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    GCC Servicenow Store Apps Market

    ID: MRFR/ICT/61404-HCR
    200 Pages
    Aarti Dhapte
    October 2025

    GCC ServiceNow Store Apps Market Research Report By Type (Cloud-Based, Web-Based) and By Enterprises Size (Small and Medium Enterprises (SMEs), Large Enterprises)-Forecast to 2035

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    GCC Servicenow Store Apps Market Infographic
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    GCC Servicenow Store Apps Market Summary

    The GCC ServiceNow Store Apps market is projected to grow significantly from 350 USD Million in 2024 to 1090 USD Million by 2035.

    Key Market Trends & Highlights

    GCC ServiceNow Store Apps Key Trends and Highlights

    • The market is expected to expand at a compound annual growth rate of 10.88 percent from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 1090 USD Million, indicating robust growth potential.
    • In 2024, the market is valued at 350 USD Million, reflecting a solid foundation for future expansion.
    • Growing adoption of cloud-based solutions due to increasing demand for digital transformation is a major market driver.

    Market Size & Forecast

    2024 Market Size 350 (USD Million)
    2035 Market Size 1090 (USD Million)
    CAGR (2025-2035) 10.88%

    Major Players

    Cognizant, Hewlett Packard Enterprise, Capgemini, Sopra Steria, Accenture, Wipro, Mphasis, Atos, KPMG, TCS, DXC Technology, Deloitte, CGI, IBM

    GCC Servicenow Store Apps Market Trends

    The GCC ServiceNow Store Apps Market is experiencing significant growth driven by a surge in digital transformation initiatives across various industries. Governments in the region are promoting the adoption of advanced technologies, which is encouraging businesses to implement cloud-based solutions. This shift aligns with their commitment to enhance public services and operational efficiency.

    Additionally, the rise of remote work has accelerated the demand for integrated service management solutions, as companies look for ways to streamline processes and improve productivity in a digital workspace. There are several opportunities to be explored in this market as organizations seek customization and specialized applications to meet their unique operational needs.

    Local businesses are keen on leveraging ServiceNow capabilities to create tailored solutions that can address specific challenges across sectors such as healthcare, finance, and education. With the GCC governments emphasizing innovation, there is growing support for tech startups that can develop these apps, fostering a vibrant ecosystem.

    Recent trends show an increasing focus on automation and artificial intelligence within the ServiceNow Store. Organizations are keen on harnessing these technologies to increase efficiency and make better data-driven decisions. Furthermore, there is a noticeable shift towards prioritizing customer experience, compelling companies to invest in applications that enhance user engagement and satisfaction.

    As the GCC continues to digitalize, the integration of service management solutions into everyday operations is likely to gain momentum, solidifying the region's position as a hub for digital innovation in service management.

    Market Segment Insights

    GCC ServiceNow Store Apps Market Segment Insights

    GCC ServiceNow Store Apps Market Segment Insights

    ServiceNow Store Apps Market Type Insights

    ServiceNow Store Apps Market Type Insights

    The GCC ServiceNow Store Apps Market is poised for noteworthy advancement, driven by the growing shift towards digital transformation within organizations across the region. Focusing specifically on the Type segmentation, the market comprises promising categories like Cloud-Based and Web-Based applications that play essential roles in enhancing operational efficiency and service delivery. The Cloud-Based segment is particularly significant, as it offers scalability and flexibility, attributes that are crucial for businesses looking to adapt to changing market demands and customer expectations.

    The GCC region's ongoing initiatives to foster innovation through cloud technologies further reinforce the relevance of this segment. On the other hand, the Web-Based segment caters to organizations seeking accessible solutions that can be used across various platforms without the need for extensive installations.

    This approach not only optimizes costs but also simplifies user access, aligning well with the GCC's goal of improving digital infrastructure and connectivity. As the GCC ServiceNow Store Apps Market continues to evolve, the integration of these types of applications promises to unlock new avenues for growth, efficiency, and customer engagement.

    All in all, both Cloud-Based and Web-Based applications are expected to remain pivotal as they drive the future of service management solutions in the region. As organizations tackle digital changes, they will increasingly rely on the capabilities offered by these segments to remain competitive and responsive to their customers' needs.

    ServiceNow Store Apps Market Enterprises Size Insights

    ServiceNow Store Apps Market Enterprises Size Insights

    The Enterprises Size segment of the GCC ServiceNow Store Apps Market plays a crucial role in shaping the industry landscape, reflecting the diverse needs of organizations across the region. Small and Medium Enterprises (SMEs) are increasingly adopting ServiceNow Store Apps to streamline operations, improve customer service, and enhance productivity, significantly contributing to the overall market dynamics. This growth is driven by the rising demand for cost-effective solutions that enable SMEs to compete with larger players in the market.

    Large Enterprises, on the other hand, focus on robust integration and advanced functionalities offered by ServiceNow, allowing them to manage complex operations efficiently.As GCC countries invest in digital transformation initiatives, these enterprises leverage ServiceNow Store Apps to enhance collaboration, data management, and workflow automation.

    The focus on cloud-based solutions and IT service management tools is vital for capturing market share, enabling organizations to adapt to rapidly changing business environments. The overall market growth reflects the importance of these segments in driving innovation and operational efficiency within the GCC region, where governments are actively promoting technology adoption as a part of their diversification strategies.

    Get more detailed insights about GCC Servicenow Store Apps Market Research Report-Forecast to 2035

    Key Players and Competitive Insights

    The GCC ServiceNow Store Apps Market is witnessing significant transformations as organizations increasingly rely on cloud-based solutions to optimize their operations and enhance service management capabilities. As the region continues to digitalize, various companies are promoting innovative applications through the ServiceNow platform, enabling businesses to streamline processes, improve service delivery, and boost customer satisfaction.

    Competitive insights in this market reveal a landscape filled with numerous players striving for market share through strategic alliances, product differentiation, and robust service offerings. Key factors such as technological advancements, customization options, and industry-specific applications are pivotal in determining a company's ability to thrive in this rapidly evolving environment.

    Cognizant's presence in the GCC ServiceNow Store Apps Market is noteworthy, leveraging its extensive expertise in IT services and consulting to provide tailored solutions that address regional business needs. Known for its agile methodology and commitment to innovation, Cognizant has positioned itself as a strong competitor by developing applications that enhance operational efficiencies and improve user experience.

    The company's strengths lie in its ability to deliver customized solutions that resonate with local challenges while maintaining a global perspective. Its deep industry knowledge and investments in research and development enable Cognizant to stay ahead of industry trends, thus reinforcing its reputable standing in the GCC region.

    Hewlett Packard Enterprise also plays a significant role in the GCC ServiceNow Store Apps Market by offering advanced solutions that cater to the dynamic needs of businesses in areas like IT service management and cloud computing. HPE's strengths include a robust portfolio of products and services that align with ServiceNow, such as automation tools and integrated service management solutions designed specifically for the GCC market.

    This approach not only enhances their market presence but also increases their relevance among local enterprises seeking to streamline operations. Furthermore, HPE has engaged in strategic mergers and acquisitions to bolster its capabilities and expand its offerings within the GCC. By continuously enhancing its product lineup and integrating cutting-edge technologies, HPE is well-positioned to capture a significant share of the market while maintaining a focus on customer-centric solutions adapted to local business environments.

    Key Companies in the GCC Servicenow Store Apps Market market include

    Industry Developments

    The GCC ServiceNow Store Apps Market has experienced notable developments recently, showcasing significant growth and investment activities. Companies like Accenture, Cognizant, and Deloitte have been actively expanding their presence in the GCC, driven by the increasing demand for digital transformation solutions among organizations in the region.

    In October 2023, Cognizant announced new investments in its ServiceNow capabilities to cater to the GCC market, which is steadily integrating ServiceNow in their operations to enhance efficiency and service delivery.

    Alongside this trend, major players such as Capgemini and IBM have introduced innovative apps tailored to meet local needs, demonstrating a commitment to regional customization. In terms of mergers and acquisitions, an announcement in September 2023 revealed that Wipro acquired a prominent consultancy in the GCC, further bolstering its ServiceNow offerings.

    Furthermore, the overall market is projected to experience substantial growth, with increased expenditure in IT services fostering a heightened competitive environment among firms such as Mphasis, Atos, and PwC. The GCC governments continue to prioritize technological advancements, creating a fertile landscape for these developments in the ServiceNow Store Apps Market.

    Market Segmentation

    ServiceNow Store Apps Market Type Outlook

    • Small and Medium Enterprises (SMEs)
    • Large Enterprises

    ServiceNow Store Apps Market Enterprises Size Outlook

    • Small and Medium Enterprises (SMEs)
    • Large Enterprises

    Report Scope

     

    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 261.12(USD Million)
    MARKET SIZE 2024 350.0(USD Million)
    MARKET SIZE 2035 1090.0(USD Million)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 10.879% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Million
    KEY COMPANIES PROFILED Cognizant, Hewlett Packard Enterprise, Capgemini, Sopra Steria, Accenture, Wipro, PwC, Mphasis, Atos, KPMG, TCS, DXC Technology, Deloitte, CGI, IBM
    SEGMENTS COVERED Type, Enterprises Size
    KEY MARKET OPPORTUNITIES Cloud integration solutions, Workflow automation tools, IT asset management applications, Cybersecurity enhancement apps, Custom reporting and analytics tools
    KEY MARKET DYNAMICS growing demand for automation, increasing cloud adoption, focus on IT service management, rising digital transformation initiatives, competitive app development landscape
    COUNTRIES COVERED GCC

    FAQs

    What is the projected market value of the GCC ServiceNow Store Apps Market by 2035?

    The GCC ServiceNow Store Apps Market is expected to be valued at 1090.0 million USD by 2035.

    What was the estimated market size of the GCC ServiceNow Store Apps Market in 2024?

    In 2024, the market size of the GCC ServiceNow Store Apps Market is estimated to be 350.0 million USD.

    What is the expected CAGR for the GCC ServiceNow Store Apps Market from 2025 to 2035?

    The expected CAGR for the GCC ServiceNow Store Apps Market from 2025 to 2035 is 10.879%.

    How is the GCC ServiceNow Store Apps Market segmented by type?

    The market is segmented into Cloud-Based and Web-Based categories.

    What is the projected market size for Cloud-Based applications by 2035?

    The Cloud-Based segment is projected to reach 650.0 million USD by 2035.

    What will be the market value for Web-Based applications in 2035?

    The Web-Based segment is expected to be valued at 440.0 million USD by 2035.

    Who are the major players in the GCC ServiceNow Store Apps Market?

    Key players in the market include Cognizant, Hewlett Packard Enterprise, Capgemini, and Accenture, among others.

    What are the growth drivers for the GCC ServiceNow Store Apps Market?

    Increased demand for automation and digital transformation are primary growth drivers in the market.

    What challenges does the GCC ServiceNow Store Apps Market face?

    Challenges include competition from emerging technologies and the need for continuous innovation.

    How are the current global economic conditions impacting the GCC ServiceNow Store Apps Market?

    Current global economic conditions may affect market growth through changes in investment and consumer spending patterns.

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