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Passenger Information System Market

ID: MRFR/ICT/1576-CR
147 Pages
Shubham Munde
November 2020

Passenger Information System Market Size, Share and Research Report: By Component (Networking Devices, Sensors, Multimedia Display, Communication Devices), Transportation Mode (Railways, Airways, And Roadways), Solution (Display System, Infotainment System, Information Announcement System, Passenger Information Mobile Application, Emergency Communication System), By Services (Professional Services, Cloud Services, And Integration Services) Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035.

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Summary Table of Contents Segmentation Download PDF

Passenger Information System Market Summary

As per Market Research Future analysis, the Passenger Information System Market was estimated at 37.69 USD Billion in 2024. The Passenger Information System industry is projected to grow from 42.18 USD Billion in 2025 to 129.82 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 11.9% during the forecast period 2025 - 2035

Key Market Trends & Highlights

The Passenger Information System Market is poised for substantial growth driven by technological advancements and user-centric innovations.

  • The integration of smart technologies is transforming the Passenger Information System Market landscape, enhancing operational efficiency.
  • A pronounced focus on user experience is emerging, as stakeholders seek to provide seamless and intuitive information delivery.
  • Sustainability initiatives are gaining traction, reflecting a broader commitment to environmentally responsible practices within the industry.
  • Rising demand for real-time information and government initiatives are key drivers propelling growth, particularly in the North American railway segment and the rapidly expanding networking devices market in Asia-Pacific.

Market Size & Forecast

2024 Market Size 37.69 (USD Billion)
2035 Market Size 129.82 (USD Billion)
CAGR (2025 - 2035) 11.9%

Major Players

Siemens (DE), Thales (FR), Alstom (FR), Bombardier (CA), Cisco Systems (US), Mitsubishi Electric (JP), Kapsch TrafficCom (AT), Indra Sistemas (ES), Hitachi (JP)

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Passenger Information System Market Trends

The Passenger Information System Market is currently experiencing a transformative phase, driven by advancements in technology and increasing demand for real-time data dissemination. This market encompasses a variety of systems designed to provide passengers with timely information regarding travel schedules, delays, and other essential updates. As urbanization continues to rise, the need for efficient public transport solutions becomes more pressing, leading to a greater emphasis on integrated information systems that enhance user experience. Furthermore, the growing focus on sustainability and smart city initiatives appears to be influencing the development of these systems, as stakeholders seek to optimize resource allocation and improve overall operational efficiency. In addition, the Passenger Information System Market is likely to benefit from the integration of artificial intelligence and machine learning technologies. These innovations may facilitate predictive analytics, enabling transport operators to anticipate passenger needs and adjust services accordingly. Moreover, the increasing adoption of mobile applications for travel information suggests a shift towards more user-centric solutions. As the market evolves, collaboration among various stakeholders, including government agencies and private enterprises, seems essential for fostering innovation and ensuring the successful implementation of advanced passenger information systems.

Integration of Smart Technologies

The Passenger Information System Market is witnessing a trend towards the incorporation of smart technologies, such as IoT and AI. These advancements enable real-time data collection and analysis, enhancing the accuracy and timeliness of information provided to passengers.

Focus on User Experience

There is a growing emphasis on improving user experience within the Passenger Information System Market. Stakeholders are increasingly prioritizing intuitive interfaces and personalized information delivery, which may lead to higher passenger satisfaction and engagement.

Sustainability Initiatives

Sustainability is becoming a central theme in the Passenger Information System Market. As cities strive to reduce their carbon footprint, there is a noticeable shift towards systems that promote eco-friendly transportation options and efficient resource management.

Passenger Information System Market Drivers

Government Initiatives and Funding

Government initiatives aimed at improving public transportation infrastructure are significantly influencing the Passenger Information System Market. Various governments are investing in modernizing transport systems, which includes the deployment of advanced passenger information systems. For instance, funding programs have been established to support the integration of technology in public transport, enhancing operational efficiency and passenger experience. Reports indicate that public sector investments in transportation technology are expected to reach billions in the coming years. This financial backing not only facilitates the development of innovative solutions but also encourages collaboration between public and private sectors, thereby fostering a conducive environment for market growth.

Increased Focus on Safety and Security

The heightened emphasis on safety and security in transportation systems is a crucial driver for the Passenger Information System Market. As concerns regarding passenger safety continue to rise, transport operators are increasingly adopting systems that provide real-time alerts and information regarding safety protocols. This trend is particularly evident in urban transit systems, where the integration of safety features into passenger information systems is becoming essential. Data suggests that investments in safety-related technologies are expected to increase, with a significant portion allocated to enhancing passenger information systems. This focus on safety not only improves passenger confidence but also drives the demand for more sophisticated information systems.

Rising Demand for Real-Time Information

The increasing expectation for real-time information among passengers is a primary driver in the Passenger Information System Market. Passengers now seek timely updates regarding schedules, delays, and other critical travel information. This demand has led to the implementation of advanced technologies such as mobile applications and digital displays. According to recent data, the market for real-time passenger information systems is projected to grow at a compound annual growth rate of approximately 12% over the next five years. This growth is indicative of the industry's response to consumer needs, as transport operators strive to enhance service delivery and customer satisfaction. Consequently, the integration of real-time data into passenger information systems is becoming a standard practice, thereby driving market expansion.

Technological Advancements in Communication

Technological advancements in communication technologies are reshaping the Passenger Information System Market. Innovations such as 5G connectivity and the Internet of Things (IoT) are enabling more efficient data transmission and real-time updates. These technologies facilitate seamless communication between transport operators and passengers, enhancing the overall travel experience. The integration of IoT devices into passenger information systems allows for the collection and analysis of vast amounts of data, leading to improved service delivery. Market analysis indicates that the adoption of these technologies is likely to accelerate, as transport operators seek to leverage the benefits of enhanced connectivity and data analytics.

Growing Urbanization and Population Mobility

The trend of growing urbanization and increased population mobility is a significant driver in the Passenger Information System Market. As urban areas expand and populations rise, the demand for efficient public transportation systems becomes more pronounced. This necessitates the implementation of advanced passenger information systems that can manage the complexities of urban transit. Data indicates that urban populations are expected to increase by over 60% by 2030, leading to a surge in public transport usage. Consequently, transport authorities are investing in passenger information systems to accommodate this growth, ensuring that they can provide timely and accurate information to a larger number of passengers.

Market Segment Insights

By Component: Multimedia displays (Largest) vs. Networking devices (Fastest-Growing)

In the Passenger Information System Market, multimedia displays currently hold the largest market share among component segments, primarily due to their vital role in passenger communication and information dissemination. These displays are increasingly integrated into modern transit systems, showcasing real-time information, advertisements, and entertainment options, thus enhancing the passenger experience significantly. On the other hand, networking devices are gaining traction, particularly as transport operators seek to enhance connectivity and data exchange within their systems, making them a notable contender in this competitive landscape.

Multimedia displays (Dominant) vs. Networking devices (Emerging)

Multimedia displays are a dominant force in the Passenger Information System Market due to their extensive application in showcasing critical information such as arrival and departure times, routing, and safety announcements. They are characterized by their ability to provide dynamic content and engage passengers effectively. In contrast, networking devices, though emerging, are increasingly important as they enable seamless communication between various components of the information system. Their integration facilitates better data flow and system interoperability, making them crucial as transit agencies modernize and leverage technology for enhancing efficiency and passenger satisfaction.

By Transportation Mode: Railways (Largest) vs. Airways (Fastest-Growing)

In the Passenger Information System Market, the transportation modes exhibit distinct market share distributions, with Railways occupying the largest portion. The extensive rail networks and the increasing adoption of advanced technologies in trains enhance their market appeal. On the other hand, Airways, while smaller in share, demonstrate rapid growth due to the surge in air travel and the need for sophisticated passenger information systems that cater to on-the-go consumers. The Roadways segment maintains a stable presence, but it is overshadowed by the notable advancements in both Railways and Airways.

Railways: Dominant vs. Airways: Emerging

Railways have established themselves as the dominant mode in the Passenger Information System Market, characterized by their extensive infrastructure and ability to serve large volumes of passengers efficiently. They leverage passenger information systems to enhance the travel experience through real-time updates, scheduling, and seamless connectivity. Conversely, the Airways segment is emerging quickly, driven by the increasing demand for air travel and the implementation of innovative information systems designed to improve operational efficiency and passenger satisfaction. This shift is motivated by the desire for expedited travel and the enhancement of customer service revenues, positioning air travel systems as crucial players in the evolving transport landscape.

By Solution: Display System (Largest) vs. Infotainment System (Fastest-Growing)

In the Passenger Information System Market, the market share is predominantly led by Display Systems. These systems have been widely adopted due to their crucial role in enhancing passenger experience by providing real-time information. Infotainment Systems follow closely, gaining traction for their ability to engage passengers through entertainment and connectivity features. As these systems evolve, they continue to gain importance in the overall market dynamics, attracting significant user interest.

Display System (Dominant) vs. Infotainment System (Emerging)

Display Systems serve as the backbone of passenger information, offering critical realtime updates regarding travel itineraries, delays, and emergency alerts. Their dominance in the market is attributed to their widespread application across various transport modes, including buses, trains, and airports. In contrast, Infotainment Systems are an emerging segment that prioritize passenger engagement. These systems combine entertainment with informational content, appealing particularly to younger demographics that demand connectivity and comfort during journey. As technological advancements are made, Infotainment Systems are expected to expand their footprint significantly.

By Services: Cloud Services (Largest) vs. Professional Services (Fastest-Growing)

The Passenger Information System Market is characterized by three core service segments: Professional Services, Cloud Services, and Integration Services. Among these, Cloud Services constitutes the largest share, driven by the increasing demand for scalable solutions that enhance the passenger experience. Professional Services, while smaller in share, are emerging rapidly as organizations seek specialized firms to implement and manage these systems effectively. Growth trends within this segment are being influenced by advancements in technology, regulatory requirements, and the rising need for real-time information dissemination. Integration Services are seeing a surge as public transport systems integrate new technologies to improve operational efficiency. The rapid adoption of cloud solutions reflects a paradigm shift towards digital transformation within the transport sector, fostering an environment ripe for growth.

Professional Services (Dominant) vs. Integration Services (Emerging)

Professional Services are currently dominating the Passenger Information System Market due to their critical role in the successful implementation and maintenance of these systems. Companies rely heavily on expert consultants to navigate the complexities of these technologies, ensuring that systems are tailored to meet specific requirements. In contrast, Integration Services are witnessing rapid growth as the need for seamless interconnectivity between various transport components becomes essential. This emerging segment focuses on enhancing the interoperability among platforms, which is vital in a sector that relies on multiple datasets and systems. As operators recognize the value of integrated solutions, the demand for Integration Services is expected to increase, providing more avenues for innovation and efficiency in passenger information dissemination.

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Key Companies in the Passenger Information System Market include

Industry Developments

  • Q2 2024: Cubic Transportation Systems Launches Next-Generation Passenger Information System Market for London Buses Cubic Transportation Systems announced the deployment of its new real-time passenger information system across London’s bus network, aiming to enhance journey planning and accessibility for millions of daily commuters.
  • Q2 2024: Siemens Mobility and Deutsche Bahn Sign Partnership to Develop AI-Based Passenger Information Platform Siemens Mobility and Deutsche Bahn entered a strategic partnership to co-develop an AI-powered passenger information platform designed to deliver real-time updates and predictive travel information for German rail passengers.
  • Q3 2024: Alstom Wins Contract to Supply Passenger Information Systems for Sydney Metro West Alstom secured a contract to provide advanced passenger information systems for the new Sydney Metro West line, including digital displays and real-time service updates for all stations.
  • Q3 2024: Hitachi Rail Launches Cloud-Based Passenger Information Suite for North American Transit Agencies Hitachi Rail introduced a cloud-based passenger information suite tailored for North American transit agencies, offering real-time service alerts, mobile integration, and accessibility features.
  • Q4 2024: Thales Acquires UK-Based Passenger Information Startup UrbanFlow Thales completed the acquisition of UrbanFlow, a UK startup specializing in dynamic passenger information displays and wayfinding solutions for urban transit systems.
  • Q4 2024: Indra Wins Contract to Upgrade Passenger Information Systems at Madrid Barajas Airport Indra was awarded a contract to modernize the passenger information systems at Madrid Barajas Airport, including new digital signage and multilingual real-time flight information.
  • Q1 2025: Mitsubishi Electric Unveils AI-Driven Passenger Information Displays for Japanese Railways Mitsubishi Electric launched a new line of AI-driven passenger information displays for Japanese railway operators, featuring adaptive content and crowd management capabilities.
  • Q1 2025: Teleste Secures Passenger Information System Market Contract for Helsinki Tram Expansion Teleste signed a contract to supply passenger information systems for the Helsinki tram network expansion, including platform displays and mobile integration.
  • Q2 2025: Luminator Technology Group Appoints New CEO to Drive Digital Transit Solutions Luminator Technology Group announced the appointment of a new CEO, with a mandate to accelerate the company’s digital passenger information and transit technology offerings.
  • Q2 2025: ST Engineering Launches Next-Gen Passenger Information System Market for Singapore MRT ST Engineering introduced its next-generation passenger information system for Singapore’s MRT, featuring real-time service updates, interactive maps, and enhanced accessibility features.
  • Q3 2025: Alstom and SNCF Extend Partnership for Digital Passenger Information Upgrades Alstom and SNCF extended their partnership to upgrade digital passenger information systems across France’s high-speed rail network, focusing on real-time data and improved passenger experience.
  • Q3 2025: Siemens Mobility Wins Contract to Modernize Passenger Information Systems for Milan Metro Siemens Mobility secured a contract to modernize the passenger information systems for Milan’s metro network, including new digital displays and integration with mobile platforms.

Future Outlook

Passenger Information System Market Future Outlook

The Passenger Information System Market is projected to grow at 11.9% CAGR from 2025 to 2035, driven by technological advancements, increasing passenger expectations, and the need for real-time information.

New opportunities lie in:

  • Integration of AI-driven analytics for personalized passenger experiences. Development of mobile applications for real-time updates and notifications. Expansion of cloud-based solutions for scalable and cost-effective information systems.

By 2035, the market is expected to be robust, driven by innovation and enhanced user engagement.

Market Segmentation

Passenger Information System Market Services Outlook

  • Professional Services
  • Cloud services
  • Integration Services

Passenger Information System Market Solution Outlook

  • Display system
  • Infotainment system
  • Information announcement system
  • Passenger information mobile application
  • Emergency communication system
  • Others

Passenger Information System Market Component Outlook

  • Networking devices
  • Sensors
  • Multimedia displays
  • Communication devices

Passenger Information System Market Transportation Mode Outlook

  • Railways
  • Airways
  • Roadways

Report Scope

MARKET SIZE 2024 37.69(USD Billion)
MARKET SIZE 2025 42.18(USD Billion)
MARKET SIZE 2035 129.82(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 11.9% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Billion
Key Companies Profiled Siemens (DE), Thales (FR), Alstom (FR), Bombardier (CA), Cisco Systems (US), Mitsubishi Electric (JP), Kapsch TrafficCom (AT), Indra Sistemas (ES), Hitachi (JP)
Segments Covered Component, Services
Key Market Opportunities Integration of real-time data analytics enhances user experience in the Passenger Information System Market.
Key Market Dynamics Technological advancements and regulatory changes drive innovation and competition in the Passenger Information System market.
Countries Covered North America, Europe, APAC, South America, MEA

Market Highlights

Author
Shubham Munde
Research Analyst Level II

With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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FAQs

What is the current valuation of the Passenger Information System Market?

The overall market valuation was 37.69 USD Billion in 2024.

What is the projected market size for the Passenger Information System Market by 2035?

The projected valuation for 2035 is 129.82 USD Billion.

What is the expected CAGR for the Passenger Information System Market during the forecast period 2025 - 2035?

The expected CAGR for the market during this period is 11.9%.

Which companies are considered key players in the Passenger Information System Market?

Key players include Siemens, Thales, Alstom, Bombardier, Cisco Systems, Mitsubishi Electric, Kapsch TrafficCom, Indra Sistemas, and Hitachi.

What are the major components of the Passenger Information System Market?

Major components include networking devices, sensors, multimedia displays, and communication devices.

How much was the market valuation for multimedia displays in 2024?

The market valuation for multimedia displays was 12.92 USD Billion in 2024.

Research Approach

Research Methodology on Passenger Information System Market

The research methodology adopted for the research report, “Passenger Information System Market” is a combination of primary and secondary research. A systematic approach has been adopted which involves data collection, data analysis, and interpretation of data collected.

1. Secondary Research:

This research involves data collection from external and internal sources such as published reports and periodicals that are related to the topic. These sources include government websites, press releases, company websites, market research firms’ websites, databases and white papers. Additionally, it involves using several online sources and books.

2. Primary Research:

Primary research involving in-depth interviews is conducted with key industry experts, market analysts and consultants to obtain first-hand information about the market’s current business dynamics and related opinions about the future of the Passenger Information System Market. It also involves direct interactions with opinion leaders and industry experts to gain a deeper insight into the market dynamics.

3. Data Analysis and Interpretation:

The data collected from secondary and primary sources are then analyzed to gain detailed insights into the market. This analyzed data is then interpreted to generate insights and conclusions about the Passenger Information System Market. The data is analyzed using qualitative and quantitative tools such as PESTEL analysis, SWOT analysis and Porter’s Five Forces model.

4. Data Validation:

The data collected from both primary and secondary sources is then validated using the triangulation method, which involves analyzing and evaluating collected data from two different resources to reach a credible conclusion.

The research methodology adopted for the study assures the accuracy and authenticity of the market data and obtained results. Also, the key conclusions, analysis and market estimates are backed by data collected from secondary and primary research.

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