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South Africa ICT Market

ID: MRFR/ICT/20066-HCR
128 Pages
Aarti Dhapte
October 2025

South Africa ICT Market Research Report Information By Type (Hardware, Software, IT Services, and Telecommunication Services), By Size of Enterprise (Small and Medium Enterprise and Large Enterprise), By Industry Vertical (BFSI, IT & Telecom, Government, Retail and E-commerce, Manufacturing, Energy and Utilities, and Other Industry Vertical) – South Africa Market Forecast Till 2035.

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South Africa ICT Market Summary

As per MRFR analysis, the South Africa ICT Market was estimated at 44.05 USD Billion in 2024. The South Africa ICT industry is projected to grow from 47.93 USD Billion in 2025 to 111.42 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 8.8 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The South Africa ICT Market is experiencing robust growth driven by digital transformation and technological advancements.

  • The rise of cloud computing is reshaping service delivery across various sectors in South Africa.
  • Emphasis on cybersecurity is becoming increasingly critical as businesses seek to protect sensitive data.
  • The growth of mobile applications is facilitating enhanced user engagement and service accessibility.
  • Expansion of internet infrastructure and government initiatives are key drivers propelling the ICT market forward.

Market Size & Forecast

2024 Market Size 44.05 (USD Billion)
2035 Market Size 111.42 (USD Billion)
CAGR (2025 - 2035) 8.8%

Major Players

Vodacom Group (ZA), MTN Group (ZA), Telkom SA SOC Ltd (ZA), Dimension Data (ZA), BCX (ZA), Eoh Holdings (ZA), Liquid Intelligent Technologies (ZA), FNB (First National Bank) (ZA)

South Africa ICT Market Trends

The South Africa ICT Market is currently experiencing a dynamic evolution, characterized by rapid technological advancements and increasing demand for digital solutions. The proliferation of mobile devices and internet connectivity has transformed the landscape, enabling businesses and consumers to engage in more efficient and innovative ways. This shift is fostering a vibrant ecosystem where startups and established companies alike are exploring new opportunities in software development, cloud computing, and cybersecurity. Furthermore, the government's commitment to enhancing digital infrastructure appears to be a driving force behind this growth, as it seeks to bridge the digital divide and promote inclusivity in technology access. In addition, the South Africa ICT Market is witnessing a notable trend towards sustainability and green technology. Organizations are increasingly prioritizing environmentally friendly practices, which may lead to the adoption of energy-efficient solutions and sustainable business models. This focus on sustainability not only aligns with global trends but also reflects a growing awareness of the importance of responsible technology use. As the market continues to evolve, it seems poised to attract further investment and innovation, potentially positioning South Africa as a key player in the global ICT arena.

Rise of Cloud Computing

The South Africa ICT Market is observing a significant shift towards cloud computing solutions. Businesses are increasingly adopting cloud services to enhance operational efficiency and reduce costs. This trend indicates a growing reliance on scalable and flexible IT infrastructure, allowing organizations to respond swiftly to changing market demands.

Emphasis on Cybersecurity

As digital transformation accelerates, the focus on cybersecurity within the South Africa ICT Market is intensifying. Companies are prioritizing the protection of sensitive data and systems against cyber threats. This heightened awareness suggests a potential increase in investment in advanced security technologies and practices.

Growth of Mobile Applications

The proliferation of smartphones is driving the development of mobile applications in the South Africa ICT Market. Businesses are leveraging mobile platforms to engage customers and streamline operations. This trend highlights the importance of mobile technology in enhancing user experience and accessibility.

South Africa ICT Market Drivers

Emergence of Fintech Solutions

The emergence of fintech solutions is a transformative driver for the South Africa ICT Market. With a significant portion of the population remaining unbanked, fintech companies are leveraging technology to provide financial services to underserved communities. Recent reports suggest that the fintech sector in South Africa is projected to grow at a compound annual growth rate of over 20% in the coming years. This growth is likely to spur demand for ICT services, including mobile payment systems, digital banking, and blockchain technology. As fintech continues to evolve, it presents substantial opportunities for ICT providers to collaborate and innovate, ultimately enhancing financial inclusion across the country.

Adoption of Digital Transformation

The ongoing adoption of digital transformation across various industries is significantly influencing the South Africa ICT Market. Organizations are increasingly recognizing the need to integrate digital technologies into their operations to enhance efficiency and customer engagement. According to recent data, approximately 70% of South African businesses are investing in digital tools and platforms. This trend is likely to drive demand for ICT services, including cloud computing, data analytics, and artificial intelligence. As companies strive to remain competitive, the emphasis on digital transformation is expected to create new opportunities for ICT providers, fostering innovation and growth within the market.

Government Initiatives and Policies

Government initiatives and policies aimed at promoting the ICT sector are crucial drivers for the South Africa ICT Market. The South African government has implemented various strategies to enhance the digital economy, including the National Development Plan, which emphasizes the importance of ICT in driving economic growth. Additionally, initiatives such as the Digital Economy Strategy aim to improve access to technology and foster innovation. These policies are likely to attract both local and foreign investment, further stimulating the ICT sector. As a result, the South Africa ICT Market may experience accelerated growth, with increased opportunities for startups and established companies alike.

Expansion of Internet Infrastructure

The expansion of internet infrastructure in South Africa is a pivotal driver for the South Africa ICT Market. With the government and private sector investing heavily in broadband connectivity, the number of internet users is projected to reach over 40 million by 2025. This increased connectivity facilitates access to digital services, enhancing the overall ICT ecosystem. Moreover, the rollout of fiber-optic networks and 5G technology is expected to improve internet speeds and reliability, further stimulating growth in various sectors. As businesses and consumers increasingly rely on digital platforms, the demand for innovative ICT solutions is likely to surge, positioning South Africa as a competitive player in the regional ICT landscape.

Growing Demand for E-Government Services

The growing demand for e-government services is reshaping the South Africa ICT Market. Citizens increasingly expect efficient and accessible digital services from their government, prompting a shift towards online platforms for service delivery. Recent statistics indicate that over 60% of South Africans prefer using digital channels for government interactions. This trend is likely to drive investments in ICT solutions that enhance service delivery, transparency, and citizen engagement. As the government continues to prioritize digital transformation, the demand for innovative ICT services is expected to rise, creating opportunities for technology providers to develop tailored solutions for public sector needs.

Market Segment Insights

ICT Type Insights

ICT Size of Enterprise Insights

The South Africa ICT Market segmentation, based on the Size of Enterprise, includes Small and Medium Enterprise and Large Enterprise. The Small and Medium Enterprise generated the most income. The IT and startup industries are experiencing significant growth in South Africa. The ICT Small, Medium, and Micro-Enterprises (SMME) Development Strategy, introduced by the South African government, aims to accelerate the growth and advancement of the SMME sector. Government funding is allocated towards initiatives such as incubation, networking, and capacity-building collaborations to support this endeavor.

Figure 2: South Africa ICT Market, by Size of Enterprise, 2023 & 2032 (USD Billion)

Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

ICT Industry Vertical Insights

The South Africa ICT Market segmentation, based on Industry Vertical, includes BFSI, IT & Telecom, Government, Retail and E-commerce, Manufacturing, Energy and Utilities, and Other Industry Vertical. Retail and E-commerce generated the most income. In 2022, retail food sales in South Africa reached $38 billion, while imports of consumer-oriented agricultural products amounted to $3.2 billion, up from $3.1 billion in 2021. Retail trade sales account for nearly 20% of South Africa's GDP.

According to the "Online Retail in South Africa, 2022" study conducted by World Wide Worx with Mastercard, online retail in South Africa experienced a 35% growth in 2022, totaling R55 billion. This follows a 40% growth the previous year, bringing the total to R42.3 billion in 2021. Increased online retail activity necessitates robust e-commerce platforms, requiring investments in website development, hosting, and online payment systems, driving demand for ICT services and solutions.

ICT Country Insights

Businesses and government institutions across South Africa are increasingly investing in digital transformation initiatives to enhance efficiency, productivity, and customer service. This includes the adoption of technologies such as cloud computing, big data analytics, and the Internet of Things (IoT). According to the GSMA, the number of cellular IoT connections in the region is projected to reach 53 million by the end of 2030. Vodacom South Africa has reported coverage for 80% of the population, slightly less than their 4G population coverage.

The IoT Industry Council of South Africa (IOTIC) has noted a significant surge in IoT adoption trends, particularly in sectors such as commercial office space, mining, agriculture, and manufacturing. For example, in August 2022, Sigfox South Africa introduced an LPWAN IoT solution aimed at reducing the cost and complexity of massive IoT adoption across various sectors, including energy, manufacturing, agriculture, healthcare, and logistics.

Get more detailed insights about South Africa ICT Market

Regional Insights

North America : Innovation and Technology Leadership

The North American ICT market is characterized by rapid technological advancements and a strong regulatory framework that fosters innovation. The region is driven by high demand for cloud computing, cybersecurity, and AI solutions. The United States holds the largest market share at approximately 70%, followed by Canada at 15%. Regulatory initiatives, such as the Federal Communications Commission's policies, support infrastructure development and digital transformation. Leading countries in this region include the United States and Canada, with major players like Microsoft, Google, and IBM dominating the landscape. The competitive environment is marked by continuous innovation and investment in R&D. The presence of tech giants and startups alike creates a vibrant ecosystem, ensuring that North America remains at the forefront of ICT advancements.

Europe : Digital Transformation Hub

Europe's ICT market is experiencing significant growth, driven by digital transformation initiatives and increasing investments in technology infrastructure. The European Union's Digital Single Market strategy aims to enhance connectivity and promote innovation across member states. Germany and the UK are the largest markets, holding approximately 30% and 25% market shares, respectively. Regulatory frameworks, such as GDPR, are pivotal in shaping data protection and privacy standards. Key players in the European ICT landscape include SAP, Vodafone, and Orange, which are leading the charge in cloud services and telecommunications. The competitive landscape is characterized by a mix of established firms and emerging startups, fostering innovation. Countries like France and the Netherlands are also gaining traction, contributing to a diverse and dynamic market environment.

Asia-Pacific : Rapid Growth and Innovation

The Asia-Pacific ICT market is witnessing rapid growth, fueled by increasing internet penetration and mobile device adoption. Countries like China and India are leading the charge, with China holding the largest market share at approximately 40%, followed by India at 20%. Government initiatives, such as Digital India and China's Internet Plus strategy, are significant drivers of this growth, promoting innovation and investment in technology. The competitive landscape is vibrant, with major players like Huawei, Samsung, and Tata Communications dominating the market. The region is also home to numerous startups that are driving innovation in areas such as fintech and e-commerce. As the demand for digital services continues to rise, the Asia-Pacific region is poised for sustained growth, making it a key player in The South Africa ICT Market.

Middle East and Africa : Emerging Market Potential

The Middle East and Africa ICT market is characterized by emerging opportunities, particularly in South Africa, which is the largest market in the region, holding approximately 30% of the market share. The growth is driven by increasing mobile connectivity and government initiatives aimed at enhancing digital infrastructure. Countries like Nigeria and Kenya are also significant players, contributing to a combined market share of around 25%. In South Africa, key players such as Vodacom, MTN, and Telkom are leading the market, focusing on expanding their service offerings and improving connectivity. The competitive landscape is evolving, with a mix of established companies and new entrants. Regulatory bodies are also playing a crucial role in fostering a conducive environment for ICT growth, ensuring that the region capitalizes on its potential.

South Africa ICT Market Regional Image

Key Players and Competitive Insights

Leading market players are investing heavily in research and development to expand their product lines, which will help the ICT market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the ICT industry must offer cost-effective items.

Major players in the ICT market are attempting to increase market demand by investing in research and development operations including IBM Corporation, Unisys, Microsoft, Intel, Dell Inc., Novell, SAP SE, Wipro, Vodacom South Africa, Telkom SA SOC Limited, MTN South Africa, Cell C Limited, Saicom South Africa, ATC South Africa.

Key Companies in the South Africa ICT Market market include

Industry Developments

  • In July 2024, the Huawei Africa Connect 2024, tagged “Accelerate Industrial Intelligence”, came to Johannesburg, South Africa. Huawei demonstrated its Xinghe Intelligent Network Solution designed for Southern Africa during the event, which envisages assisting the industries in advancing to Net5.5G and fast-tracking their intelligence revolution. As the rest of the world focuses its energy on intelligent transformation, the countries in southern Africa are also working to find their way to digital and intelligent transformation. In this immanent age of intelligence, pivoted networks emerge as the central piece of hey ICT infrastructure. Presently, as the direction of the wind of the industry is shifting towards this intelligence age, it has also been acknowledged that future data communication networks in the country can only be governed by a net 5.5 G due to the evolution of smart technology devices.
  • Cohesion, an award-winning software development company that provides first-rate services to the top businesses in South Africa, was augmented in August 2024. The company focuses on custom software development, mobile application development, design and maintenance, project management, team extension and training.
  • Vodacom, in November 2022, unveiled modern patient engagement equipment that incorporated a computer-based emergency dispatch system, seeming to be the first one in South Africa’s public health care system.
  • In October 2020, Telkom partnered with Chinese vendor Huawei to launch 5G services in South Africa. Telkom became the third provider in the country after the two biggest carriers, Vodacom and MTN.

Future Outlook

South Africa ICT Market Future Outlook

The South Africa ICT Market is projected to grow at an 8.8% CAGR from 2024 to 2035, driven by digital transformation, increased internet penetration, and mobile technology advancements.

New opportunities lie in:

  • Development of AI-driven cybersecurity solutions for enterprises.
  • Expansion of cloud-based services tailored for SMEs.
  • Investment in IoT infrastructure for smart city initiatives.

By 2035, the South Africa ICT Market is poised for robust growth, reflecting its strategic importance in the global landscape.

Market Segmentation

South Africa ICT Market Type Outlook

  • Hardware
  • Software
  • IT Services
  • Telecommunication Services

South Africa ICT Market Industry Vertical Outlook

  • BFSI
  • IT & Telecom
  • Government
  • Retail and E-commerce
  • Manufacturing
  • Energy and Utilities
  • Other Industry Vertical

South Africa ICT Market Size of Enterprise Outlook

  • Small and Medium Enterprise
  • Large Enterprise

Report Scope

MARKET SIZE 202444.05(USD Billion)
MARKET SIZE 202547.93(USD Billion)
MARKET SIZE 2035111.42(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)8.8% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesExpansion of cloud computing services driven by increasing digital transformation initiatives in the South Africa ICT Market.
Key Market DynamicsGrowing demand for digital services drives innovation and competition in South Africa's Information and Communication Technology sector.
Countries CoveredNorth America, Europe, APAC, South America, MEA

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FAQs

What is the current valuation of the South Africa ICT Market?

The South Africa ICT Market was valued at 44.05 USD Billion in 2024.

What is the projected market valuation for the South Africa ICT Market in 2035?

The market is projected to reach a valuation of 111.42 USD Billion by 2035.

What is the expected CAGR for the South Africa ICT Market from 2025 to 2035?

The expected CAGR for the South Africa ICT Market during the forecast period 2025 - 2035 is 8.8%.

Which companies are the key players in the South Africa ICT Market?

Key players include Vodacom Group, MTN Group, Telkom SA SOC Ltd, Dimension Data, BCX, Eoh Holdings, Liquid Intelligent Technologies, and FNB.

How does the hardware segment perform in the South Africa ICT Market?

The hardware segment was valued at 10.0 USD Billion in 2024 and is projected to grow to 25.0 USD Billion by 2035.

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