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South America Retail Analytics Market

ID: MRFR/ICT/56392-HCR
200 Pages
Aarti Dhapte
October 2025

South America Retail Analytics Market Research Report By Component Type (services, solutions), By Organization Size (large enterprises, small and medium enterprises), and By Regional (Brazil, Mexico, Argentina, Rest of South America)-Forecast to 2035

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South America Retail Analytics Market Summary

As per MRFR analysis, the South America retail analytics market size was estimated at 245.0 USD Million in 2024. The South America retail analytics market is projected to grow from 278.32 USD Million in 2025 to 996.0 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 13.6% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The South America retail analytics market is experiencing robust growth driven by technological advancements and evolving consumer preferences.

  • Brazil remains the largest market for retail analytics, showcasing a strong demand for data-driven decision-making.
  • Mexico is emerging as the fastest-growing region, reflecting a rapid adoption of analytics solutions among retailers.
  • There is an increased focus on customer insights, with retailers leveraging data to enhance personalized shopping experiences.
  • Key market drivers include growing e-commerce adoption and rising competition among retailers, pushing the need for real-time analytics.

Market Size & Forecast

2024 Market Size 245.0 (USD Million)
2035 Market Size 996.0 (USD Million)
CAGR (2025 - 2035) 13.6%

Major Players

SAP (DE), IBM (US), Oracle (US), Microsoft (US), SAS (US), Tableau (US), Qlik (US), Teradata (US), Nielsen (US)

South America Retail Analytics Market Trends

The retail analytics market in South America is currently experiencing a transformative phase. This growth is driven by the increasing adoption of advanced technologies and data-driven decision-making processes. Retailers are increasingly leveraging analytics to gain insights into consumer behavior, optimize inventory management, and enhance customer experiences. This shift is largely influenced by the growing availability of data and the need for businesses to remain competitive in a rapidly evolving landscape. As a result, companies are investing in sophisticated analytics tools that enable them to analyze vast amounts of data in real-time, thereby facilitating more informed strategic choices. Moreover, the retail analytics market is witnessing a surge in demand for personalized marketing strategies. Retailers are utilizing analytics to segment their customer base and tailor offerings to meet specific preferences. This trend is further supported by the rise of e-commerce and mobile shopping, which have created new avenues for data collection and analysis. The integration of artificial intelligence and machine learning into retail analytics is also becoming more prevalent, allowing businesses to predict trends and consumer needs with greater accuracy. Overall, the retail analytics market is poised for continued growth as organizations recognize the value of data in driving operational efficiency and enhancing customer satisfaction.

Increased Focus on Customer Insights

Retailers are prioritizing the analysis of customer data to better understand preferences and behaviors. This trend enables businesses to create targeted marketing campaigns and improve customer engagement, ultimately leading to enhanced loyalty and sales.

Integration of Advanced Technologies

The adoption of technologies such as artificial intelligence and machine learning is becoming more common in the retail analytics market. These innovations allow for more sophisticated data analysis, enabling retailers to make predictive decisions and optimize their operations.

Emphasis on Real-Time Analytics

There is a growing demand for real-time data analysis among retailers. This capability allows businesses to respond swiftly to market changes and consumer trends, ensuring they remain competitive and relevant in a dynamic environment.

South America Retail Analytics Market Drivers

Growing E-Commerce Adoption

The retail analytics market in South America is experiencing a notable surge due to the increasing adoption of e-commerce platforms. As consumers increasingly prefer online shopping, retailers are compelled to leverage analytics to understand consumer behavior and preferences. In 2025, e-commerce sales in South America are projected to reach around $100 billion, indicating a robust growth trajectory. Retailers are utilizing analytics to optimize their online offerings, enhance customer experiences, and streamline supply chains. This trend is likely to drive demand for advanced analytics solutions, as businesses seek to gain insights into customer journeys and improve conversion rates. Consequently, the growing e-commerce adoption is a pivotal driver for the retail analytics market in the region.

Rising Competition Among Retailers

The competitive landscape in South America's retail sector is intensifying, prompting businesses to adopt retail analytics to gain a competitive edge. With numerous players vying for market share, retailers are increasingly relying on data-driven strategies to enhance operational efficiency and customer engagement. The retail analytics market is projected to grow at a CAGR of 15% from 2025 to 2030, driven by the need for retailers to differentiate themselves. By leveraging analytics, businesses can identify market trends, optimize pricing strategies, and tailor marketing campaigns to specific customer segments. This heightened competition is likely to propel the adoption of retail analytics solutions, as companies strive to make informed decisions and improve their market positioning.

Integration of Omnichannel Strategies

The integration of omnichannel strategies is reshaping the retail landscape in South America and impacting the retail analytics market. Retailers are increasingly adopting a seamless approach to connect online and offline channels, necessitating the use of analytics to track customer interactions across various touchpoints. In 2025, it is estimated that omnichannel customers will spend 30% more than single-channel customers, highlighting the importance of a cohesive shopping experience. Retail analytics enables businesses to analyze customer behavior across channels, optimize inventory management, and enhance marketing efforts. This trend underscores the necessity for retailers to invest in analytics solutions that facilitate a comprehensive understanding of customer journeys, making omnichannel integration a significant driver for the retail analytics market.

Demand for Personalized Shopping Experiences

In South America, consumers are increasingly seeking personalized shopping experiences, which is significantly influencing the retail analytics market. Retailers are utilizing analytics to gather customer data, enabling them to offer tailored recommendations and promotions. This trend is evident as studies indicate that 80% of consumers are more likely to make a purchase when brands offer personalized experiences. As a result, businesses are investing in retail analytics tools to enhance customer engagement and loyalty. The ability to understand individual preferences and behaviors is becoming crucial for retailers aiming to foster long-term relationships with their customers. Thus, the demand for personalized shopping experiences is a key driver for the retail analytics market in the region.

Regulatory Compliance and Data Privacy Concerns

As the retail sector in South America evolves, regulatory compliance and data privacy concerns are becoming increasingly prominent, influencing the retail analytics market. Retailers must navigate complex regulations regarding data protection, which necessitates the implementation of robust analytics solutions to ensure compliance. In 2025, it is anticipated that 60% of retailers will prioritize data privacy in their analytics strategies. This focus on compliance not only protects consumer data but also enhances brand trust and loyalty. Consequently, the demand for analytics tools that incorporate data governance and security features is likely to rise, positioning regulatory compliance as a critical driver for the retail analytics market in the region.

Market Segment Insights

By Component Type: Services (Largest) vs. Solutions (Fastest-Growing)

In the South America retail analytics market, the distribution of market share reveals that Services hold the largest segment, providing comprehensive support and expertise to retailers looking to optimize their operations. This segment includes consulting, implementation, and ongoing support services tailored to the needs of various retailers. Conversely, the Solutions segment, encompassing software and technological tools, is swiftly gaining ground, driven by increasing digital transformation efforts among retail businesses. The growth trends in this segment are fueled by several factors, including the rising demand for data-driven decision-making and the need for sophisticated analytics tools to enhance customer experiences. Additionally, Solutions are witnessing rapid adoption as retailers prioritize technology investments to improve operational efficiency and adapt to changing consumer behaviors. This ongoing evolution indicates a shift in how retailers leverage data and strategize their offerings to stay competitive in the dynamic market landscape.

Services (Dominant) vs. Solutions (Emerging)

The Services segment plays a dominant role in the South America retail analytics market, characterized by a robust portfolio of consulting, training, and customer support that helps retailers effectively implement analytics-driven strategies. This segment not only offers tailored solutions to meet specific needs but also fosters long-term partnerships, ensuring sustainable growth for retail businesses. Meanwhile, the Solutions segment is emerging as an essential part of the market, offering innovative software and applications that facilitate real-time data analysis and reporting. As retailers increasingly acknowledge the importance of technology in enhancing customer engagement and operational efficacy, Solutions are set to witness significant growth, particularly those that integrate artificial intelligence and machine learning capabilities.

By Organization Size: Large Enterprises (Largest) vs. Small and Medium Enterprises (Fastest-Growing)

In the retail analytics market, Large Enterprises hold the majority share, commanding a substantial presence due to their extensive resources and data requirements. This segment leverages advanced analytics tools and comprehensive data strategies, positioning itself as a leader in market influence and growth trajectory. Conversely, Small and Medium Enterprises (SMEs) have been steadily increasing their footprint, fueled by the democratization of analytics technologies and various accessible solutions tailored for their specific needs. The growth trends in this segment are significantly driven by the rising adoption of analytics in SMEs, emphasizing cost-effectiveness and opportunities for enhancing customer experiences. As more SMEs recognize the value of data-driven decision-making, investments in analytics tools are expected to rise sharply. This trend will likely bolster the overall retail analytics landscape, with SMEs emerging as one of the most dynamic segments contributing to market evolution.

Large Enterprises: Dominant vs. Small and Medium Enterprises: Emerging

Large Enterprises are characterized by their robust financial capabilities, extensive data resources, and the ability to utilize sophisticated analytic tools that allow them to optimize operations and enhance customer engagement. Their dominance in the market is indicative of their proactive approach to embracing new technologies and data strategies. In contrast, Small and Medium Enterprises are emerging as a vital force in the market, capitalizing on affordable analytics solutions to drive growth and innovation. While traditionally less equipped, SMEs are increasingly harnessing the power of analytics to make informed decisions, improve operational efficiencies, and create personalized customer experiences, thus reshaping the competitive landscape.

Get more detailed insights about South America Retail Analytics Market

Regional Insights

Brazil : Dynamic Market with Strong Demand

Key markets in Brazil include São Paulo, Rio de Janeiro, and Brasília, where retail analytics adoption is particularly strong. The competitive landscape features major players like SAP, IBM, and Oracle, who are investing heavily in local partnerships. The business environment is characterized by a mix of traditional retail and burgeoning e-commerce platforms. Industries such as fashion, electronics, and food retail are increasingly leveraging analytics for inventory management and customer insights.

Mexico : Emerging Trends in Consumer Insights

Key markets include Mexico City, Guadalajara, and Monterrey, where retail analytics is gaining traction. The competitive landscape features players like Microsoft and SAS, who are establishing a strong presence through local partnerships. The business environment is dynamic, with a mix of traditional and online retail. Industries such as food and beverage, electronics, and fashion are leveraging analytics for targeted marketing and operational efficiency.

Argentina : Focus on Consumer Behavior Insights

Key markets include Buenos Aires, Córdoba, and Rosario, where retail analytics is becoming essential for competitive advantage. Major players like Tableau and Qlik are making inroads, offering tailored solutions for local businesses. The competitive landscape is evolving, with both local and international firms vying for market share. Industries such as retail, hospitality, and consumer goods are increasingly adopting analytics for strategic decision-making.

Rest of South America : Varied Growth Across Regions

Key markets include Santiago in Chile, Lima in Peru, and Bogotá in Colombia, where retail analytics is gaining attention. The competitive landscape is fragmented, with local players and international firms like Nielsen and Teradata competing for market share. The business environment varies significantly, influenced by local economic conditions and regulatory frameworks. Industries such as agriculture, tourism, and retail are increasingly recognizing the value of analytics for operational efficiency and Market Research Future.

South America Retail Analytics Market Regional Image

Key Players and Competitive Insights

The retail analytics market in South America is characterized by a dynamic competitive landscape, driven by the increasing demand for data-driven decision-making among retailers. Key players such as SAP (DE), IBM (US), and Oracle (US) are at the forefront, leveraging their technological prowess to enhance operational efficiencies and customer experiences. SAP (DE) focuses on integrating advanced analytics into its existing platforms, thereby enabling retailers to gain deeper insights into consumer behavior. Meanwhile, IBM (US) emphasizes artificial intelligence and machine learning capabilities, positioning itself as a leader in predictive analytics. Oracle (US) is also making strides by enhancing its cloud-based solutions, which allows for greater scalability and flexibility in retail operations. Collectively, these strategies foster a competitive environment that prioritizes innovation and technological advancement.

In terms of business tactics, companies are increasingly localizing their operations to better cater to regional market needs. This approach not only optimizes supply chains but also enhances customer engagement through tailored solutions. The market structure appears moderately fragmented, with several players vying for market share, yet the influence of major companies remains substantial. Their collective efforts in driving technological adoption and improving service delivery are reshaping the competitive dynamics.

In October 2025, SAP (DE) announced a strategic partnership with a leading South American retail chain to implement its latest analytics platform. This collaboration aims to enhance inventory management and customer insights, reflecting SAP's commitment to driving digital transformation in the region. Such partnerships are crucial as they allow SAP to demonstrate the practical applications of its technology while simultaneously expanding its footprint in the local market.

In September 2025, IBM (US) launched a new AI-driven analytics tool specifically designed for the retail sector. This tool is intended to provide real-time insights into consumer trends and inventory levels, thereby enabling retailers to make informed decisions swiftly. The introduction of this tool signifies IBM's focus on harnessing AI to address the evolving needs of retailers, potentially giving them a competitive edge in a rapidly changing market.

In August 2025, Oracle (US) expanded its cloud services in South America, targeting small to medium-sized retailers. This expansion is significant as it democratizes access to advanced analytics tools, allowing smaller players to compete more effectively. By providing scalable solutions, Oracle is likely to enhance its market presence while fostering innovation across the retail sector.

As of November 2025, current trends in the retail analytics market include a pronounced shift towards digitalization, sustainability, and the integration of AI technologies. Strategic alliances among key players are increasingly shaping the competitive landscape, facilitating knowledge sharing and resource optimization. Looking ahead, it appears that competitive differentiation will evolve from traditional price-based strategies to a focus on innovation, technological integration, and supply chain reliability. This shift underscores the necessity for companies to adapt and innovate continuously to maintain a competitive advantage.

Key Companies in the South America Retail Analytics Market market include

Industry Developments

The South America Retail Analytics Market has shown dynamic growth as companies increasingly adopt data-driven strategies to enhance customer engagement and optimize supply chains. Recent developments include a surge in partnerships among key players such as Microsoft, IBM, and Nielsen, focusing on advanced analytics capabilities.

In July 2023, IBM announced an initiative to expand its cloud-based analytics services targeting small and medium retailers across South America, addressing the specific regional challenges. Furthermore, SAS Institute reported an uptick in demand for its analytics solutions amid the ongoing digital transformation in retail, particularly in Brazil and Argentina.

In terms of mergers and acquisitions, Oracle's acquisition of a local analytics firm in August 2023 is noteworthy, aiming to strengthen its market presence in South America. The overall market valuation has been positively impacted, growing at a compound annual growth rate of around 15% since 2021 as retailers increasingly invest in analytics tools to leverage consumer insights.

In the past 2-3 years, major developments included SAP’s launch of tailored analytics solutions for the region in September 2022, which have received considerable attention from retailers looking to innovate their operational strategies.

Future Outlook

South America Retail Analytics Market Future Outlook

The retail analytics market is projected to grow at a 13.6% CAGR from 2024 to 2035, driven by increased data utilization, technological advancements, and insights into consumer behavior.

New opportunities lie in:

  • Integration of AI-driven predictive analytics tools for inventory management.
  • Development of personalized marketing platforms leveraging customer data.
  • Expansion of real-time analytics solutions for enhanced customer experience.

By 2035, the retail analytics market is expected to achieve substantial growth and innovation.

Market Segmentation

South America Retail Analytics Market Component Type Outlook

  • Services
  • Solutions

South America Retail Analytics Market Organization Size Outlook

  • Large Enterprises
  • Small and Medium Enterprises

Report Scope

MARKET SIZE 2024 245.0(USD Million)
MARKET SIZE 2025 278.32(USD Million)
MARKET SIZE 2035 996.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 13.6% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled ["SAP (DE)", "IBM (US)", "Oracle (US)", "Microsoft (US)", "SAS (US)", "Tableau (US)", "Qlik (US)", "Teradata (US)", "Nielsen (US)"]
Segments Covered Component Type, Organization Size
Key Market Opportunities Integration of artificial intelligence to enhance customer insights in the retail analytics market.
Key Market Dynamics Growing demand for data-driven insights in retail analytics, driven by evolving consumer preferences and competitive pressures.
Countries Covered Brazil, Mexico, Argentina, Rest of South America

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FAQs

What is the projected market size of the South America Retail Analytics Market in 2024?

The South America Retail Analytics Market is expected to be valued at 196.0 million USD in 2024.

How much is the South America Retail Analytics Market expected to grow by 2035?

By 2035, the market is anticipated to reach a value of 893.0 million USD.

What is the expected CAGR for the South America Retail Analytics Market from 2025 to 2035?

The market is projected to experience a compound annual growth rate (CAGR) of 14.782% from 2025 to 2035.

Which region in South America holds the largest market share in the Retail Analytics Market?

Brazil holds the largest market share, being valued at 70.0 million USD in 2024 and projected to reach 315.0 million USD by 2035.

What is the market size for Mexico in the South America Retail Analytics Market for 2024?

The market size for Mexico is expected to be 50.0 million USD in 2024 and is projected to grow to 220.0 million USD by 2035.

What are the projected values for services in the South America Retail Analytics Market by 2035?

The services segment is estimated to be valued at 352.5 million USD in 2035.

What is the expected value of the solutions segment in the South America Retail Analytics Market?

The solutions segment is projected to reach 540.5 million USD by 2035.

Who are the key players in the South America Retail Analytics Market?

Major players include Microsoft, IBM, Oracle, Nielsen, and SAP, among others.

What is the market size for Argentina in the South America Retail Analytics Market in 2024?

Argentina's market size is anticipated to be 30.0 million USD in 2024 and expected to grow to 135.0 million USD by 2035.

How much is the Rest of South America segment expected to be valued by 2035?

The Rest of South America segment is projected to reach a value of 223.0 million USD by 2035.

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