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UK Human Centered Ai Market

ID: MRFR/ICT/58774-HCR
200 Pages
Aarti Dhapte
October 2025

UK Human-Centered AI Market Research Report By Function (Assistance and Support, Safety and Security, Decision-Making & Support, Workflow Automation, Collaboration, Others), By Application (Medical Diagnostic, Chatbots and Virtual Assistants, Personalized Learning, Fraud Detection & Risk Assessment, Quality Control, Human Resources) and By End User (Healthcare, Automobile, Education, Retail & E-commerce, Transportation & Logistics, Manufacturing)- Forecast to 2035

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UK Human Centered Ai Market Summary

As per MRFR analysis, the UK human centered AI market size was estimated at 315.78 USD Million in 2024. The UK human centered-ai market is projected to grow from 380.96 USD Million in 2025 to 2487.1 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 20.64% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The UK human centered AI market is evolving towards ethical and user-centric solutions driven by technological advancements and consumer expectations.

  • The largest segment in the UK human centered-AI market is the healthcare sector, which is experiencing rapid adoption of AI technologies.
  • The fastest-growing segment is the financial services sector, where AI is enhancing customer experiences and operational efficiency.
  • Ethical AI development and user-centric design are becoming critical focal points as organizations strive to meet consumer expectations.
  • Regulatory frameworks and consumer demand for personalization are key drivers propelling the growth of the UK human centered-AI market.

Market Size & Forecast

2024 Market Size 315.78 (USD Million)
2035 Market Size 2487.1 (USD Million)
CAGR (2025 - 2035) 20.64%

Major Players

OpenAI (US), Google (US), Microsoft (US), IBM (US), Amazon (US), Salesforce (US), NVIDIA (US), Meta (US), Baidu (CN), Alibaba (CN)

UK Human Centered Ai Market Trends

The human centered-ai market is currently experiencing a transformative phase, characterized by a growing emphasis on ethical considerations and user-centric design. Stakeholders are increasingly recognizing the importance of integrating human values into artificial intelligence systems. This shift is likely driven by a combination of regulatory pressures and consumer demand for transparency and accountability in AI applications. As a result, organizations are investing in research and development to create solutions that prioritize user experience and societal impact. This trend appears to be reshaping the landscape of technology, as companies strive to align their offerings with the expectations of a more discerning public. Moreover, the human centered-ai market is witnessing a surge in collaboration between technology firms and academic institutions. This partnership aims to foster innovation and ensure that AI systems are developed with a comprehensive understanding of human behavior and needs. Such collaborations may lead to the creation of more intuitive and accessible AI tools, enhancing their usability across various sectors. The focus on interdisciplinary approaches suggests a promising future for the market, as it adapts to the evolving demands of users and society at large.

Ethical AI Development

There is a notable trend towards the development of ethical AI systems that prioritize user rights and societal well-being. Organizations are increasingly adopting frameworks that guide the responsible use of AI technologies, ensuring that they align with human values.

Interdisciplinary Collaboration

The human centered-ai market is seeing a rise in partnerships between technology companies and academic institutions. These collaborations aim to leverage diverse expertise, fostering innovation and enhancing the design of AI systems to better meet human needs.

User-Centric Design

A significant focus on user-centric design is emerging within the market. Companies are prioritizing the creation of AI tools that are intuitive and accessible, ensuring that they cater to the diverse needs of users across various demographics.

UK Human Centered Ai Market Drivers

Regulatory Frameworks

The establishment of robust regulatory frameworks is a pivotal driver for the human centered AI market. In the UK, the government is actively formulating policies to ensure ethical AI deployment, which is expected to enhance public trust. The UK government has allocated £100 million to support AI research and development, indicating a commitment to fostering innovation while safeguarding societal values. These regulations are likely to shape the operational landscape, compelling companies to align their AI solutions with ethical standards. As a result, businesses that prioritize compliance may gain a competitive edge, potentially leading to a market growth rate of 25% by 2027. This regulatory environment not only promotes responsible AI usage but also encourages investment in human centered-ai technologies, thereby driving market expansion.

Workforce Transformation

The transformation of the workforce due to AI integration is a significant driver for the human centered-ai market. In the UK, businesses are increasingly adopting AI tools to enhance productivity and efficiency, leading to a shift in job roles and skill requirements. A report suggests that 40% of UK jobs could be affected by AI automation, necessitating a focus on reskilling and upskilling the workforce. This transformation is prompting organizations to invest in human centered-ai solutions that facilitate collaboration between humans and machines. As companies adapt to this new landscape, the demand for human centered-ai technologies is expected to rise, potentially resulting in a market growth of 18% by 2026. The emphasis on workforce transformation underscores the importance of human-centered approaches in AI development.

Advancements in AI Technology

Technological advancements in AI are a fundamental driver of the human centered-ai market. The UK is witnessing rapid developments in machine learning, natural language processing, and computer vision, which are enhancing the capabilities of AI systems. These advancements enable more intuitive and effective human-AI interactions, thereby increasing the adoption of human centered-ai solutions across various sectors. For instance, the integration of AI in healthcare has shown promising results, with AI-driven diagnostics improving accuracy by 30%. As these technologies continue to evolve, they are likely to create new opportunities for innovation and application, potentially leading to a market growth of 15% annually. The continuous improvement in AI technology is essential for the sustained growth of the human centered-ai market.

Consumer Demand for Personalization

The increasing consumer demand for personalized experiences is significantly influencing the human centered-ai market. In the UK, consumers are increasingly expecting tailored services, which has prompted businesses to leverage AI technologies to meet these expectations. A recent survey indicated that 70% of UK consumers prefer brands that offer personalized recommendations. This trend is driving companies to invest in human centered-ai solutions that enhance customer engagement and satisfaction. As businesses strive to create more personalized interactions, the market is projected to grow at a compound annual growth rate (CAGR) of 20% over the next five years. This shift towards personalization not only enhances user experience but also fosters brand loyalty, making it a crucial driver in the human centered-ai market.

Increased Investment in AI Startups

The surge in investment in AI startups is a notable driver of the human centered-ai market. In the UK, venture capital funding for AI startups has reached £1.5 billion in 2025, reflecting a growing interest in innovative AI solutions. This influx of capital is enabling startups to develop cutting-edge human centered-ai technologies that address specific consumer needs. As investors seek opportunities in the AI sector, the competition among startups is likely to intensify, fostering innovation and accelerating market growth. The human centered-ai market could see an annual growth rate of 22% as these startups bring fresh ideas and solutions to the forefront. This trend highlights the dynamic nature of the market and the potential for disruptive innovations.

Market Segment Insights

By Function: Assistance and Support (Largest) vs. Workflow Automation (Fastest-Growing)

In the UK human centered AI market, the largest segment is Assistance and Support, which has captured a significant share of the market. This segment includes applications that enhance user experience through personalized support, making it highly sought after. Other notable segments such as Safety and Security, Decision-Making & Support, and Collaboration are also important, but they account for a smaller share in comparison to Assistance and Support. Workflow Automation is recognized as the fastest-growing segment, driven by the increasing need for efficiency and productivity in various industries. The rise of remote work and the demand for streamlined operations are contributing factors to its growth. As organizations seek to integrate AI solutions for automating routine tasks, this segment is expected to see robust advancements and adoption, further solidifying its position in the market.

Assistance and Support: Dominant vs. Workflow Automation: Emerging

Assistance and Support is characterized by its ability to provide real-time aid and tailored solutions to users, making it indispensable for customer service and support sectors. This segment leverages AI to understand user needs and deliver responsive interactions. Conversely, Workflow Automation emphasizes the elimination of manual, repetitive tasks, thereby enhancing operational efficiency. As businesses increasingly focus on maximizing their resources, the demand for Workflow Automation is gaining momentum. Both segments are integral to advancing AI capabilities, with Assistance and Support leading in market share and Workflow Automation emerging with rapid growth potential.

By Application: Chatbots and Virtual Assistants (Largest) vs. Medical Diagnostic (Fastest-Growing)

The application segment of the UK human centered AI market reveals a diverse distribution of market share among its various categories. Leading this segment is Chatbots and Virtual Assistants, which dominate due to their widespread use across customer service and engagement sectors. Medical Diagnostic follows closely, showcasing a significant presence as AI tools increasingly support healthcare professionals in diagnostic procedures, ensuring efficiency and accuracy. Growth trends indicate that while Chatbots and Virtual Assistants remain the most utilized application, Medical Diagnostic is expected to experience the fastest growth trajectory. Factors driving this expansion include technological advancements in AI-driven diagnostics, increasing investments in healthcare AI solutions, and rising demand for personalized and efficient medical services, making it a focal point for future developments in the market.

Chatbots and Virtual Assistants (Dominant) vs. Medical Diagnostic (Emerging)

Chatbots and Virtual Assistants serve as the dominant force in the application segment, with their capabilities extending across various industries, enhancing customer interactions, and providing 24/7 support. Their integration into websites and mobile apps has revolutionized customer service, reducing operational costs and improving user satisfaction. On the other hand, Medical Diagnostic AI is an emerging field, rapidly gaining traction due to its potential to reshape healthcare. With capabilities such as image analysis and predictive analytics, it assists in early disease detection and personalized treatment plans, which are vital as healthcare systems strive to enhance patient outcomes and operational efficiency.

By End User: Healthcare (Largest) vs. Retail & E-commerce (Fastest-Growing)

In the UK human centered AI market, the distribution of market share among end user segments reveals that Healthcare is the largest, accounting for a significant portion of the market due to its increasing reliance on AI for patient care optimization and diagnostic accuracy. Following closely are sectors like Retail & E-commerce, which, while not as large, are rapidly expanding their use of AI technologies to enhance customer experiences and streamline operations, highlighting a transformative trend across industries. As AI technology continues to evolve, various sectors are experiencing unique growth trends driven by demand for improved operational efficiency and personalized experiences. Healthcare remains a dominant force, primarily due to ongoing investments in AI-driven diagnostics and patient management tools, while Retail & E-commerce is emergent, propelled by innovations aimed at enhancing supply chain management and customer recommendation systems, marking a notable shift towards automation and intelligent decision-making.

Healthcare (Dominant) vs. Retail & E-commerce (Emerging)

Healthcare serves as the dominant end user in the UK human centered-ai market, characterized by its extensive integration of AI technologies that facilitate advanced patient care and operational efficiencies. The sector is focused on leveraging AI for predictive analytics, personalized medicine, and enhanced clinical processes. Conversely, Retail & E-commerce is identified as an emerging segment, evolving rapidly as businesses adopt AI to gain insights into consumer behavior and optimize inventory management. This sector's growth is fueled by the demand for seamless shopping experiences and the adoption of AI-powered marketing strategies, positioning it well for future advancements and market penetration.

Get more detailed insights about UK Human Centered Ai Market

Key Players and Competitive Insights

The human centered-ai market is currently characterized by a dynamic competitive landscape, driven by rapid technological advancements and increasing demand for AI solutions that prioritize user experience. Major players such as OpenAI (US), Google (US), and Microsoft (US) are at the forefront, each adopting distinct strategies to enhance their market positioning. OpenAI (US) focuses on innovation through continuous development of its AI models, emphasizing ethical considerations in AI deployment. Google (US) leverages its extensive data resources to refine its AI capabilities, while Microsoft (US) integrates AI into its existing software ecosystem, enhancing user engagement and productivity. Collectively, these strategies contribute to a competitive environment that is increasingly centered on user-centric solutions and ethical AI practices.

Key business tactics within this market include localizing AI solutions to meet regional needs and optimizing supply chains to ensure efficient delivery of AI technologies. The competitive structure appears moderately fragmented, with a mix of established tech giants and emerging startups. This fragmentation allows for diverse approaches to human centered-ai, fostering innovation while also presenting challenges in terms of market share and customer loyalty.

In October 2025, OpenAI (US) announced a partnership with a leading UK university to develop AI tools aimed at enhancing educational outcomes. This collaboration is strategically significant as it not only positions OpenAI (US) as a thought leader in the educational sector but also aligns with its mission to promote responsible AI use. Such initiatives may enhance brand reputation and foster long-term relationships with educational institutions.

In September 2025, Google (US) launched a new AI-driven platform designed to improve accessibility for users with disabilities. This move underscores Google's commitment to inclusivity and reflects a growing trend in the industry towards creating AI solutions that cater to diverse user needs. By prioritizing accessibility, Google (US) not only expands its market reach but also sets a benchmark for competitors in the human centered-ai space.

In August 2025, Microsoft (US) unveiled a suite of AI tools aimed at small and medium-sized enterprises (SMEs) in the UK, focusing on enhancing operational efficiency. This strategic initiative is crucial as it addresses the unique challenges faced by SMEs, potentially capturing a significant market segment that has been historically underserved. By tailoring solutions to this demographic, Microsoft (US) strengthens its competitive edge and fosters loyalty among smaller businesses.

As of November 2025, the human centered-ai market is witnessing trends that emphasize digitalization, sustainability, and the integration of AI into everyday applications. Strategic alliances are increasingly shaping the competitive landscape, as companies recognize the value of collaboration in driving innovation. Looking ahead, competitive differentiation is likely to evolve from traditional price-based strategies to a focus on technological innovation, user experience, and supply chain reliability. This shift may redefine how companies engage with customers, ultimately fostering a more sustainable and user-centric market environment.

Key Companies in the UK Human Centered Ai Market market include

Industry Developments

Recent developments in the UK Human-Centered AI Market indicate a growing interest in ethical AI practices, underscoring the government's commitment to developing safe and beneficial AI systems. Companies like DeepMind and Babylon Health are actively engaged in HealthTech innovations, focusing on improving patient outcomes through AI technologies. In September 2023, Accenture announced a partnership with various UK healthcare organizations to further enhance AI adoption in the sector, leveraging their expertise for better decision-making. Additionally, Palantir Technologies has been enhancing its data integration capabilities for public sector entities, aiming to create more human-centric solutions. 

In August 2023, Microsoft completed its acquisition of a UK-based AI startup to bolster its capabilities in natural language processing, further emphasizing the trend of tech giants investing in local talent. Revenue growth in the market has been robust, with many companies forecasting significant increases in their valuations owing to the escalating demand for AI solutions. The UK government continues to update its regulatory framework to support AI innovation while ensuring that ethical considerations and user privacy are prioritized, reflecting the market's evolving landscape.

UK Human-Centered AI Market Segmentation Insights

Human-Centered AI Market Function Outlook

  • Assistance and Support
  • Safety and Security
  • Decision-Making & Support
  • Workflow Automation
  • Collaboration
  • Others

Human-Centered AI Market Application Outlook

  • Medical Diagnostic
  • Chatbots and Virtual Assistants
  • Personalized Learning
  • Fraud Detection & Risk Assessment
  • Quality Control
  • Human Resources

Human-Centered AI Market End User Outlook

  • Healthcare
  • Automobile
  • Education
  • Retail & E-commerce
  • Transportation & Logistics
  • Manufacturing

Future Outlook

UK Human Centered Ai Market Future Outlook

The human centered-ai market is projected to grow at 20.64% CAGR from 2024 to 2035, driven by advancements in AI technology, increased demand for personalized solutions, and enhanced user experience.

New opportunities lie in:

  • Development of AI-driven customer engagement platforms
  • Integration of AI in healthcare diagnostics and treatment
  • Creation of personalized AI learning systems for education

By 2035, the market is expected to achieve substantial growth, positioning itself as a leader in innovative AI solutions.

Market Segmentation

UK Human Centered Ai Market End User Outlook

  • Healthcare
  • Automobile
  • Education
  • Retail & E-commerce
  • Transportation & Logistics
  • Manufacturing
  • Others

UK Human Centered Ai Market Function Outlook

  • Assistance and Support
  • Safety and Security
  • Decision-Making & Support
  • Workflow Automation
  • Collaboration
  • Others

UK Human Centered Ai Market Application Outlook

  • Medical Diagnostic
  • Chatbots and Virtual Assistants
  • Personalized Learning
  • Fraud Detection & Risk Assessment
  • Quality Control
  • Human Resources
  • Others

Report Scope

MARKET SIZE 2024 315.78(USD Million)
MARKET SIZE 2025 380.96(USD Million)
MARKET SIZE 2035 2487.1(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 20.64% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled OpenAI (US), Google (US), Microsoft (US), IBM (US), Amazon (US), Salesforce (US), NVIDIA (US), Meta (US), Baidu (CN), Alibaba (CN)
Segments Covered Function, Application, End User
Key Market Opportunities Integration of ethical frameworks in human centered-ai development enhances consumer trust and market adoption.
Key Market Dynamics Growing emphasis on ethical AI practices drives innovation and regulatory scrutiny in the human centered-ai market.
Countries Covered UK

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FAQs

What is the expected market size of the UK Human Centered AI Market in 2024?

The UK Human Centered AI Market is expected to be valued at 447.08 million USD in 2024.

What will be the market size of the UK Human Centered AI Market in 2035?

By 2035, the market is projected to reach a value of 3180.0 million USD.

What is the expected CAGR for the UK Human Centered AI Market from 2025 to 2035?

The market is anticipated to grow at a CAGR of 19.525% from 2025 to 2035.

Which sub-segment is expected to have the highest market value in 2035?

The Decision-Making & Support sub-segment is expected to be valued at 850.0 million USD in 2035.

Who are the key players in the UK Human Centered AI Market?

Key players include Palantir Technologies, OpenAI, DeepMind, Accenture, C3 AI, among others.

What is the market value for the Assistance and Support function in 2024?

The Assistance and Support function is expected to be valued at 70.0 million USD in 2024.

What growth can we expect for the Safety and Security function by 2035?

The Safety and Security function is projected to grow to 600.0 million USD by 2035.

What is the anticipated growth rate for Workflow Automation from 2025 to 2035?

Workflow Automation is expected to grow significantly, reaching 700.0 million USD in 2035 from 100.0 million USD in 2024.

What are the growth opportunities in the UK Human Centered AI Market?

The market presents opportunities in enhancing safety, decision-making capabilities, and automation within various industries.

How has the current global scenario impacted the UK Human Centered AI Market?

Global technological advancements and demand for intelligent solutions continue to foster growth in the market.

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