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    US Patient Engagement Solutions Market

    ID: MRFR/HC/17947-HCR
    128 Pages
    Rahul Gotadki
    October 2025

    United States Patient Engagement Solutions Market Research Report Information By Component (Hardware (In-room televisions, Integrated bedside terminals/Assisted devices, Tablets), Software (Standalone Software, Integrated Software), and Services), By Delivery Mode (On-Premise Mode and Cloud-Based Mode), By Application (Health management, Home health management, Social & behavioral management, and Financial health management), By Therapeutic Area (Chronic diseases (Cardiovascular diseases (CVD), Diabetes, Obesity, Other chronic diseases),...

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    US Patient Engagement Solutions Market Infographic
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    US Patient Engagement Solutions Market Summary

    As per MRFR analysis, the U.S. Patient Engagement Solutions Market was estimated at 9.728 USD Billion in 2024. The market is projected to grow from 11.3 USD Billion in 2025 to 50.74 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 16.2 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The U.S. Patient Engagement Solutions Market is experiencing a transformative shift towards technology integration and personalized care.

    • The integration of technology in patient engagement is reshaping healthcare delivery in North America, the largest market.
    • Personalized healthcare approaches are gaining traction, particularly in the Asia-Pacific region, which is the fastest-growing market.
    • Data security and privacy concerns are increasingly influencing patient engagement strategies across various healthcare sectors.
    • Rising demand for patient-centric care and technological advancements in healthcare are driving growth, especially in software and cloud-based solutions.

    Market Size & Forecast

    2024 Market Size 9.728 (USD Billion)
    2035 Market Size 50.74 (USD Billion)
    CAGR (2025 - 2035) 16.2%

    Major Players

    Epic Systems Corporation (US), Cerner Corporation (US), Allscripts Healthcare Solutions (US), Athenahealth, Inc. (US), McKesson Corporation (US), NextGen Healthcare, Inc. (US), Health Catalyst, Inc. (US), PatientPop, Inc. (US), Luma Health, Inc. (US)

    US Patient Engagement Solutions Market Trends

    The U.S. Patient Engagement Solutions Market is currently experiencing a transformative phase, characterized by a growing emphasis on enhancing patient involvement in their own healthcare journeys. This shift is largely driven by the increasing recognition of the importance of patient-centered care, which prioritizes the preferences and needs of individuals. As healthcare providers strive to improve outcomes, they are increasingly adopting innovative technologies that facilitate communication and engagement. These solutions encompass a range of tools, including mobile applications, patient portals, and telehealth services, all designed to empower patients and foster a collaborative relationship between them and their healthcare providers. Moreover, the market appears to be influenced by the rising demand for personalized healthcare experiences. Patients are seeking more tailored approaches to their treatment, which necessitates the integration of data analytics and artificial intelligence into engagement solutions. This trend suggests that organizations must not only focus on the technology itself but also on how it can be utilized to create meaningful interactions. As the landscape evolves, stakeholders in the U.S. Patient Engagement Solutions Market are likely to explore new strategies that enhance user experience and promote adherence to treatment plans, ultimately leading to improved health outcomes and patient satisfaction.

    Integration of Technology in Patient Engagement

    The U.S. Patient Engagement Solutions Market is witnessing a notable trend towards the integration of advanced technologies. This includes the use of mobile applications, wearable devices, and telehealth platforms that facilitate real-time communication between patients and healthcare providers. Such innovations are designed to enhance accessibility and streamline the patient experience, thereby fostering greater engagement.

    Focus on Personalized Healthcare

    There is a growing emphasis on personalized healthcare within the U.S. Patient Engagement Solutions Market. Patients increasingly expect tailored experiences that cater to their unique health needs. This trend indicates a shift towards solutions that leverage data analytics and artificial intelligence to provide customized recommendations and support, enhancing overall patient satisfaction.

    Emphasis on Data Security and Privacy

    As patient engagement solutions become more prevalent, concerns regarding data security and privacy are also rising. Stakeholders in the U.S. Patient Engagement Solutions Market are prioritizing the implementation of robust security measures to protect sensitive patient information. This focus on safeguarding data is crucial for maintaining trust and ensuring compliance with regulatory standards.

    US Patient Engagement Solutions Market Drivers

    Increased Awareness of Health Literacy

    Health literacy is becoming a critical factor in the U.S. Patient Engagement Solutions Market. As patients become more informed about their health and treatment options, there is a growing need for solutions that enhance understanding and facilitate informed decision-making. Studies suggest that nearly 90 million adults in the U.S. have limited health literacy, which can hinder effective engagement in their healthcare. Patient engagement solutions that provide clear, accessible information and resources are essential in addressing this challenge. By improving health literacy, these solutions can empower patients to take an active role in their care, ultimately leading to better health outcomes and increased market demand.

    Rising Demand for Patient-Centric Care

    The U.S. Patient Engagement Solutions Market is experiencing a notable shift towards patient-centric care models. This trend is driven by an increasing recognition of the importance of patient involvement in their own healthcare decisions. As healthcare providers strive to enhance patient satisfaction and outcomes, they are adopting solutions that facilitate better communication and engagement. According to recent data, approximately 70% of patients express a desire for more involvement in their treatment plans. This growing demand for personalized care is likely to propel the adoption of patient engagement solutions, as healthcare organizations seek to meet these expectations and improve overall care delivery.

    Technological Advancements in Healthcare

    Technological innovations are significantly influencing the U.S. Patient Engagement Solutions Market. The integration of advanced technologies such as mobile applications, telehealth platforms, and wearable devices is transforming how patients interact with healthcare providers. These technologies enable real-time communication, remote monitoring, and access to health information, thereby enhancing patient engagement. Recent statistics indicate that the telehealth market is projected to reach USD 459.8 billion by 2030, reflecting the growing reliance on technology in healthcare. As these advancements continue to evolve, they are expected to drive further investment in patient engagement solutions, fostering a more connected healthcare ecosystem.

    Regulatory Support for Patient Engagement

    The U.S. Patient Engagement Solutions Market is benefiting from increasing regulatory support aimed at enhancing patient engagement. Government initiatives and policies are being implemented to encourage healthcare providers to adopt patient engagement strategies. For instance, the Centers for Medicare & Medicaid Services (CMS) has introduced programs that incentivize providers to improve patient engagement through the use of technology. This regulatory backing not only promotes the adoption of patient engagement solutions but also ensures that healthcare organizations prioritize patient involvement in their care processes. As regulations continue to evolve, they are likely to create a more favorable environment for the growth of patient engagement solutions.

    Growing Focus on Chronic Disease Management

    Chronic diseases are a major concern in the U.S., driving the need for effective patient engagement solutions. The U.S. Patient Engagement Solutions Market is increasingly focusing on tools that assist in the management of chronic conditions such as diabetes, hypertension, and heart disease. With approximately 60% of adults in the U.S. living with at least one chronic condition, the demand for solutions that promote self-management and adherence to treatment plans is substantial. Patient engagement solutions that provide education, reminders, and support are essential in helping patients manage their health effectively. This focus on chronic disease management is likely to stimulate further growth in the market.

    Market Segment Insights

    By Component: Software (Largest) vs. Services (Fastest-Growing)

    In the U.S. Patient Engagement Solutions Market, the component segment is primarily divided into hardware, software, and services, with software holding the largest market share. This dominance can be attributed to the increasing reliance on digital solutions in healthcare settings, where software applications facilitate improved patient interaction and engagement. Services follow, showcasing a notable presence as healthcare providers seek comprehensive solutions that include ongoing support and management, indicative of the transitioning from traditional methods to more tech-driven approaches.

    Software (Dominant) vs. Services (Emerging)

    The software segment remains the dominant force in the U.S. Patient Engagement Solutions Market, characterized by innovative applications that streamline communication between patients and healthcare providers. These software solutions include patient portals, mobile applications, and telehealth platforms, each playing a crucial role in enhancing patient engagement and satisfaction. Conversely, the services segment is emerging rapidly, focusing on implementation and support services that help healthcare organizations adapt to these new technologies. As the healthcare landscape evolves, the synergy between software innovations and supportive services is becoming essential for fostering patient-centric care, reflecting the growing importance of hybrid solutions in engaging patients effectively.

    By Delivery Mode: Cloud-Based Mode (Largest) vs. On-Premise Mode (Fastest-Growing)

    In the U.S. Patient Engagement Solutions Market, the delivery mode segment has witnessed a notable shift towards cloud-based solutions, which hold the largest market share. This is primarily due to their scalability, lower upfront costs, and ease of integration with existing systems. Conversely, on-premise solutions, while historically notable, have been overtaken by the growing preference for cloud capabilities among healthcare providers seeking flexibility and remote access.

    Delivery Mode: Cloud-Based (Dominant) vs. On-Premise (Emerging)

    Cloud-based patient engagement solutions have become the dominant choice in the market, appealing to healthcare organizations seeking to improve patient communication and data management. Their advantages include automatic updates, enhanced security features, and the ability to support telehealth initiatives, fostering greater patient involvement. In contrast, on-premise solutions are emerging with a resurgence due to certain regulatory preferences and security concerns. These systems allow organizations total control over their data but require significant upfront investments and ongoing maintenance. As more providers evaluate their engagement strategies, the dynamics between these delivery modes continue to evolve, showcasing the need for tailored approaches.

    By Application: Health Management (Largest) vs. Home Health Management (Fastest-Growing)

    In the U.S. Patient Engagement Solutions Market, the application segment demonstrates significant diversity, with Health Management commanding the largest market share due to its established presence and comprehensive services that support patient involvement in care. This sector emphasizes tools for chronic disease management, wellness tracking, and behavioral health support, making it crucial for both providers and patients in navigating complex healthcare environments. In contrast, Home Health Management is rapidly gaining traction among consumers seeking convenient and effective healthcare solutions at home, especially following the pandemic that emphasized the need for remote monitoring and telehealth services.

    Health Management (Dominant) vs. Social & Behavioral Management (Emerging)

    Health Management remains the dominant force within the application segment of the U.S. Patient Engagement Solutions Market, offering a range of tools designed to enhance patient adherence to treatment plans, improve health outcomes, and foster communication between patients and healthcare providers. It encompasses various technologies, including mobile apps and wearables, to track health metrics and facilitate ongoing engagement. On the other hand, Social & Behavioral Management is emerging as a pivotal complement, focusing on addressing behavioral health needs and social determinants of health. This segment is gaining importance with the increasing recognition of mental health and social factors influencing overall well-being, driving innovations and partnerships aimed at delivering holistic patient engagement solutions.

    By Therapeutic Area: Chronic Diseases (Largest) vs. Women's Health (Fastest-Growing)

    In the U.S. Patient Engagement Solutions Market, chronic diseases represent the largest segment, contributing significantly to the overall market share. This segment encompasses various long-lasting health conditions, including diabetes, heart disease, and respiratory disorders, driving health engagement solutions tailored to patient self-management. Meanwhile, women's health is emerging rapidly, leveraging increased awareness and the integration of supportive digital health platforms, placing it as a significant portion of the market.

    Chronic Diseases (Dominant) vs. Women's Health (Emerging)

    Chronic diseases dominate the U.S. Patient Engagement Solutions Market due to the growing prevalence of long-term health conditions requiring continuous management and patient education. This segment's established position is strengthened by robust technology solutions, empowering patients with tools for monitoring and communication. Conversely, women's health is identified as an emerging area, driven by a surge in targeted health technologies addressing reproductive health, maternal care, and preventative screenings. The betokened rise in demand for tailored solutions in women's health underscores new market opportunities aimed at improving engagement and health outcomes.

    By Functionality: E-Prescribing (Largest) vs. Telehealth (Fastest-Growing)

    In the U.S. Patient Engagement Solutions Market, the functionality segment showcases a diverse distribution among various service offerings. E-Prescribing has carved out the largest market presence, primarily attracting healthcare providers due to its streamlined prescription management and reduction in medication errors. Following closely are Telehealth services, which have gained significant traction due to their flexibility and convenience for patients, particularly highlighted during and post-pandemic. This category ensures patient access to healthcare professionals without geographical limitations, thereby capturing an expanding segment of the patient population. In terms of growth trends, Telehealth has emerged as the fastest-growing functionality, driven by increasing consumer preferences for remote consultations and digital health solutions. This trend is bolstered by advancements in technology and a growing demand for personalized patient care across the healthcare landscape. Concurrently, E-Prescribing continues to thrive, supported by regulatory support and the ongoing shift towards integrated healthcare systems that enhance patient safety and efficiency in prescription fulfillment.

    E-Prescribing (Dominant) vs. Patient Education (Emerging)

    E-Prescribing stands as the dominant functionality within the U.S. Patient Engagement Solutions Market, revolutionizing the way prescriptions are managed and dispensed. Its integration into healthcare systems has led to improved efficiency, reduced errors, and greater patient satisfaction. Physicians and pharmacists benefit from real-time prescription updates, which fosters better communication and faster service delivery. In contrast, Patient Education represents an emerging opportunity within the segment, focusing on empowering patients with knowledge about their health conditions, treatment options, and preventive care measures. This area is gaining importance as stakeholders recognize the critical impact of informed patients on healthcare outcomes. As healthcare continues to evolve, these functionalities are positioned to impact patient engagement and care management significantly.

    By End-User: Providers (Largest) vs. Patients (Fastest-Growing)

    In the U.S. Patient Engagement Solutions Market, the market share distribution reveals that providers constitute the largest segment, largely due to their critical role in healthcare delivery and patient management. This segment benefits from investment in tools that improve patient interactions and optimize care efficiency. Conversely, patients represent the fastest-growing segment, driven by increasing awareness and demand for personalized healthcare experiences and self-management tools.

    Providers (Dominant) vs. Patients (Emerging)

    Providers are at the forefront of the U.S. Patient Engagement Solutions Market, utilizing these tools to enhance care delivery and streamline communication with patients, thus solidifying their dominant position. The focus on improving patient outcomes and regulatory compliance propels their growth. On the other hand, patients, as an emerging segment, are increasingly seeking solutions that empower them to take active roles in their health journeys. This shift towards patient-centric care is fueled by technological advancements, widespread health app adoption, and the growing emphasis on tailored healthcare solutions.

    Get more detailed insights about US Patient Engagement Solutions Market

    Regional Insights

    North America : Leading Market for Solutions

    The U.S. Patient Engagement Solutions Market is primarily driven by increasing healthcare digitization, regulatory support, and a growing emphasis on patient-centered care. North America holds the largest market share at approximately 70%, followed by Europe at around 20%. Regulatory catalysts, such as the 21st Century Cures Act, are enhancing interoperability and patient access to health information, further fueling market growth. The competitive landscape in North America is robust, featuring key players like Epic Systems Corporation, Cerner Corporation, and Allscripts Healthcare Solutions. These companies are innovating to enhance patient engagement through advanced technologies such as telehealth and mobile applications. The presence of these major players, along with a strong focus on improving patient outcomes, positions North America as a leader in the patient engagement solutions market.

    Europe : Emerging Market Dynamics

    Europe is witnessing a significant shift towards patient engagement solutions, driven by increasing healthcare costs and a focus on improving patient outcomes. The region holds a market share of approximately 20%, with countries like Germany and the UK leading the charge. Regulatory frameworks, such as the EU's General Data Protection Regulation (GDPR), are also shaping the landscape by emphasizing patient data privacy and security, which is crucial for market growth. Leading countries in Europe are investing in digital health initiatives, with key players like Philips and Siemens Healthineers making strides in patient engagement technologies. The competitive landscape is evolving, with a mix of established companies and startups innovating to meet the growing demand for patient-centric solutions. This dynamic environment is fostering collaboration and partnerships, further enhancing the market's potential.

    Asia-Pacific : Rapid Growth Potential

    The Asia-Pacific region is rapidly emerging as a significant player in the patient engagement solutions market, driven by increasing healthcare investments and a growing population. The market share in this region is estimated at around 8%, with countries like China and India leading the growth trajectory. The rising adoption of mobile health applications and telemedicine is further propelling demand, supported by government initiatives aimed at improving healthcare access and quality. China and India are at the forefront of this growth, with a burgeoning number of startups and established companies entering the market. Key players such as Allscripts and NextGen Healthcare are expanding their presence in the region, focusing on localized solutions that cater to the unique healthcare challenges faced by these countries. The competitive landscape is characterized by innovation and a strong push towards digital transformation in healthcare delivery.

    Middle East and Africa : Untapped Market Opportunities

    The Middle East and Africa region presents untapped opportunities in the patient engagement solutions market, driven by increasing healthcare investments and a focus on improving patient outcomes. The market share is relatively small, estimated at around 2%, but countries like the UAE and South Africa are showing promising growth. Government initiatives aimed at enhancing healthcare infrastructure and digital health adoption are key drivers of this market potential. In the Middle East, countries are investing heavily in health technology, with key players like McKesson Corporation and Health Catalyst looking to expand their footprint. The competitive landscape is evolving, with a mix of local and international companies striving to meet the growing demand for patient engagement solutions. As healthcare systems modernize, the region is poised for significant growth in this sector.

    Key Players and Competitive Insights

    The U.S. Patient Engagement Solutions Market is characterized by a dynamic competitive landscape, driven by the increasing demand for enhanced patient experiences and improved healthcare outcomes. Key players such as Epic Systems Corporation (US), Cerner Corporation (US), and Allscripts Healthcare Solutions (US) are at the forefront, each adopting distinct strategies to solidify their market positions. Epic Systems Corporation (US) focuses on innovation through its robust electronic health record (EHR) systems, which integrate patient engagement tools seamlessly into clinical workflows. Cerner Corporation (US), on the other hand, emphasizes partnerships with healthcare providers to enhance interoperability and data sharing, thereby improving patient engagement. Allscripts Healthcare Solutions (US) is leveraging its open platform to foster collaboration among various stakeholders, which is crucial in a market that increasingly values integrated solutions.

    The business tactics employed by these companies reflect a moderately fragmented market structure, where multiple players vie for dominance. Localizing services and optimizing supply chains are common strategies, allowing companies to respond swiftly to regional demands. The collective influence of these key players shapes the market, as they continuously innovate and adapt to the evolving needs of healthcare providers and patients alike.

    In August 2025, Epic Systems Corporation (US) announced a strategic partnership with a leading telehealth provider to enhance its patient engagement capabilities. This collaboration aims to integrate telehealth services directly into Epic's EHR platform, thereby facilitating seamless access for patients and providers. The strategic importance of this move lies in its potential to streamline care delivery and improve patient satisfaction, positioning Epic as a leader in the telehealth integration space.

    In September 2025, Cerner Corporation (US) launched a new patient engagement mobile application designed to empower patients with personalized health information and resources. This application not only enhances patient access to their health data but also encourages proactive health management. The significance of this launch is underscored by the growing trend of mobile health solutions, which are increasingly becoming essential tools for patient engagement in the digital age.

    In July 2025, Allscripts Healthcare Solutions (US) expanded its partnership with a prominent health system to implement its patient engagement platform across multiple facilities. This expansion is indicative of Allscripts' commitment to enhancing patient engagement through scalable solutions. The strategic importance of this initiative lies in its potential to standardize patient engagement practices across a large network, thereby improving overall patient experiences and outcomes.

    As of October 2025, the competitive trends in the U.S. Patient Engagement Solutions Market are heavily influenced by digitalization, AI integration, and a growing emphasis on sustainability. Strategic alliances are increasingly shaping the landscape, as companies recognize the value of collaboration in driving innovation. Looking ahead, competitive differentiation is likely to evolve from traditional price-based competition to a focus on technological advancements, innovative solutions, and reliable supply chains, reflecting the changing priorities of healthcare providers and patients.

    Key Companies in the US Patient Engagement Solutions Market market include

    Industry Developments

    April 2023: With an emphasis on patient involvement and practice optimization, Engage Technologies Group, Inc. and APX Platform combined to build a Practice Performance System that is revolutionizing the industry. This all-inclusive global platform provides a new class of innovative tools and technologies that medical practices need to improve revenue and profitability. By incorporating the practice management optimization capabilities of the APX Platform, Engage Technologies Group is now technologically and strategically positioned to transform the healthcare industry and build a stronger brand.

    June 2022: A significant portion of IBM Watson Health's healthcare data and analytics assets were recently acquired by Francisco Partners (US), a renowned international investment firm that focuses on forming partnerships with technology companies. The brand-new independent business is known as Merative and is owned by Francisco Partners. Serving clients in the life sciences, imaging, health insurance, and government health and human services sectors, the company integrates industry-leading products that enhance value throughout the global healthcare ecosystem.

    Future Outlook

    US Patient Engagement Solutions Market Future Outlook

    The U.S. Patient Engagement Solutions Market is projected to grow at a 16.2% CAGR from 2024 to 2035, driven by technological advancements, increased patient awareness, and regulatory support.

    New opportunities lie in:

    • Integration of AI-driven analytics for personalized patient communication.
    • Development of mobile health applications for chronic disease management.
    • Expansion of telehealth platforms to enhance patient-provider interactions.

    By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    US Patient Engagement Solutions Market End-User Outlook

    • Providers
    • Payers
    • Patients
    • Other End users

    US Patient Engagement Solutions Market Component Outlook

    • Hardware
    • Software
    • Services

    US Patient Engagement Solutions Market Application Outlook

    • Health Management
    • Home Health Management
    • Social & Behavioral Management
    • Financial Health Management

    US Patient Engagement Solutions Market Delivery Mode Outlook

    • On-Premise Mode
    • Cloud-Based Mode

    US Patient Engagement Solutions Market Functionality Outlook

    • Introduction
    • E-Prescribing
    • Telehealth
    • Patient/Client Scheduling
    • Document Management
    • Patient Education
    • Billing & Payments
    • Others Functionality

    US Patient Engagement Solutions Market Therapeutic Area Outlook

    • Chronic diseases
    • Women's health
    • Fitness
    • Other Therapeutic Areas

    Report Scope

    MARKET SIZE 20249.728(USD Billion)
    MARKET SIZE 202511.3(USD Billion)
    MARKET SIZE 203550.74(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)16.2% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of artificial intelligence to enhance personalized patient engagement and improve health outcomes.
    Key Market DynamicsRising demand for personalized healthcare drives innovation in U.S. Patient Engagement Solutions, enhancing patient-provider communication.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

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    FAQs

    What is the projected growth of the US Patient Engagement Solutions market?

    The US Patient Engagement Solutions market is the expected increase in total market value of 50.74 USD billion over a defined forecast period 2025–2035. It is driven by factors such as demand trends, technological advances, regulatory changes, and geographic expansion.

    What is the size of the US Patient Engagement Solutions market?

    US Patient Engagement Solutions market size was valued at approximately 9.73 billion USD in 2024. This figure will reach 50.74 billion USD covering all regions (America, Europe, Asia, MEA and ROW), focusing its segments / services / distribution channels till 2035.

    What is the CAGR of the US Patient Engagement Solutions market?

    US Patient Engagement Solutions market is expected to grow at a CAGR of 16.2% between 2025 and 2035.

    How much will the US Patient Engagement Solutions market be worth by 2035?

    US Patient Engagement Solutions market is expected to be worth of 50.74 billion USD, reflecting growth driven by usage, technology and global demands by the end of 2035.

    How will the US Patient Engagement Solutions market perform over the next 10 years?

    Over the next 10 years the US Patient Engagement Solutions market is expected to shift from usd billion 9.73 to 50.74 billion USD, led by adoption of advanced tech, demographic trends, regulatory approvals, with potential headwinds from 2025 to 2035.

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