2023. The US Facility Management Market Industry is expected to grow from 12.48(USD Billion) in 2024 to 31.85 (USD Billion) by 2035. The US Facility Management Market CAGR (growth rate) is expected to be around 8.89% during the forecast period (2025 - 2035)


Key US Facility Management Market Trends Highlighted


The US Facility Management Market is experiencing significant trends shaped by evolving operational needs and technological advancements. One key market driver is the increasing demand for cost efficiency and sustainability among organizations striving to optimize their operational expenses. With the rising awareness of environmental impact, many US companies are focusing on green building practices and energy-efficient systems, which encourage the adoption of smart building technologies and sustainable facility management solutions. Opportunities to be explored in the US include the integration of advanced technology such as IoT devices, AI, and big data analytics for predictive maintenance and enhanced operational efficiency.

The integration of technology is allowing facility administrators to enhance service delivery and reduce downtime, thereby meeting the increasing expectations of end users. A distinctive demand for flexible facility management services is also emerging as a result of the transition to remote and hybrid work models. In these environments, adaptability and responsiveness are essential for effectively managing diverse work environments. In recent years, there has been a greater emphasis on the employee experience and workplace wellness. The broader cultural shift toward employee satisfaction and productivity is being reflected in the increasing investment of companies in facilities that promote health and well-being.

Furthermore, the significance of cleanliness and sanitation in facility management has been emphasized by the ongoing incorporation of health and safety protocols, particularly in the context of recent public health challenges. Organizations are acknowledging that a well-managed facility not only protects health but also improves overall operational efficiency, which is indicative of a developing trend in the approach to facility management in the United States.


US Facility Management Market Overview


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


US Facility Management Market Drivers


Rising Demand for Integrated Facility Management Solutions


The US Facility Management Market Industry is witnessing a growing demand for integrated facility management solutions, driven by the need for efficiency and cost reduction. With businesses increasingly looking to optimize their operations, integrated approaches that combine cleaning, maintenance, and security services are becoming more popular. According to the U.S. General Services Administration, integrated facility management can reduce operational costs by up to 25% while improving service delivery timelines.Major players in the facility management industry, such as JLL and CBRE, are adapting to this trend by offering comprehensive packages that cater to client demands. As companies continue to embrace technology and integrated services, the market is expected to grow significantly in the coming years.


Increased Focus on Sustainability and Green Building


Sustainability has become a critical focus for businesses in the US, significantly impacting the US Facility Management Market Industry. According to the U.S. Green Building Council, buildings that meet sustainability standards can result in energy savings of up to 30%. Organizations like the Building Owners and Managers Association International (BOMA) are promoting green initiatives that encourage facility managers to adopt energy-efficient practices.The transition towards sustainable building management is not only beneficial for the environment but also supports cost savings and enhances brand reputation. As a result, this driver presents a substantial growth opportunity for the facility management market in the US.


Technological Advancements in Facility Management Systems


Technological advancements are reshaping the US Facility Management Market Industry, with innovations such as IoT, AI, and data analytics playing a critical role. According to a study by the National Institute of Standards and Technology (NIST), smart building technologies can reduce energy consumption by up to 20% through improved monitoring and control systems. Major technology firms are investing in these solutions, thereby driving market growth.Companies like Siemens and Honeywell are at the forefront of developing smart technologies that enhance operational efficiency and support data-driven decision-making. As businesses increasingly adopt these technologies, the market is poised for significant growth.


US Facility Management Market Segment Insights


Facility Management Market Service Type Insights


The Service Type segment of the US Facility Management Market is a vital component of the overall industry, reflecting a variety of functions essential for operational efficiency and maintenance of facilities. This segment can be broadly classified into Hard Services, Soft Services, and Other Services, each playing a critical role in the upkeep and functionality of commercial properties across various sectors. Hard Services encompass technical and engineering-related maintenance of physical structures such as electrical, plumbing, and HVAC systems.These services ensure that facilities operate smoothly while adhering to safety and regulatory standards, which makes them indispensable in industries like manufacturing and healthcare.

On the other hand, Soft Services focuses on the day-to-day management aspects, such as cleaning, landscaping, and security, and these are crucial for maintaining a pleasant and safe environment for employees and visitors. The increasing emphasis on workplace efficiency and employee well-being drives a consistent demand for these services as organizations recognize the correlation between a well-maintained facility and enhanced productivity.Other Services cover a range of activities, including space management and waste management, which, while sometimes overlooked, contribute significantly to overall operational sustainability and efficiency.

As the US Facility Management Market continues to evolve, trends like the digital transformation of management processes and the growing demand for sustainability practices are influencing how these services are delivered. Environmental regulations and the push for greener buildings are also changing the landscape, creating new opportunities for service providers willing to adapt.Overall, the Service Type segment presents a rich area for growth and innovation, responding to emerging challenges and opportunities within the facility management landscape. The increasing complexity of facility management operations in the US drives a continuous need for diversified service offerings, making this segment critical for businesses looking to optimize their operational costs while ensuring a high standard of facility management.


Facility Management Market Service Type Insights


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Facility Management Market Industry Vertical Insights


The US Facility Management Market is characterized by various distinct industry verticals that contribute to its diversity and complexity. The Healthcare sector plays a crucial role in ensuring operational efficiency and enhancing patient experience, necessitating meticulous management of facilities for compliance and safety standards. The Government segment requires specialized facilities management to maintain public assets and to improve service delivery to citizens. Education institutions are increasingly focusing on facility management to create conducive learning environments and to manage resources sustainably.Meanwhile, the Military Defense vertical demands robust facility management services to support operations while maintaining strategic readiness.

The Real Estate sector is imperative as it seeks to optimize asset value and enhance tenant satisfaction through effective maintenance and operational strategies. Collectively, these sectors form a critical part of the US Facility Management Market ecosystem, driving demand for innovative solutions tailored to specific operational needs. As industries evolve, the significance of facility management will continue to grow, creating opportunities for advancements in technology and efficiency across all segments.


US Facility Management Market Key Players and Competitive Insights


The US Facility Management Market is characterized by a competitive landscape that is rapidly evolving, driven by advancements in technology, sustainability practices, and changing consumer expectations. This market encompasses a wide range of services, including maintenance, cleaning, and security, aimed at optimizing the functionality and safety of buildings and environments. Various players within this sector are continually adapting to meet the demands of both clients and tenants, often leveraging innovative solutions and strategic partnerships to differentiate themselves. Numerous factors, including regulations, economic conditions, and the increasing emphasis on integrated facilities management solutions, influence the industry's dynamics.

As companies continue to expand their service offerings, the competition intensifies, leading to a landscape where efficiency and customer satisfaction are paramount. CBRE Group holds a significant presence in the US Facility Management Market, leveraging a broad portfolio of services and solutions aimed at enhancing property management efficiencies for clients across diverse sectors. The company's strengths lie in its robust analytical capabilities and extensive market knowledge, which allow for tailored solutions to meet individual client needs. CBRE Group has also established itself as a leader in adopting innovative technologies that streamline facility operations and improve the overall user experience. Its commitment to sustainability and reducing operational costs equips its clients with a competitive edge, positioning CBRE Group favorably against competitors as it continues to expand its influence and service reach within the facility management sector.Aramark also plays a prominent role in the US Facility Management Market, offering a comprehensive suite of services that includes facility management, food services, and uniforms.

The company is recognized for its focus on enhancing the customer experience while optimizing resources through innovative service delivery models. Aramark's key strengths lie in its ability to provide customized solutions tailored to the unique demands of various industries, including healthcare, education, and business. The company has made strategic moves to expand its market presence, including mergers and acquisitions that have bolstered its operations and service offerings. Its commitment to sustainability and employee training further enhances its reputation, making Aramark a strong contender in meeting the diverse facility management needs of clients across the United States.


Key Companies in the US Facility Management Market Include



  • CBRE Group

  • Aramark

  • Tishman Speyer

  • Emcor Group

  • Brookfield Properties

  • GDI Integrated Facility Services

  • Sodexo

  • Cushman and Wakefield

  • ABM Industries

  • Savills

  • Hines

  • Transwestern

  • ISS Facility Services

  • Jones Lang LaSalle

  • Colliers International


US Facility Management Market Industry Developments


Recent developments in the US Facility Management Market indicate a growing focus on sustainability and technology integration to enhance service delivery. Companies such as CBRE Group and Cushman Wakefield are heavily investing in smart building technologies to improve energy efficiency and operational effectiveness. In terms of mergers, Brookfield Properties announced its acquisition of a significant stake in a key technology platform for the management of commercial real estate in July 2023, which has bolstered its offerings in the sector.

Emcor Group is also expanding through strategic acquisitions to enhance its maintenance services across various sectors. The market continues to see an upward valuation, with ABM Industries reporting significant revenue growth in Q2 2023, attributed to its expanding service portfolio and enhanced customer engagement strategies. Additionally, Sodexo announced innovative service models focused on improving employee well-being and productivity in workplace environments as part of a broader trend observed in the facility management sector. This emphasis on technology, sustainability, and employee experience illustrates the evolving landscape of facility management in the United States. It is becoming increasingly crucial for businesses aiming to optimize their operational efficiencies.


US Facility Management Market Segmentation Insights



  • Facility Management Market Service Type Outlook

    • Hard Service

    • Soft Service

    • Other Service



  • Facility Management Market Industry Vertical Outlook

    • Healthcare

    • Government

    • Education

    • Military and Defense

    • Real Estate

    • Others



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