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Router and Switch Repair and MRO Services Market

ID: MRFR/MRO/65970-HCR
200 Pages
Garvit Vyas
December 2025

Router and Switch Repair and MRO Services Market Research Report By Service Type (Repair Services, Maintenance Services, Upgrades and Modifications, Technical Support), By Application (Network Infrastructure, Data Center Operations, Telecommunications, Enterprise Networking), By End User (Small and Medium Enterprises, Large Enterprises, Telecommunication Service Providers, Government Agencies) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) – Market Forecast Till 2035.

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Router and Switch Repair and MRO Services Market Summary

As per MRFR analysis, the Router and Switch Repair and MRO Services Market was estimated at 5.2 USD Billion in 2024. The Router and Switch Repair and MRO Services industry is projected to grow from 5.41 USD Billion in 2025 to 8.1 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 4.11 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Router and Switch Repair and MRO Services Market is experiencing a dynamic evolution driven by technological advancements and shifting operational needs.

  • There is an increased demand for specialized services in the Router and Switch Repair and MRO Services Market, particularly in North America.
  • Integration of advanced technologies is reshaping service offerings, with a notable focus on sustainability practices across the sector.
  • The Network Infrastructure segment remains the largest, while the Telecommunications segment is witnessing the fastest growth in the market.
  • Rising network complexity and growing cybersecurity concerns are key drivers propelling the market forward.

Market Size & Forecast

2024 Market Size 5.2 (USD Billion)
2035 Market Size 8.1 (USD Billion)
CAGR (2025 - 2035) 4.11%

Major Players

Cisco Systems (US), Hewlett Packard Enterprise (US), Juniper Networks (US), Arista Networks (US), Extreme Networks (US), Netgear (US), TP-Link Technologies (CN), D-Link Corporation (TW), ZTE Corporation (CN)

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Enabled $4.3B Revenue Impact for Fortune 500 and Leading Multinationals
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Router and Switch Repair and MRO Services Market Trends

The Router and Switch Repair and MRO Services Market is currently experiencing a dynamic evolution, driven by the increasing reliance on network infrastructure across various sectors. As organizations continue to prioritize operational efficiency, the demand for reliable repair and maintenance services has surged. This market appears to be characterized by a growing emphasis on minimizing downtime and ensuring seamless connectivity. Companies are increasingly seeking specialized services that not only address immediate repair needs but also enhance the longevity and performance of their networking equipment. Furthermore, the integration of advanced technologies into repair processes suggests a shift towards more efficient and effective service delivery. In addition, the Router and Switch Repair and MRO Services Market seems to be influenced by the rising complexity of network systems. As businesses adopt more sophisticated technologies, the need for expert repair services becomes paramount. This trend indicates a potential for service providers to expand their offerings, incorporating preventive maintenance and proactive monitoring solutions. The market landscape is likely to evolve further, with an increasing focus on sustainability and eco-friendly practices in repair and maintenance operations. Overall, the Router and Switch Repair and MRO Services Market is poised for continued growth, reflecting the critical role of reliable network infrastructure in today’s digital economy.

Increased Demand for Specialized Services

Organizations are increasingly seeking specialized repair and maintenance services to ensure the optimal performance of their networking equipment. This trend highlights the importance of expertise in addressing complex issues that arise in modern network systems.

Integration of Advanced Technologies

The incorporation of advanced technologies into repair processes is becoming more prevalent. This shift suggests that service providers are leveraging innovations to enhance efficiency and effectiveness in service delivery.

Focus on Sustainability Practices

There is a growing emphasis on sustainability within the Router and Switch Repair and MRO Services Market. Companies are likely to adopt eco-friendly practices in their operations, reflecting a broader commitment to environmental responsibility.

Market Segment Insights

By Application: Network Infrastructure (Largest) vs. Telecommunications (Fastest-Growing)

The Router and Switch Repair and MRO Services Market exhibits a diverse application landscape, with Network Infrastructure commanding the largest share due to its critical role in supporting essential connectivity for businesses. Data Center Operations and Enterprise Networking also play significant roles, contributing to a balanced distribution of market share. However, Telecommunications is emerging as a vital player, attracting increased investment and attention due to the demand for enhanced communication solutions.

Network Infrastructure (Dominant) vs. Telecommunications (Emerging)

Network Infrastructure remains dominant in the Router and Switch Repair and MRO Services Market, fueled by the necessity for robust and reliable connectivity solutions across various sectors. This segment encompasses the repair and maintenance of critical network hardware that forms the backbone of modern organizational operations. Conversely, Telecommunications is experiencing rapid growth as an emerging sector within the market, driven by the proliferation of wireless technologies and the increasing demand for high-speed internet services. As network communication technologies evolve, the emphasis on optimizing repairs and maintenance for telecom equipment is likely to surge, positioning this segment as a potential leader in the near future.

By Service Type: Repair Services (Largest) vs. Technical Support (Fastest-Growing)

In the Router and Switch Repair and MRO Services Market, repair services dominate the landscape as the largest segment, reflecting a strong demand for restoring devices to operational status. Maintenance services also hold a significant market share, focusing on proactive measures to extend the lifespan of routers and switches. Upgrades and modifications play a vital role in catering to evolving technological needs, while technical support, though smaller in market share, is rapidly gaining traction as companies prioritize customer service and device uptime.

Repair Services (Dominant) vs. Technical Support (Emerging)

Repair services remain a dominant force within the Router and Switch Repair and MRO Services Market, driven by the urgent need for timely and efficient device restoration. These services often encompass various repair techniques, including component-level repairs and part replacements, tailoring solutions to meet the specific needs of clients. On the other hand, technical support emerges as a noteworthy contender, providing crucial assistance to users navigating complexities of modern networking environments. As organizations increasingly embrace digital transformation, the demand for reliable technical support has surged, positioning it as a key player for future growth in this sector.

By End Use: Small and Medium Enterprises (Largest) vs. Large Enterprises (Fastest-Growing)

In the Router and Switch Repair and MRO Services Market, Small and Medium Enterprises (SMEs) hold a significant share due to their increasing reliance on network infrastructure. SMEs are investing in repair and maintenance services to enhance their operational efficiency, leading to a steady demand for such services. On the other hand, Large Enterprises also contribute a substantial share but tend to dominate the market with substantial contracts and long-term service agreements, making them influential players in the sector.

Small and Medium Enterprises: Largest vs. Large Enterprises: Fastest-Growing

Small and Medium Enterprises (SMEs) are pivotal within the Router and Switch Repair and MRO Services Market, largely due to their growing dependence on efficient networking solutions. With tight budgets and a focus on maximizing ROI, these enterprises prioritize cost-effective repair services over complete replacements, thus demonstrating year-on-year growth. Conversely, Large Enterprises are emerging as the fastest-growing segment, driven by digital transformation initiatives requiring sophisticated networking infrastructure and a need for advanced repair services. They often seek specialized support and maintenance contracts to ensure optimal network performance, facilitating their expansion and capacity to adopt new technologies.

Get more detailed insights about Router and Switch Repair and MRO Services Market

Regional Insights

North America : Market Leader in MRO Services

North America continues to lead the Router and Switch Repair and MRO Services Market, holding a significant market share of 2.6 in 2024. The region's growth is driven by increasing demand for high-speed internet and the expansion of cloud services. Regulatory support for technology infrastructure and investments in digital transformation further catalyze market growth. The focus on cybersecurity and network reliability also plays a crucial role in shaping demand trends. The competitive landscape in North America is robust, featuring key players such as Cisco Systems, Hewlett Packard Enterprise, and Juniper Networks. These companies are at the forefront of innovation, providing advanced repair services and solutions. The presence of a well-established technology ecosystem, coupled with a high adoption rate of advanced networking equipment, positions the region as a powerhouse in the MRO services market.

Europe : Emerging Market with Growth Potential

Europe's Router and Switch Repair and MRO Services Market is valued at 1.5, reflecting a growing demand for reliable networking solutions. The region benefits from regulatory frameworks that promote digital infrastructure development and sustainability initiatives. As businesses increasingly rely on digital connectivity, the need for efficient repair services is on the rise. The European market is also witnessing a shift towards eco-friendly practices, which is influencing service offerings and customer preferences. Leading countries in this region include Germany, the UK, and France, where major players like Cisco and Arista Networks are actively expanding their service capabilities. The competitive landscape is characterized by a mix of established firms and emerging startups, fostering innovation. The European market is poised for growth, driven by technological advancements and a focus on enhancing network reliability and performance.

Asia-Pacific : Rapidly Growing Technology Hub

The Asia-Pacific region, with a market size of 1.3, is rapidly emerging as a key player in the Router and Switch Repair and MRO Services Market. The growth is fueled by increasing internet penetration, the rise of e-commerce, and significant investments in telecommunications infrastructure. Governments in the region are also implementing policies to enhance digital connectivity, which is driving demand for repair and maintenance services. The focus on smart cities and IoT further accelerates market expansion. Countries like China, India, and Japan are leading the charge, with major companies such as TP-Link Technologies and ZTE Corporation making significant inroads. The competitive landscape is dynamic, with both local and international players vying for market share. As the region continues to innovate and expand its technological capabilities, the demand for reliable MRO services is expected to grow substantially.

Middle East and Africa : Emerging Market with Untapped Potential

The Middle East and Africa region, valued at 0.8, is witnessing a gradual increase in the Router and Switch Repair and MRO Services Market. The growth is primarily driven by the rising demand for connectivity and digital services across various sectors. Governments are investing in infrastructure development to support economic diversification and enhance digital capabilities. This regulatory push is creating opportunities for MRO service providers to cater to the growing needs of businesses and consumers alike. Leading countries in this region include South Africa, the UAE, and Nigeria, where the presence of key players is gradually increasing. The competitive landscape is characterized by a mix of local and international firms, with companies like D-Link Corporation expanding their footprint. As the region continues to develop its digital infrastructure, the demand for reliable repair services is expected to rise, presenting significant growth opportunities for MRO service providers.

Key Players and Competitive Insights

The Router and Switch Repair and MRO Services Market is characterized by a dynamic competitive landscape, driven by technological advancements and increasing demand for network reliability. Major players such as Cisco Systems (US), Hewlett Packard Enterprise (US), and Juniper Networks (US) are at the forefront, each adopting distinct strategies to enhance their market positioning. Cisco Systems (US) emphasizes innovation through continuous investment in R&D, focusing on next-generation networking solutions. In contrast, Hewlett Packard Enterprise (US) has pursued strategic partnerships to bolster its service offerings, while Juniper Networks (US) has concentrated on expanding its global footprint, particularly in emerging markets, thereby shaping a competitive environment that is both collaborative and competitive.Key business tactics within this market include localizing manufacturing and optimizing supply chains to enhance operational efficiency. The competitive structure appears moderately fragmented, with a mix of established players and emerging companies vying for market share. The collective influence of these key players fosters a landscape where innovation and service quality are paramount, driving the need for continuous improvement and adaptation.
In November Cisco Systems (US) announced a strategic partnership with a leading cloud service provider to enhance its router and switch repair services. This collaboration aims to integrate advanced analytics and AI-driven diagnostics into their service offerings, potentially revolutionizing the repair process and reducing downtime for clients. Such a move underscores Cisco's commitment to leveraging technology to improve service efficiency and customer satisfaction.Similarly, in October 2025, Hewlett Packard Enterprise (US) launched a new initiative focused on sustainability in its repair services. By implementing eco-friendly practices and promoting the refurbishment of network equipment, the company not only addresses environmental concerns but also appeals to a growing segment of environmentally conscious consumers. This initiative may enhance HPE's brand reputation and align with global sustainability trends.
In September Juniper Networks (US) expanded its service portfolio by introducing a subscription-based model for its repair services. This model allows customers to access a range of services at a predictable cost, potentially increasing customer loyalty and satisfaction. By shifting towards a subscription model, Juniper Networks may position itself favorably in a market that increasingly values flexibility and cost predictability.
As of December current competitive trends indicate a strong focus on digitalization, sustainability, and AI integration within the Router and Switch Repair and MRO Services Market. Strategic alliances are becoming increasingly vital, as companies seek to enhance their service capabilities and technological offerings. The competitive differentiation is likely to evolve from traditional price-based competition towards a landscape where innovation, technology integration, and supply chain reliability take precedence. This shift suggests that companies must continuously adapt and innovate to maintain their competitive edge in an ever-evolving market.

Key Companies in the Router and Switch Repair and MRO Services Market include

Future Outlook

Router and Switch Repair and MRO Services Market Future Outlook

The Router and Switch Repair and MRO Services Market is projected to grow at a 4.11% CAGR from 2025 to 2035, driven by technological advancements and increasing network demands.

New opportunities lie in:

  • Expansion of remote diagnostic services for rapid issue resolution. Development of predictive maintenance solutions using AI analytics. Partnerships with cloud service providers for integrated repair solutions.

By 2035, the market is expected to be robust, driven by innovation and strategic partnerships.

Market Segmentation

router-and-switch-repair-and-mro-services-market End Use Outlook

  • Small and Medium Enterprises
  • Large Enterprises
  • Telecommunication Service Providers
  • Government Agencies

router-and-switch-repair-and-mro-services-market Application Outlook

  • Network Infrastructure
  • Data Center Operations
  • Telecommunications
  • Enterprise Networking

router-and-switch-repair-and-mro-services-market Service Type Outlook

  • Repair Services
  • Maintenance Services
  • Upgrades and Modifications
  • Technical Support

Report Scope

MARKET SIZE 2024 5.2(USD Billion)
MARKET SIZE 2025 5.41(USD Billion)
MARKET SIZE 2035 8.1(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 4.11% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Billion
Key Companies Profiled Cisco Systems (US), Hewlett Packard Enterprise (US), Juniper Networks (US), Arista Networks (US), Extreme Networks (US), Netgear (US), TP-Link Technologies (CN), D-Link Corporation (TW), ZTE Corporation (CN)
Segments Covered Application, Service Type, End Use
Key Market Opportunities Integration of advanced diagnostics and predictive maintenance in Router and Switch Repair and MRO Services Market.
Key Market Dynamics Rising demand for efficient network solutions drives competition and innovation in Router and Switch Repair and Maintenance, Repair, and Operations Services.
Countries Covered North America, Europe, APAC, South America, MEA
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