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South Korea Retail Analytics Market

ID: MRFR/ICT/56386-HCR
200 Pages
Aarti Dhapte
October 2025

South Korea Retail Analytics Market Research Report By Component Type (services, solutions) and By Organization Size (large enterprises, small and medium enterprises)-Forecast to 2035

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South Korea Retail Analytics Market Infographic
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South Korea Retail Analytics Market Summary

As per MRFR analysis, the South Korea retail analytics market Size was estimated at 61.25 USD Million in 2024. The South Korea retail analytics market industry is projected to grow from 68.5 USD Million in 2025 to 209.8 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 11.84% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The South Korea retail analytics market is experiencing robust growth driven by technological advancements and evolving consumer expectations.

  • The market is witnessing increased adoption of AI and machine learning technologies to enhance data analysis capabilities.
  • Customer experience enhancement remains a focal point, with retailers striving to create more personalized shopping journeys.
  • The largest segment in the market is the e-commerce sector, while the fastest-growing segment is the brick-and-mortar retail analytics.
  • Key market drivers include the rising demand for data-driven insights and the integration of omnichannel strategies.

Market Size & Forecast

2024 Market Size 61.25 (USD Million)
2035 Market Size 209.8 (USD Million)
CAGR (2025 - 2035) 11.84%

Major Players

SAP (DE), IBM (US), Oracle (US), Microsoft (US), SAS (US), Tableau (US), Qlik (US), Teradata (US), Nielsen (US)

South Korea Retail Analytics Market Trends

The retail analytics market in South Korea is currently experiencing a transformative phase, driven by advancements in technology and the increasing demand for data-driven decision-making. Retailers are increasingly leveraging analytics to gain insights into consumer behavior, optimize inventory management, and enhance customer experiences. The integration of artificial intelligence and machine learning into analytics tools appears to be a key factor in this evolution, enabling businesses to process vast amounts of data efficiently. Furthermore, the rise of e-commerce has prompted retailers to adopt sophisticated analytics solutions to remain competitive in a rapidly changing landscape. In addition, the South Korean government has been supportive of digital transformation initiatives, which may further bolster the retail analytics market. Policies aimed at promoting innovation and technology adoption are likely to encourage retailers to invest in analytics capabilities. As businesses continue to recognize the value of data in driving growth and improving operational efficiency, the retail analytics market is poised for substantial expansion in the coming years. This trend suggests a shift towards more personalized shopping experiences, as retailers utilize analytics to tailor offerings to individual preferences and behaviors.

Increased Adoption of AI and Machine Learning

Retailers are increasingly integrating artificial intelligence and machine learning into their analytics processes. This trend allows for more accurate predictions of consumer behavior and enhances inventory management. As a result, businesses can optimize their operations and improve customer satisfaction.

Focus on Customer Experience Enhancement

There is a growing emphasis on utilizing analytics to enhance customer experiences. Retailers are leveraging data to understand consumer preferences better, leading to personalized marketing strategies and improved service delivery. This focus on customer-centric approaches is likely to drive loyalty and repeat business.

Government Support for Digital Transformation

The South Korean government is actively promoting digital transformation initiatives, which may positively impact the retail analytics market. Policies encouraging technology adoption and innovation are likely to motivate retailers to invest in advanced analytics solutions, fostering growth in this sector.

South Korea Retail Analytics Market Drivers

Growing Importance of Personalization

Personalization is becoming a cornerstone of retail strategies, significantly impacting the retail analytics market in South Korea. Retailers are leveraging analytics to create tailored shopping experiences that resonate with individual consumer preferences. Approximately 70% of consumers express a preference for personalized marketing, prompting retailers to invest in analytics solutions that facilitate targeted promotions and recommendations. This trend not only enhances customer satisfaction but also drives sales growth, as personalized experiences are linked to higher conversion rates. The increasing emphasis on personalization is likely to propel the demand for advanced analytics tools, further shaping the retail analytics market.

Integration of Omnichannel Strategies

The integration of omnichannel strategies significantly influences the retail analytics market in South Korea. Retailers are increasingly adopting a seamless approach to connect online and offline channels, which necessitates advanced analytics capabilities. Approximately 60% of retailers have reported implementing omnichannel strategies to enhance customer experience and drive sales. This shift requires sophisticated analytics tools to track customer interactions across various touchpoints, allowing businesses to gain a comprehensive understanding of consumer journeys. Consequently, the demand for analytics solutions that can provide insights into channel performance and customer preferences is on the rise, shaping the future landscape of the retail analytics market.

Rising Demand for Data-Driven Insights

The retail analytics market in South Korea experiences a notable surge in demand for data-driven insights. Retailers increasingly recognize the value of leveraging analytics to understand consumer behavior and preferences. This trend is evidenced by a reported growth rate of approximately 15% in the adoption of analytics tools among retailers in the past year. As competition intensifies, businesses are compelled to utilize data analytics to optimize inventory management, enhance marketing strategies, and improve overall operational efficiency. The ability to derive actionable insights from vast datasets is becoming a critical differentiator in the retail analytics market, enabling companies to tailor their offerings and drive customer engagement effectively.

Investment in Technology Infrastructure

Investment in technology infrastructure is a critical driver of the retail analytics market in South Korea. Retailers are allocating substantial resources to upgrade their IT systems and analytics capabilities, recognizing the need for robust data management solutions. Recent reports suggest that spending on analytics technologies has increased by approximately 25% over the past year, reflecting a commitment to harnessing data for strategic decision-making. This investment enables retailers to implement sophisticated analytics tools that can process large volumes of data efficiently, ultimately enhancing their competitive edge. As technology continues to evolve, the retail analytics market is poised for sustained growth driven by these infrastructure investments.

Emergence of Advanced Predictive Analytics

The emergence of advanced predictive analytics is reshaping the retail analytics market in South Korea. Retailers are increasingly utilizing predictive models to forecast demand, optimize pricing strategies, and enhance inventory management. Recent studies indicate that predictive analytics can improve inventory turnover rates by up to 20%, thereby reducing excess stock and minimizing costs. This capability allows retailers to make informed decisions based on anticipated consumer behavior, ultimately leading to increased profitability. As the retail landscape evolves, the integration of predictive analytics into business strategies is likely to become a standard practice, driving further growth in the retail analytics market.

Market Segment Insights

By Component Type: Services (Largest) vs. Solutions (Fastest-Growing)

In the South Korea retail analytics market, Services hold a significant market share, primarily driven by the demand for comprehensive analytics support and consultation. Organizations are increasingly relying on expert services to interpret data and implement effective retail strategies, making this segment the largest contributor to the overall market. Conversely, the Solutions segment is gaining traction rapidly as companies seek automated and integrated systems for analytics. This shift towards technology-enabled solutions is reshaping the competitive landscape, providing organizations with innovative tools for decision-making. The growth trends within the South Korea retail analytics market show that Services continue to thrive due to their personalized and data-driven approaches. Meanwhile, Solutions are expected to see the fastest growth as more businesses adopt data analytics platforms that enhance operational efficiency. Key drivers include digital transformation, the rise of e-commerce, and increasing investments in technology to leverage analytics for superior retail performance. The convergence of these factors suggests a dynamic marketplace where both segments will continue to evolve and expand.

Services: Dominant vs. Solutions: Emerging

In the South Korea retail analytics market, Services are recognized as the dominant force due to their emphasis on tailored analytical support and strategic consulting. This segment caters to a wide array of businesses, offering insights that are custom-fit to operational needs, thereby fostering long-term client relationships. On the other hand, Solutions are emerging as pivotal tools that integrate sophisticated analytics capabilities within retail operations. They offer automation and real-time data processing, helping retailers enhance efficiency and address market dynamics swiftly. As technology advances, the Solutions segment is poised to become increasingly relevant, pushing the boundaries of how data analytics can be employed to drive retail success.

By Organization Size: Large Enterprises (Largest) vs. Small and Medium Enterprises (Fastest-Growing)

In the South Korea retail analytics market, Large Enterprises hold a significant share, capitalizing on their extensive resources and data capabilities. This sector utilizes advanced analytics tools to optimize customer engagement and inventory management, leading the market with substantial adoption rates. Conversely, Small and Medium Enterprises, although smaller in market share, are quickly closing the gap by leveraging affordable analytics solutions tailored to their specific needs. Growth trends indicate a surge in demand for retail analytics within Small and Medium Enterprises, driven by increasing digital transformation initiatives. The growing recognition of data-driven decision-making among these businesses is enhancing their competitive edge. Additionally, the expansion of e-commerce platforms and the need for personalized customer experiences are further propelling the adoption of analytics tools across both segments.

Large Enterprises: Dominant vs. Small and Medium Enterprises: Emerging

Large Enterprises in the South Korea retail analytics market are recognized for their substantial influence, utilizing robust analytics solutions that foster operational efficiency and strategic decision-making. Their capabilities to manage large volumes of data and extract valuable insights set them apart as a dominant force. Conversely, Small and Medium Enterprises are emerging rapidly, driven by a wave of digital adoption and the availability of cost-effective analytics solutions. These enterprises are increasingly utilizing data analytics to enhance customer experiences and streamline operations, positioning themselves as agile and innovative competitors in the market.

Get more detailed insights about South Korea Retail Analytics Market

Key Players and Competitive Insights

The retail analytics market in South Korea is characterized by a dynamic competitive landscape, driven by rapid technological advancements and an increasing demand for data-driven decision-making. Key players such as SAP (DE), IBM (US), and Oracle (US) are at the forefront, leveraging their extensive portfolios to enhance operational efficiencies and customer engagement. SAP (DE) focuses on integrating advanced analytics into its enterprise resource planning (ERP) solutions, thereby enabling retailers to gain real-time insights into consumer behavior. Meanwhile, IBM (US) emphasizes its AI-driven analytics capabilities, which allow for predictive modeling and personalized marketing strategies. Oracle (US) is strategically positioned through its cloud-based solutions, facilitating seamless data integration across various retail channels. Collectively, these strategies foster a competitive environment that prioritizes innovation and customer-centric solutions.

In terms of business tactics, companies are increasingly localizing their operations to better cater to the South Korean market. This includes optimizing supply chains and enhancing customer service through localized data analytics. The market structure appears moderately fragmented, with several players vying for market share, yet the influence of major corporations remains substantial. The collective efforts of these key players not only shape market dynamics but also set benchmarks for emerging companies seeking to establish a foothold in the retail analytics sector.

In October 2025, SAP (DE) announced a partnership with a leading South Korean retail chain to implement its latest analytics platform, which is expected to enhance inventory management and customer insights. This collaboration signifies SAP's commitment to localizing its offerings and adapting to the unique challenges faced by retailers in South Korea. The strategic importance of this partnership lies in its potential to drive operational efficiencies and improve customer satisfaction through tailored analytics solutions.

In September 2025, IBM (US) launched a new AI-driven analytics tool specifically designed for the retail sector, aimed at optimizing pricing strategies and inventory levels. This tool leverages machine learning algorithms to analyze market trends and consumer preferences, thereby enabling retailers to make informed decisions. The introduction of this tool underscores IBM's focus on innovation and its intent to solidify its position as a leader in the retail analytics market.

In August 2025, Oracle (US) expanded its cloud services in South Korea, enhancing its analytics capabilities for local retailers. This expansion is indicative of Oracle's strategy to provide comprehensive solutions that integrate seamlessly with existing retail infrastructures. By bolstering its cloud offerings, Oracle aims to capture a larger market share and address the growing demand for scalable analytics solutions among South Korean retailers.

As of November 2025, the competitive trends in the retail analytics market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances among key players are shaping the landscape, fostering innovation and enhancing service delivery. Looking ahead, it is likely that competitive differentiation will evolve, shifting from traditional price-based competition to a focus on technological innovation and supply chain reliability. This transition may redefine how companies engage with consumers, emphasizing the importance of agility and responsiveness in a rapidly changing market.

Key Companies in the South Korea Retail Analytics Market market include

Industry Developments

Recent developments in the South Korea Retail Analytics Market highlight a dynamic growth trajectory driven by companies like SK Telecom, LG CNS, and Coupang. In July 2023, LG CNS announced a collaboration with SK Telecom to enhance data analytics capabilities, focusing on artificial intelligence to improve customer engagement and streamline operations.

The market has also seen significant valuations, with eBay Korea and Lotte Shopping investing heavily in Retail Analytics technologies, reflecting a growing emphasis on data-driven decision-making. In Q1 2023, Coupang achieved a 30% increase in revenue, largely attributed to advanced analytics that optimizes its logistics and supply chain management.

Among notable mergers, in June 2023, Shinsegae acquired a minority stake in a data analytics startup to bolster its Retail Analytics capabilities, demonstrating the push towards integrating advanced analytics into retail strategies.

Moreover, the rise of mobile shopping and the increased use of e-commerce platforms have propelled retailers to utilize data analytics in understanding consumer trends and behaviors more effectively, indicating a significant shift within the industry over the past few years.

Future Outlook

South Korea Retail Analytics Market Future Outlook

The retail analytics market is projected to grow at 11.84% CAGR from 2024 to 2035, driven by advancements in AI, big data, and consumer behavior insights.

New opportunities lie in:

  • Integration of AI-driven predictive analytics tools for inventory management.
  • Development of personalized marketing platforms leveraging customer data.
  • Implementation of real-time analytics dashboards for in-store performance monitoring.

By 2035, the retail analytics market is expected to be robust, driven by innovative technologies and strategic implementations.

Market Segmentation

South Korea Retail Analytics Market Component Type Outlook

  • Services
  • Solutions

South Korea Retail Analytics Market Organization Size Outlook

  • Large Enterprises
  • Small and Medium Enterprises

Report Scope

MARKET SIZE 2024 61.25(USD Million)
MARKET SIZE 2025 68.5(USD Million)
MARKET SIZE 2035 209.8(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 11.84% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled SAP (DE), IBM (US), Oracle (US), Microsoft (US), SAS (US), Tableau (US), Qlik (US), Teradata (US), Nielsen (US)
Segments Covered Component Type, Organization Size
Key Market Opportunities Integration of artificial intelligence and machine learning enhances decision-making in the retail analytics market.
Key Market Dynamics Growing demand for data-driven insights drives innovation in retail analytics solutions across South Korea's competitive landscape.
Countries Covered South Korea

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FAQs

What is the expected market size of the South Korea Retail Analytics Market in 2024?

The South Korea Retail Analytics Market is expected to be valued at 85.75 million USD in 2024.

What will be the market value of the South Korea Retail Analytics Market by 2035?

By 2035, the market is projected to reach a value of 460.0 million USD.

What is the expected compound annual growth rate (CAGR) for the South Korea Retail Analytics Market from 2025 to 2035?

The expected CAGR for the South Korea Retail Analytics Market from 2025 to 2035 is 16.499%.

Which components contribute to the market size in terms of services and solutions?

In 2024, services are valued at 35.0 million USD and solutions at 50.75 million USD.

What will be the projected value of services in the South Korea Retail Analytics Market by 2035?

Services are expected to grow to a value of 190.0 million USD by 2035.

What is the projected market size for solutions within the South Korea Retail Analytics Market by 2035?

The solutions segment is projected to be valued at 270.0 million USD by 2035.

Who are the major players in the South Korea Retail Analytics Market?

Key players include SK Telecom, LG CNS, Krafton, KT Corporation, and Coupang among others.

What are the key growth drivers for the South Korea Retail Analytics Market?

Increased reliance on data-driven decision making and growing digital transformation initiatives are key growth drivers.

How does the current economic environment impact the South Korea Retail Analytics Market?

The current economic environment can create both challenges and opportunities for innovation in the retail analytics space.

What trends are emerging in the South Korea Retail Analytics Market?

Emerging trends include increased adoption of artificial intelligence and machine learning for predictive analytics.

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