• Cat-intel
  • MedIntelliX
  • Resources
  • About Us
  • Request Free Sample ×

    Kindly complete the form below to receive a free sample of this Report

    Leading companies partner with us for data-driven Insights

    clients tt-cursor

    US IP Phones Market

    ID: MRFR/SEM/14924-HCR
    200 Pages
    Garvit Vyas
    September 2025

    US IP Phones Market Research Report: By Technology (VoIP, SIP, Wireless), By Deployment Type (On-Premises, Cloud-Based, Hybrid), By End User (Corporate, Government, Healthcare, Education) and By Features (Video Conferencing, Call Recording, Multi-Device Support, Mobile Integration) - Forecast to 2035

    Share:
    Download PDF ×

    We do not share your information with anyone. However, we may send you emails based on your report interest from time to time. You may contact us at any time to opt-out.

    US IP Phones Market Infographic
    Purchase Options
    $ 4,950.0
    $ 5,950.0
    $ 7,250.0

    US IP Phones Market Summary

    The United States IP Phones market is projected to grow significantly from 812.8 million USD in 2024 to 1509.7 million USD by 2035.

    Key Market Trends & Highlights

    US IP Phones Key Trends and Highlights

    • The market valuation is expected to increase from 812.8 million USD in 2024 to 1509.7 million USD by 2035.
    • A compound annual growth rate (CAGR) of 5.79 percent is anticipated for the period from 2025 to 2035.
    • The growth trajectory indicates a robust demand for IP phones in various sectors across the United States.
    • Growing adoption of VoIP technology due to enhanced communication efficiency is a major market driver.

    Market Size & Forecast

    2024 Market Size 812.8 (USD Million)
    2035 Market Size 1509.7 (USD Million)
    CAGR (2025-2035) 5.79%

    Major Players

    Avaya, Unify, NECA, astra, Granstream Networks, Sangoma, Toshiba, Polycom, Fanvil, Yealink, Mitel, Digium, ShoreTel, Cisco Systems, Cisco Meraki

    US IP Phones Market Trends

    The US IP Phones Market is experiencing significant trends influenced by the increasing adoption of Voice over Internet Protocol (VoIP) technology. Businesses across various sectors are shifting towards IP phone systems to enhance communication efficiency and reduce operational costs. This transition is driven by the need for more integrated communication solutions that facilitate remote work arrangements, a trend that has accelerated post-COVID-19 as organizations embrace flexible work models. Furthermore, advancements in cloud computing and the growing availability of high-speed internet are key market drivers, enabling robust IP phone functionalities and enhanced features such as video conferencing and messaging services.

    Another notable trend is the focus on interoperability and integration with other business applications, which supports seamless workflow and collaboration within organizations. Companies are increasingly looking for IP phones that can easily connect with customer relationship management (CRM) systems and other tools to streamline operations. As VoIP technology continues to evolve, there are opportunities to explore innovative features such as Artificial Intelligence (AI) integrations and greater reliance on mobile applications, allowing users to manage their communications from various devices. 

    The rising demand for security in telecommunications is also shaping market dynamics in the US, prompting manufacturers to prioritize encryption and security protocols in their offerings.As cyber threats become more sophisticated, businesses are seeking solutions that safeguard their communications. Overall, the US IP Phones Market is on an upward trajectory as it adapts to technological advances and the changing landscape of work communications, presenting ample opportunities for growth and innovation.

    Market Segment Insights

    IP Phones Market Technology Insights

    The US IP Phones Market is evolving significantly, driven largely by the advancements in technology. Within the realm of technology, the market is characterized by various trends that contribute to its growth trajectory. As businesses increasingly embrace digital transformation, the adoption of VoIP technology has become a critical factor, providing cost-effective communication solutions that enhance productivity. VoIP systems facilitate seamless connectivity and enable features like video conferencing, which is essential for modern work environments. Simultaneously, Session Initiation Protocol (SIP) has gained traction due to its flexibility and ability to accommodate various multimedia communication types.

    SIP is vital for integrating voice, video, and messaging services, making it a preferred choice for organizations looking to streamline operations and enhance collaboration. 

    The technological infrastructure that supports SIP has improved, allowing businesses to deploy and manage these solutions more effectively. Wireless technology, on the other hand, offers increased mobility, allowing users to communicate without being tethered to a desk. This aspect has become especially significant in the context of the evolving work culture in the US, where remote work and flexible arrangements are increasingly commonplace. As a result, wireless IP phones are in high demand, providing the convenience of mobility while ensuring high-quality voice transmission and connectivity.

    In addition to these technologies, the market reflects a growing trend toward integrating artificial intelligence and machine learning to enhance user experience and streamline operations. Such innovations not only improve communication efficiency but also provide actionable insights into usage patterns, which help organizations make informed decisions about their communication strategies. The US IP Phones Market is projected to continue expanding, with technology playing a central role in shaping the industry's future, ensuring organizations can remain competitive in a rapidly changing business landscape.

    Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

    IP Phones Market Deployment Type Insights

    The US IP Phones Market is significantly segmented by Deployment Type, comprising On-Premises, Cloud-Based, and Hybrid solutions. On-Premises systems are favored by large enterprises that prioritize control, security, and customizability within their communication infrastructure. Conversely, Cloud-Based solutions are gaining traction due to their scalability, cost-effectiveness, and ease of deployment, making them particularly appealing for small to mid-sized businesses looking to reduce overheads. Meanwhile, Hybrid systems offer a unique blend, allowing businesses to leverage both on-premises and cloud solutions, meeting diverse operational needs while providing flexibility and redundancy.

    The ongoing digital transformation and the shift towards remote work have further accelerated the adoption of these technologies, as organizations seek to enhance communication efficiency and foster collaboration. According to recent trends, the enterprise need for integrated communication systems is driving substantial growth in the US IP Phones Market, with each deployment type presenting unique benefits that align with varying business strategies. The importance of these deployment types in enhancing mobile and remote workforce capabilities cannot be overlooked, as they continue to shape the future of communication in the United States.

    IP Phones Market End User Insights

    The End User segment of the US IP Phones Market encompasses diverse industries, showcasing a dynamic landscape of communication needs. In the Corporate sector, there is a significant reliance on IP phones to enhance connectivity and streamline communication between employees and clients, leading to increased productivity and efficiency. The Government segment places high importance on secure and reliable communication systems, optimizing their operations while ensuring accessibility for various departments. In Healthcare, the demand for IP phones has surged, reflecting the need for effective communication within hospitals and between healthcare professionals and patients, which directly correlates with improved patient care.

    The Education sector showcases a growing trend of adopting IP phones to facilitate better communication among educators, students, and administrative staff, promoting enhanced learning environments. The distinct requirements and functionalities across these industries highlight substantial opportunities, driving further advancements and innovations in the US IP Phones Market. As the market evolves, trends such as remote work and enhanced collaboration tools are fostering growth, while challenges like cybersecurity threats emphasize the importance of robust communication solutions in all sectors.Overall, the US IP Phones Market exhibits vibrant engagement across varied End Users, reflecting a broader push towards improved communication methodologies across industries.

    IP Phones Market Features Insights

    The Features segment of the US IP Phones Market showcases a range of functionalities that cater to the evolving communication demands of businesses. Video Conferencing has gained traction as remote work and virtual collaboration become standard practices, facilitating face-to-face interactions from diverse locations. Call Recording is significant for enhancing compliance and improving customer service quality by enabling businesses to review and analyze conversations.

    Multi-Device Support is critical as businesses seek seamless integration across devices to accommodate varied work environments and employee preferences.Mobile Integration offers crucial flexibility, allowing users to manage calls and communications through smartphones and other mobile devices, which proves essential for increasing productivity. 

    Trends indicate that advancements in technology and growing demand for unified communication platforms will further influence the development and adoption of these features in the US IP Phones Market. Market statistics indicate that the rising emphasis on efficient communication tools continues to drive investment in these features, ultimately leading to improved operational efficiency across various sectors.The ongoing evolution of digital communication solutions presents opportunities for innovations that enhance connectivity and functionality within the Market.

    Get more detailed insights about US IP Phones Market Research Report -Forecast till 2035

    Key Players and Competitive Insights

    The US IP Phones Market represents a dynamic and rapidly evolving sector characterized by increasing competition among a variety of key players. With the growing demand for unified communications and enhanced connectivity solutions, companies in this market are innovating their products to capture a larger share. This competitive landscape is primarily influenced by technological advancements, customer preferences, and the need for enterprises to upgrade their communication systems. The market features a mix of established corporations and emerging firms, each striving to offer feature-rich, scalable, and reliable IP phone solutions.

    Factors such as pricing strategies, product differentiation, and customer service play pivotal roles in shaping the competitive environment, as companies seek to establish long-lasting relationships with clients and enhance user experience.

    Avaya has established a strong presence in the US IP Phones Market, leveraging its extensive portfolio of communication solutions tailored for various business needs. Known for its commitment to delivering reliable and efficient communication technologies, Avaya's strengths lie in its advanced features that integrate seamlessly into existing communication infrastructures. The company's emphasis on customer-centric solutions and ongoing innovation has enabled it to build a loyal customer base within the US.

    Avaya has made significant strides in enhancing its product offerings through continuous development, ensuring that its IP phones cater to the evolving demands of businesses looking to improve productivity and collaboration. 

    Additionally, the company's robust support services further enhance its market appeal, making Avaya a key contender in the competitive landscape of IP telephony.Unify also plays a noteworthy role in the US IP Phones Market, focusing on providing comprehensive communication solutions that address the needs of modern enterprises. The company's commitment to fostering seamless collaboration is evident in its range of IP phones designed for both small and large organizations. Unify's key products often incorporate advanced technology features aimed at optimizing user experience and boosting productivity in workplace communication. 

    The company has effectively carved out a niche for itself through strategic mergers and acquisitions, enhancing its technological capabilities and expanding its footprint in the market. Unify's competitive edge lies in its focus on creating integrated solutions that encompass not just voice communication, but also collaboration tools and services, granting it an advantageous position in the ever-changing landscape of the US IP Phones Market. Its dedication to aligning product offerings with current market trends continues to solidify its reputation as a significant player within this sector.

    Key Companies in the US IP Phones Market market include

    Industry Developments

    In the US IP Phones Market,recent developments include a shift towards cloud-based solutions, with several companies innovating to enhance their product offerings. Avaya has been actively promoting its cloud communication platforms, catering to a growing demand for remote work solutions. Unify has also expanded its portfolio, focusing on integrating Artificial Intelligence features into their offerings. Notably, in July 2023, Cisco Systems announced its acquisition of a leading software company to enhance its VoIP functionalities, bolstering its market presence. Furthermore, in September 2022, Mitel completed its merger with a prominent telecommunications provider, significantly increasing its customer base. 

    The market has witnessed substantial growth, with valuations improving due to the rise in remote work and digital transformation initiatives among businesses. Polycom and Yealink have reported strong sales growth, capitalizing on this trend. Granstream Networks and Sangoma have expanded their distribution channels, allowing for greater market reach. These developments underline a dynamic market landscape in the US, with companies adapting to new technology demands and changing how businesses communicate. The ongoing advancements highlight a competitive environment aimed at enhancing user experience and operational efficiency.

    Market Segmentation

    Outlook

    • Video Conferencing
    • Call Recording
    • Multi-Device Support
    • Mobile Integration

    IP Phones Market End User Outlook

    • Corporate
    • Government
    • Healthcare
    • Education

    IP Phones Market Features Outlook

    • Video Conferencing
    • Call Recording
    • Multi-Device Support
    • Mobile Integration

    IP Phones Market Technology Outlook

    • VoIP
    • SIP
    • Wireless

    IP Phones Market Deployment Type Outlook

    • On-Premises
    • Cloud-Based
    • Hybrid

    Report Scope

    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 769.6 (USD Million)
    MARKET SIZE 2024 812.8 (USD Million)
    MARKET SIZE 2035 1509.67 (USD Million)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 5.79% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Million
    KEY COMPANIES PROFILED Avaya, Unify, NEC, Aastra, Granstream Networks, Sangoma, Toshiba, Polycom, Fanvil, Yealink, Mitel, Digium, ShoreTel, Cisco Systems, Cisco Meraki
    SEGMENTS COVERED Technology, Deployment Type, End User, Features
    KEY MARKET OPPORTUNITIES Cloud-based solutions integration, Growth in remote workforce, Increased demand for video conferencing, Enhanced security features requirement, Adoption of AI-driven communication tools
    KEY MARKET DYNAMICS rising remote work adoption, increasing demand for unified communication, technological advancements in VoIP, cost efficiency and optimization, growing emphasis on collaboration tools
    COUNTRIES COVERED US

    FAQs

    What is the expected market size of the US IP Phones Market in 2024?

    The US IP Phones Market is expected to be valued at 812.8 million USD in 2024.

    What is the projected market size for the US IP Phones Market by 2035?

    By 2035, the US IP Phones Market is projected to reach 1509.67 million USD.

    What is the expected compound annual growth rate (CAGR) for the US IP Phones Market from 2025 to 2035?

    The expected CAGR for the US IP Phones Market from 2025 to 2035 is 5.79 percent.

    Which technology segment holds the largest market share in the US IP Phones Market?

    The VoIP technology segment holds a significant market share, valued at 300 million USD in 2024.

    What will be the value of the VoIP segment in the US IP Phones Market by 2035?

    The VoIP segment is expected to grow to 600 million USD by 2035.

    Which key players dominate the US IP Phones Market?

    Major players in the US IP Phones Market include Avaya, Cisco Systems, and Polycom.

    How much is the SIP segment valued in the US IP Phones Market for 2024?

    The SIP segment is valued at 250 million USD in the US IP Phones Market for the year 2024.

    What is the forecasted market size for the Wireless segment in the US IP Phones Market by 2035?

    The Wireless segment is forecasted to reach 459.67 million USD by 2035.

    What are the emerging trends impacting the US IP Phones Market?

    Emerging trends in the market include advancements in wireless communication and VoIP technology integration.

    How has the current global scenario impacted the growth of the US IP Phones Market?

    Current global scenarios have accelerated the adoption of IP phone technologies for remote and flexible communication solutions.

    US IP Phones Market Research Report -Forecast till 2035 Infographic
    Free Sample Request

    Kindly complete the form below to receive a free sample of this Report

    Customer Stories

    “I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.”

    Victoria Milne Founder
    Case Study
    Chemicals and Materials