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South Korea Mobile Workforce Management Market

ID: MRFR/ICT/59453-HCR
200 Pages
Aarti Dhapte
October 2025

South Korea Mobile Workforce Management Market Research Report By Deployment (Cloud, On-Premise), By End-User (BFSI, Communication, Logistics, Manufacturing, Procurement, Others), and By Tools (IOS, Android, MySQL, Windows)-Forecast to 2035

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South Korea Mobile Workforce Management Market Summary

As per MRFR analysis, the South Korea mobile workforce-management market size was estimated at 145.0 USD Million in 2024. The South Korea mobile workforce-management market is projected to grow from 162.12 USD Million in 2025 to 495.0 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 11.81% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The South Korea mobile workforce-management market is experiencing robust growth driven by technological advancements and evolving work dynamics.

  • The integration of AI and automation is transforming operational processes in the mobile workforce-management sector.
  • Employee engagement is becoming a focal point, as organizations seek to enhance productivity and satisfaction among their workforce.
  • Data security and compliance are increasingly prioritized, reflecting the growing concerns over data breaches and regulatory requirements.
  • Technological advancements in mobile solutions and the rising demand for flexible work arrangements are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 145.0 (USD Million)
2035 Market Size 495.0 (USD Million)
CAGR (2025 - 2035) 11.81%

Major Players

SAP (DE), Oracle (US), Microsoft (US), IBM (US), Salesforce (US), ServiceTitan (US), Verizon (US), AT&T (US), ClickSoftware (IL)

South Korea Mobile Workforce Management Market Trends

The mobile workforce-management market in South Korea is experiencing notable growth. This growth is driven by the increasing need for businesses to enhance operational efficiency and improve employee productivity. Companies are increasingly adopting mobile solutions to streamline communication, manage tasks, and monitor performance in real-time. This shift is largely influenced by the rapid advancement of technology and the growing reliance on mobile devices among the workforce. As organizations seek to adapt to changing work environments, the demand for innovative mobile workforce-management solutions continues to rise. Moreover, the South Korean government is actively promoting digital transformation initiatives, which further supports the expansion of the mobile workforce-management market. By investing in technology and infrastructure, businesses are better equipped to implement mobile solutions that cater to their specific needs. The emphasis on data security and compliance with regulations also plays a crucial role in shaping the market landscape. As organizations navigate these challenges, they are likely to seek out mobile workforce-management tools that not only enhance productivity but also ensure data integrity and security.

Integration of AI and Automation

The mobile workforce-management market is integrating artificial intelligence (AI) and automation technologies. These advancements enable businesses to optimize scheduling, resource allocation, and task management, thereby enhancing overall efficiency. AI-driven analytics provide insights that help organizations make informed decisions, while automation reduces manual tasks, allowing employees to focus on higher-value activities.

Emphasis on Employee Engagement

There is a growing emphasis on employee engagement within the mobile workforce-management market. Companies are recognizing the importance of fostering a positive work environment and enhancing employee satisfaction. Mobile solutions that facilitate communication, feedback, and recognition are becoming increasingly popular, as they contribute to higher morale and productivity among the workforce.

Focus on Data Security and Compliance

As the mobile workforce-management market evolves, there is a heightened focus on data security and compliance with regulations. Organizations are prioritizing the protection of sensitive information and ensuring that their mobile solutions adhere to industry standards. This trend reflects a broader awareness of cybersecurity risks and the need for robust measures to safeguard data in an increasingly digital landscape.

South Korea Mobile Workforce Management Market Drivers

Growing Emphasis on Data Analytics

The mobile workforce-management market in South Korea is being influenced by a growing emphasis on data analytics. Organizations are increasingly leveraging data-driven insights to make informed decisions regarding workforce allocation and performance management. The ability to analyze workforce data in real-time allows companies to identify trends, optimize resource utilization, and enhance overall productivity. As of 2025, it is estimated that around 40% of businesses are utilizing analytics tools within their mobile workforce-management systems. This trend not only aids in improving operational efficiency but also supports strategic planning and forecasting. As the importance of data analytics continues to rise, the mobile workforce-management market is likely to see increased investment in solutions that offer robust analytical capabilities.

Increased Focus on Operational Efficiency

The mobile workforce-management market is witnessing a heightened focus on operational efficiency among South Korean enterprises. Companies are increasingly recognizing that optimizing workforce management can lead to significant cost savings and improved service delivery. Recent data indicates that organizations utilizing mobile workforce-management solutions have reported up to a 20% reduction in operational costs. This efficiency is achieved through better resource allocation, real-time tracking, and enhanced communication capabilities. As businesses strive to remain competitive in a dynamic market, the demand for solutions that streamline operations is likely to grow. Consequently, the mobile workforce-management market is expected to expand as organizations seek to implement tools that enhance their operational frameworks and drive productivity.

Regulatory Compliance and Risk Management

The mobile workforce-management market is also being shaped by the need for regulatory compliance and effective risk management in South Korea. As businesses face increasing scrutiny regarding labor laws and data protection regulations, there is a pressing need for solutions that ensure compliance. Companies are investing in mobile workforce-management tools that provide features for tracking employee hours, managing payroll, and ensuring adherence to legal requirements. This focus on compliance is expected to drive market growth, as organizations seek to mitigate risks associated with non-compliance. Furthermore, the integration of compliance features within mobile solutions enhances transparency and accountability, which are critical in maintaining trust with stakeholders. As regulatory landscapes evolve, the demand for compliant mobile workforce-management solutions is likely to increase.

Rising Demand for Flexible Work Arrangements

In South Korea, the mobile workforce-management market is being propelled by a growing demand for flexible work arrangements. As organizations recognize the importance of work-life balance, they are increasingly adopting mobile solutions that allow employees to work remotely or on-the-go. This shift is reflected in a reported 25% increase in the use of mobile workforce-management tools among companies seeking to accommodate diverse working styles. The ability to manage tasks and communicate effectively from various locations is becoming essential for maintaining productivity. Furthermore, this trend aligns with the preferences of younger generations entering the workforce, who prioritize flexibility and autonomy. As a result, businesses are likely to continue investing in mobile workforce-management solutions to attract and retain talent, thereby fostering a more adaptable work environment.

Technological Advancements in Mobile Solutions

The mobile workforce-management market in South Korea is experiencing a surge due to rapid technological advancements. Innovations in mobile applications and cloud computing are enabling organizations to streamline operations and enhance productivity. As of 2025, it is estimated that the adoption of mobile solutions has increased by approximately 30%, allowing businesses to manage their workforce more efficiently. This trend is particularly evident in sectors such as logistics and field services, where real-time data access is crucial. The integration of advanced mobile technologies facilitates better communication and collaboration among teams, thereby improving overall operational efficiency. Consequently, organizations are increasingly investing in mobile workforce-management solutions to leverage these technological benefits, which is likely to drive market growth in the coming years.

Market Segment Insights

By Deployment: Cloud (Largest) vs. On-Premise (Fastest-Growing)

In the South Korea mobile workforce-management market, the distribution of market share between the deployment methods shows a pronounced preference for cloud solutions. Cloud-based platforms dominate the landscape, offering scalable solutions that cater to diverse business needs. In contrast, on-premise deployments, although smaller in market share, are gaining traction as organizations look for greater control and customization of their systems. Recent growth trends indicate a rising interest in on-premise solutions driven by businesses seeking to enhance data security and compliance. Additionally, the growing demand for hybrid deployment models reflects the need for flexibility in operations, allowing organizations to optimize their mobile workforce management practices while aligning with specific regulatory requirements and organizational policies.

Deployment: Cloud (Dominant) vs. On-Premise (Emerging)

Cloud solutions are characterized by their ability to provide seamless access to workforce management tools via the internet, facilitating real-time updates and collaboration across teams. This deployment method offers cost-efficiency and rapid scalability, making it the preferred choice for many enterprises. As businesses transform digitally, the cloud epitomizes modern workforce agility. On the other hand, on-premise solutions represent a more traditional approach, offering robust data control and customization. This emerging segment appeals to organizations with stringent data governance needs and the resources to manage their infrastructure. Though currently smaller in market share, the rise of on-premise deployments is expected to reshape the future landscape as firms increasingly prioritize tailored solutions.

By End-User: BFSI (Largest) vs. Logistics (Fastest-Growing)

In the South Korea mobile workforce-management market, the BFSI sector holds a significant share, driven by the increasing demand for streamlined operations and enhanced customer service. This sector encompasses banks, financial institutions, and insurance companies that leverage mobile solutions to optimize workforce management, improve operational efficiency, and provide real-time services to clients. Conversely, the Logistics sector is rapidly emerging as the fastest-growing segment, propelled by the e-commerce boom and the need for efficient supply chain management. Logistics companies are increasingly adopting mobile solutions to streamline operations, track shipments, and manage workforce coordination, significantly contributing to the growth of the overall market.

BFSI: BFSI (Dominant) vs. Logistics (Emerging)

The BFSI segment is characterized by its robust infrastructure and reliance on innovative technology to enhance operational capabilities. Companies within this sector are utilizing mobile workforce-management solutions to address challenges such as regulatory compliance, data security, and customer service efficiency. In contrast, the Logistics segment represents a burgeoning market opportunity with its focus on real-time tracking and fleet management. This segment prioritizes agile solutions that can adapt to fluctuating demands, making it essential for businesses to remain competitive in a dynamic environment. As the demand for mobile solutions grows, logistics providers are investing heavily in technology that offers them the flexibility needed to thrive.

By Tools: IOS (Largest) vs. Android (Fastest-Growing)

In the South Korea mobile workforce-management market, the market share distribution reveals a dominant position for IOS, which holds the largest share among the tools segment. Android follows closely, demonstrating strong performance as it captures a significant portion of the market, appealing to users seeking flexibility and customization options within workforce management solutions. Both platforms show substantial uptake as organizations look to enhance productivity and streamline mobile operations. Growth trends in this segment are heavily influenced by the increasing adoption of mobile technology within enterprises. The shift towards remote working environments has propelled the need for effective workforce management tools on mobile platforms. Additionally, the rising demand for integrated solutions that combine task management and communication functionalities contributes to the rapid growth of Android as organizations seek cost-effective and scalable options.

IOS (Dominant) vs. Android (Emerging)

IOS is recognized as the dominant player in the tools segment of the South Korea mobile workforce-management market, known for its reliability, comprehensive features, and robust security protocols, making it particularly appealing for enterprises handling sensitive information. Its seamless integration with existing Apple ecosystems further enhances user experience. Conversely, Android is emerging as a key player, attracting users with its versatility and adaptability to diverse organizational needs. The platform's ability to support a wide range of devices at various price points makes it an appealing option, especially for businesses looking to optimize costs while maintaining functionality. Both platforms continue to innovate and respond to the evolving demands of modern workforce management.

Get more detailed insights about South Korea Mobile Workforce Management Market

Key Players and Competitive Insights

The mobile workforce-management market in South Korea is characterized by a dynamic competitive landscape, driven by technological advancements and an increasing demand for operational efficiency. Key players such as SAP (DE), Oracle (US), and Microsoft (US) are strategically positioned to leverage their extensive portfolios and innovative capabilities. SAP (DE) focuses on integrating AI and machine learning into its solutions, enhancing real-time data analytics for better decision-making. Oracle (US) emphasizes cloud-based solutions, aiming to streamline workforce management processes through automation and improved user experience. Microsoft (US) is investing heavily in its Azure platform, facilitating seamless integration of workforce management tools with existing enterprise systems, thereby enhancing productivity and collaboration among teams.

The business tactics employed by these companies reflect a concerted effort to optimize operations and adapt to local market needs. The competitive structure of the mobile workforce-management market appears moderately fragmented, with several players vying for market share. However, the influence of major companies is substantial, as they set benchmarks for innovation and service delivery. Localizing solutions to meet specific regional demands, optimizing supply chains, and forming strategic partnerships are common tactics that enhance their competitive edge.

In October 2025, SAP (DE) announced a partnership with a leading South Korean telecommunications provider to enhance its mobile workforce-management solutions. This collaboration aims to integrate advanced connectivity features, allowing businesses to manage their workforce more effectively in real-time. The strategic importance of this partnership lies in its potential to expand SAP's market reach and improve service delivery, particularly in sectors that rely heavily on mobile operations.

In September 2025, Oracle (US) launched a new suite of AI-driven tools designed specifically for the South Korean market. This initiative focuses on automating routine tasks and providing predictive analytics to optimize workforce allocation. The introduction of these tools is significant as it positions Oracle as a frontrunner in leveraging AI to enhance operational efficiency, thereby attracting businesses looking to modernize their workforce management practices.

In August 2025, Microsoft (US) unveiled an upgraded version of its workforce management platform, incorporating enhanced data security features and user-friendly interfaces tailored for South Korean enterprises. This move is crucial as it addresses growing concerns over data privacy and security, which are paramount in the region. By prioritizing these aspects, Microsoft strengthens its competitive position and appeals to businesses that prioritize compliance and security in their operations.

As of November 2025, the competitive trends in the mobile workforce-management market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances among key players are shaping the landscape, fostering innovation and enhancing service offerings. The shift from price-based competition to a focus on technological advancement and supply chain reliability is evident. Companies that prioritize innovation and adaptability are likely to emerge as leaders in this evolving market.

Key Companies in the South Korea Mobile Workforce Management Market market include

Industry Developments

Samsung SDS was chosen as the first SAP-certified premium supplier for RISE with SAP Cloud ERP Private in Korea in July 2025, allowing for mobile service integration and workforce orchestration throughout the entire organization.

The network division of NTT Korea went live on SAP S/4HANA Cloud in April 2023, fully integrating SAP Fieldglass to handle contingent staffing and mobile workforce operations for its 250,000 employees.

In August 2024, IBM Japan/Korea launched a Makuhari DX Center (Chiba) to support scheduling and service management enabled by Maximo and Watson as part of a larger rollout of IBM mobile workforce solutions throughout South Korea and Japan.

SK Telecom showcased its "AI Infrastructure Superhighway" at MWC 2025 in February, which included resource planning modules, liquid cooling, and workforce automation capabilities driven by AI-based orchestration.

In the meanwhile, in December 2023, SAP and Samsung mobile services integration got underway, allowing Korean businesses to use the SAP BTP platform to install mobile workforce apps via SAP Fiori on Samsung smartphones.

Future Outlook

South Korea Mobile Workforce Management Market Future Outlook

The Mobile Workforce Management Market in South Korea is projected to grow at 11.81% CAGR from 2024 to 2035, driven by technological advancements and increasing demand for operational efficiency.

New opportunities lie in:

  • Integration of AI-driven analytics for real-time decision-making.
  • Development of mobile applications tailored for remote team collaboration.
  • Implementation of IoT solutions for enhanced asset tracking and management.

By 2035, the market is expected to achieve substantial growth, reflecting evolving workforce needs.

Market Segmentation

South Korea Mobile Workforce Management Market Tools Outlook

  • IOS
  • Android
  • MySQL
  • Windows

South Korea Mobile Workforce Management Market End-User Outlook

  • BFSI
  • Communication
  • Logistics
  • Manufacturing
  • Procurement
  • Others

South Korea Mobile Workforce Management Market Deployment Outlook

  • Cloud
  • On-Premise

Report Scope

MARKET SIZE 2024 145.0(USD Million)
MARKET SIZE 2025 162.12(USD Million)
MARKET SIZE 2035 495.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 11.81% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled SAP (DE), Oracle (US), Microsoft (US), IBM (US), Salesforce (US), ServiceTitan (US), Verizon (US), AT&T (US), ClickSoftware (IL)
Segments Covered Deployment, End-User, Tools
Key Market Opportunities Integration of artificial intelligence enhances efficiency in the mobile workforce-management market.
Key Market Dynamics Rising demand for mobile workforce-management solutions driven by technological advancements and evolving consumer expectations in South Korea.
Countries Covered South Korea

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FAQs

What is the expected market size of the South Korea Mobile Workforce Management Market in 2024?

In 2024, the South Korea Mobile Workforce Management Market is expected to be valued at 145.0 million USD.

What is the projected market size for the South Korea Mobile Workforce Management Market by 2035?

By 2035, the market is projected to reach a value of 292.0 million USD.

What is the expected compound annual growth rate (CAGR) for the South Korea Mobile Workforce Management Market from 2025 to 2035?

The expected CAGR for the market from 2025 to 2035 is 6.571 percent.

What are the key players in the South Korea Mobile Workforce Management Market?

Major players include Workday, KT Corp, Samsung SDS, SAP, Naver Corp, Cerner, Daum Kakao, and Verizon Connect, among others.

How is the South Korea Mobile Workforce Management Market segmented by deployment?

The market is segmented into two deployment types: Cloud and On-Premise, with cloud solutions being the leading option.

What is the expected market value for Cloud deployment in 2024?

The Cloud deployment segment is expected to be valued at 87.0 million USD in 2024.

What will be the market size for On-Premise deployment in 2035?

The On-Premise deployment is projected to reach 118.0 million USD by 2035.

What opportunities and trends are driving growth in the South Korea Mobile Workforce Management Market?

Key trends include increased adoption of cloud solutions and advancements in technology improving workforce efficiency.

How does the current global scenario impact the South Korea Mobile Workforce Management Market?

Current global scenarios influence market dynamics and can create both challenges and opportunities for growth.

What is the anticipated growth rate for the Cloud and On-Premise segments between 2025 and 2035?

Both segments are anticipated to experience growth, with cloud deployment leading the growth trajectory.

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