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US Crowd Analytics Market Research Report: By Application (Retail, Transportation, Event Management, Public Safety, Smart Cities), By Component (Software, Hardware, Services), By Deployment Model (On-Premises, Cloud) and By End Use (Commercial, Government, Education, Healthcare) - Forecast to 2035


ID: MRFR/ICT/13991-HCR | 100 Pages | Author: Garvit Vyas| December 2023

US Crowd Analytics Market Overview


As per MRFR analysis, the US Crowd Analytics Market Size was estimated at 601.88 (USD Million) in 2023. The US Crowd Analytics Market Industry is expected to grow from 672(USD Million) in 2024 to 2,250 (USD Million) by 2035. The US Crowd Analytics Market CAGR (growth rate) is expected to be around 11.612% during the forecast period (2025 - 2035).


Key US Crowd Analytics Market Trends Highlighted


The US Crowd Analytics Market is experiencing significant growth, driven mainly by the increasing need for improved decision-making in various sectors such as retail, transportation, and event management. Businesses are keen to leverage data from crowd analytics to enhance operational efficiency and customer experience. The rise of smart city initiatives and urban planning has further acted as a catalyst, as municipalities aim to understand foot traffic patterns and optimize resources. There are ample opportunities to be explored in this market. 


For example, the growing adoption of mobile technology and IoT devices opens avenues for real-time data collection and analysis.This trend allows businesses to gather actionable insights that can lead to informed strategies. Furthermore, the shift towards hybrid events, combining physical and virtual experiences, creates a need for crowd analytics tools to enhance engagement and safety in gatherings. Recent trends indicate a heightened focus on privacy and data security within crowd analytics. With greater awareness and regulation, companies are adapting their practices to comply with evolving policies surrounding data protection. This shift is not only crucial for compliance but also helps build trust with consumers. Machine learning and AI are becoming increasingly integral to processing and interpreting crowd data, reflecting a broader trend of automation and smart technologies in the US market.Overall, the confluence of these drivers and trends shows a robust and dynamic market landscape for crowd analytics in the United States.


US Crowd Analytics Market size

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


US Crowd Analytics Market Drivers


Increasing Demand for Real-time Data Insights


The US Crowd Analytics Market Industry is experiencing a significant surge in demand for real-time data insights, driven primarily by the growing importance of data analytics in decision making across various sectors. Organizations such as the United States Bureau of Labor Statistics have reported that the number of jobs in data analysis is projected to grow by 31% from 2019 to 2029, much faster than the average for all occupations. This shift highlights the importance that businesses place on capturing and analyzing crowd data instantly, utilizing platforms and technologies that enable immediate insights to enhance operational efficiency, consumer engagement, and resource allocation.Major companies involved in analytics like IBM and SAS are heavily investing in Research and Development efforts in this area, further accelerating the adoption of crowd analytics solutions. As organizations increasingly recognize the strategic value of leveraging real-time data, the US Crowd Analytics Market is poised for substantial growth, catering to an ever-expanding footprint in various industries including retail, transportation, and public safety.


Growing Adoption of Advanced Technologies


The rise in adoption of advanced technologies such as artificial intelligence and machine learning is driving significant growth in the US Crowd Analytics Market Industry. According to the National Institute of Standards and Technology, federal research initiatives are investing heavily in AI technologies, with expected funding increases supporting the integration of AI into crowd analytics solutions. Companies such as Microsoft and Google are actively developing AI-powered tools that enhance analytical capabilities, allowing for the processing of large volumes of crowd data with improved accuracy and efficiency.The proliferation of smart devices and IoT technologies also contributes to the growth of crowd analytics by generating vast amounts of real-time data that organizations can analyze to make better-informed decisions.


Rising Security and Safety Concerns


Growing security and safety concerns in the US are propelling the demand for crowd analytics solutions. With increasing incidents of crowd-related threats, such as mass gatherings and public events, demand for advanced crowd management systems has surged. The Department of Homeland Security has introduced various initiatives aimed at enhancing public safety, which underscore the importance of effective crowd management. In response, firms such as Gimbal Inc.and LiveSafe Inc. are developing innovative crowd analytics technologies designed to improve safety protocols and emergency response capabilities during large-scale events. The focus on using analytics to assess crowd dynamics and behaviors can help law enforcement and security agencies manage risks, ultimately boosting the market for crowd analytics solutions.


US Crowd Analytics Market Segment Insights


Crowd Analytics Market Application Insights


The Application segment of the US Crowd Analytics Market encompasses various sectors that leverage data to enhance decision-making and operational efficiency. This market segment is characterized by its ability to provide actionable insights rooted in real-time data analysis, which is pivotal for understanding crowd behavior and dynamics. In the realm of Retail, businesses are increasingly utilizing crowd analytics to optimize store layouts, enhance customer experiences, and drive sales by analyzing foot traffic patterns. Transportation sectors capitalize on crowd data to improve service efficiency and safety measures, tailoring routes and schedules based on real-time passenger flow.Event Management benefits significantly from crowd analytics by employing these insights to ensure safety and maximize attendee engagement, enabling better planning of large gatherings and festivals. Public Safety is fundamentally transformed through the application of crowd analytics, where law enforcement and emergency services utilize data to predict crowd-related incidents and respond efficiently to emergencies. 


Lastly, the development of Smart Cities heavily relies on crowd analytics for urban planning and infrastructure development, aiding city planners in resource allocation and enhancing the quality of urban life through intelligent design.Each of these applications showcases the importance of crowd analytics in driving innovation, improving responsiveness, and ultimately contributing to the efficiency and safety within urban environments. Overall, the US Crowd Analytics Market in the Application segment is rapidly evolving, supported by advancements in data collection technologies and an increasing emphasis on data-driven strategies across diverse sectors. The insights provided by crowd analytics are proving essential not only for operational improvements but also for shaping the future of how businesses and cities interact with their populations.The growth of this segment signifies the broader trend towards integrating digital technologies in addressing real-world challenges, indicating substantial opportunities for stakeholders investing in this emerging field.


US Crowd Analytics Market segment

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Crowd Analytics Market Component Insights


The US Crowd Analytics Market is significantly shaped by its Component segment, which includes Software, Hardware, and Services. This segment serves as the backbone of the market, facilitating effective data collection and analysis of crowd behavior. Software solutions, with their advanced analytics and visualization tools, are crucial for interpreting vast amounts of data generated during events or in public spaces. Hardware components, like cameras and sensors, play an essential role in data sourcing, capturing real-time information that feeds into analytics platforms.Services, encompassing support and consulting, ensure that organizations can effectively utilize crowd analytics technologies to optimize operations and enhance safety measures. The growing emphasis on public safety and smart city initiatives in the US has led to a rising demand for innovative crowd analytics solutions. Furthermore, as urbanization increases, understanding crowd dynamics has become vital for enhancing city planning and management. Overall, the Components segment is pivotal in driving the US Crowd Analytics Market, supporting the increasing need for data-driven decision making in various industries.


Crowd Analytics Market Deployment Model Insights


The US Crowd Analytics Market, particularly in the context of the Deployment Model, showcases distinct dynamics between On-Premises and Cloud-based solutions. Increasingly, organizations are gravitating towards Cloud deployment due to its flexibility, scalability, and cost-effectiveness, enabling real-time data processing and analytics. This trend is reflected in the growing demand for Cloud solutions that facilitate better collaboration and agile responses to consumer behavior. Conversely, On-Premises deployment remains significant, particularly among enterprises prioritizing data security and compliance, as it allows for greater control over sensitive information.The importance of these deployment methods is underscored by the increasing convergence of advanced technologies such as artificial intelligence and machine learning, which are enhancing data analysis capabilities. Furthermore, as businesses in the US aim to harness large volumes of data from diverse sources, the balance between these deployment models plays a crucial role in determining effective Crowd Analytics Market optimization strategies, highlighting the need for tailored solutions that address varying organizational requirements and preferences.


Crowd Analytics Market End Use Insights


The US Crowd Analytics Market has seen notable growth across various End Use segments, reflecting the increasing demand for data-driven decision-making across multiple sectors. The Commercial sector plays a crucial role, leveraging crowd analytics to enhance customer experiences, optimize operations, and improve marketing strategies. In the Government sector, the adoption of crowd analytics aids in urban planning, resource allocation, and public safety initiatives, helping to manage large crowds during events. Additionally, the Education sector utilizes these analytics to monitor student attendance and engagement, allowing institutions to tailor their approaches for better educational outcomes.The Healthcare sector benefits from crowd analytics by improving patient flow management, resource allocation, and enhancing overall healthcare delivery. Each of these segments demonstrates the significant value of crowd analytics, emphasizing the technology's critical role in driving efficiency and informed decision-making among various stakeholders in the US market. The ongoing technological advancements and growing awareness of the benefits of data insights continue to shape the US Crowd Analytics Market's dynamics, underscoring its potential for future growth across these prominent sectors.


US Crowd Analytics Market Key Players and Competitive Insights


The US Crowd Analytics Market has witnessed significant growth driven by increasing demand for data-driven decision-making and enhanced customer experience. As businesses seek to harness the power of crowd-sourced data to analyze consumer behavior and preferences, the landscape has become increasingly competitive. Various players are leveraging advanced technologies such as machine learning and artificial intelligence to provide innovative solutions. This competitive environment is marked by continuous advancements in analytics tools, the rise of big data, and the integration of IoT devices, enabling companies to capitalize on real-time insights. Organizations are designated to improve operational efficiency, enhance customer engagement, and increase revenue streams by adopting crowd analytics. Industry players are also focusing on strategic partnerships and collaborations to strengthen their market presence and expand their service offerings.SAP has established a formidable presence in the US Crowd Analytics Market through its extensive suite of analytics solutions that cater to diverse industries. 


The company is recognized for its strong blend of enterprise resource planning and analytics capabilities, making it a preferred choice among organizations looking to enhance their operational insights. SAP's top-notch data integration capabilities and comprehensive data governance frameworks have been pivotal in securing its competitive edge. The company’s strength lies in its ability to provide seamless access to large datasets, enabling businesses to derive actionable insights in real-time. Furthermore, SAP's commitment to continuous innovation ensures that it stays at the forefront of technological advancements, thereby reinforcing its market leadership in the crowd analytics segment.CrowdANALYTIX is another significant player in the US Crowd Analytics Market, distinguished by its unique approach to enhancing crowd intelligence through collective insights. The company offers a range of services that includes crowd-based analysis, predictive modeling, and data visualization tools. 


Its strong focus on cultivating a community of expert contributors gives it an advantage in generating varied perspectives for analytics. CrowdANALYTIX’s key products allow businesses to tap into the power of the crowd for more intuitive and effective decision-making. The firm has also engaged in strategic mergers and acquisitions to bolster its technological capabilities and expand its service offerings within the US market. The combination of innovative crowd-based analytics with operational strategies makes CrowdANALYTIX a strong competitor, as it continues to evolve and adapt to the changing demands of the analytics landscape.


Key Companies in the US Crowd Analytics Market Include



  • SAP

  • CrowdANALYTIX

  • Palantir Technologies

  • Clarifai

  • SAS Institute

  • Oracle

  • Qlik

  • IBM

  • Microsoft

  • Tableau

  • Zebra Technologies

  • TIBCO Software

  • Sisense

  • Alteryx

  • Hewlett Packard Enterprise


US Crowd Analytics Market Industry Developments


Recent developments in the US Crowd Analytics Market indicate a growing interest in leveraging data analytics for improved decision-making across various sectors. Companies such as SAP, Oracle, and IBM are enhancing their analytical solutions to cater to the heightened demand for real-time data processing and insights. In September 2023, SAP announced the enhancement of its cloud platform to include advanced analytics features that support businesses in navigating crowd behaviors effectively. Additionally, Palantir Technologies has secured partnerships with governmental agencies to utilize its analytics applications in public safety and urban planning, highlighting the increasing reliance on analytics for social welfare. The market has also seen significant mergers and acquisitions, such as IBM acquiring a startup specializing in AI-driven analytics in August 2023, strengthening its position in the analytics space. Furthermore, the valuation of companies in the Crowd Analytics sector has risen, demonstrating robust growth projections influenced by advancements in AI and machine learning technologies. Major players like Microsoft and Tableau continue to invest in upgrading their services, addressing the urgent needs of businesses navigating complex crowd dynamics in real-time.


US Crowd Analytics Market Segmentation Insights


Crowd Analytics Market Application Outlook



  • Retail

  • Transportation

  • Event Management

  • Public Safety

  • Smart Cities


Crowd Analytics Market Component Outlook



  • Software

  • Hardware

  • Services


Crowd Analytics Market Deployment Model Outlook



  • On-Premises

  • Cloud


Crowd Analytics Market End Use Outlook



  • Commercial

  • Government

  • Education

  • Healthcare

Report Attribute/Metric Source: Details
MARKET SIZE 2018 601.88(USD Million)
MARKET SIZE 2024 672.0(USD Million)
MARKET SIZE 2035 2250.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 11.612% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Million
KEY COMPANIES PROFILED SAP, CrowdANALYTIX, Palantir Technologies, Clarifai, SAS Institute, Oracle, Qlik, IBM, Microsoft, Tableau, Zebra Technologies, TIBCO Software, Sisense, Alteryx, Hewlett Packard Enterprise
SEGMENTS COVERED Application, Component, Deployment Model, End Use
KEY MARKET OPPORTUNITIES Real-time data insights, Retail customer behavior analysis, Event management optimization, Smart city applications, Enhanced security monitoring
KEY MARKET DYNAMICS growing demand for data-driven insights, advancements in AI and machine learning, increasing focus on public safety, integration with IoT technologies, rise in smart city initiatives
COUNTRIES COVERED US


Frequently Asked Questions (FAQ) :

The US Crowd Analytics Market is expected to be valued at 672.0 million USD in 2024.

By 2035, the US Crowd Analytics Market is projected to reach a value of 2250.0 million USD.

The expected CAGR for the US Crowd Analytics Market between 2025 and 2035 is 11.612%.

The Retail application segment is anticipated to have the highest value, reaching 700.0 million USD in 2035.

The Transportation segment is projected to be valued at 150.0 million USD in 2024.

Major players in the market include SAP, CrowdANALYTIX, Palantir Technologies, Clarifai, and SAS Institute among others.

The Public Safety application segment is estimated to be valued at 350.0 million USD in 2035.

The Smart Cities segment is anticipated to grow to 255.0 million USD by 2035.

One of the key challenges is adapting to evolving technology and data privacy regulations.

The market is expected to see substantial growth driven by increasing demand for data-driven insights across various applications.

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