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Reference Check Software Market

ID: MRFR/ICT/7221-CR
92 Pages
Ankit Gupta
January 2020

Reference Check Software Market Research Report Information By Type (Cloud-Based and Web-Based), Application (Large Enterprises and Small and Medium Enterprises) and Region (North America, Asia-Pacific, Europe and Rest of the World) - Forecast till 2035

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Reference Check Software Market Infographic
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Reference Check Software Market Summary

As per MRFR analysis, the Reference Check Software Market Size was estimated at 0.29 USD Billion in 2024. The Reference Check Software industry is projected to grow from 0.3095 in 2025 to 0.5932 by 2035, exhibiting a compound annual growth rate (CAGR) of 6.72 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Reference Check Software Market is experiencing robust growth driven by technological advancements and evolving user needs.

  • The integration of AI technologies is transforming the Reference Check Software Market, enhancing efficiency and accuracy.
  • User experience is becoming a focal point, as companies strive to create intuitive and user-friendly platforms.
  • The shift towards automation is evident, particularly in North America, where large enterprises are adopting these solutions to streamline hiring processes.
  • Rising demand for efficient hiring processes and regulatory compliance are key drivers, particularly in the cloud-based segment, which remains the largest in the market.

Market Size & Forecast

2024 Market Size 0.29 (USD Billion)
2035 Market Size 0.5932 (USD Billion)
CAGR (2025 - 2035) 6.72%

Major Players

HireRight (US), Checkr (US), GoodHire (US), Sterling (US), Verifile (US), Employment Screening Resources (US), IntelliCorp (US), PeopleG2 (US)

Reference Check Software Market Trends

The Reference Check Software Market is currently experiencing a notable evolution, driven by the increasing demand for efficient hiring processes and the need for enhanced candidate verification. Organizations are increasingly recognizing the importance of thorough background checks to mitigate risks associated with hiring decisions. This trend appears to be fueled by a growing awareness of the potential consequences of negligent hiring, which can lead to financial losses and reputational damage. As a result, companies are investing in advanced software solutions that streamline the reference checking process, ensuring that they make informed hiring choices. Furthermore, the integration of artificial intelligence and machine learning technologies into these platforms is likely to enhance the accuracy and speed of reference checks, thereby improving overall recruitment efficiency. In addition to technological advancements, the Reference Check Software Market is also witnessing a shift towards more user-friendly interfaces and customizable features. Employers are seeking solutions that not only provide comprehensive background information but also offer intuitive navigation and tailored functionalities to meet specific organizational needs. This trend suggests a growing emphasis on user experience, as companies aim to simplify the reference checking process for both HR professionals and candidates. As the market continues to evolve, it is expected that these software solutions will become increasingly sophisticated, incorporating features such as automated follow-ups and real-time reporting, which could further enhance their appeal to businesses across various sectors.

Integration of AI Technologies

The Reference Check Software Market is seeing a rise in the integration of artificial intelligence technologies. This development is likely to enhance the efficiency and accuracy of reference checks, allowing organizations to process information more rapidly and make better-informed hiring decisions.

Focus on User Experience

There is a growing emphasis on user experience within the Reference Check Software Market. Companies are increasingly seeking solutions that offer intuitive interfaces and customizable features, which may simplify the reference checking process for HR professionals and candidates alike.

Shift Towards Automation

The market is experiencing a shift towards automation in the reference checking process. Automated follow-ups and real-time reporting features are becoming more prevalent, potentially streamlining workflows and reducing the time required for thorough candidate evaluations.

Reference Check Software Market Drivers

Increased Focus on Employee Retention

The Reference Check Software Market is also influenced by an increased focus on employee retention. Organizations are beginning to understand that the cost of employee turnover can be detrimental to their operations. As a result, they are investing in tools that help ensure the right fit during the hiring process. Reference check software plays a crucial role in this strategy by providing insights into a candidate's past performance and cultural fit. Data suggests that companies utilizing reference checks are 25% more likely to retain employees for longer periods. This trend indicates that reference check software is becoming an integral part of talent management strategies aimed at fostering long-term employee engagement.

Regulatory Compliance and Risk Management

In the Reference Check Software Market, the emphasis on regulatory compliance and risk management is becoming increasingly pronounced. Organizations are compelled to adhere to various legal standards regarding employee background checks, which necessitates the use of reliable software solutions. The rise in data privacy regulations, such as GDPR and CCPA, has further intensified the need for compliant reference checking processes. Companies that fail to comply with these regulations may face substantial penalties, thus driving the demand for software that ensures adherence to legal requirements. This trend suggests that reference check software is not merely a convenience but a critical component of risk management strategies.

Rising Demand for Efficient Hiring Processes

The Reference Check Software Market is experiencing a notable increase in demand for efficient hiring processes. Organizations are increasingly recognizing the importance of thorough background checks to mitigate risks associated with hiring. This trend is driven by the need to enhance the quality of hires and reduce turnover rates. According to recent data, companies that utilize reference check software report a 30% decrease in hiring errors, which underscores the value of these tools. As businesses strive to streamline their recruitment processes, the adoption of reference check software is likely to grow, reflecting a broader shift towards data-driven decision-making in human resources.

Technological Advancements in Software Solutions

Technological advancements are significantly shaping the Reference Check Software Market. Innovations in artificial intelligence and machine learning are enhancing the capabilities of reference check software, allowing for more accurate and efficient evaluations of candidates. These technologies enable automated data collection and analysis, which can lead to faster turnaround times for reference checks. As organizations seek to leverage technology to improve their hiring processes, the integration of advanced features in reference check software is likely to become a standard expectation. This evolution indicates a shift towards more sophisticated solutions that can adapt to the changing needs of the workforce.

Growing Importance of Data-Driven Decision Making

In the Reference Check Software Market, there is a growing importance placed on data-driven decision making. Organizations are increasingly relying on data analytics to inform their hiring strategies, and reference check software provides valuable insights that can influence these decisions. By utilizing data from reference checks, companies can make more informed choices about potential hires, thereby reducing the likelihood of costly hiring mistakes. The trend towards data-driven hiring practices is expected to continue, as businesses recognize the competitive advantage that comes from leveraging data in their recruitment processes. This shift highlights the evolving role of reference check software as a key tool in modern human resource management.

Market Segment Insights

Reference Check Software Market Type Insights

The global Reference Check Software Market segmentation, based on Type, includes Cloud-based and Web-based. In 2022, the cloud-based segment's revenue share was the highest. The market expansion is attributed to the increase in demand for cloud-based software among businesses and companies. Cloud-based software is presently utilised extensively by businesses due to its accessibility, mobility, and minimal data loss.

Reference Check Software Market Application Insights

The global Reference Check Software Market segmentation, based on Application, includes Large Enterprises and Small & Medium Enterprises. Large Enterprises segment dominated the global Reference Check Software Market in 2022.This might be linked to the fact that due to their extensive employment, large scale firms need this software more urgently than SMEs.

Figure 2: Reference Check Software Market, by Application, 2022 & 2032 (USD Billion)

Type: Secondary Research, Primary Research, MRFR Database and Analyst Review

Get more detailed insights about Reference Check Software Market

Regional Insights

North America : Leading Market Innovators

North America is the largest market for reference check software, holding approximately 60% of the global market share. The region's growth is driven by increasing demand for efficient hiring processes, stringent regulations on employment verification, and a growing emphasis on data security. Companies are increasingly adopting automated solutions to streamline their hiring processes, which is further supported by favorable government policies promoting technological advancements in HR practices. The United States is the leading country in this market, with key players such as HireRight, Checkr, and GoodHire dominating the landscape. The competitive environment is characterized by continuous innovation and the introduction of advanced features like AI-driven background checks. Canada also plays a significant role, contributing to the market with its own set of local providers and regulatory frameworks that support employment screening practices.

Europe : Regulatory Compliance Focus

Europe is witnessing significant growth in the reference check software market, accounting for approximately 25% of the global share. The demand is primarily driven by stringent regulations such as the General Data Protection Regulation (GDPR), which necessitates secure and compliant hiring practices. Companies are increasingly investing in software solutions that ensure adherence to these regulations while enhancing the efficiency of their recruitment processes. Leading countries in this region include the United Kingdom, Germany, and France, where the competitive landscape is marked by both established players and emerging startups. Key players like Sterling and Verifile are actively expanding their services to meet the diverse needs of businesses. The market is characterized by a focus on data privacy and compliance, with companies seeking solutions that not only streamline hiring but also protect candidate information.

Asia-Pacific : Emerging Market Potential

Asia-Pacific is rapidly emerging as a significant player in the reference check software market, holding about 10% of the global market share. The region's growth is fueled by the increasing adoption of digital technologies in HR processes, a burgeoning workforce, and a rising awareness of the importance of background checks in recruitment. Countries like India and China are leading this trend, with a growing number of businesses recognizing the need for efficient hiring solutions to manage their expanding talent pools. In this competitive landscape, local players are emerging alongside global giants, creating a dynamic market environment. Companies are increasingly looking for software that integrates seamlessly with existing HR systems while offering robust features for background verification. The presence of key players is growing, with many investing in localized solutions to cater to the unique needs of the region's diverse labor market.

Middle East and Africa : Untapped Market Opportunities

The Middle East and Africa region is gradually developing its reference check software market, currently holding around 5% of the global share. The growth is driven by an increasing focus on formalizing hiring processes and improving workforce quality. Governments in several countries are implementing regulations that encourage transparency in employment practices, which is expected to boost demand for reference check solutions in the coming years. Countries like South Africa and the UAE are at the forefront of this market, with a growing number of businesses seeking efficient hiring solutions. The competitive landscape is still evolving, with both local and international players vying for market share. As awareness of the importance of background checks increases, the region presents significant opportunities for growth, particularly for innovative software solutions that cater to local needs.

Reference Check Software Market Regional Image

Key Players and Competitive Insights

Leading market players are investing heavily in research and development in order to expand their product lines, which will help the Reference Check Software Market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, Reference Check Software industry must offer cost-effective items.

Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the global Reference Check Software industry to benefit clients and increase the market sector. In recent years, the Reference Check Software industry has offered some of the most significant advantages to medicine. Major players in the Reference Check Software Market, including HireRight, LLC, Hireology, Checkster, Xref, Outmatch, SkillSurvey Inc, VICTIG, HealthcareSource HR, Inc, Oleeo PLC, and CareerPlug, are attempting to increase market demand by investing in research and development operations.

The candidate reference procedure for employers is automated by the human resources technology business Xref Ltd. It works with databases to deliver predictive analytics so that human resource directors can make informed choices. The business converts the manual, phone-based method into an electronic, cloud-based approach. It asks the candidate for referee information, collects more data, analyses the candidate, and then produces a report. Geographically, it has operations in Canada, the United Kingdom, Norway, New Zealand, and the United States in addition to Australia, which generates the majority of its revenue.

A relationship between Xref and Checkr, the industry-leading platform for background checks, was established in September 2017. They created a new source of income by giving Xref a cut of the money made from each background check conducted through the Xref platform. The growth of Xref in Canada and the United States will be significantly influenced by the integration.

Outmatch creates talent analytics software to aid multinational corporations in improving the efficiency of their hiring processes. The business' platform enables clients to forecast candidate job success and boost employee performance by providing candidate evaluation, video interviewing, automatic reference checks, culture analysis, leadership, and employee development assessment. We pow, Inc. was purchased by outmatch for an unknown sum in January 2019. Video interviewing solutions are offered by Wepow, which enhances hiring results. The addition of Wepow's technology strengthens OutMatch's platform of predictive talent solutions for locating and involving high-potential employees to boost productivity and profitability.

Key Companies in the Reference Check Software Market market include

Industry Developments

    • In June 2023, Cangrade, well-known as a provider of artificial intelligence-enabled recruitment and talent management services, introduced its new reference check software. The software guarantees complete automation of the reference checking procedures for the HR department.
    • In August 2023: Weekday, a company aiming to change how reference checks have hitherto been done, raised a seed round of USD 2.2 million, bringing their total funding to date at launch. The company aims to redefine the landscape with trusted references.
    • In March 2023: A Texas-based Company HireShield which deals with background check activities, launched a new platform, HireShield.com, that is meant to facilitate much more quick and effective background check activities. It will contain services like age checks, social security number verification, state and federal criminal background checks, professional employment, bankruptcy and other information.
    • June 2022: The Tarrant country Sherrif’s office, Texas, is said to have integrated the eSOPH, a background check management application with Miller Mendel Inc. This system is used by all levels of law enforcement agencies, municipal, state and federal, during the hiring process of employees. This application also assists in performing background checks on the applicants and scanning their history records in the region to conduct a thorough scrutiny and verification process.
    • In June 2022: Mohegan selected Workday’s HCM and Workday Financial Management to aid its global expansion as reported by Workday, Inc. For over a decade, Mohegan has been a general contractor and operator for reputable entertainment resorts, managing over 10,000 employees around the globe. The company’s expansion is gaining speed thanks to its penetration into countries such as the US, Canada and South Korea.

Future Outlook

Reference Check Software Market Future Outlook

The Reference Check Software Market is projected to grow at a 6.72% CAGR from 2024 to 2035, driven by technological advancements, increasing demand for efficient hiring processes, and enhanced data analytics capabilities.

New opportunities lie in:

  • Integration of AI-driven analytics for predictive hiring outcomes.
  • Development of mobile applications for on-the-go reference checks.
  • Partnerships with HR platforms to streamline recruitment workflows.

By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

Market Segmentation

Reference Check Software Market Type Outlook

  • Cloud-based
  • Web-based

Reference Check Software Market Application Outlook

  • Large Enterprises
  • Small & Medium Enterprises

Report Scope

MARKET SIZE 20240.29(USD Billion)
MARKET SIZE 20250.3095(USD Billion)
MARKET SIZE 20350.5932(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)6.72% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of artificial intelligence enhances efficiency in the Reference Check Software Market.
Key Market DynamicsRising demand for automated solutions drives innovation and competition in the Reference Check Software market.
Countries CoveredNorth America, Europe, APAC, South America, MEA

Market Highlights

Author
Ankit Gupta
Senior Research Analyst

Ankit Gupta is an analyst in market research industry in ICT and SEMI industry. With post-graduation in "Telecom and Marketing Management" and graduation in "Electronics and Telecommunication" vertical he is well versed with recent development in ICT industry as a whole. Having worked on more than 150+ reports including consultation for fortune 500 companies such as Microsoft and Rio Tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.

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FAQs

What is the current valuation of the Reference Check Software Market?

As of 2024, the market valuation stood at 0.29 USD Billion.

What is the projected market size for the Reference Check Software Market by 2035?

The market is expected to reach a valuation of 0.5932 USD Billion by 2035.

What is the expected CAGR for the Reference Check Software Market during the forecast period?

The market is projected to grow at a CAGR of 6.72% from 2025 to 2035.

Which companies are considered key players in the Reference Check Software Market?

Key players include HireRight, Checkr, GoodHire, Sterling, Verifile, Employment Screening Resources, IntelliCorp, and PeopleG2.

How does the market segmentation by type look in terms of valuation?

In 2024, the Cloud-based segment was valued at 0.15 USD Billion, while the Web-based segment was valued at 0.14 USD Billion.

What are the projected valuations for the Cloud-based and Web-based segments by 2035?

By 2035, the Cloud-based segment is expected to reach 0.32 USD Billion, and the Web-based segment is projected to reach 0.2632 USD Billion.

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