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Network Managed Services Market

ID: MRFR/ICT/22661-HCR
100 Pages
Aarti Dhapte
October 2025

Network-managed Services Market Research Report: By Network-managed Services Type (Managed Network Services, Managed Security Services, Managed Cloud Services, Managed WAN Services, Managed LAN Services), By Network Infrastructure (Routers, Switches, Firewalls, Wireless Access Points, Load Balancers), By Service Level Agreement (SLA) (Gold, Silver, Bronze, Platinum, Custom), By Application (Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence (BI), Supply Chain Management (SCM), Email and Messagin... read more

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Network Managed Services Market Summary

As per MRFR analysis, the Network-managed Services Market Size was estimated at 119.01 USD Billion in 2024. The Network-managed Services industry is projected to grow from 134.36 USD Billion in 2025 to 451.75 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 12.89 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Network-managed Services Market is experiencing robust growth driven by technological advancements and evolving consumer needs.

  • The market is witnessing increased adoption of cloud services, particularly in North America, which remains the largest market.
  • There is a growing emphasis on cybersecurity, especially within the Managed Security Services segment, which is the fastest-growing area.
  • Automation and AI are becoming integral to service delivery, enhancing efficiency across various network-managed services.
  • Rising demand for remote work solutions and advancements in network automation technologies are key drivers propelling market expansion.

Market Size & Forecast

2024 Market Size 119.01 (USD Billion)
2035 Market Size 451.75 (USD Billion)
CAGR (2025 - 2035) 12.89%

Major Players

IBM (US), Cisco Systems (US), AT&T (US), NTT Data (JP), Accenture (IE), Hewlett Packard Enterprise (US), Tata Consultancy Services (IN), Fujitsu (JP), Orange Business Services (FR), Verizon Communications (US)

Network Managed Services Market Trends

The Network-managed Services Market is currently experiencing a transformative phase, driven by the increasing demand for efficient and reliable network solutions. Organizations are increasingly recognizing the value of outsourcing their network management to specialized service providers. This shift allows businesses to focus on their core competencies while leveraging the expertise of third-party vendors. As technology evolves, the integration of advanced analytics and automation into network management services is becoming more prevalent, enhancing operational efficiency and reducing downtime. Furthermore, the growing complexity of network infrastructures necessitates a more strategic approach to management, prompting companies to seek comprehensive solutions that can adapt to their unique needs. In addition, the rise of remote work and digital transformation initiatives has further accelerated the adoption of network-managed services. Companies are now prioritizing secure and scalable network solutions to support their distributed workforce. This trend indicates a shift towards more flexible service models, where providers offer tailored solutions that align with specific business objectives. As the Network-managed Services Market continues to evolve, it appears poised for sustained growth, driven by technological advancements and changing organizational needs.

Increased Adoption of Cloud Services

Organizations are increasingly migrating to cloud-based solutions, which necessitates robust network management services. This trend reflects a broader shift towards digital transformation, where businesses seek to enhance agility and scalability.

Focus on Cybersecurity

With the rise in cyber threats, there is a heightened emphasis on integrating cybersecurity measures within network management services. Companies are prioritizing secure network environments to protect sensitive data and maintain operational integrity.

Emphasis on Automation and AI

The integration of automation and artificial intelligence into network management is gaining traction. These technologies enable proactive monitoring and management, reducing human error and enhancing overall service efficiency.

Network Managed Services Market Drivers

Integration of IoT Devices

The proliferation of Internet of Things (IoT) devices significantly influences the Network-managed Services Market. With billions of devices expected to be connected by 2025, the demand for effective network management solutions is likely to escalate. Organizations are increasingly reliant on IoT for operational efficiency, data collection, and real-time analytics. This trend necessitates advanced network management services to ensure optimal performance and security of interconnected devices. The market for IoT-related network management services is projected to grow substantially, potentially reaching USD 50 billion by 2027. Consequently, the integration of IoT devices is a key driver for the Network-managed Services Market.

Rising Demand for Remote Work Solutions

The Network-managed Services Market experiences a notable surge in demand for remote work solutions. As organizations increasingly adopt flexible work arrangements, the need for reliable network management services becomes paramount. This shift is evidenced by a projected increase in remote work technologies, with estimates suggesting that the market for remote work solutions could reach USD 100 billion by 2026. Network-managed services play a crucial role in ensuring seamless connectivity and security for remote employees, thereby enhancing productivity and collaboration. Companies are likely to invest in these services to maintain operational efficiency and support their workforce, indicating a robust growth trajectory for the Network-managed Services Market.

Growing Focus on Data Privacy Regulations

The Network-managed Services Market is significantly impacted by the increasing emphasis on data privacy regulations. As governments worldwide implement stricter data protection laws, organizations are compelled to enhance their network security measures. Compliance with regulations such as GDPR and CCPA necessitates robust network management services to safeguard sensitive information. This trend is likely to drive investments in network-managed services, as companies seek to mitigate risks associated with data breaches and non-compliance penalties. The market for compliance-driven network management solutions is expected to expand, reflecting the critical role of data privacy in shaping the Network-managed Services Market.

Advancements in Network Automation Technologies

The Network-managed Services Market is witnessing a transformative shift due to advancements in network automation technologies. Automation enhances operational efficiency by streamlining network management processes, reducing human error, and enabling proactive issue resolution. As organizations increasingly adopt automated solutions, the demand for network-managed services that incorporate these technologies is likely to rise. Market analysts project that the network automation segment could grow to USD 30 billion by 2025, underscoring the importance of automation in the Network-managed Services Market. This trend not only improves service delivery but also allows organizations to focus on strategic initiatives.

Increased Investment in Cybersecurity Solutions

The Network-managed Services Market is experiencing heightened investment in cybersecurity solutions. As cyber threats become more sophisticated, organizations are prioritizing the protection of their networks and data. This trend is reflected in the projected growth of the cybersecurity market, which is expected to reach USD 300 billion by 2026. Network-managed services that offer integrated cybersecurity solutions are becoming essential for businesses aiming to safeguard their operations. The increasing awareness of cyber risks is likely to drive demand for comprehensive network management services, positioning cybersecurity as a pivotal driver in the Network-managed Services Market.

Market Segment Insights

By Type: Managed Network Services (Largest) vs. Managed Security Services (Fastest-Growing)

In the Network-managed Services Market, Managed Network Services holds the largest market share, dominating the landscape as organizations increasingly rely on efficient network management for their daily operations. Following closely is Managed Security Services, which has gained substantial traction due to the rising emphasis on cybersecurity in today's digital age, drawing attention from enterprises keen on protecting their data and infrastructure. This increasing need for comprehensive security solutions positions it as the fastest-growing segment within this market.

Network Management: Managed Network Services (Dominant) vs. Managed Security Services (Emerging)

Managed Network Services stands as the dominant player in the Network-managed Services Market, known for delivering comprehensive solutions that enhance network performance, reliability, and scalability for organizations. With clients ranging from small businesses to large enterprises, this service ensures seamless connectivity and operational efficiency. In contrast, Managed Security Services represents an emerging force, driven by the imperative for enhanced cybersecurity measures amid rising cyber threats. These services offer vital security protocols, monitoring, and response strategies, making them essential for organizations prioritizing data protection and compliance. The increasing integration of advanced technologies, such as artificial intelligence and machine learning in security service offerings, further accelerates their market appeal.

By Network Infrastructure: Routers (Largest) vs. Wireless Access Points (Fastest-Growing)

In the Network-managed Services Market, routers command a significant market share, serving as the backbone for network connections. They play a vital role in directing data traffic and ensuring efficient communication between devices. Following routers, switches and firewalls hold substantial shares as well, providing essential security and connectivity functionalities in modern networks. Wireless access points and load balancers, while crucial, hold comparatively smaller shares; however, their importance is rapidly increasing as organizations move toward more mobile and cloud-based solutions.

Routers (Dominant) vs. Wireless Access Points (Emerging)

Routers are critical components in network infrastructures, known for their stability and reliability in managing data flow. They connect different networks and ensure efficient internet access. Their dominance is largely driven by the continuous demand for higher bandwidth and low-latency applications. In contrast, wireless access points are emerging as vital technological assets, enabling wireless connectivity in diverse environments. The growing adoption of remote work and mobile devices fuels their demand. As businesses transition towards more flexible setups, the focus on high-performance wireless access solutions continues to accelerate.

By Service Level Agreement (SLA): Gold (Largest) vs. Platinum (Fastest-Growing)

The Service Level Agreement (SLA) segment within the Network-managed Services Market showcases a diverse distribution among its values, with Gold emerging as the largest segment. Gold SLAs cater to organizations demanding premium services, ensuring robust performance and reliability. In contrast, Platinum SLAs are gaining traction, appealing to businesses seeking even higher levels of support and tailored solutions. This dynamic highlights the evolving preferences of clients, driving a shift towards more specialized service agreements.

Service Level Agreements: Gold (Dominant) vs. Platinum (Emerging)

Gold SLAs represent the dominant choice for enterprises that require high responsiveness and comprehensive support, characterized by strict performance metrics and thorough monitoring. These agreements typically ensure guaranteed maximum downtime, swift issue resolution, and dedicated account management, appealing to businesses with critical operational needs. Conversely, Platinum SLAs are emerging as the go-to option for organizations that require personalized service and extensive customization. With added flexibility, they allow clients to tailor solutions to meet specific business goals, fostering a proactive approach to service management.

By Application: Enterprise Resource Planning (ERP) (Largest) vs. Customer Relationship Management (CRM) (Fastest-Growing)

The Network-managed Services Market showcases a diverse range of applications, with Enterprise Resource Planning (ERP) leading the share due to its pivotal role in integrating core business processes. Following closely is Customer Relationship Management (CRM), which has carved out a significant niche by enhancing customer interactions and driving sales strategies. The collective demand for Business Intelligence (BI), Supply Chain Management (SCM), and Email and Messaging applications contributes to a balanced distribution across this market segment, allowing businesses to optimize operations across various functionalities.

ERP (Dominant) vs. CRM (Emerging)

Enterprise Resource Planning (ERP) is crucial for organizations seeking cohesive management of core processes, thus positioning itself as a dominant player in the Network-managed Services Market. Its extensive functionality ensures a seamless flow of information across departments, offering enhanced visibility and operational efficiency. Conversely, Customer Relationship Management (CRM) systems are emerging rapidly, driven by the need for personalized customer engagement and data-driven decision-making. This growth is fueled by technology advancements that enable automation and analytics, allowing businesses to streamline their marketing and sales efforts effectively. While ERP implements broad organizational control, CRM focuses on optimizing customer interactions, making both indispensable in today's competitive landscape.

By Industry Vertical: Banking, Financial Services, and Insurance (BFSI) (Largest) vs. Healthcare (Fastest-Growing)

The Network-managed Services Market is witnessing significant contributions from various industry verticals. Among these, the Banking, Financial Services, and Insurance (BFSI) sector stands as the largest, commanding a notable share. This dominance is propelled by the critical need for secure and reliable network management solutions in financial transactions and regulatory compliance. On the other hand, the healthcare sector is emerging as the fastest-growing segment, driven by the increasing demand for telemedicine and digital health solutions, coupled with the need for stringent data security measures in patient information management.

BFSI: Dominant vs. Healthcare: Emerging

The BFSI segment in the Network-managed Services Market is characterized by its emphasis on security and compliance, as organizations in this vertical are heavily regulated and require robust network infrastructures to protect sensitive financial data. Network-managed services provide them with scalable and secure solutions that facilitate seamless operations and innovation. Conversely, the healthcare sector is marked by rapid digitization, fueling the demand for network management services that support telehealth services and electronic health records. With an increasing focus on patient engagement and data security, healthcare providers are rapidly adopting these solutions, making it a hotbed for growth and innovation in network management.

Get more detailed insights about Network Managed Services Market

Regional Insights

The regional segmentation of the Network-managed Services Market offers valuable insights into the industry's geographic distribution and growth potential. North America dominates the market with a significant revenue share, driven by factors such as advanced infrastructure, high technology adoption, and a robust IT sector. Europe follows closely, exhibiting steady growth due to government initiatives promoting digital transformation. The APAC region is projected to witness substantial growth in the coming years, primarily attributed to the increasing adoption of cloud and managed services by businesses in emerging economies.

South America and MEA present promising opportunities for market expansion due to the rising demand for network management solutions in these regions. These regional insights help stakeholders identify key growth areas and tailor strategies to capitalize on market opportunities. 

Figure3: Network Managed Services Market, By Regional, 2023 & 2032 (USD billion)

Network Managed Services Market, By Regional, 2023 & 2032 (USD billion)

Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

Network Managed Services Market Regional Image

Key Players and Competitive Insights

Major players in the Network-managed Services Market industry are constantly striving to gain a competitive advantage by introducing innovative solutions and services. Leading Network-managed Services Market players are investing heavily in research and development to stay ahead of the curve and meet the evolving demands of customers. The Network-managed Services Market development is driven by the increasing adoption of cloud-based services, the need for improved network performance, and the growing complexity of IT environments. The Network-managed Services Market Competitive Landscape is characterized by the presence of both established and emerging players.

AT&T, a leading company in the Network-managed Services Market, offers a comprehensive suite of managed services designed to help businesses optimize their network performance and efficiency. The company's managed services portfolio includes network design, implementation, and support, as well as cloud-based services and security solutions. AT&T's extensive experience and reach make it a trusted partner for businesses looking to improve their network infrastructure and operations. Another key player in the Network-managed Services Market is Verizon.

Verizon offers a range of managed services tailored to the specific needs of businesses, including network assessment, design, and implementation, as well as ongoing monitoring and support. The company's focus on customer satisfaction and its commitment to delivering high-quality services have made it a preferred choice for businesses seeking reliable and efficient network management solutions.

Key Companies in the Network Managed Services Market market include

Industry Developments

  • Q2 2024: AT&T and Cisco expand partnership to deliver managed network services for enterprise customers AT&T and Cisco announced an expanded partnership to offer new managed network services, including SD-WAN and security solutions, targeting enterprise clients seeking enhanced connectivity and network management.
  • Q2 2024: Aryaka launches new managed SD-WAN service for global enterprises Aryaka introduced a new managed SD-WAN service designed for multinational companies, aiming to simplify global network management and improve application performance across distributed locations.
  • Q1 2024: IBM acquires network services provider NS1 to bolster managed network offerings IBM completed the acquisition of NS1, a provider of network automation and management solutions, to strengthen its managed network services portfolio and expand its enterprise customer base.
  • Q2 2024: Verizon Business wins multi-year managed network services contract with global logistics firm Verizon Business secured a multi-year contract to provide managed network services, including SD-WAN and security, for a major global logistics company, supporting its digital transformation initiatives.
  • Q1 2024: Orange Business Services launches new managed LAN offering for European enterprises Orange Business Services unveiled a new managed LAN solution tailored for European enterprise customers, aiming to simplify network operations and enhance security across corporate campuses.
  • Q2 2024: NTT Ltd. opens new network operations center in Singapore to support managed services growth NTT Ltd. inaugurated a new network operations center in Singapore, expanding its managed network services capabilities in the Asia-Pacific region and supporting increased demand from enterprise clients.
  • Q1 2024: HCLTech partners with Juniper Networks to deliver AI-powered managed network services HCLTech and Juniper Networks announced a strategic partnership to offer AI-driven managed network services, focusing on automation and predictive analytics for enterprise customers.
  • Q2 2024: BT Group launches managed SASE service for UK businesses BT Group introduced a new managed Secure Access Service Edge (SASE) offering for UK enterprises, combining network and security services to support hybrid work environments.
  • Q1 2024: Lumen Technologies appoints new head of managed network services division Lumen Technologies named a new executive to lead its managed network services division, signaling a renewed focus on expanding its enterprise solutions portfolio.
  • Q2 2024: Tata Communications secures managed network services contract with global automotive manufacturer Tata Communications won a contract to provide managed network services, including SD-WAN and cloud connectivity, for a leading global automotive manufacturer.
  • Q1 2024: Vodafone Business launches managed IoT network service for European SMEs Vodafone Business rolled out a new managed IoT network service aimed at small and medium-sized enterprises in Europe, enabling secure and scalable device connectivity.
  • Q2 2024: Cognizant announces partnership with Fortinet to deliver managed network security services Cognizant and Fortinet formed a partnership to provide managed network security services, integrating Fortinet’s security solutions into Cognizant’s managed services portfolio for enterprise clients.

Future Outlook

Network Managed Services Market Future Outlook

The Network-managed Services Market is projected to grow at a 12.89% CAGR from 2024 to 2035, driven by increasing demand for cloud solutions, cybersecurity enhancements, and IoT integration.

New opportunities lie in:

  • Expansion of AI-driven network optimization tools
  • Development of tailored cybersecurity solutions for SMEs
  • Integration of 5G technology in managed services offerings

By 2035, the market is expected to achieve substantial growth, driven by innovation and evolving customer needs.

Market Segmentation

Network Managed Services Market Type Outlook

  • Managed Network Services
  • Managed Security Services
  • Managed Cloud Services
  • Managed WAN Services
  • Managed LAN Services

Network Managed Services Market Application Outlook

  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Business Intelligence (BI)
  • Supply Chain Management (SCM)
  • Email and Messaging

Network Managed Services Market Industry Vertical Outlook

  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Government
  • Manufacturing
  • IT and Telecom

Network Managed Services Market Network Infrastructure Outlook

  • Routers
  • Switches
  • Firewalls
  • Wireless Access Points
  • Load Balancers

Network Managed Services Market Service Level Agreement (SLA) Outlook

  • Gold
  • Silver
  • Bronze
  • Platinum
  • Custom

Report Scope

MARKET SIZE 2024119.01(USD Billion)
MARKET SIZE 2025134.36(USD Billion)
MARKET SIZE 2035451.75(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)12.89% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of artificial intelligence enhances efficiency in the Network-managed Services Market.
Key Market DynamicsRising demand for cloud-based solutions drives competitive dynamics in the Network-managed Services Market.
Countries CoveredNorth America, Europe, APAC, South America, MEA

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FAQs

What is the current valuation of the Network-managed Services Market in 2025?

The Network-managed Services Market is valued at approximately 119.01 USD Billion in 2024.

What is the projected market size for the Network-managed Services Market by 2035?

The market is projected to reach approximately 451.75 USD Billion by 2035.

What is the expected CAGR for the Network-managed Services Market during the forecast period 2025 - 2035?

The expected CAGR for the Network-managed Services Market during the forecast period 2025 - 2035 is 12.89%.

Which companies are considered key players in the Network-managed Services Market?

Key players in the market include IBM, Cisco Systems, AT&T, NTT Data, Accenture, Hewlett Packard Enterprise, Tata Consultancy Services, Fujitsu, Orange Business Services, and Verizon Communications.

What are the main segments of the Network-managed Services Market?

The main segments include Managed Network Services, Managed Security Services, Managed Cloud Services, Managed WAN Services, and Managed LAN Services.

How do Managed Network Services perform in terms of market valuation?

Managed Network Services had a valuation of 30.0 USD Billion in 2024 and is projected to reach 115.0 USD Billion by 2035.

What is the market valuation for Managed Security Services?

Managed Security Services was valued at 25.0 USD Billion in 2024 and is expected to grow to 90.0 USD Billion by 2035.

What is the projected growth for Wireless Access Points in the Network Infrastructure segment?

Wireless Access Points had a valuation of 30.0 USD Billion in 2024 and is projected to reach 120.0 USD Billion by 2035.

What are the expected valuations for different Service Level Agreements (SLAs) in the market?

Gold SLAs are projected to grow from 35.0 USD Billion in 2024 to 135.0 USD Billion by 2035.

Which industry verticals are driving growth in the Network-managed Services Market?

Key industry verticals include Banking, Financial Services, and Insurance, Healthcare, Government, Manufacturing, and IT and Telecom.

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