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India Crowdsourced Testing Market

ID: MRFR/ICT/60742-HCR
200 Pages
Aarti Dhapte
October 2025

India Crowdsourced Testing Market Research Report By Type (Functional Testing, Security Testing, Usability Testing, Localization Testing, Others), By Platform (Mobile Based, Web-Based, Others), By Organization Size (Large Enterprises, Small & Medium Enterprises) and By Vertical (BFSI, IT & Telecommunication, Retail and Consumer Goods, Healthcare & Life Sciences, Media & Entertainment, Others)- Forecast to 2035

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India Crowdsourced Testing Market Summary

As per MRFR analysis, the crowdsourced testing market size was estimated at 165.45 USD Million in 2024. The India crowdsourced testing market is projected to grow from 185.6 USD Million in 2025 to 585.78 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 12.18% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The India crowdsourced testing market is experiencing robust growth driven by evolving methodologies and user-centric approaches.

  • The market is witnessing increased adoption of agile methodologies, enhancing the efficiency of testing processes.
  • Diverse testing environments are becoming prevalent, catering to a wide array of applications and platforms.
  • User experience is gaining paramount importance, influencing testing strategies across various segments.
  • The growing demand for quality assurance and the cost-effectiveness of crowdsourced solutions are key drivers propelling market expansion.

Market Size & Forecast

2024 Market Size 165.45 (USD Million)
2035 Market Size 585.78 (USD Million)
CAGR (2025 - 2035) 12.18%

Major Players

Applause (US), Testbirds (DE), Rainforest QA (US), UserTesting (US), Crowdtest (IT), uTest (US), Global App Testing (GB), Bugcrowd (US)

India Crowdsourced Testing Market Trends

The crowdsourced testing market is experiencing notable growth, driven by the increasing demand for high-quality software and applications. Organizations are recognizing the value of leveraging a diverse pool of testers to enhance product quality and user experience. This approach not only reduces time-to-market but also allows for more comprehensive testing across various devices and platforms. As technology evolves, the need for rapid and efficient testing solutions becomes paramount, leading to a shift towards crowdsourced methodologies. Furthermore, the rise of remote work and digital transformation initiatives has accelerated the adoption of crowdsourced testing, as companies seek flexible and scalable solutions to meet their testing needs. In addition, the crowdsourced testing market is likely to benefit from advancements in artificial intelligence and machine learning. These technologies can streamline the testing process, enabling more accurate results and faster feedback loops. The integration of AI-driven tools with crowdsourced testing platforms may enhance the overall efficiency and effectiveness of testing efforts. As organizations continue to prioritize quality assurance, the crowdsourced testing market appears poised for sustained growth, reflecting a broader trend towards collaborative and innovative approaches in software development and testing.

Increased Adoption of Agile Methodologies

The shift towards agile development practices is influencing the crowdsourced testing market. Agile methodologies emphasize iterative development and continuous feedback, which align well with the principles of crowdsourced testing. This synergy allows organizations to quickly adapt to changes and improve product quality through real-time testing insights.

Diverse Testing Environments

The demand for testing across various environments is rising, as applications must function seamlessly on multiple devices and operating systems. Crowdsourced testing provides access to a wide range of devices and configurations, enabling thorough testing in diverse scenarios. This trend is crucial for ensuring compatibility and enhancing user satisfaction.

Focus on User Experience

There is a growing emphasis on user experience in software development, prompting organizations to seek feedback from real users. Crowdsourced testing allows companies to gather insights from a broad audience, ensuring that products meet user expectations. This focus on user-centric testing is likely to drive further growth in the crowdsourced testing market.

India Crowdsourced Testing Market Drivers

Expansion of Mobile Applications

The proliferation of mobile applications in India is a key driver for the crowdsourced testing market. As more businesses develop mobile solutions to cater to a growing user base, the need for effective testing becomes paramount. The mobile app market is projected to reach a valuation of over $10 billion by 2026, highlighting the urgency for robust testing frameworks. Crowdsourced testing provides a viable solution, enabling companies to gather feedback from real users across diverse demographics. This approach not only enhances the quality of mobile applications but also ensures that they meet user expectations. Consequently, the crowdsourced testing market is likely to experience substantial growth as mobile app development continues to flourish.

Rapid Technological Advancements

The rapid pace of technological advancements in India is significantly influencing the crowdsourced testing market. With the rise of new technologies such as artificial intelligence, machine learning, and cloud computing, the need for comprehensive testing solutions has never been more critical. Companies are increasingly adopting these technologies to enhance their testing processes, leading to a surge in demand for crowdsourced testing services. The crowdsourced testing market is expected to evolve alongside these advancements, as organizations seek to integrate innovative testing methodologies that align with their technological capabilities. This dynamic environment presents opportunities for growth and adaptation within the market.

Growing Demand for Quality Assurance

The increasing emphasis on quality assurance in software development is a primary driver for the crowdsourced testing market. As businesses in India strive to enhance their product offerings, they recognize the necessity of rigorous testing to ensure functionality and user satisfaction. This demand is reflected in the market, which is projected to grow at a CAGR of approximately 15% over the next five years. Companies are increasingly turning to crowdsourced testing to leverage diverse skill sets and perspectives, thereby improving the overall quality of their applications. The crowdsourced testing market is thus positioned to benefit from this trend, as organizations seek innovative solutions to meet their quality assurance needs.

Increased Focus on User-Centric Testing

The shift towards user-centric testing methodologies is reshaping the landscape of the crowdsourced testing market. Businesses in India are increasingly recognizing the importance of understanding user behavior and preferences in the development process. This trend is driving the demand for crowdsourced testing, as it allows companies to engage real users in the testing phase, providing valuable insights into usability and functionality. The crowdsourced testing market is thus positioned to thrive as organizations prioritize user experience in their product development strategies. By leveraging the diverse perspectives of a crowd, companies can enhance their offerings and ensure they resonate with their target audience.

Cost-Effectiveness of Crowdsourced Solutions

Cost considerations play a crucial role in the decision-making process for businesses in India. The crowdsourced testing market offers a cost-effective alternative to traditional testing methods, allowing companies to access a wide pool of testers without the overhead costs associated with in-house teams. By utilizing crowdsourced testing, organizations can reduce their testing expenses by up to 30%, making it an attractive option for startups and established firms alike. This financial advantage is particularly appealing in a competitive landscape where budget constraints are common. As a result, the crowdsourced testing market is likely to see increased adoption as businesses seek to optimize their testing budgets while maintaining high-quality standards.

Market Segment Insights

By Type: Functional Testing (Largest) vs. Performance Testing (Fastest-Growing)

In the India crowdsourced testing market, Functional Testing holds a significant share, reflecting its critical role in ensuring software applications meet specified requirements. It is widely adopted across various industries, leading to its dominance in the segment values. Performance Testing, while smaller in market share, is rapidly gaining traction, especially as businesses shift focus towards optimizing user experiences and application responsiveness. The growth trends in these segments are driven by the increasing reliance on software in everyday operations and the need for rapid deployment cycles. As software complexity rises, the demand for robust testing methodologies, particularly Performance Testing, is on the upswing. Furthermore, with businesses adopting agile practices, the importance of comprehensive testing services continues to expand, creating a vibrant market environment.

Performance Testing (Emerging) vs. Usability Testing (Dominant)

Performance Testing is emerging as a crucial component in the testing lifecycle, focusing on application responsiveness, speed, and scalability. As organizations seek to enhance their digital offerings, they recognize the importance of Performance Testing in improving customer satisfaction and retention. Meanwhile, Usability Testing remains a dominant force, ensuring that software interfaces are user-friendly and meet the expectations of end-users. Its significance is underscored by the shift towards user-centered design principles, making it indispensable in a market where user experience can dictate the success or failure of applications. Together, these segments reflect the evolving landscape of the India crowdsourced testing market, highlighting the balanced focus on functionality and user experience.

By Platform: Web Applications (Largest) vs. Mobile Applications (Fastest-Growing)

The India crowdsourced testing market has shown a diverse distribution among its platforms. Web Applications dominate the segment, commanding a significant share due to their extensive use in businesses and consumer engagement. Mobile Applications, while currently smaller in overall market share, are rapidly gaining traction, reflecting a shift in user preferences towards mobile solutions. The rise of internet connectivity and smartphone penetration has facilitated this transition, allowing more users to engage with mobile platforms. Growth trends within this segment indicate that mobile testing is the fastest-growing area, driven by the increasing number of mobile users and the necessity for businesses to ensure optimal performance and user experience on mobile apps. Concurrently, web applications continue to thrive, primarily due to ongoing digital transformations and the need for robust web solutions. Enterprises are prioritizing testing to enhance quality and performance in both platforms, signaling a healthy competitive landscape.

Web Applications: Dominant vs. Mobile Applications: Emerging

Web Applications stand as the dominant force in the India crowdsourced testing market, characterized by their essential role in facilitating user interactions and business operations. They are widely utilized across various sectors, offering a robust platform for online services. The reliability and comprehensive testing needs make them a priority for many organizations. In contrast, Mobile Applications are emerging rapidly, driven by innovation and a shift in consumer behavior towards mobile technology. As users expect seamless experiences on their devices, businesses are increasingly committed to refining their mobile applications. This has opened avenues for innovative testing solutions tailored specifically for mobile users, highlighting the clear distinction in market dynamics between the established position of web applications and the burgeoning presence of mobile applications.

By Organization Size: Small and Medium-sized Businesses (Largest) vs. Big Enterprises (Fastest-Growing)

In the India crowdsourced testing market, Small and Medium-sized Businesses (SMBs) hold a significant market share, primarily driven by their growing need for agile testing solutions and cost-effective quality assurance. These organizations leverage crowdsourced testing to enhance their software products efficiently and promptly, catering to a diverse customer base while being budget conscious. Conversely, Big Enterprises, although with a smaller share, are rapidly increasing their foothold as they recognize the benefits of crowd-based testing in ensuring robust quality across vast applications and services. This trend highlights a shift towards adopting innovative testing methodologies that align with expanding digital transformation initiatives across various sectors. The growth trajectory of Big Enterprises in the crowdsourced testing market can be attributed to their scale and resources, enabling them to integrate advanced testing frameworks. The rising demand for software quality and reliability has pushed these enterprises to seek comprehensive testing solutions, allowing for continuous delivery and integration practices. Additionally, the overall digital transformation across industries is reinforcing the uptake of crowdsourced testing by these larger companies. As they strive for efficiency and reduced time-to-market, their investments in crowdsourced testing are expected to rise, making them a notable segment poised for considerable growth in the coming years.

Small and Medium-sized Businesses (Dominant) vs. Big Enterprises (Emerging)

Small and Medium-sized Businesses in the India crowdsourced testing market are characterized by their need for accessible and responsive testing services that fit within limited budgets. These organizations often leverage crowdsourced testing solutions to improve product quality without the overhead costs associated with traditional testing methods. Their dominant position is facilitated by the increasing digitization of businesses that necessitates swift feedback and robust user testing. On the other hand, Big Enterprises, while still emerging in this segment, are expanding their approach by adopting more flexible and innovative testing strategies. As they scale their operations, these enterprises focus on optimizing quality assurance processes, understanding that effective crowdsourced testing can lead to heightened customer satisfaction and a competitive edge in the market.

By Vertical: IT & Telecommunication (Largest) vs. Retail (Fastest-Growing)

The India crowdsourced testing market exhibits a diverse distribution of market share among various verticals. The IT & Telecommunication sector holds the largest share, driven by the increasing demand for software testing solutions as digital transformation accelerates across industries. Other significant contributors include BFSI and Healthcare, which benefit from stringent regulatory requirements and a growing focus on customer experience in their digital offerings. On the growth front, the Retail sector emerges as the fastest-growing vertical, propelled by the rapid shift towards e-commerce and the need for robust testing for online platforms. Factors such as increasing online transactions, consumer expectations for seamless shopping experiences, and the rapid adoption of mobile applications contribute to this growth. Additionally, sectors like Media and Entertainment also show promising growth due to the rise in digital content consumption and streaming services.

IT & Telecommunication: Dominant vs. Retail: Emerging

The IT & Telecommunication sector is characterized by its extensive reliance on technology, necessitating continuous software testing and quality assurance. This vertical benefits greatly from a stable demand for services that ensure high-quality, reliable software products. The sector is often marked by established players who lead in innovation and technology adoption. In contrast, the Retail sector is emerging sharply, driven by innovations in e-commerce platforms and an increase in demand for user-friendly applications. Retailers are focused on enhancing customer engagement through personalized experiences, making crowdsourced testing essential for evaluating usability and functionality. As a result, both verticals play crucial roles but cater to distinct market needs, creating a dynamic testing landscape.

Get more detailed insights about India Crowdsourced Testing Market

Key Players and Competitive Insights

The crowdsourced testing market in India is characterized by a dynamic competitive landscape, driven by the increasing demand for high-quality software and applications. Key players are actively engaging in strategies that emphasize innovation, regional expansion, and partnerships to enhance their service offerings. Companies such as Applause (US), Testbirds (DE), and Global App Testing (GB) are at the forefront, leveraging their technological capabilities to provide comprehensive testing solutions. Their strategic positioning not only reflects a commitment to quality but also indicates a collective effort to shape the market through enhanced user experiences and faster time-to-market for software products.

In terms of business tactics, companies are increasingly localizing their operations to better cater to the unique needs of the Indian market. This localization often involves optimizing supply chains and establishing partnerships with local firms to enhance service delivery. The market appears moderately fragmented, with several players vying for market share, yet the influence of major companies remains substantial. Their combined efforts in innovation and customer engagement are likely to redefine the competitive structure, pushing smaller players to adapt or consolidate.

In October 2025, Applause (US) announced a strategic partnership with a leading Indian tech firm to enhance its testing capabilities in the region. This move is significant as it not only expands Applause's footprint in India but also allows for a more tailored approach to local market demands, potentially increasing its competitive edge. The partnership is expected to facilitate faster deployment of testing services, thereby improving client satisfaction and retention.

In September 2025, Testbirds (DE) launched a new AI-driven testing platform aimed at optimizing user experience for mobile applications. This initiative underscores the growing trend of integrating artificial intelligence into testing processes, which may enhance efficiency and accuracy. By adopting such advanced technologies, Testbirds positions itself as a leader in innovation, likely attracting clients seeking cutting-edge solutions.

In August 2025, Global App Testing (GB) expanded its operations by opening a new office in Bangalore, a strategic move to tap into the burgeoning tech ecosystem in India. This expansion is indicative of the company's commitment to localizing its services and enhancing its responsiveness to client needs. The establishment of a physical presence in a key market is likely to foster stronger relationships with local businesses and improve service delivery.

As of November 2025, the competitive trends in the crowdsourced testing market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are becoming more prevalent, shaping the landscape as companies seek to leverage each other's strengths. Looking ahead, competitive differentiation is expected to evolve, with a notable shift from price-based competition to a focus on innovation, technological advancements, and supply chain reliability. This transition may redefine how companies position themselves in the market, emphasizing the importance of quality and customer-centric solutions.

Key Companies in the India Crowdsourced Testing Market market include

Industry Developments

Recent developments in the India Crowdsourced Testing Market have showcased significant advancements and changes within the sector. Companies such as Applause and Global App Testing have been actively enhancing their services to cater to the growing need for high-quality software testing solutions as brands increasingly turn to crowdsourced methods for efficiency and cost-effectiveness. In October 2023, Bugcrowd launched a new service in India aimed at integrating ethical hacking for enhanced security testing, highlighting the rising focus on cybersecurity amid digital transformation initiatives across various sectors.

The market's valuation continues to grow, bolstered by increasing investments in technology and a surging demand for agile testing methodologies. 

Notably, Mindtree announced a strategic partnership with TestYantra in August 2023 to enhance its quality assurance capabilities through a collaborative crowdsourced testing framework. As the market expands, companies such as QASource and Codoid are also witnessing an uptick in engagement, underscoring the importance of diversified testing strategies. Over the last two years, the overall trends indicate a significant shift toward crowdsourced testing in the Indian IT landscape, driven by the need for scalable and efficient software solutions.

Future Outlook

India Crowdsourced Testing Market Future Outlook

The Crowdsourced Testing Market in India is projected to grow at a 12.18% CAGR from 2024 to 2035, driven by increasing demand for quality assurance and rapid technological advancements.

New opportunities lie in:

  • Expansion of mobile app testing services for diverse platforms.
  • Development of AI-driven testing tools to enhance efficiency.
  • Partnerships with educational institutions for talent sourcing and training.

By 2035, the market is expected to achieve substantial growth and innovation.

Market Segmentation

India Crowdsourced Testing Market Type Outlook

  • Performance Testing
  • Functional Testing
  • Usability Testing
  • Localization Testing
  • Security Testing
  • Others

India Crowdsourced Testing Market Platform Outlook

  • Web Applications
  • Mobile Applications
  • Others (IoT devices and wearables)

India Crowdsourced Testing Market Vertical Outlook

  • IT & Telecommunication
  • Retail
  • BFSI
  • Healthcare and Life Sciences
  • Media and Entertainment
  • Others

India Crowdsourced Testing Market Organization Size Outlook

  • Small and Medium-sized Businesses
  • Big Enterprises

Report Scope

MARKET SIZE 2024 165.45(USD Million)
MARKET SIZE 2025 185.6(USD Million)
MARKET SIZE 2035 585.78(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 12.18% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled Applause (US), Testbirds (DE), Rainforest QA (US), UserTesting (US), Crowdtest (IT), uTest (US), Global App Testing (GB), Bugcrowd (US)
Segments Covered Type, Platform, Organization Size, Vertical
Key Market Opportunities Integration of artificial intelligence enhances efficiency in the crowdsourced testing market.
Key Market Dynamics Growing demand for agile software development drives expansion of crowdsourced testing services in India.
Countries Covered India

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FAQs

What is the projected market size of the India Crowdsourced Testing Market by 2035?

The India Crowdsourced Testing Market is projected to reach a value of 700.0 USD Million by the year 2035.

What is the estimated market size of the India Crowdsourced Testing Market in 2024?

In 2024, the India Crowdsourced Testing Market is expected to be valued at 123.2 USD Million.

What is the expected CAGR for the India Crowdsourced Testing Market from 2025 to 2035?

The expected CAGR for the India Crowdsourced Testing Market from 2025 to 2035 is 17.109%.

Which segment will dominate the India Crowdsourced Testing Market by 2035?

By 2035, Functional Testing is projected to dominate the market with a value of 250.0 USD Million.

What will be the value of Security Testing in the India Crowdsourced Testing Market by 2035?

Security Testing in the India Crowdsourced Testing Market is expected to reach 150.0 USD Million by 2035.

Who are the major players in the India Crowdsourced Testing Market?

Key players in the market include Experitest, Xperteye, Mindtree, Global App Testing, and Applause among others.

What is the projected market size of Usability Testing in 2024?

Usability Testing is projected to have a market size of 25.0 USD Million in 2024.

How much will the Localization Testing segment be valued by 2035?

The Localization Testing segment is expected to be valued at 70.0 USD Million by 2035.

What are the anticipated challenges for the India Crowdsourced Testing Market?

Anticipated challenges include ensuring quality and managing a diverse tester base.

What opportunities exist for growth in the India Crowdsourced Testing Market?

Growth opportunities in the market lie in expanding the range of testing types and catering to emerging technologies.

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