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Europe Inflight Shopping Market Share

ID: MRFR//14624-HCR | 128 Pages | Author: Sejal Akre| November 2024

The Europe inflight shopping market represents a significant opportunity for airlines and retailers to capitalize on the captive audience of travelers during their journeys. In this dynamic market, companies employ various strategies to position themselves effectively and capture market share. One primary strategy is product differentiation. Given the diverse preferences and tastes of travelers, retailers offer a wide range of products, including luxury goods, electronics, cosmetics, and souvenirs. By providing a diverse selection, companies cater to different customer segments, enhancing the shopping experience, and driving sales. Moreover, offering exclusive or limited edition products can create a sense of exclusivity and urgency among passengers, further boosting sales and market share.

Branding and reputation management play a crucial role in market share positioning in the Europe inflight shopping market. Establishing a strong brand presence and reputation for reliability, quality, and customer service is essential for gaining the trust and loyalty of passengers. Retailers often collaborate with well-known brands and designers to offer sought-after products, leveraging brand recognition to attract customers. Moreover, maintaining high standards of service, efficient logistics, and responsive customer support contribute to a positive shopping experience, fostering repeat business and referrals, and ultimately increasing market share.

Price positioning is also a critical consideration for companies in the Europe inflight shopping market. While travelers may be willing to indulge in luxury purchases during their flights, affordability remains a key factor in purchasing decisions. Retailers must balance offering competitive prices with maintaining profitability. Special promotions, discounts, and bundled deals can incentivize purchases and create a perception of value for money, attracting price-conscious travelers and driving sales. Moreover, transparent pricing policies and clear communication of discounts and offers help build trust and confidence among passengers, further strengthening market share.

Distribution and channel management are fundamental components of market share positioning in the Europe inflight shopping market. Companies leverage various distribution channels, including onboard sales, pre-ordering options, and digital platforms, to reach passengers effectively. By optimizing distribution channels and enhancing accessibility, retailers can maximize sales opportunities and capitalize on impulse purchases. Additionally, partnerships with airlines, airports, and travel agencies facilitate cross-selling and promotional activities, further strengthening market position and brand visibility.

Strategic partnerships and collaborations are instrumental in gaining market share in the Europe inflight shopping market. Retailers often collaborate with airlines, duty-free operators, and brand partners to enhance product offerings and marketing initiatives. Co-branded promotions, exclusive product launches, and joint marketing campaigns create synergies that attract passengers' attention and drive sales onboard. Moreover, alliances with payment providers, loyalty programs, and travel-related businesses enable retailers to reach a broader audience and incentivize purchases, thereby solidifying their competitive position in the market.

Covered Aspects:

Report Attribute/Metric Details
Growth Rate 3.80% (2023-2032)

Europe Inflight Shopping Market Overview


The inflight shopping industry is anticipated to expand from significant value by 2032, exhibiting a compound annual growth rate (CAGR) of 3.80% during the forecast period (2023 - 2032). Growing consumer interest in online shopping, installation of new and high-speed connectivity solutions, and the desire to enhance the passenger experience & capitalize on travel time for retail opportunities are major market drivers driving the Inflight Shopping market in Europe.


Europe Inflight Shopping Market


Source Secondary Research, MRFR Database, Primary Research, and Analyst Review


Inflight Shopping Market Trends


Growing number of passengers flying through the air drives the market growth.


The European in-flight shopping market CAGR is expanding due to an increase in the number of people selecting to take flights domestically and internationally. The expansion of the market is expected to be fueled by the rising number of airlines utilizing online booking platforms to purchase numerous customer goods. More and more airlines and service providers are performing together to deliver passengers a high-quality, inexpensive experience as automation and online in-flight purchasing gain popularity. Aside from this, numerous public and private entities are expanding their commitment to the aviation enterprise.


Moreover, automation and the widespread availability of online in-flight shopping control have made it possible for providers and airlines to work jointly and give a high-quality service at a low cost. Online in-flight shopping firms are expected to invest more and expand their market share substantially due to expanded investment in the aviation sector. The in-flight retail industry is growing because of the increasing popularity of high-tech planes and the proliferation of online distribution channels. The comfort of in-flight shopping is augmented by the availability of an expansive range of goods, including but not restricted to books and periodicals, apparel and accessories, gifts and crafts, food and beverages, and perfumes, which operates the inflight shopping market revenue.


Inflight Shopping Market Segment Insights


Inflight Shopping Product Insights


The Europe inflight shopping market segmentation, based on the product, includes full service and low cost. The full-service segment dominated the market over the projected period as it provides various onboard amenities to passengers at a premium price. Such offerings often include products for passengers to purchase during the flight and closely resemble those available in a retail store. It may also give passengers access to in-flight entertainment, food and beverage service, or other add-on services. This type of inflight shopping typically requires the airline to work with different vendors and travel stores to provide passengers with various options.


Figure 1: Europe Inflight Shopping Market, by Product, 2022 & 2032 (USD Billion)


Europe Inflight Shopping Market, by Product, 2022 & 2032 (USD Billion)


Source MRFR Database, Secondary Research, Primary Research, and Analyst Review


Inflight Shopping Retailer Insights


The European inflight shopping market segmentation, based on the retailer, includes adults and children. The adult segment dominated the market over the projected period. Airlines enhance the inflight shopping experience by offering diverse product selections and exclusive deals. Passengers seeking convenience and unique purchases are increasingly engaging with inflight retail. The integration of digital platforms and pre-order options facilitates seamless shopping. Moreover, the allure of duty-free prices and the opportunity to discover specialty items contribute to the market's growth, transforming inflight shopping into a compelling and enjoyable aspect of air travel for adult passengers in Europe.


Inflight Shopping Distribution Channel Insights


The European inflight shopping market segmentation, based on the distribution channel, includes online and offline. The online segment dominated the market over the projected period due to the growing prevalence of in-flight Wi-Fi and passengers' increased reliance on digital devices. This trend is further accelerated by airlines' emphasis on enhancing the overall passenger experience through digital services. The convenience of shopping from personal devices and exclusive online offers drive the popularity of in-flight online shopping. Airlines are leveraging connectivity advancements to transform traditional duty-free shopping, providing passengers with a seamless and personalized retail experience, contributing to the market's growth.


Inflight Shopping Country Insights


The European Inflight Shopping market thrives due to the region's extensive air travel network, catering to leisure and business travelers and providing a lucrative inflight shopping platform. Airlines and retailers capitalize on the captive audience during flights, offering exclusive products, duty-free items, and pre-order services. Advances in onboard technology enhance the inflight shopping experience, facilitating easy transactions and personalized recommendations. The evolving preferences of travelers seeking unique and premium items contribute to the market's growth. The integration of e-commerce platforms and strategic partnerships between airlines and retailers further stimulates the inflight shopping market in Europe.


Figure 2: EUROPE INFLIGHT SHOPPING MARKET SHARE BY REGION 2022 (USD Billion)


EUROPE INFLIGHT SHOPPING MARKET SHARE BY REGION 2022 (USD Billion)


Source Secondary Research, MRFR Database, Primary Research, and Analyst Review


Inflight Shopping Key Market Players & Competitive Insights


Leading market participants invest heavily in research and development to extend their product lines, allowing the inflight shopping market to grow even more. Market participants are also undertaking numerous strategic activities to extend their footprint, with significant market outcomes including new product expansions, contractual agreements, mergers and acquisitions, more elevated investments, and collaboration with other organizations. The inflight shopping industry must deliver cost-effective items to enhance and survive in a more competitive, expanding market climate.


Major Participants in the inflight shopping market are attempting to expand market needs by investing in research and development operations, including Inmarsat plc, Lufthansa, AirAsia Group, The Emirates Group, Swiss International Air Lines AG, Thomas Cook Airlines Ltd., Singapore Airlines Limited, and EasyJet Airline Company Limited.


Key participants in the Inflight Shopping market include



Inflight Shopping Industry Developments


September 2022 Retail inMotion (RiM), a provider of retail and technology solutions for airlines, has relaunched Lufthansa’s Inflight Shopping in partnership with WorldShop, which brings a broad selection of boutique products on all Lufthansa intercontinental flights.


Inflight Shopping Market Segmentation


Type Outlook



  • Full Service

  • Low Cost


Application Outlook



  • Adults

  • Children


Retailer Outlook



  • Online

  • Offline


Inflight Shopping Regional Outlook



  • Europe

    • China

    • Japan

    • India

    • Australia

    • South Korea

    • Indonesia

    • Thailand

    • Vietnam

    • Malaysia

    • Singapore

    • Rest of Europe



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