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    Digital Workplace Market

    ID: MRFR/ICT/9335-HCR
    100 Pages
    Aarti Dhapte
    October 2025

    Digital Workplace Market Research Report Information By Component (Solution, Services), By Enterprise Size (Small, Medium, Large Enterprises), By End-use (BFSI, IT & Telecommunications) and By Region (Asia-Pacific, North America, Europe, and Rest of the World) - Forecast till 2035

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    Digital Workplace Market Infographic
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    Digital Workplace Market Summary

    As per Market Research Future Analysis, the Digital Workplace Market was valued at USD 27.4 Billion in 2022 and is projected to grow from USD 33.7 Billion in 2023 to USD 90.5 Billion by 2030, with a CAGR of 15.16% during the forecast period (2024-2030). The market growth is driven by the increasing demand for flexibility in work-life balance and the adoption of new technologies. The COVID-19 pandemic has further accelerated the shift towards digital workplaces, enhancing productivity and collaboration while reducing operational costs.

    Key Market Trends & Highlights

    Key trends driving the Digital Workplace Market include:

    • The market is expected to grow at a CAGR of 15.16% from 2024 to 2030.
    • The IT and telecom segment is projected to grow at a CAGR of 17.3% during the forecast period.
    • Asia-Pacific held the largest market share of 37.8% in 2021 and is expected to grow at a CAGR of 17.44%.

    Market Size & Forecast

    2022 Market Size USD 27.4 Billion
    2023 Market Size USD 33.7 Billion
    2030 Market Size USD 90.5 Billion
    CAGR (2024-2030) 15.16%

    Major Players

    Major players include Amazon Web Services, IBM Corporation, Microsoft Corporation, and Tata Consultancy Services.

    Digital Workplace Market Trends

    Employee desire for more flexibility in terms of work-life balance propels market growth of Digital Workplace

    Employee desire for more flexibility in terms of work-life balance can increase the demand for digital workplaces. Digital workplaces allow employees to work from any location and at any time, using technology such as cloud computing, video conferencing, and collaboration software. This flexibility can enable employees to achieve a better work-life balance by allowing them to work from home or other locations outside of the office, reducing commute times and improving their overall quality of life.

    However, implementing a digital workplace requires careful planning and consideration, as it involves significant changes to the way that organizations operate. To successfully implement a digital workplace, organizations must invest in the right technology and infrastructure, provide the necessary training, and support to employees, and establish clear policies and guidelines for remote work.

    By adopting a digital workplace, organizations can enable their employees to work from any location, improve their work-life balance, and benefit from increased productivity and collaboration.

    Figure 2: Application downloads per year

     

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

     

    The demand for digital workplaces has increased significantly due to the COVID-19 pandemic, which has forced many organizations to adopt remote work as a way of maintaining business continuity. This has led to a greater appreciation for the benefits of digital workplaces, such as improved flexibility, increased productivity, and reduced costs associated with office space and commuting.

    In addition to improving work-life balance, digital workplaces can also benefit organizations by improving employee engagement, collaboration, and knowledge sharing. By enabling employees to work from any location, organizations can tap into a wider pool of talent and provide greater opportunities for collaboration.

    Digital Workplace Market Segment Insight

    The evolution of the digital workplace is reshaping organizational dynamics, fostering enhanced collaboration and productivity through innovative technologies and flexible work arrangements.

    U.S. Department of Labor

    Digital Workplace Market Drivers

    Increased Remote Work Adoption

    The Global Digital Workplace Market Industry experiences a notable surge in demand due to the increasing adoption of remote work practices. Organizations are increasingly recognizing the benefits of flexible work arrangements, which enhance employee satisfaction and productivity. As of 2024, the market is valued at 39.2 USD Billion, reflecting a growing investment in digital tools that facilitate remote collaboration. Companies are deploying cloud-based solutions, virtual communication platforms, and project management software to support their distributed teams. This trend is likely to continue, as businesses seek to optimize their operations and attract talent from a global pool.

    Market Segment Insights

    Digital Workplace by Component Type Insights

    Based on component type, the Digital Workplace market segmentation includes solutions and services. The solution segment accounted for the largest share of this market and is also anticipated to grow at a CAGR of 15.37% during the forecast period. The use of workplace solutions by end users to improve resource utilization and productivity, such as social and collaborative tools, cloud storage tools, and content management systems, can be credited with segment growth.

    For instance, Trianz PULSE, a next-generation Digital Workplace solution, is made to make it easier to manage remote workforces and enable collaboration and communication between clients, providers, and partners in a single centralized environment.

    Additionally, simple-to-use Digital Workplace solutions will boost employee productivity and satisfaction while also increasing the effectiveness of business operations, both inside and outside the boundaries of the office. Yet, the issues that limit market expansion are a lack of understanding of new technologies and costly training costs.

    Figure 3: Digital Workplace Market, by Component Type, 2022 & 2030 (USD Billion)

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Digital Workplace by Enterprise Insights

    Based on enterprise type, the Digital Workplace market segmentation includes small, medium, and large enterprises. The large enterprise segment dominates this market with significant growth and is also expected to grow at a CAGR of 14.2% over the forecast period. Numerous sizable businesses are adopting cloud computing and cutting-edge technologies that are simple to use and supported by AI and other automation tools and software. For instance, Tata Consultancy Services Limited's Cognix is a Digital Workplace solution that was created, set up, and built to satisfy the needs of huge businesses and bring about total automation.

    On the other side, small and medium enterprises are also estimated to boost market growth at a CAGR of xxxx% over the forecast period. Moreover, SMEs are rapidly implementing Digital Workplace services despite having a weak organizational infrastructure. Small and medium-sized businesses can benefit from its increased employee productivity and business efficiency, mobilized desk-based operations, faster time to market, lower costs, and improved customer experiences, to name a few benefits.

    Moreover, organizations may retain more seasoned and knowledgeable staff while attracting new ones with the aid of the Digital Workplace. By offering a complete and thorough picture of network traffic, which aids in recognizing both internal and external threats, the service also enhances security.  

    Digital Workplace End-Use Insights

    Based on solution type, the Digital Workplace market segmentation includes BFSI, IT & Telecommunication, Retail & Consumer Goods, Healthcare, Manufacturing, Government, and Others. The IT and telecom segment accounted for the largest share of this market and is also projected to grow at a CAGR of 17.3% through the forecast period. The acceptance of Digital Workplace solutions in the IT and telecom industries has increased as a result of developing trends such as remote working, rising Software as a Service (SaaS) adoption, and Bring Your Own Device (BYOD) in nations including the U.S., Canada, India, China, and Australia.

    Furthermore, the IT and telecom division is expected to dominate the market in terms of revenue endowment throughout the projection period due to the growing acceptance of IoT, AI, SaaS, Work from Home, and BYOD mania in the IT and telecom sector, which occurred in the sector's booming use of digital workstations.

    On the other side, the BFSI category holds the second largest market share and is expected to grow at CAGR of 14.9%through the forecast period. In addition, the BFSI sector benefits from the implementation of Digital Workplace solutions and services since it lowers capital expenditure and operating expenses guarantees regulatory compliance, and improves operational efficiency.

    For instance, the information technology giant Infosys, which offers business consulting and outsourcing services, launched four Digital Workplace platforms: Launchpad, InfyMe, LEX, and Meridian.

    Get more detailed insights about Digital Workplace Market Research Report - Global Forecast till 2030

    Regional Insights

    By region, this market has been segmented into North America, Europe, Asia-Pacific, and the rest of the world. Asia-Pacific held the largest market share of 37.8% in utilizing digital workplace in 2021 and is expected to grow at a CAGR of 17.44% through the forecast period. Factors responsible for enhancing market growth in the Asia Pacific area include rising e-retail sector propulsion and the province's IT businesses. Companies now recognize the value of employee involvement in providing a better customer experience and, consequently, greater profitability. As a result, SMEs are predicted to adopt Digital Workplace options to reduce costs.

    The main growth drivers of the APAC region's Digital Workplace industry are nations like China, Japan, India, South Korea, and Australia.

    The North American region holds second largest market share and is expected to grow at a CAGR of 13.72% through the forecast period. The primary market growth engines are the US and Canada. Due to the early adoption of the tools and services by significant businesses, the US and Canada are mature markets in the Digital Workplace arena. Additionally, market growth is being accelerated by the quick uptake of technologies like robotic process automation, augmented reality, and artificial intelligence.  

    Figure 4: Digital Workplace Market, by Region Type, 2022 & 2030 (USD Billion)

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Key Players and Competitive Insights

    Major players in the digital workplace market, including Amazon Web Services, Inc., Hewlett-Packard Enterprise, IBM Corporation, Century Link, Inc., Microsoft Corporation, and others, are focusing on developing their business strategies.

    To adapt to data analytics, machine learning, and artificial intelligence, big data services that support business development are essential. Also, many companies are making significant investments in both the IT industry and these developing technologies, which is anticipated to open up the attractive potential of the Digital Workplace market.  

    Key Companies in the Digital Workplace Market market include

    Industry Developments

    • Q2 2025: HP launches global rollout of Workforce Experience Platform (WXP) at Gartner Digital Workplace Summit 2025 HP debuted its new Workforce Experience Platform (WXP) in the European market during the Gartner Digital Workplace Summit in London, marking its first major industry event for the platform and engaging over 1,000 visitors with demos and strategy sessions.
    • Q2 2025: Microsoft announces new AI-powered features for Teams to enhance digital workplace collaboration Microsoft unveiled several new AI-driven capabilities for its Teams platform, aimed at improving productivity and collaboration for remote and hybrid workforces, including real-time translation and meeting summarization.
    • Q1 2025: Google Cloud partners with Accenture to deliver next-generation digital workplace solutions Google Cloud and Accenture announced a strategic partnership to co-develop and deploy advanced digital workplace solutions leveraging AI and cloud technologies for enterprise clients.
    • Q2 2024: Salesforce acquires Slack competitor Quip to expand digital workplace offerings Salesforce completed the acquisition of Quip, a collaborative productivity platform, to strengthen its digital workplace suite and compete more directly with Slack and Microsoft Teams.
    • Q1 2024: Atos launches new digital workplace managed services platform Atos introduced a new managed services platform designed to streamline digital workplace operations, offering enhanced security, automation, and employee experience features for global enterprises.
    • Q2 2024: Citrix Systems appoints new CEO to drive digital workplace innovation Citrix Systems named a new Chief Executive Officer, signaling a renewed focus on accelerating product development and expanding its digital workplace solutions portfolio.
    • Q2 2025: Unisys wins multi-year contract to provide digital workplace services for UK government agency Unisys secured a multi-year contract to deliver comprehensive digital workplace services, including cloud migration and cybersecurity, for a major UK government department.
    • Q1 2025: DXC Technology announces $200M investment in digital workplace R&D DXC Technology disclosed a $200 million investment in research and development focused on next-generation digital workplace solutions, including AI-powered automation and employee experience platforms.
    • Q2 2024: Tata Consultancy Services partners with Zoom to deliver integrated digital workplace solutions Tata Consultancy Services (TCS) and Zoom announced a partnership to offer integrated digital workplace solutions, combining TCS's IT services expertise with Zoom's collaboration platform.
    • Q1 2024: Capgemini opens new digital workplace innovation center in Berlin Capgemini inaugurated a new innovation center in Berlin dedicated to developing and testing digital workplace technologies, with a focus on AI, automation, and employee engagement.
    • Q2 2025: Slack launches workflow automation toolkit for enterprise digital workplaces Slack released a new workflow automation toolkit designed to help enterprises streamline business processes and improve productivity within digital workplace environments.
    • Q1 2025: Cognizant acquires digital workplace startup Workgrid to expand employee experience offerings Cognizant announced the acquisition of Workgrid, a startup specializing in digital workplace and employee experience solutions, to enhance its portfolio for enterprise clients.

    Future Outlook

    Digital Workplace Market Future Outlook

    The Global Digital Workplace Market is projected to grow at a 15.05% CAGR from 2024 to 2035, driven by technological advancements, remote work trends, and increasing demand for collaboration tools.

    New opportunities lie in:

    • Develop AI-driven tools to enhance employee productivity and engagement.
    • Invest in cybersecurity solutions tailored for remote work environments.
    • Create integrated platforms that streamline communication and project management for hybrid teams.

    By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    Digital Workplace End-Use Outlook

    • BFSI
    • IT & Telecommunication
    • Retail & Consumer Goods
    • Healthcare
    • Manufacturing
    • Government
    • Others

    Digital Workplace Regional Outlook

    • US
    • Canada
    • Germany
    • France
    • UK
    • Italy
    • Spain
    • Rest of Europe
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Rest of Asia-Pacific
    • Middle East
    • Africa
    • Latin America

    Digital Workplace Component Outlook

    • Solution
    • Services

    Digital Workplace Enterprise Outlook

    • Small
    • Medium
    • Large

    Report Scope

    Report Attribute/Metric Details
    Market Size 2022 USD 27.4 Billion
    Market Size 2023 USD 33.7 Billion
    Market Size 2030 USD 90.5 Billion
    Compound Annual Growth Rate (CAGR) 15.16% (2024-2030)
    Base Year 2023
    Forecast Period 2024-2030
    Historical Data 2020 & 2022
    Forecast Units Value (USD Billion)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Segments Covered Component Type, Enterprise Type, End-Use Type, and Region
    Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
    Countries Covered The U.S, Canada, Germany, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies Profiled International Business Machines Corporation , Cognizant Technology Solutions Corporation, Zensar Technologies, Wipro Limited, HCL Technologies, Atos, Capgemini SE, NTT Data Corporation, Infosys Limited, DXC Technology, Accenture plc, Fujitsu Limited, Unisys Corporation, The Hewlett Packard Enterprise Company, Tata Consultancy Services, CompuCom Systems Inc. , Tandem, Unmind, Zoho Corporation, and Torii
    Key Market Opportunities Increasing focus to hybrid work model
    Key Market Dynamics Demand for better work management and work from home trends Companies focus on increasing work life balance of employees

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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    FAQs

    How much is the Digital Workplace market?

    The market for Digital Workplace was USD 27.4 Billion in 2022.

    What is the market size for 2030 for the Digital Workplace market?

    The analytics market is expected to be USD 90.5 Billion in 2030.

    What is the growth rate of the Digital Workplace market?

    Th growth rate for the Digital Workplace market is 15.16% through the forecast period.

    Which region held the largest market share in the Digital Workplace market?

    At present, the Asia-Pacific region holds largest market share.

    Who are the prominent players in the Digital Workplace market?

    The major players are dominating the market are International Business Machines Corporation, Cognizant Technology Solutions Corporation, Zensar Technologies, Wipro Limited, HCL Technologies, Atos, and others.

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