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Mobile Value Added Services Market

ID: MRFR/ICT/2183-CR
120 Pages
Aarti Dhapte
February 2020

Mobile Value-Added Services (MVAS) Market Research Report Information By Type (Short Message Service (SMS), Voice, Data and Value-Added Services (VAS)), By Product (Mobile Games, Mobile Music, Mobile Wallet, Mobile Commerce, Mobile Advertising, Email and IM and others ), By Store (Google Play, App Store (iOS) and others), By Verticals (BFSI, IT & Telecommunication, Media & Entertainment, Retail, Healthcare Government and others), And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) – Market Forecast Till 2035

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Mobile Value Added Services Market Summary

As per MRFR analysis, the Mobile Value-Added Services (MVAS) Market Size was estimated at 376.15 USD Billion in 2024. The MVAS industry is projected to grow from 429.94 USD Billion in 2025 to 1636.34 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 14.3 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Mobile Value-Added Services (MVAS) Market is experiencing dynamic growth driven by technological advancements and evolving consumer preferences.

  • The MVAS market is witnessing an increased focus on personalization, enhancing user experiences across various services.
  • North America remains the largest market, while Asia-Pacific is emerging as the fastest-growing region in MVAS adoption.
  • Short Message Service (SMS) continues to dominate the market, whereas Data and Value-Added Services (VAS) are rapidly gaining traction.
  • Rising smartphone penetration and advancements in mobile payment technologies are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 376.15 (USD Billion)
2035 Market Size 1636.34 (USD Billion)
CAGR (2025 - 2035) 14.3%

Major Players

Vodafone Group (GB), AT&T Inc. (US), Verizon Communications (US), Deutsche Telekom AG (DE), Orange S.A. (FR), Telefónica S.A. (ES), T-Mobile US, Inc. (US), China Mobile Ltd. (CN), Bharti Airtel Limited (IN)

Mobile Value Added Services Market Trends

The Mobile Value-Added Services (MVAS) Market is currently experiencing a dynamic evolution, driven by the increasing demand for enhanced mobile experiences among consumers. As mobile technology continues to advance, service providers are focusing on delivering innovative solutions that cater to diverse user needs. This market encompasses a wide range of services, including mobile payments, entertainment, and location-based services, which are becoming integral to everyday life. The proliferation of smartphones and the growing penetration of mobile internet are further propelling the adoption of these services, suggesting a robust growth trajectory in the foreseeable future. Moreover, the competitive landscape within the Mobile Value-Added Services (MVAS) Market is intensifying, as various players strive to differentiate their offerings. Companies are increasingly investing in research and development to create unique value propositions that resonate with consumers. The integration of artificial intelligence and machine learning into MVAS is also noteworthy, as it enhances personalization and user engagement. As the market continues to mature, it appears that collaboration between telecom operators and content providers will play a crucial role in shaping the future of mobile value-added services, potentially leading to more comprehensive and user-centric solutions.

Increased Focus on Personalization

The Mobile Value-Added Services (MVAS) Market is witnessing a heightened emphasis on personalized offerings. Service providers are leveraging data analytics to understand user preferences and behaviors, enabling them to tailor services that resonate with individual needs. This trend not only enhances user satisfaction but also fosters customer loyalty, as consumers are more likely to engage with services that align with their specific interests.

Expansion of Mobile Payment Solutions

The proliferation of mobile payment solutions is transforming the Mobile Value-Added Services (MVAS) Market. As consumers increasingly prefer cashless transactions, service providers are innovating to offer secure and convenient payment options. This trend is likely to drive the adoption of mobile wallets and contactless payment systems, facilitating seamless transactions across various sectors.

Integration of AI and Automation

The integration of artificial intelligence and automation technologies is reshaping the Mobile Value-Added Services (MVAS) Market. By utilizing AI-driven tools, service providers can enhance user experiences through improved customer support and personalized recommendations. This trend indicates a shift towards more efficient service delivery, as automation streamlines operations and reduces response times.

Mobile Value Added Services Market Drivers

Rising Smartphone Penetration

The proliferation of smartphones has been a pivotal driver for the Mobile Value-Added Services (MVAS) Market. As more individuals gain access to smartphones, the demand for value-added services such as mobile applications, entertainment, and information services increases. Recent statistics indicate that smartphone penetration has reached approximately 80% in many regions, leading to a surge in mobile internet usage. This trend suggests that consumers are increasingly reliant on mobile devices for various services, thereby creating a fertile ground for MVAS providers. The growing number of smartphone users is likely to enhance the market's potential, as businesses seek to leverage this trend to offer innovative services tailored to consumer preferences.

Growing Demand for Mobile Content

The insatiable appetite for mobile content is significantly influencing the Mobile Value-Added Services (MVAS) Market. With the rise of streaming services, social media, and mobile gaming, consumers are increasingly seeking engaging content on their mobile devices. Reports indicate that mobile video consumption has surged, with users spending an average of 30 minutes daily on video platforms. This trend underscores the importance of content delivery as a key component of MVAS. As content providers and telecom operators collaborate to deliver high-quality mobile content, the market is poised for growth. The increasing demand for diverse content types, including music, video, and interactive applications, is likely to drive innovation and investment in the MVAS sector.

Integration of Advanced Analytics

The integration of advanced analytics into mobile services is emerging as a significant driver for the Mobile Value-Added Services (MVAS) Market. By leveraging data analytics, businesses can gain insights into consumer behavior, preferences, and trends. This capability allows MVAS providers to tailor their offerings to meet specific customer needs. Recent studies indicate that companies utilizing data analytics in their mobile strategies experience a 15% increase in service adoption rates. As the demand for data-driven decision-making continues to rise, the integration of analytics into MVAS is likely to enhance service personalization and effectiveness, thereby fostering market expansion.

Increased Focus on Customer Engagement

The emphasis on customer engagement is becoming a crucial driver for the Mobile Value-Added Services (MVAS) Market. Businesses are increasingly recognizing the importance of building strong relationships with their customers through personalized services and interactive experiences. This trend is evident in the rise of loyalty programs, mobile marketing campaigns, and customer feedback mechanisms. Research indicates that companies that prioritize customer engagement see a 20% increase in customer retention rates. As organizations strive to enhance customer satisfaction and loyalty, they are likely to invest in MVAS that facilitate effective communication and engagement strategies, thereby propelling market growth.

Advancements in Mobile Payment Technologies

The evolution of mobile payment technologies is reshaping the Mobile Value-Added Services (MVAS) Market. With the advent of digital wallets and contactless payment solutions, consumers are increasingly adopting mobile payment methods for transactions. Data suggests that mobile payment transactions are expected to exceed 4 trillion dollars by 2025, reflecting a growing trend towards cashless economies. This shift not only enhances convenience for consumers but also opens new avenues for MVAS providers to offer integrated payment solutions. As businesses recognize the potential of mobile payments, they are likely to invest in MVAS that facilitate seamless transactions, thereby driving market growth and enhancing customer experiences.

Market Segment Insights

By Type: Short Message Service (SMS) (Largest) vs. Data and Value-Added Services (VAS) (Fastest-Growing)

In the Mobile Value-Added Services (MVAS) market, Short Message Service (SMS) remains the largest segment, holding a substantial share of the overall market. This traditional form of communication continues to be widely utilized due to its reliability and effectiveness in conveying messages swiftly. In contrast, the Data and Value-Added Services (VAS) segment is gaining momentum, driven by the surge in smartphone and internet penetration.

SMS (Dominant) vs. Data and VAS (Emerging)

The SMS segment is characterized by its established presence and widespread usage across various demographics, making it a dominant force in the MVAS market. It caters to both personal and business communications, ensuring messages are promptly delivered. On the other hand, Data and Value-Added Services (VAS) represent an emerging opportunity, as consumers increasingly seek enhanced digital experiences. This segment includes services such as mobile gaming, streaming, and app-based services, which are rapidly evolving to meet the demands for interactive and personalized content.

By Product: Mobile Games (Largest) vs. Mobile Wallet (Fastest-Growing)

In the Mobile Value-Added Services (MVAS) market, Mobile Games has captured the largest share, fueled by a growing base of smartphone users and increased engagement with mobile entertainment. Following closely is Mobile Music, attracting users with streaming services and personalized content offerings, alongside Mobile Advertising, which has seen significant monetization strategies. Other segments like Mobile Wallet and Mobile Commerce are emerging, gaining traction thanks to the rise in digital payments and e-commerce activities.

Mobile Games (Dominant) vs. Mobile Wallet (Emerging)

Mobile Games remains the dominant force within the MVAS market, driven by innovative game designs and social gaming experiences that enhance user engagement. This segment is characterized by a blend of casual and competitive gaming, appealing to diverse demographics. In contrast, Mobile Wallet is quickly emerging as a vital service, capitalizing on the increased adoption of digital payment systems and consumer preference for cashless transactions. The convenience and security offered by mobile wallets are driving robust growth, positioning them as essential tools for seamless financial transactions in an increasingly digital world.

By Store: Google Play (Largest) vs. App Store (Fastest-Growing)

In the Mobile Value-Added Services (MVAS) Market, the 'Store' segment showcases a diverse distribution of significant players. Google Play holds a dominant position, commanding a substantial share of the market. It serves as a primary source for Android users, fostering a wide array of apps and services that enhance mobile device functionality. On the other hand, the App Store (iOS) also boasts a considerable presence, appealing to a dedicated user base despite having a smaller market share compared to Google Play. Additionally, 'Others' encompasses various alternative app stores that contribute to the MVAS ecosystem but hold relatively minor shares in comparison.

Google Play (Dominant) vs. App Store (Emerging)

Google Play, as the dominant player in the MVAS market, offers an extensive catalog of applications that cater to diverse consumer needs, ranging from productivity to entertainment. Its robust infrastructure facilitates seamless downloads and updates, enhancing user experience. In contrast, the App Store is recognized as the fastest-growing segment due to its focus on quality, security, and curated content. It provides access to exclusive applications and services that appeal to iOS users, creating a premium environment. This differentiation in approach has allowed the App Store to rapidly capture new users while maintaining a loyal customer base, driving its growth in an ever-competitive market.

By Verticals: BFSI (Largest) vs. Media & Entertainment (Fastest-Growing)

The Mobile Value-Added Services (MVAS) market showcases a diversified landscape, with key verticals such as BFSI, IT & Telecommunication, Media & Entertainment, Retail, Healthcare, and Government making significant contributions. Among these, the Banking, Financial Services, and Insurance (BFSI) segment holds a dominant position due to its extensive adoption of mobile-based services for transactions, customer support, and data management, reflecting a vast share in the market. The Media & Entertainment sector, driven by increasing digital consumption, particularly in mobile streaming and gaming, is one of the most rapidly expanding segments in the MVAS sphere.

BFSI (Dominant) vs. Media & Entertainment (Emerging)

In the MVAS market, the BFSI sector stands out as the dominant force, leveraging mobile technologies for enhanced customer engagement, secure transactions, and efficient service delivery. Their services integrate advanced features, such as mobile banking, alerts, and easy payment solutions, ensuring a seamless customer experience. Conversely, the Media & Entertainment vertical represents an emerging area, characterized by a surging demand for mobile content consumption, including video streaming and mobile gaming. This vertical is fueled by innovative mobile applications and platforms that are continually evolving to provide immersive experiences, thus attracting a diverse audience and driving growth.

Get more detailed insights about Mobile Value Added Services Market

Regional Insights

By Region, the study provides market insights into North America, Europe, Asia-Pacific and the Rest of the World. North America Mobile Value-Added Services (MVAS) market accounted for USD 110.58 billion in 2021 and is expected to exhibit a significant CAGR growth during the study period. North America now dominates the worldwide market for value-added services and will keep this position during the evaluation period. The Mobile Value-Added Services (MVAS) market in the area is driven by elements, including several MVAS providers offering services to organizations and vertical markets and advancements in value-added telematics technology.

Further, the major countries studied in the market report are The U.S., Canada, Germany, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

Figure 4:  MOBILE VALUE-ADDED SERVICES (MVAS) MARKET SHARE BY REGION 2021 (%)

MOBILE VALUE-ADDED SERVICES (MVAS) MARKET SHARE BY REGION 2021

Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

The second-largest market share in the world belongs to Europe. The Region has a subscriber base for mobile value-added services from several economic sectors. The market is expected to develop at a quick rate due to factors including the rising number of businesses and industry verticals using different mobile value-added services and the booming retail, BFSI, and IT and telecommunications sectors. . Further, the Germany Mobile Value-Added Services (MVAS) market held the largest market share. The UK Mobile Value-Added Services (MVAS) market was the fastest-growing European Region.

By 2030, Asia-Pacific is expected to control the worldwide market, and during the forecast period, it is expected to continue to develop at the quickest rate. The Asia-Pacific area has a large population of mobile phone users, and these devices are mostly utilized for entertainment purposes, including news, mobile banking, movies, and other forms of media. The market is anticipated to expand quickly due to various factors, including an increase in the number of companies and industry verticals employing different mobile value-added services and the Region's developing retail, e-commerce, IT, and telecommunications industries.

Mobile Value Added Services Market Regional Image

Key Players and Competitive Insights

Major market players are investing a lot of money in R&D to expand their product portfolios, which will spur further market growth for Mobile Value-Added Services (MVAS) industry. With significant industry changes, including new product releases, contractual agreements, mergers and acquisitions, increased investments, and collaboration with other organizations, market participants are also undertaking various strategic activities to expand their presence. Mobile Value-Added Services (MVAS) industry competitors must provide affordable products to grow and remain in a market that is becoming more competitive.

Manufacturing locally to cut operational costs is one of the main business tactics used by the Mobile Value-Added Services (MVAS) industry to serve customers and increase the market sector. The Mobile Value-Added Services (MVAS) industry has recently given medicine some of the most important advantages. The Mobile Value-Added Services (MVAS) market major players such as Singtel, MyRepublic Limited, PROTECH, and InMobi Pte. Ltd, Vodafone Group PLC, On Mobile  Limited, CALLUP, Kongzhong Corporation, Stonehenge Telecom, Streamwide SA, Symsoft, Comviva, and others are working on expanding the market demand by investing in research and development activities.

Allot Ltd. is a leading innovator in network intelligence and security solutions for service providers and businesses worldwide.  deployment of Allot's solutions for network & application analytics, traffic shaping & control, network-based security services, and other uses enhances value for its clients.

Over 1000 businesses and over 500 mobile, fixed, and cloud service providers use multi-service platforms from Allot. Over 20 million customers worldwide now utilize its market-leading network-based security-as-a-service solution, which has over 50% penetration with some service providers.

Key Companies in the Mobile Value Added Services Market market include

Industry Developments

January 2021: Weiyouxin Technology, a private domain SaaS software operating service provider, has received funding from ZW Data Action Technologies, Inc. (the US), a firm that offers integrated data analytics, online advertising, precision marketing, and other value-added services.

January 2021: State-run BSNL (India) awarded PertSol (Part Telecom Solutions Pvt Ltd.) a contract of Rs 30 crore for the deployment of a Location Based System (LBS) for the telco's pan-Indian 2G, 3G, and 4G networks. According to the Unified Access Service License (UASL) regulations, the telecom department ordered the implementation of LBS in 2014.

January 2021: A tier-1 CSP in Europe has chosen Allot HomeSecure and BusinessSecure to offer consumers and small businesses cybersecurity and content control services, according to Allot Ltd. (the UK), a top provider of cutting-edge network intelligence & security-as-a-service (SECaaS) solutions supporting CSPs and enterprises. This agreement comes after the service provider successfully used Allot's NetworkSecure to safeguard CPEs, routers, and other devices in homes and businesses.

Future Outlook

Mobile Value Added Services Market Future Outlook

The Mobile Value-Added Services (MVAS) Market is projected to grow at a 14.3% CAGR from 2024 to 2035, driven by increasing smartphone penetration, demand for personalized services, and advancements in mobile technology.

New opportunities lie in:

  • Integration of AI-driven customer support solutions
  • Development of subscription-based content delivery platforms
  • Expansion of mobile payment solutions for e-commerce

By 2035, the MVAS market is expected to be robust, reflecting substantial growth and innovation.

Market Segmentation

Mobile Value Added Services Market Type Outlook

  • Short Message Service (SMS)
  • Voice
  • Data and Value-Added Services (VAS)

Mobile Value Added Services Market Store Outlook

  • Google Play
  • App Store (iOS)
  • Others

Mobile Value Added Services Market Product Outlook

  • Mobile Games
  • Mobile Music
  • Mobile Wallet
  • Mobile Commerce
  • Mobile Advertising
  • Email and IM

Mobile Value Added Services Market Verticals Outlook

  • BFSI
  • IT & Telecommunication
  • Media & Entertainment
  • Retail
  • Healthcare
  • Government
  • Others

Report Scope

MARKET SIZE 2024376.15(USD Billion)
MARKET SIZE 2025429.94(USD Billion)
MARKET SIZE 20351636.34(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)14.3% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of artificial intelligence in Mobile Value-Added Services (MVAS) enhances personalization and user engagement.
Key Market DynamicsRising consumer demand for personalized mobile applications drives innovation in Mobile Value-Added Services market offerings.
Countries CoveredNorth America, Europe, APAC, South America, MEA

Market Highlights

Author
Aarti Dhapte
Team Lead - Research

She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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FAQs

What is the current valuation of the Mobile Value-Added Services (MVAS) Market?

As of 2024, the Mobile Value-Added Services (MVAS) Market was valued at 376.15 USD Billion.

What is the projected market size for the MVAS Market by 2035?

The MVAS Market is projected to reach approximately 1636.34 USD Billion by 2035.

What is the expected CAGR for the MVAS Market during the forecast period 2025 - 2035?

The expected CAGR for the MVAS Market during the forecast period 2025 - 2035 is 14.3%.

Which companies are considered key players in the MVAS Market?

Key players in the MVAS Market include Vodafone Group, AT&T Inc., Verizon Communications, Deutsche Telekom AG, and others.

What are the main segments of the MVAS Market?

The MVAS Market is segmented into types, products, stores, and verticals, each with distinct valuations.

How much revenue did the Voice segment generate in 2024?

In 2024, the Voice segment generated revenue of 100.0 USD Billion.

What is the projected revenue for Mobile Wallet services by 2035?

Mobile Wallet services are projected to generate approximately 250.0 USD Billion by 2035.

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