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GCC Artificial Intelligence Based Personalization Market

ID: MRFR/ICT/57267-HCR
200 Pages
Aarti Dhapte
October 2025

GCC Artificial Intelligence-Based Personalization Market Research Report By Type (Website Personalization, Display Ads Personalization, Social Media Personalization, E-Mail Personalization, Others), By Technology (Machine Learning, Deep Learning, Natural Language Processing), and By Application (Travel, Retail, Media & Entertainment, Others)-Forecast to 2035

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GCC Artificial Intelligence Based Personalization Market Summary

As per MRFR analysis, the GCC artificial intelligence-based-personalization market Size was estimated at 7.5 USD Billion in 2024. The GCC artificial intelligence-based-personalization market is projected to grow from 7.83 USD Billion in 2025 to 12.0 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 4.37% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The GCC artificial intelligence-based personalization market is poised for substantial growth driven by technological advancements and evolving consumer expectations.

  • Investment in AI technologies is witnessing a notable increase, indicating a robust market trajectory.
  • The retail segment emerges as the largest, while the healthcare segment is recognized as the fastest-growing in the GCC region.
  • Regulatory support for AI adoption is fostering a conducive environment for innovation and implementation.
  • Rising demand for personalized experiences and advancements in machine learning algorithms are key drivers propelling market expansion.

Market Size & Forecast

2024 Market Size 7.5 (USD Billion)
2035 Market Size 12.0 (USD Billion)

Major Players

Google (US), Amazon (US), Microsoft (US), IBM (US), Salesforce (US), Adobe (US), SAP (DE), Oracle (US), Alibaba (CN)

GCC Artificial Intelligence Based Personalization Market Trends

The artificial intelligence-based-personalization market is currently experiencing notable growth, driven by increasing demand for tailored customer experiences across various sectors. Businesses in the GCC region are increasingly adopting AI technologies to enhance user engagement and satisfaction. This trend is particularly evident in retail, where companies leverage AI to analyze consumer behavior and preferences, thereby delivering personalized recommendations. Furthermore, the integration of AI in digital marketing strategies is reshaping how brands connect with their audiences, leading to improved conversion rates and customer loyalty. As organizations continue to recognize the value of personalization, investments in AI solutions are expected to rise, fostering innovation and competition within the market. In addition, the regulatory landscape in the GCC is evolving to support the adoption of AI technologies. Governments are implementing policies that encourage the development of AI capabilities, which may further stimulate growth in the artificial intelligence-based-personalization market. The emphasis on data privacy and ethical AI usage is also becoming more pronounced, prompting businesses to adopt responsible practices in their personalization efforts. Overall, the future of this market appears promising, with advancements in AI technology likely to drive further enhancements in customer experiences and operational efficiencies.

Increased Investment in AI Technologies

Organizations are allocating more resources towards AI technologies to enhance personalization efforts. This trend indicates a shift in focus towards leveraging data analytics and machine learning to create tailored experiences for consumers.

Regulatory Support for AI Adoption

Governments in the GCC are establishing frameworks that promote the responsible use of AI. This regulatory support is likely to encourage businesses to adopt AI-driven personalization strategies while ensuring compliance with data protection standards.

Focus on Customer-Centric Strategies

Businesses are increasingly prioritizing customer-centric approaches in their operations. This trend suggests a growing recognition of the importance of understanding consumer preferences and behaviors to deliver personalized services.

GCC Artificial Intelligence Based Personalization Market Drivers

Competitive Pressure Among Businesses

The artificial intelligence-based-personalization market is significantly shaped by the competitive pressure among businesses in the GCC. As companies strive to differentiate themselves in a crowded marketplace, the adoption of AI-driven personalization strategies has become a critical factor for success. Organizations that effectively utilize AI to tailor their offerings are likely to gain a competitive edge, as personalized experiences are increasingly recognized as a key driver of customer loyalty. This competitive landscape is further intensified by the rapid pace of technological advancements, compelling businesses to innovate continuously. Reports suggest that companies leveraging AI for personalization can achieve up to a 20% increase in customer retention rates. Thus, the competitive pressure to adopt advanced personalization techniques is a vital driver for the artificial intelligence-based-personalization market, pushing organizations to invest in AI technologies to remain relevant and successful.

Growing Focus on Data Privacy and Security

The artificial intelligence-based-personalization market is also influenced by the growing focus on data privacy and security among consumers and regulatory bodies in the GCC. As businesses collect and analyze vast amounts of personal data to enhance their personalization efforts, concerns regarding data protection have become paramount. The implementation of stringent data privacy regulations is prompting organizations to adopt transparent practices and robust security measures. This shift is not merely a compliance issue; it is also a strategic imperative, as consumers are more likely to engage with brands that prioritize their privacy. Companies that successfully navigate these challenges can enhance their reputation and build trust with their customers. Consequently, the emphasis on data privacy and security is a significant driver for the artificial intelligence-based-personalization market, as businesses seek to balance personalization with ethical data practices.

Rising Demand for Personalized Experiences

The artificial intelligence-based-personalization market is experiencing a notable surge in demand for tailored customer experiences. As consumers in the GCC region increasingly seek products and services that resonate with their individual preferences, businesses are compelled to adopt AI-driven solutions. This shift is evidenced by a projected growth rate of approximately 25% annually in the sector, as companies leverage AI to analyze consumer behavior and preferences. The ability to deliver personalized recommendations not only enhances customer satisfaction but also drives sales, as studies indicate that personalized marketing can lead to conversion rates that are 10 times higher than traditional methods. Consequently, the rising demand for personalized experiences is a pivotal driver for the artificial intelligence-based-personalization market, pushing organizations to innovate and invest in advanced AI technologies.

Advancements in Machine Learning Algorithms

The artificial intelligence-based-personalization market is significantly influenced by advancements in machine learning algorithms. These innovations enable businesses to process vast amounts of data more efficiently, leading to improved accuracy in predicting consumer behavior. In the GCC, the integration of sophisticated algorithms allows for real-time personalization, which is becoming increasingly essential in a competitive landscape. For instance, companies utilizing advanced machine learning techniques have reported a 30% increase in customer engagement. As these algorithms evolve, they provide deeper insights into consumer preferences, thereby enhancing the effectiveness of personalized marketing strategies. This technological evolution is likely to propel the artificial intelligence-based-personalization market forward, as organizations strive to harness the full potential of AI to meet the growing expectations of their customers.

Increased Internet Penetration and Mobile Usage

The artificial intelligence-based-personalization market is benefiting from the rapid increase in internet penetration and mobile usage across the GCC region. With over 90% of the population having access to the internet, businesses are presented with unprecedented opportunities to engage with consumers through digital channels. The proliferation of smartphones has further facilitated this trend, as mobile devices become the primary means for consumers to interact with brands. This shift is reflected in the fact that mobile commerce is expected to account for over 50% of total e-commerce sales in the region by 2026. As a result, companies are increasingly investing in AI-driven personalization strategies to optimize their mobile platforms, ensuring that they deliver relevant content and offers to users. This growing reliance on digital platforms is a crucial driver for the artificial intelligence-based-personalization market, as businesses seek to enhance user experiences and drive conversions.

Market Segment Insights

GCC Artificial Intelligence-Based Personalization Market Segment Insights

GCC Artificial Intelligence-Based Personalization Market Segment Insights

Artificial Intelligence-Based Personalization Market Type Insights

Artificial Intelligence-Based Personalization Market Type Insights

The GCC Artificial Intelligence-Based Personalization Market is characterized by diverse types of applications that cater to various customer engagement strategies. The landscape prominently features Website Personalization, Display Ads Personalization, Social Media Personalization, and E-Mail Personalization, each playing a significant role in enhancing user experience and driving conversion rates.

Website Personalization is essential as it allows businesses to create tailored experiences for visitors, fundamentally improving user satisfaction and retention rates. This type serves as a front line for engaging potential customers and is often prioritized by companies looking to build strong online presences in the GCC region.

Display Ads Personalization stands out as a crucial marketing tool that utilizes artificial intelligence algorithms to optimize ad content and placement, ensuring higher engagement and click-through rates.

In the context of the rapidly increasing digital advertising expenditure in the GCC, the significance of personalized display ads cannot be understated, as they directly correlate with improved ROI for marketing campaigns.

Artificial Intelligence-Based Personalization Market Technology Insights

Artificial Intelligence-Based Personalization Market Technology Insights

The Technology segment of the GCC Artificial Intelligence-Based Personalization Market plays a pivotal role in advancing personalized experiences across various sectors.

This segment encompasses key areas such as Machine Learning, Deep Learning, and Natural Language Processing. Machine Learning is significant for its ability to analyze vast amounts of data, enabling businesses to tailor services and products to meet consumer preferences, thus driving market growth.

Deep Learning stands out due to its capacity to process complex data inputs, presenting opportunities for enhanced predictive analytics and improved decision-making in industries such as healthcare and finance. Natural Language Processing is critical for fostering human-like interactions between machines and users, enabling automated customer service solutions and enhancing user engagement.

As the GCC region increasingly embraces digital transformation initiatives, the integration of these technologies in businesses is expected to create substantial value, reflecting a growing demand for personalized customer experiences and optimized operational efficiencies.

Artificial Intelligence-Based Personalization Market Application Insights

Artificial Intelligence-Based Personalization Market Application Insights

The Application segment of the GCC Artificial Intelligence-Based Personalization Market demonstrates a notable landscape, significantly influenced by trends across various industries. In the realm of Travel, organizations leverage AI to enhance customer experiences through personalized recommendations, optimizing booking processes, and offering tailored travel itineraries.

The Retail sector is increasingly adopting AI for personalized shopping experiences, using customer data to predict preferences and drive sales, which contributes substantially to the overall market growth. Meanwhile, the Media and Entertainment industry utilizes artificial intelligence to deliver individualized content, engaging users based on their viewing habits and preferences, thereby fostering user loyalty.

Other applications also play a crucial role, as businesses across sectors implement AI technologies to improve customer interactions and operational efficiency. Notably, the GCC region shows a strong inclination towards technological advancements, backed by government initiatives promoting digital transformation and innovation.

These factors collectively highlight the importance of the Application segment within the GCC Artificial Intelligence-Based Personalization Market, emphasizing its contribution to enhancing user experience and driving industry growth.

Get more detailed insights about GCC Artificial Intelligence Based Personalization Market

Key Players and Competitive Insights

The artificial intelligence-based-personalization market is currently characterized by intense competition and rapid innovation, driven by the increasing demand for tailored customer experiences across various sectors. Key players such as Google (US), Amazon (US), and Microsoft (US) are at the forefront, leveraging their technological prowess to enhance user engagement and satisfaction. These companies are strategically positioned to capitalize on the growing trend of digital transformation, focusing on advanced data analytics, machine learning, and customer-centric solutions. Their collective efforts not only shape the competitive landscape but also set high standards for operational excellence and innovation in the market.

In terms of business tactics, companies are increasingly localizing their operations to better cater to regional preferences and optimize supply chains. The market appears moderately fragmented, with a mix of established giants and emerging players vying for market share. This competitive structure allows for diverse strategies, where key players influence market dynamics through partnerships, acquisitions, and technological advancements, thereby enhancing their market presence and operational capabilities.

In October 2025, Google (US) announced the launch of its new AI-driven personalization platform aimed at enhancing user experience across its suite of services. This strategic move is significant as it underscores Google's commitment to integrating AI into its core offerings, potentially increasing user engagement and retention. By focusing on personalized content delivery, Google aims to solidify its leadership position in the market, responding to the growing consumer demand for tailored digital experiences.

In September 2025, Amazon (US) expanded its AI capabilities by acquiring a leading personalization technology firm. This acquisition is likely to enhance Amazon's existing services, allowing for more sophisticated recommendation systems that cater to individual customer preferences. Such strategic actions not only bolster Amazon's technological infrastructure but also reflect its ongoing commitment to maintaining a competitive edge in the rapidly evolving landscape of AI-based personalization.

In August 2025, Microsoft (US) unveiled a new suite of AI tools designed specifically for small and medium-sized enterprises (SMEs) to enhance their personalization efforts. This initiative is particularly noteworthy as it demonstrates Microsoft's focus on democratizing access to advanced AI technologies, enabling a broader range of businesses to leverage personalization strategies. By targeting SMEs, Microsoft is likely to expand its market reach and foster innovation among smaller players, thereby reshaping the competitive dynamics.

As of November 2025, the prevailing trends in the artificial intelligence-based-personalization market include a strong emphasis on digitalization, sustainability, and the integration of AI technologies. Strategic alliances among key players are increasingly shaping the competitive landscape, fostering collaboration that drives innovation and efficiency. Looking ahead, it appears that competitive differentiation will evolve from traditional price-based competition to a focus on innovation, technological advancements, and supply chain reliability, as companies strive to meet the ever-changing demands of consumers.

Key Companies in the GCC Artificial Intelligence Based Personalization Market market include

Industry Developments

A white paper published by Al-Futtaim and MBZUAI during Dubai AI Week in April 2025 revealed a severe lack of expertise in AI-driven personalisation in GCC retail, with over 70% of industry respondents referring to data management issues and 93% noting skills gaps.

The second AI-powered autonomous retail store, "EASE," was established by e& UAE in Dubai Mall earlier in September 2024. It has smart shelves and face recognition technology that allows it to customise the shopping experience for customers.

Microsoft agreed to spend $1.5 billion in Abu Dhabi's GAIIP in March 2025 with the goal of bolstering AI-powered government services and improving personalisation frameworks in all UAE public sectors. In the meanwhile, NVIDIA and Ooredoo of Oman partnered in May 2025 to implement AI solutions in data centres in Oman, Kuwait, and Qatar, enabling localised AI use cases such as client personalisation.

ADNOC Distribution improved individualised gasoline and convenience store experiences in March 2025 by implementing AI-powered "Fill & Go" and automated checkout systems at its stations in the United Arab Emirates.

While tackling important talent and data infrastructure issues to support future growth, these initiatives show the region's purposeful attempts to integrate AI personalisation in retail, public services, and digital experiences.

Future Outlook

GCC Artificial Intelligence Based Personalization Market Future Outlook

The artificial intelligence-based-personalization market is projected to grow at a 4.37% CAGR from 2024 to 2035, driven by advancements in machine learning, data analytics, and consumer demand for tailored experiences.

New opportunities lie in:

  • Development of AI-driven customer segmentation tools for targeted marketing campaigns.
  • Integration of personalization algorithms in e-commerce platforms to enhance user experience.
  • Creation of real-time data analytics solutions for personalized content delivery.

By 2035, the market is expected to achieve substantial growth, reflecting evolving consumer preferences and technological advancements.

Market Segmentation

GCC Artificial Intelligence Based Personalization Market Type Outlook

  • Website Personalization
  • Display Ads Personalization
  • Social Media Personalization
  • E-mail Personalization
  • Others

GCC Artificial Intelligence Based Personalization Market Technology Outlook

  • Machine Learning
  • Deep Learning
  • Natural Language Processing

GCC Artificial Intelligence Based Personalization Market Application Outlook

  • Travel
  • Retail
  • Media & Entertainment
  • Others

Report Scope

MARKET SIZE 2024 7.5(USD Billion)
MARKET SIZE 2025 7.83(USD Billion)
MARKET SIZE 2035 12.0(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 4.37% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Billion
Key Companies Profiled ["Google (US)", "Amazon (US)", "Microsoft (US)", "IBM (US)", "Salesforce (US)", "Adobe (US)", "SAP (DE)", "Oracle (US)", "Alibaba (CN)"]
Segments Covered Type, Technology, Application
Key Market Opportunities Integration of advanced machine learning algorithms enhances user engagement in the artificial intelligence-based-personalization market.
Key Market Dynamics Rising demand for tailored consumer experiences drives innovation in artificial intelligence-based personalization solutions across the GCC.
Countries Covered GCC

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FAQs

What is the expected market size of the GCC Artificial Intelligence-Based Personalization Market in 2024?

The expected market size of the GCC Artificial Intelligence-Based Personalization Market in 2024 is valued at 9.25 billion USD.

What is the projected market size for the GCC Artificial Intelligence-Based Personalization Market by 2035?

The projected market size for the GCC Artificial Intelligence-Based Personalization Market by 2035 is 20.58 billion USD.

What is the expected CAGR for the GCC Artificial Intelligence-Based Personalization Market from 2025 to 2035?

The expected CAGR for the GCC Artificial Intelligence-Based Personalization Market from 2025 to 2035 is 7.545%.

Which segment is forecasted to have the largest market share in the GCC Artificial Intelligence-Based Personalization Market by 2035?

By 2035, the Website Personalization segment is forecasted to have the largest market share, valued at 5.1 billion USD.

What are the expected market values for Display Ads Personalization in 2024 and 2035?

The expected market value for Display Ads Personalization is 2.0 billion USD in 2024 and 4.5 billion USD in 2035.

Who are the key players in the GCC Artificial Intelligence-Based Personalization Market?

Key players in the market include SAP, NVIDIA, Adobe, Amazon, Google, and IBM among others.

How much is the Social Media Personalization segment expected to be valued in 2035?

The Social Media Personalization segment is expected to be valued at 3.9 billion USD in 2035.

What is the market size estimate for E-Mail Personalization in 2024?

The market size estimate for E-Mail Personalization in 2024 is 1.5 billion USD.

What are some key growth drivers for the GCC Artificial Intelligence-Based Personalization Market?

Key growth drivers include increasing demand for personalized customer experiences and advancements in AI technology.

How is the competitive landscape structured in the GCC Artificial Intelligence-Based Personalization Market?

The competitive landscape is structured with major players like Microsoft and Salesforce actively engaged, ensuring a dynamic market environment.

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