Cross-border B2C e-commerce market has experienced significant growth and expansion, driven by the increasing globalization of trade, advancements in technology, and changing consumer preferences. Cross-border B2C e-commerce refers to the buying and selling of goods and services between businesses and consumers across international borders through online platforms. One prominent trend in this market is the growing demand for international products and brands among consumers worldwide. As consumers become more digitally savvy and connected, they are increasingly seeking out unique and specialized products from overseas markets, driving the growth of cross-border e-commerce.
Another notable trend is the rise of e-commerce marketplaces and platforms that facilitate cross-border trade by connecting buyers and sellers from different countries. Marketplaces such as Amazon, Alibaba, and eBay provide a convenient and efficient platform for businesses to reach global audiences and expand their customer base. These platforms offer a wide range of products, secure payment options, and logistics support, making it easier for businesses to enter new markets and sell their products internationally. Additionally, the emergence of localized marketplaces and payment gateways tailored to specific regions or countries has further fueled cross-border e-commerce growth by addressing local preferences, languages, and payment methods.
Furthermore, there is a growing emphasis on logistics and fulfillment solutions tailored to the unique challenges of cross-border e-commerce. International shipping, customs clearance, and last-mile delivery can be complex and costly, requiring specialized expertise and infrastructure to ensure timely and reliable delivery of goods to customers worldwide. Logistics providers and fulfillment centers that specialize in cross-border e-commerce offer services such as international shipping, customs brokerage, warehousing, and order fulfillment, helping businesses streamline their supply chain operations and optimize their international shipping processes.
Additionally, the increasing adoption of mobile e-commerce and digital payment solutions is driving cross-border e-commerce growth by enabling consumers to shop online from anywhere, at any time, using their smartphones or mobile devices. Mobile e-commerce apps and mobile-friendly websites make it easy for consumers to browse, shop, and make purchases on-the-go, while digital payment solutions such as mobile wallets, digital currencies, and alternative payment methods facilitate secure and convenient transactions across borders. The proliferation of mobile e-commerce and digital payments has democratized access to cross-border shopping, opening up new opportunities for businesses to reach and engage with global consumers.
Moreover, there is a growing focus on customer experience and localization in cross-border e-commerce, as businesses seek to adapt their products, marketing, and customer service strategies to the preferences and expectations of consumers in different markets. Localization efforts may include translating product descriptions, website content, and marketing materials into multiple languages, adapting pricing and promotions to local currencies and preferences, and providing customer support in local languages and time zones. By personalizing the shopping experience and addressing cultural, linguistic, and regulatory differences, businesses can enhance customer satisfaction, build trust, and increase loyalty in international markets.
Lastly, the COVID-19 pandemic has accelerated the growth of cross-border e-commerce by shifting consumer shopping behavior towards online channels and creating opportunities for businesses to reach global audiences in new ways. With travel restrictions, social distancing measures, and lockdowns limiting physical retail options, consumers have increasingly turned to online shopping for their purchasing needs, driving demand for cross-border e-commerce platforms and products. The pandemic has also highlighted the importance of resilient and agile supply chains, prompting businesses to invest in digitalization, automation, and risk mitigation strategies to adapt to rapidly changing market conditions and ensure continuity of operations in an uncertain environment.
Report Attribute/Metric | Details |
---|---|
Market Opportunities | · The expansion of numerous digital wallet companies |
Market Dynamics | · The increasing young metropolitan population and its reliance on technology for online shopping through e-commerce and the rising internet and smartphone perforation |
Cross-border B2C E-commerce Market Size was valued at USD 750.1 Billion in 2022. The Cross-border B2C E-commerce market Payment Method is projected to grow from USD 954.9 Billion in 2023 to USD 6585.3 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 27.30% during the forecast period (2023 - 2032).
Young people's migration to cities, their reliance on technology for online shopping, and the pervasiveness of mobile and internet use, are the key market drivers enhancing the market growth.
Figure 1: Cross-border B2C E-commerce Market Size, 2023-2032 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
The rising youthful urban population's reliance on e-commerce and technology for online purchasing is a major factor in the industry's growth. Since the majority of millennials use their smartphones and tablets to make purchases, the expanding internet and smartphone markets are also anticipated to spur growth. Customers are increasingly preferring to purchase online as a result of social media's impact on consumer purchasing habits, which is boosting the business even more. The shortage of products in local marketplaces is expected to benefit the cross-border B2C e-commerce business because it offers clients higher-quality products at lower prices.
Another advantage of cross-border e-commerce is that small and medium-sized businesses can continue to concentrate on expanding their operations abroad and increasing their scalability. A growing level of global digitization would create a variety of new potential avenues for industrial development. Businesses are consequently anticipated to adapt employing digital technologies more frequently in order to succeed across several public and private industries, which will further assist market expansion.
Internet information technology is the foundation of global B2C e-commerce. As a result, it simplifies paperless transactions, makes the network accessible to growing businesses, and removes challenges brought on by outages. Due to the lower costs and higher profitability of e-commerce transactions, many firms are concentrating on expanding overseas. Profitable market prospects are expected as a result of increased trade between nations and expanding firm mergers and acquisitions for growth.
With the development of cutting-edge e-commerce technology like digital wallets for making secure online payments, the market's potential for growth has expanded. For instance, in August 2019, Citibank announced a worldwide wallet that enables its users to make online purchases in 150 different countries without the need for currency conversion. Free trade agreements, globalisation, and legislation that encourages foreign direct investment (FDI) are anticipated to promote international e-commerce. Customers may buy things conveniently and affordably as a result, which is encouraging for the industry's growth. Thus, driving the Cross-border B2C E-commerce market revenue.
The Cross-border B2C E-commerce Market segmentation, based on Category, includes Apparel and Accessories, Personal Care and Beauty, Entertainment and Education, Healthcare and Nutrition, Food and Beverage, and Others. Apparel and Accessories segment dominated the global market in 2022. The growth of international trade has raised the need for online shopping for clothes and accessories through e-commerce platforms, which is expected to drive category growth. Due to greater global competition, consumers also benefit from better product options and costs. Additionally, the increased use of technology in B2C payments and the expanding global supply chain for goods are both encouraging for category growth.
The Cross-border B2C E-commerce Market segmentation, based on End User, includes Adults, Teenagers/Millennial, Senior Citizens, and Others. Adults segment dominated the Cross-border B2C E-commerce Market in 2022. This may be a result of increased disposable incomes for individuals everywhere.
The Cross-border B2C E-commerce Market segmentation, based on Offering, includes Assorted Brands and In-House Brands. Assorted brands segment dominated the Cross-border B2C E-commerce Market in 2022. This expansion can be attributed to the wide range of goods that people can purchase through global e-commerce. Due to this, customers can now readily browse a wide range of product categories, luring them to make purchases that suit their interests. Additionally, it aids companies in tracking user interactions that result in purchases.
Figure 2: Cross-border B2C E-commerce Market, by Offering, 2022 & 2032 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
The Cross-border B2C E-commerce Market segmentation, based on Payment Method, includes Digital Wallets, Internet Banking, Credit/Debit Cards, and Others. Credit/Debit cards segment dominated the global market in 2022. The significant market share is a result of credit/debit card payments being accepted widely across all e-commerce platforms. Additionally, it is projected that technological developments such as the use of blockchain for enhanced security may hasten the segment's expansion over time. The unique perks and benefits obtained by using credit/debit cards are also contributing to the segment's growth.
By region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. The North America Cross-border B2C E-commerce Market dominated this market in 2022 (45.80%). This increase is a result of consumers' rising demand for products that are both economical and of excellent quality. Additionally, the high Price Level Index (PLI) in this area encourages the growth of the local market by allowing customers to shop for goods at reasonable prices. For instance, China's PLI is 59 while the U.S.'s is 113, enabling domestic customers to buy items at reduced prices. Further, the U.S. Cross-border B2C E-commerce market held the largest market share, and the Canada Cross-border B2C E-commerce market was the fastest growing market in the North America region.
Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.
Figure 3: CROSS-BORDER B2C E-COMMERCE MARKET SHARE BY REGION 2022 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Europe Cross-border B2C E-commerce market accounted for the healthy market share in 2022. During the global pandemic, Germany's share of recent sales from purchasers abroad climbed by 14%. Compared to 2019, this is an increase of 12%. On the other hand, the United Kingdom observed a decline from 13% in 2019 to 10% in 2022. In the upcoming years, it is anticipated that the Middle East, Africa, and Latin America would experience significant expansion due to a growing younger population and a swiftly growing e-commerce sector. Further, the German Cross-border B2C E-commerce market held the largest market share, and the U.K Cross-border B2C E-commerce market was the fastest growing market in the European region
The Asia Pacific Cross-border B2C E-commerce market is expected to register significant growth from 2023 to 2032. The vast consumer base in the area accounts for the supremacy. The region's expanding international economic ties are also anticipated to support regional development. For instance, China's excellent foreign business partnerships led to improvements in its free trade deal with New Zealand. Faster export processes, increased market access, and extended tariff-free programmes are all made possible by this trade agreement. Therefore, during the predicted time, the expansion of the industry is being impacted by these trade agreements. Moreover, China’s Cross-border B2C E-commerce market held the largest market share, and the Indian Cross-border B2C E-commerce market was the fastest growing market in the Asia-Pacific region.
Leading market players are investing heavily in research and development in order to expand their product lines, which will help the Cross-border B2C E-commerce market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, Cross-border B2C E-commerce Industry must offer cost-effective items.
Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the global Cross-border B2C E-commerce Industry to benefit clients and increase the market sector. In recent years, the Cross-border B2C E-commerce Industry has offered some of the most significant advantages to medicine. Major players in the Cross-border B2C E-commerce market, including Pinduoduo, BoxMe, Alibaba Group, Joom, DHL Group, JD.com (JingDong), Shein, Paypal, Anchanto, and Fruugo, are attempting to increase market demand by investing in research and development operations.
A multi-channel, cloud-based e-commerce platform is provided by Shopify Inc. (Shopify). Retailers can produce, manage, and sell their products using the company's software across a range of sales channels, such as social media, physical retail locations, pop-up shops, marketplaces, web and mobile storefronts, and physical retail locations. Additionally, it assists businesses in managing products and inventories while also managing orders, payments, shipping, customer relations, analytics, and reporting from the back office. Under the Shopify name, the company provides its services to small and medium-sized business retailers. It operates companies in Singapore, Ireland, the US, and Canada. Ottawa, Canada serves as the location of Shopify's corporate headquarters. Shopify and Chinese e-commerce giant JD.com teamed in 2022 to broaden the seller's reach.
Solutions for international e-commerce are provided by Global-e Online Ltd (Global-e). The company provides a platform for retailers to do business abroad. It puts into practise methods for retailers to sell their items outside of their home nation. Thanks to Global-e, retailers can accept a range of payments while selling internationally. Meta partnerships, Global-e Enterprise, and Global-e Pro are also included. Global-e offers end-to-end solutions that combine excellent localization skills, big data best practises for business intelligence models, effective global logistics, and comprehensive cross-border.
The company also operates an R&D facility in Petah-Tikva, Israel. The US, Israel, Japan, the UK, France, and France all broadcast it. Israel's Petah Tikva serves as the organization's corporate headquarters. Global e-commerce powerhouse Global-e and Pitney Bowes will localise shopping portals to more than 200 areas in July 2022 and expedite compliance procedures through a cross-border business collaboration. This deal will help the global e-commerce business and should offer significant value to customers abroad.
Pinduoduo
BoxMe
Joom
com (JingDong)
Shein
Anchanto
Fruugo
March 2023 One of Shiprocket's cross-border shipping products, Shiprocket X, has announced a partnership with eBay, the biggest online retailer in the world, in order to provide cross-border e-commerce solutions for Indian SMEs.
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