Managed Print Services MPS and Document Management Systems (DMS) Market

The market of managed print services (MPS) and document management systems (DMS) has been rapidly changing due to the development of technology and increased demand for efficient document management solutions. Some major market drivers are cost optimization needs, adoption of cloud-based solutions, and increased awareness of data security.

In MPS, managed print service is provided to optimize the printing process, cut costs, and advanced document security. However, DMS digitalizes and centralizes document management systems for effective storage, retrieval, and sharing.

Recent trends have included artificial intelligence (AI) integration with MPS & DMS, including machine learning (ML). This integration improves workflow automation and predictive maintenance capabilities for document analytics workflows. In addition, the demand for flexible and accessible document management systems (DMSs) has risen following hybrid working models. 

Figure1: Managed Print Services MPS and Document Management Systems (DMS) Market, 2018 - 2032 (USD Billion)

Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

The Global Managed Print Services MPS and Document Management Systems DMS Market Industry is poised for substantial growth in the coming years. With a projected market value of 61.4 USD Billion in 2024 and an anticipated increase to 110.8 USD Billion by 2035, the market is expected to expand significantly. This growth is driven by various factors, including the increasing demand for cost efficiency, digital transformation, and regulatory compliance. The compound annual growth rate (CAGR) of 5.51 percent from 2025 to 2035 further emphasizes the market's potential, indicating a robust future for MPS and DMS solutions.

Sustainability initiatives are becoming increasingly relevant in the Global Managed Print Services MPS and Document Management Systems DMS Market Industry. Organizations are recognizing the environmental impact of their printing practices and are actively seeking solutions that minimize waste and promote eco-friendly operations. MPS providers are responding by offering services that reduce paper consumption and energy usage. This shift towards sustainability not only aligns with corporate social responsibility goals but also appeals to environmentally conscious consumers. The growing emphasis on sustainable practices is likely to drive market growth as businesses strive to enhance their green credentials.

Digital transformation remains a pivotal driver in the Global Managed Print Services MPS and Document Management Systems DMS Market Industry. As organizations transition to digital workflows, the need for efficient document management systems becomes paramount. MPS providers are adapting their services to integrate seamlessly with digital platforms, facilitating smoother transitions for businesses. This shift not only enhances productivity but also reduces reliance on paper, aligning with sustainability goals. The market is projected to reach 110.8 USD Billion by 2035, reflecting the increasing importance of digital solutions in modern business practices.

The integration of advanced technologies is a significant driver in the Global Managed Print Services MPS and Document Management Systems DMS Market Industry. Technologies such as artificial intelligence, machine learning, and cloud computing are enhancing the capabilities of MPS and DMS solutions. These advancements enable organizations to automate processes, improve workflow efficiency, and gain insights from data analytics. As businesses increasingly adopt these technologies, the demand for innovative MPS and DMS solutions is expected to rise. This trend is indicative of a broader shift towards smarter, more efficient document management practices.

The Global Managed Print Services MPS and Document Management Systems DMS Market Industry experiences a growing demand for cost efficiency among businesses. Organizations are increasingly seeking ways to reduce operational costs while maintaining productivity. MPS solutions enable companies to optimize their printing processes, leading to significant savings. For instance, businesses can reduce printing costs by up to 30 percent through effective management of print resources. This trend is expected to contribute to the market's growth, with projections indicating a market value of 61.4 USD Billion in 2024, highlighting the financial benefits that MPS and DMS solutions offer.

Regulatory compliance and data security are critical factors influencing the Global Managed Print Services MPS and Document Management Systems DMS Market Industry. Organizations are required to adhere to various regulations regarding data protection and privacy. MPS solutions offer secure printing and document management capabilities, ensuring that sensitive information is protected. This focus on compliance is driving businesses to invest in MPS and DMS solutions that provide robust security features. As a result, the market is expected to grow at a CAGR of 5.51 percent from 2025 to 2035, underscoring the increasing need for secure document handling.

The Regional segment of the Managed Print Services (MPS) and Document Management Systems (DMS) Market is segmented into North America, Europe, Asia Pacific (APAC), South America, and the Middle East and Africa (MEA). North America is expected to account for the largest share of the market in 2023, owing to the presence of a large number of established vendors and early adoption of advanced technologies. Europe is expected to follow North America, driven by the increasing demand for MPS and DMS solutions from various industries.

APAC is projected to witness the highest growth rate during the forecast period due to the rising adoption of digital transformation initiatives and increasing awareness about the benefits of MPS and DMS solutions.South America and MEA are expected to contribute a smaller share to the overall market but are anticipated to experience steady growth in the coming years. 

Figure3: Managed Print Services MPS and Document Management Systems (DMS) Market, By Regional, 2023 & 2032 (USD billion)

Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

Major competitors in the MPS and DMS markets are attempting to outdo one another, whether through technological innovation, expanding their home markets or purchasing smaller participants. The most well-known companies involved in the management of printing and scanning solutions are investing significant amounts in research and design to distinguish DMS and MPS from their competitors. What is more, they are attempting to develop business alliances or acquire other organizations so as to enhance the scope of their operations.

Increases in the number of companies providing Managed Print Services MPS and Document Management Systems DMS on the international market are driven by the increasingly widespread adoption of digital technology, security-sensitive business environments, and the purchase of affordable business services.Xerox provides top-quality services and products in the Document Management Systems DMS and Managed Print Services MPS market. The company is known for manufacturing high-quality printers, copiers, and other printing devices and for designing innovative software and MPS.

As a result of investing significant resources in partnerships and the development of new products, Xerox provides competitive DMS and MPS. Another company that produces high-quality printers, copiers, and other imaging devices is Ricoh. These companies are highly competitive because they design new products to satisfy the needs of their customer base and because of their commitment to delivering significant value to their customers.