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    Mobile Ticketing Market

    ID: MRFR/ICT/1937-HCR
    100 Pages
    Ankit Gupta
    October 2025

    Mobile Ticketing Market Research Report: Information By Type (SMS Ticketing, Mobile Applications), By Technology (OCR, 2D Bar Code, NFC), By Application (Travel Tickets, Entertainment Tickets), And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035.

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    Mobile Ticketing Market Infographic
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    Mobile Ticketing Market Summary

    As per Market Research Future Analysis, the Mobile Ticketing Market is set to experience significant growth, expanding from USD 2.62 billion in 2024 to USD 12.62 billion by 2035, with a CAGR of 15.36% during the forecast period. The market was valued at USD 2.62 billion in 2024, driven by the increasing demand for smartphones and innovative portable devices, along with a shift towards reducing paperwork. Mobile ticketing enhances consumer convenience by allowing easy access to tickets for transportation and entertainment, while also promoting a paperless economy. The COVID-19 pandemic has further accelerated the adoption of mobile ticketing due to the preference for contact-free options. The market is characterized by a strong presence of mobile applications, which accounted for 52% of market revenue in 2022, and the OCR technology segment, which generated 42% of market revenue in the same year.

    Key Market Trends & Highlights

    The Mobile Ticketing Market is witnessing transformative trends driven by technology and consumer preferences.

    • Market Size in 2024: USD 2.62 billion
    • Projected Market Size by 2035: USD 12.62 billion
    • CAGR from 2025 to 2035: 15.36%
    • Mobile Applications segment accounted for 52% of market revenue in 2022

    Market Size & Forecast

    2024 Market Size USD 2.62 billion
    2035 Market Size USD 12.62 billion
    CAGR 15.36%

    Major Players

    Key players include Masabi (UK), CGI Group (Canada), Scheidt & Bachmann (Germany), Softjourn (US), and Xminnov (China).

    Mobile Ticketing Market Trends

    The growing need for Smartphones and innovative portable devices is driving the market growth.

    The rising need for Smartphones and innovative portable devices drives market CAGR for mobile ticketing. Smartphones and smart mobile phones are the primary drivers driving interest in the Mobile Ticketing Market. Mobile ticketing makes it easy to purchase transportation tickets (such as trains, buses, and airplanes) and tickets for fun for game zones, films, theatres, and comedy acts online. The ticket for the event can be printed on our mobile devices with a few taps, which saves paper. This market has grown in popularity because of its low production costs, ease of use, lower distribution costs, and enhanced consumer convenience.

    Because of reduced paperwork, the Mobile Ticketing company has grown due to digitalization, digitization, fast ticket scheduling, online payment, and interactive interfaces. The primary advantages of using the mobile ticketing platform are instant access to data and QR reservations, less human error, and so on.

    Additionally, mobile ticketing apps employ online transactions through the user's associated bank. This enables customers to transact without getting money from a financial institution or ATM. This payment method is quickly gaining popularity and is backed by governments from many nations in their efforts to promote paperless economies. As a result, throughout the projection period, the marketing of ticketing applications is likely to create significant revenue prospects for ticket vendors. Sports and event organizers can use mobile ticketing applications to increase ticket sales income to enable easy and smart ticket buying.

    These organizers might give customers profitable ticket booking deals where they can purchase tickets anywhere. Furthermore, it minimizes booking time, paperwork, and human mistakes and improves accessibility. As a result, the use of mobile ticketing applications is projected to generate significant development prospects shortly.

    The outbreak of the COVID-19 pandemic brought the globe to a halt. The IT industry is expected to have a varied impact due to the virus's widespread breakout and propagation worldwide. Mobile ticketing is projected to favorably influence different sectors such as travel, hotel reservations, and so on throughout 2021-2022. A mobile ticket is more popular now that contact-free options are available, as printed ticketing was hazardous during the outbreak.

    For instance, by the World Health Organization, around 2.2 billion individuals worldwide suffer from distant or near vision issues. Surprisingly, over half of these people had a preventable illness, but others still had to deal with it. According to the survey, adults will likely suffer from visual deterioration or partial or total blindness due to cataracts and refractive mistakes. The numbers above have increased the demand for mobility aids, which can assist visually and physically impaired people move around without much trouble or support.

    Thus, it is anticipated that demand for Mobile Ticketing will increase throughout the projected timeframe due to the rising need for Smartphones and innovative portable devices. Thus, driving the Mobile Ticketing market revenue.

    The ongoing evolution of mobile ticketing technology appears to enhance consumer convenience and streamline operations across various sectors, indicating a transformative shift in how tickets are purchased and utilized.

    U.S. Department of Transportation

    Mobile Ticketing Market Drivers

    Market Growth Projections

    The Global Mobile Ticketing Market Industry is poised for substantial growth, with projections indicating a market size of 12.6 USD Billion by 2035. This anticipated growth reflects the increasing adoption of mobile ticketing solutions across various sectors, including transportation, entertainment, and events. The market's expansion is supported by a compound annual growth rate of 15.38% from 2025 to 2035, highlighting the industry's potential to adapt to evolving consumer preferences and technological advancements. As mobile ticketing becomes more integrated into everyday transactions, its significance in the global economy is expected to rise.

    Technological Advancements

    The Global Mobile Ticketing Market Industry is experiencing rapid growth driven by technological advancements. Innovations such as QR codes, NFC, and mobile apps enhance user convenience and streamline ticket purchasing processes. For instance, many transportation systems worldwide have adopted mobile ticketing solutions, allowing passengers to purchase and validate tickets seamlessly. This shift not only improves operational efficiency but also enhances customer satisfaction. As a result, the market is projected to reach 2.62 USD Billion in 2024, indicating a robust demand for mobile ticketing solutions across various sectors.

    Increased Smartphone Penetration

    The proliferation of smartphones globally is a significant driver of the Global Mobile Ticketing Market Industry. With over 6 billion smartphone users projected by 2024, the accessibility of mobile ticketing applications becomes more pronounced. This widespread adoption allows consumers to purchase tickets for events, travel, and entertainment directly from their devices, eliminating the need for physical tickets. Consequently, this trend is likely to contribute to the market's growth, as more users embrace mobile solutions for their ticketing needs, further solidifying the industry's position in the digital economy.

    Integration with Loyalty Programs

    The integration of mobile ticketing with loyalty programs is emerging as a key driver in the Global Mobile Ticketing Market Industry. Companies are increasingly leveraging mobile platforms to enhance customer engagement through rewards and incentives. For example, airlines and event organizers are offering loyalty points for mobile ticket purchases, encouraging repeat business. This strategy not only fosters customer loyalty but also drives ticket sales, as consumers are more likely to choose mobile options that provide added value. As this trend continues, it is anticipated that the market will expand significantly, reflecting the growing importance of customer-centric approaches.

    Environmental Sustainability Initiatives

    The Global Mobile Ticketing Market Industry is also influenced by the rising emphasis on environmental sustainability. As organizations and consumers alike become more environmentally conscious, mobile ticketing presents an eco-friendly alternative to paper tickets. By reducing paper waste and promoting digital solutions, mobile ticketing aligns with global sustainability goals. This shift is particularly relevant in sectors such as transportation and events, where the reduction of carbon footprints is prioritized. As more entities adopt sustainable practices, the mobile ticketing market is likely to benefit, further enhancing its growth trajectory in the coming years.

    Consumer Preference for Contactless Solutions

    The Global Mobile Ticketing Market Industry is witnessing a shift in consumer preferences towards contactless solutions. As individuals increasingly seek convenience and safety, mobile ticketing offers a viable alternative to traditional ticketing methods. This trend is particularly evident in sectors such as public transportation and events, where users favor the ease of purchasing and validating tickets through their smartphones. The growing demand for contactless solutions is expected to propel the market forward, with projections indicating a compound annual growth rate of 15.38% from 2025 to 2035, underscoring the industry's adaptability to changing consumer behaviors.

    Market Segment Insights

    Mobile Ticketing Type Insights

    The Mobile Ticketing market segmentation, based on type, includes SMS Ticketing and Mobile Applications. The mobile applications segment dominated the market, accounting for 52% of market revenue (USD 0.99 Billion) in 2022. Mobile ticketing applications are simple to set up and utilize on mobile devices, improving the ticket-purchasing service.

    Mobile Ticketing Technology Insights

    The Mobile Ticketing market segmentation, based on technology, includes OCR, 2D Bar Code, and NFC. The OCR category generated the highest market revenue of about 42% (USD 0.8 billion) in 2022. Inspectors may use OCR to scan tickets and even print tickets and quick response codes on their phones. These technologies are becoming more interoperable with the many ways to pay customers’ desires.

    Mobile Ticketing Application Insights

    The Mobile Ticketing market segmentation, based on application, includes travel Tickets, Entertainment Tickets. The travel tickets segment dominated the market, accounting for 35% of market revenue (USD 78.48 Billion) in 2022. Mobile ticketing allows travelers to move from one location to another in a smooth manner and to integrate many modes of transport and services into one purchase using a mobile device or phone. The increased usage of mobile apps for purchasing train, bus, and subway tickets on one device can be contributed to the expansion. Furthermore, new payment methods, such as electronic wallets, are fueling development.

    Figure 2: Mobile Ticketing Market, by Application, 2022 & 2032 (USD Billion)

    Source: Secondary Research, Primary Research, Market Research Future Database, and Analyst Review

    Get more detailed insights about Mobile Ticketing Market

    Regional Insights

    By region, the research provides market insights into North America, Europe, Asia-Pacific, and the Rest of the World. The North American Mobile Ticketing market area will dominate this market during the projected timeframe, owing to huge developments and simple access to future Technology, together with the world's greatest GDP, which has a beneficial influence on the market environment and will boost the market growth in the North American region.

    Further, the major countries studied in the market report are the US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Figure 3: Mobile Ticketing Market Share by Region 2022 (USD Billion)

    Mobile Ticketing Market Share by Region 2022

    Source: Secondary Research, Primary Research, Market Research Future Database, and Analyst Review

    Europe region’s Mobile Ticketing market accounts for the second-highest market share, bolstered by expanding cloud computing and growing uses of sophisticated transport solutions throughout cities. Further, the German Mobile Ticketing market holds the largest market share, and the UK Mobile Ticketing market is expected to grow and expand significantly in the European region during the projected timeframe.

    The Asia-Pacific Mobile Ticketing Marketis expected to grow quickly during the projected timeframe. This is due to expandinggovernment measures to upgrade highway and transportation infrastructure and digitization and technical advancements, which characterize the expanding market environment. Moreover, China’s Mobile Ticketing market dominates the market share, and the Indian Mobile Ticketing market is expected to expand and grow steadily in the Asia-Pacific region during the projected timeframe.

    Key Players and Competitive Insights

    Leading market players invested heavily in research and Development (R&D) to scale up their manufacturing units and develop technologically advanced solutions, which will help the Mobile Ticketing market grow worldwide. Market participants are also undertaking various organic or inorganic strategic approaches to strengthen and expand their footprint, with significant market developments including new product portfolios, contractual deals, mergers and acquisitions, capital expenditure, higher investments, and strategic alliances with other organizations. Businesses are also coming up with marketing strategies such as digital marketing, social media influencing, and content marketing to increase their scope of profit earnings.

    The Mobile Ticketing industry must offer cost-effective and sustainable options to survive in a highly fragmented and dynamic market climate.

    Manufacturing locally to minimize operational expenses and offer aftermarket services to customers is one of the critical business strategies organizations use in the Mobile Ticketing industry to benefit customers and capture untapped market share and revenue. The Mobile Ticketing industry has recently offered significant advantages to the Information technology industry. Moreover, more industry participants are utilizing and adopting cutting-edge Technology has grown substantially.

    Major players in the Mobile Ticketing market include Masabi (UK), CGI Group (Canada), Scheidt & Bachmann (Germany), Softjourn (US), Xminnov (China), Smart Card IT Solutions (India), Zendesk (US), Coast to Coast Tickets (US), Alliance Tickets (US), Helpshift (US), Proxama (UK), Airbag (France), RazorGator (US), and Ace Ticket WorldWide (US) are attempting to expand market share and demand by investing in R&D operations to produce sustainable and affordable solutions.

    Conduent Seamless Transportation is a universal solution for purchases of safe, ticketless transportation and mobile services. It offers travelers and transit providers a new degree of mobility. Conduent Seamless Transit System was introduced in October 2017 as an application for mobile payments that ensures the safety of suppliers and customers. This method aided public transportation operators in booking transport passes online.

    Cubic transportation is a prominent provider of financial and data systems and associated services for intelligent transportation-related applications. Cubic provides incorporated transport and traffic management solutions, allowing travelers to determine the smartest and simplest method to get around and pay for their trips and enabling transportation departments and organizations to control interest across the whole transit system in real-time. Cubic transportation created a multimodal approach, Cubic Next Bus, in 2017, allowing transport organizations, individuals, vendors, managers, and regulators to order tickets quickly.

    It relied on the TMaaS cloud-based computing architecture, which merged machine learning with AI to provide administrators and clients with an engaging mobile experience.

    Key Companies in the Mobile Ticketing Market market include

    Industry Developments

    October 2017: Conduent Seamless Transit System was introduced in October 2017 as an application for mobile payments that ensures the safety of suppliers and customers. This method aided public transportation operators in booking transport passes online.

    July 2017: Cubic Transportation created a multimodal system, Cubic Next Bus, in 2017, allowing transport organizations, individuals, vendors, managers, and regulators to order tickets quickly. It relied on the TMaaS cloud-based computing architecture, which merged machine learning with AI to provide administrators and clients with an engaging mobile experience.

    2017: Rambus also introduces smartphone ticketing for train operators in Scotland, benefiting service providers and passengers. It was a one-stop shop that allowed clients to avoid the lines and instantly order tickets.

    Future Outlook

    Mobile Ticketing Market Future Outlook

    The Global Mobile Ticketing Market is projected to grow at a 15.36% CAGR from 2025 to 2035, driven by technological advancements, increased smartphone penetration, and consumer preference for contactless solutions.

    New opportunities lie in:

    • Develop AI-driven ticketing solutions to enhance user experience and streamline operations. Expand partnerships with transportation and entertainment sectors to increase market reach. Leverage blockchain technology for secure and transparent ticket transactions.

    By 2035, the Mobile Ticketing Market is expected to achieve substantial growth, solidifying its role in the digital economy.

    Market Segmentation

    Mobile Ticketing Type Outlook

    • SMS Ticketing
    • Mobile Applications

    Mobile Ticketing Regional Outlook

    • {"Asia-Pacific"=>["China"
    • "Japan"
    • "India"
    • "Australia"
    • "South Korea"
    • "Rest of Asia-Pacific"]}
    • {"Rest of the World"=>["Middle East"
    • "Africa"
    • "Latin America"]}

    Mobile Ticketing Technology Outlook

    • OCR
    • 2D Bar Code
    • NFC

    Mobile Ticketing Application Outlook

    • Travel Tickets
    • Entertainment Tickets

    Report Scope

    Attribute/MetricDetails
    Market Size 2024USD 2.62 Billion
    Market Size 203512.62 (Value (USD Billion))
    Compound Annual Growth Rate (CAGR)15.36% (2025 - 2035)
    Base Year2024
    Market Forecast Period2025 - 2035
    Historical Data2018- 2022
    Market Forecast UnitsValue (USD Billion)
    Report CoverageRevenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
    Segments CoveredType, Technology, Application, and Region
    Geographies CoveredNorth America, Europe, Asia Pacific, and the Rest of the World
    Countries CoveredThe US, Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies Profiled Masabi (UK), CGI Group (Canada), Scheidt & Bachmann (Germany), Softjourn (US), Xminnov (China), Smart Card IT Solutions (India), Zendesk (US), Coast to Coast Tickets (US), Alliance Tickets (US), Helpshift (US), Proxama (UK), Airbag (France), RazorGator (US), and Ace Ticket WorldWide (US)
    Key Market OpportunitiesDecreased error probability and paperwork effort
    Key Market DynamicsSmartphones and innovative portable devices are the primary drivers driving the need for the Mobile Ticketing Industry.
    Market Size 20253.02 (Value (USD Billion))

    Market Highlights

    Author
    Ankit Gupta
    Senior Research Analyst

    Ankit Gupta is an analyst in market research industry in ICT and SEMI industry. With post-graduation in "Telecom and Marketing Management" and graduation in "Electronics and Telecommunication" vertical he is well versed with recent development in ICT industry as a whole. Having worked on more than 150+ reports including consultation for fortune 500 companies such as Microsoft and Rio Tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.

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    FAQs

    How much is the Mobile Ticketing market?

    The Mobile Ticketing market size was valued at USD2.23 Billion in 2023.

    What is the growth rate of the Mobile Ticketing market?

    The market is estimated to expand and grow at a CAGR of 15.36% during the projected timeframe.

    Which region holds the largest market share in the Mobile Ticketing market?

    North America had the largest share of the market

    Who are the key players in the Mobile Ticketing market?

    The key players in the market are Masabi (UK), CGI Group (Canada), Scheidt & Bachmann (Germany), Softjourn (US), Xminnov (China), Smart Card IT Solutions (India), Zendesk (US) Coast to Coast Tickets (US) Alliance Tickets (US) Helpshift (US) Proxama (UK) Airbag (France) RazorGator (US) Ace Ticket WorldWide (US).

    Which type led the Mobile Ticketing market?

    The Mobile Applications category dominated the market in 2024.

    Which Technology has the largest market share in the Mobile Ticketing market?

    The OCR had the largest share of the market.

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