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GCC AIOPs Platform Market

ID: MRFR/ICT/57139-HCR
200 Pages
Aarti Dhapte
October 2025

GCC AIOps Platform Market Research Report By Component (Platforms, Services), By Services (Implementation Service, License and Maintenance Service, Training, Education Service, Consulting Service, Managed Service), By Application (Real-time Analytics, Infrastructure Management, Network and Security Management, Application Performance, Cloud monitoring, Anomaly detection, Log and Event), By Organization Size (SMEs, Large Enterprises) and By Vertical (BFSI, Telecom and IT, Manufacturing, Media and Entertainment)-Forecast to 2035

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GCC AIOPs Platform Market Summary

As per MRFR analysis, the GCC aiops platform market size was estimated at 210.4 USD Million in 2024. The GCC aiops platform market is projected to grow from 248.69 USD Million in 2025 to 1324.1 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 18.2% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The GCC AIOps platform market is poised for substantial growth driven by automation and data analytics.

  • The largest segment in the GCC AIOps market is expected to be IT operations management, while the fastest-growing segment is likely to be real-time data analytics.
  • Increased automation in IT operations is becoming a prominent trend, enhancing efficiency and reducing manual intervention.
  • Integration with cloud services is gaining traction, reflecting the shift towards hybrid environments and scalable solutions.
  • Rising demand for operational efficiency and a heightened focus on cybersecurity are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 210.4 (USD Million)
2035 Market Size 1324.1 (USD Million)
CAGR (2025 - 2035) 18.2%

Major Players

IBM (US), Splunk (US), Dynatrace (US), Moogsoft (US), Micro Focus (GB), New Relic (US), Datadog (US), Cisco (US)

GCC AIOPs Platform Market Trends

The aiops platform market is currently experiencing a transformative phase. This transformation is driven by the increasing complexity of IT environments and the growing demand for automation in operations. Organizations are increasingly adopting artificial intelligence to enhance their operational efficiency, reduce downtime, and improve service delivery. This shift is largely influenced by the need for real-time data analysis and proactive incident management, which are essential for maintaining competitive advantage in a rapidly evolving digital landscape. As businesses in the GCC region continue to embrace digital transformation, the integration of AI technologies into operational processes appears to be a strategic priority. Moreover, the rise of cloud computing and the Internet of Things (IoT) is further propelling the adoption of aiops platforms. Companies are recognizing the potential of these technologies to streamline operations and enhance decision-making capabilities. The emphasis on data-driven insights is likely to shape the future of the aiops platform market, as organizations seek to leverage advanced analytics for better resource management and operational resilience. This trend suggests a robust growth trajectory for the market, as stakeholders increasingly invest in innovative solutions to address their operational challenges.

Increased Automation in IT Operations

The aiops platform market is witnessing a notable trend towards automation in IT operations. Organizations are leveraging AI technologies to automate routine tasks, thereby reducing human error and enhancing efficiency. This shift not only streamlines processes but also allows IT teams to focus on more strategic initiatives, ultimately leading to improved service delivery.

Real-Time Data Analytics

Another prominent trend in the aiops platform market is the emphasis on real-time data analytics. Companies are increasingly utilizing AI-driven analytics to gain immediate insights into their operations. This capability enables organizations to respond swiftly to incidents, optimize performance, and make informed decisions based on current data.

Integration with Cloud Services

The integration of aiops platforms with cloud services is becoming more common. As businesses migrate to cloud environments, the need for seamless integration of AI solutions with existing cloud infrastructure is critical. This trend facilitates enhanced scalability, flexibility, and resource management, positioning organizations to better adapt to changing market demands.

GCC AIOPs Platform Market Drivers

Increased Focus on Cybersecurity

In the context of the aiops platform market, the heightened focus on cybersecurity is a critical driver influencing adoption rates in the GCC. As cyber threats become more sophisticated, organizations are compelled to invest in advanced technologies that can proactively identify and mitigate risks. A recent survey indicates that 70% of GCC enterprises consider cybersecurity a top priority, leading to increased investments in aiops solutions that integrate security features. These platforms enable real-time monitoring and anomaly detection, which are vital for safeguarding sensitive data. The integration of aiops with cybersecurity measures not only enhances threat response times but also contributes to overall operational resilience. Consequently, the aiops platform market is likely to see accelerated growth as businesses prioritize security alongside operational efficiency.

Rising Demand for Operational Efficiency

The aiops platform market is experiencing a surge in demand for operational efficiency across various sectors in the GCC. Organizations are increasingly recognizing the need to streamline their IT operations to reduce costs and enhance productivity. According to recent data, companies that have adopted aiops solutions report a reduction in operational costs by up to 30%. This trend is driven by the necessity to manage complex IT environments effectively, where traditional methods fall short. As businesses strive to optimize their resources, the aiops platform market is positioned to grow significantly, with projections indicating a compound annual growth rate (CAGR) of 25% over the next five years. This growth reflects a broader shift towards automation and intelligent operations, making aiops platforms essential for organizations aiming to maintain a competitive edge.

Shift Towards Data-Driven Decision Making

The aiops platform market is significantly influenced by the ongoing shift towards data-driven decision making within organizations in the GCC. Companies are increasingly leveraging data analytics to inform their strategies and operations, recognizing that data is a valuable asset. This trend is underscored by the fact that organizations utilizing aiops platforms can achieve up to 40% faster decision-making processes. By harnessing real-time data insights, businesses can optimize their IT operations and respond swiftly to market changes. The demand for solutions that facilitate this data-centric approach is driving growth in the aiops platform market, with expectations of a 20% increase in market size over the next few years. This evolution reflects a broader cultural shift towards valuing data as a cornerstone of business strategy.

Growing Cloud Adoption and Hybrid Environments

The aiops platform market is being propelled by the growing adoption of cloud technologies and the prevalence of hybrid IT environments in the GCC. As organizations migrate to cloud-based solutions, the complexity of managing these environments increases, necessitating advanced operational tools. The aiops platforms are uniquely positioned to address these challenges by providing comprehensive visibility and control over both on-premises and cloud resources. Data indicates that 60% of GCC companies are now operating in hybrid environments, which amplifies the need for integrated solutions that can manage diverse IT landscapes. This trend is likely to drive a significant increase in demand for aiops platforms, with market analysts projecting a growth rate of 30% in the coming years. The ability to seamlessly manage hybrid infrastructures is becoming a critical factor for organizations aiming to enhance their operational capabilities.

Integration of Artificial Intelligence Technologies

The integration of artificial intelligence (AI) technologies into the aiops platform market is a key driver of growth in the GCC. Organizations are increasingly adopting AI capabilities to enhance their IT operations, enabling predictive analytics and automated responses to incidents. This integration allows for improved efficiency and reduced downtime, which are critical for maintaining service quality. Recent estimates suggest that AI-enhanced aiops solutions can lead to a 50% reduction in incident resolution times. As businesses seek to leverage AI for operational excellence, the aiops platform market is poised for substantial expansion, with forecasts indicating a potential market value increase of $1 billion by 2027. This trend highlights the importance of AI in transforming traditional IT operations into more agile and responsive systems.

Market Segment Insights

By Component: Platforms (Largest) vs. Services (Fastest-Growing)

In the GCC aiops platform market, the component segment is primarily divided into platforms and services. Platforms continue to dominate market share, driven by the increasing need for integrated solutions that support AI-driven operations. The services component, while smaller in market share, is rapidly growing as enterprises seek expert assistance in deploying and managing AI operations tools. Growth trends indicate a surge in demand for services as businesses increasingly adopt advanced AI technologies. The shift towards automation and the need for optimization of IT operations are significant drivers of this growth. The gap between platforms and services is narrowing as services evolve to support specific business needs, making it a crucial area of investment for organizations looking to enhance their operational efficiency.

Platforms (Dominant) vs. Services (Emerging)

Platforms in the GCC aiops platform market represent the dominant segment, characterized by robust features that offer comprehensive solutions for AI implementation. These platforms often include capabilities for data integration, process automation, and analytics, which are essential for optimizing IT operational processes. Conversely, the services segment is emerging rapidly, emphasizing consultancy and support for deployment and training. Service providers are integrating with platform vendors to offer tailored solutions that address unique customer requirements, fostering a collaborative ecosystem. As companies transition to smarter operations, both platforms and services play pivotal roles in ensuring successful AI deployments and yielding long-term value.

By Services: Managed Service (Largest) vs. Consulting Service (Fastest-Growing)

In the services segment of the GCC aiops platform market, Managed Service holds the largest market share due to its critical role in offering comprehensive solutions and streamlined operations for enterprises. Implementation Services and License and Maintenance Services follow closely, leveraging the need for robust support and infrastructure. Training and Education Services, while valuable, have a smaller share but play a crucial role in enhancing skillsets and operational efficiency. Growth trends within this segment indicate a rapid increase in demand for Consulting Services, driven by enterprises seeking tailored solutions to optimize performance and reduce costs. The rise of Managed Services reflects a shift towards outsourcing IT operations, allowing companies to focus on core business functions while leveraging expert support. This evolving landscape underscores the importance of these services as companies adapt to technological advancements and market shifts.

Managed Service (Dominant) vs. Consulting Service (Emerging)

Managed Service is characterized by its comprehensive support, allowing organizations to efficiently manage their IT operations while offering scalability and flexibility. This service model is becoming increasingly popular as businesses look to reduce operational costs while ensuring high availability and performance. On the other hand, Consulting Service is emerging as a key player in the GCC aiops platform market, driven by the need for strategic insights and tailored solutions. This service offers organizations expert guidance, helping them navigate complex technological landscapes and implement effective aiops strategies. Together, these services play a pivotal role in shaping the future of operational excellence in the region.

By Application: Application Performance Management (Largest) vs. Infrastructure Management (Fastest-Growing)

The application segment in the GCC aiops platform market showcases a diverse range of offerings, with Application Performance Management holding the largest market share. It is followed closely by Infrastructure Management, Real-Time Analytics, Network and Security Management, and other solutions. Each segment contributes uniquely to the overall ecosystem, creating a competitive landscape where performance and reliability are paramount for businesses in the region. Growth trends indicate that Infrastructure Management is emerging quickly due to increased reliance on cloud technologies and network optimization needs. The demand for real-time insights across various applications drives the adoption of advanced aiops solutions. Moreover, as organizations seek to enhance operational efficiencies and secure their infrastructures, the relevance of Real-Time Analytics and Network Management continues to rise, propelling the whole segment forward.

Application Performance Management (Dominant) vs. Infrastructure Management (Emerging)

Application Performance Management is characterized by its focus on ensuring optimal application performance, user experience, and seamless service delivery. It dominates the market by providing crucial insights that help organizations proactively address application issues and performance bottlenecks. On the other hand, Infrastructure Management is gaining attention as an emerging segment fueled by the need for effective network and system monitoring solutions. This sector focuses on maintaining and optimizing the infrastructure that supports applications, thus becoming vital for companies striving for operational excellence. Both segments highlight the increasing necessity for intelligent solutions to manage complex IT environments.

By Deployment Mode: Cloud (Largest) vs. On-Premise (Fastest-Growing)

In the GCC aiops platform market, the deployment mode segment is predominantly occupied by cloud solutions, which hold the largest share. Businesses are increasingly opting for cloud-based deployments due to benefits such as scalability, cost-effectiveness, and ease of access. On-premise solutions, although traditionally popular, are experiencing a shift as companies evaluate the advantages of cloud technologies. Growth trends for this segment showcase an exciting dynamic, particularly with the rapid rise in on-premise deployments. This segment is expected to grow the fastest as enterprises look to maintain control over their infrastructure while still accessing advanced AI capabilities. Factors such as enhanced security, compliance requirements, and data sovereignty considerations are driving this trend, making on-premise solutions a compelling choice for many organizations.

Cloud (Dominant) vs. On-Premise (Emerging)

In the GCC aiops platform market, the cloud deployment model emerges as the dominant force, favored for its flexibility and efficiency. Organizations leverage cloud solutions for their ease of integration and maintenance, supporting rapid deployments and updates. Meanwhile, on-premise solutions are gaining traction as an emerging alternative for businesses that require tighter control over their IT environments. This growth is driven by factors such as data security concerns and regulatory requirements, prompting organizations to prioritize on-premise deployments. Though cloud remains at the forefront, the evolving demand for customized, secure solutions positions on-premise offerings as a viable contender, especially in industries with strict compliance needs.

By Organization Size: Large Enterprises (Largest) vs. SMEs (Fastest-Growing)

In the GCC aiops platform market, large enterprises hold a significant market share, leveraging substantial resources and dedicated teams to implement comprehensive AI solutions. The prominence of large organizations is driven by their vast operational requirements, enabling them to adopt advanced AI-driven operations management. Meanwhile, SMEs, though they represent a smaller segment of the market, are rapidly gaining traction due to the increasing accessibility of AI solutions, which cater specifically to their unique needs. Growth trends indicate that SMEs are quickly becoming the fastest-growing segment within the GCC aiops platform space, as they adopt automation and AI technologies to optimize their operational efficiency. The rise of cloud-based solutions and the decreasing costs associated with AI technologies are key drivers behind this growth. Furthermore, government initiatives aimed at supporting digital transformation in SMEs are expected to further stimulate this trend, allowing smaller organizations to compete effectively with larger players in the market.

Large Enterprises: Dominant vs. SMEs: Emerging

Large enterprises in the GCC aiops platform market are characterized by their extensive resources and capabilities, allowing them to implement sophisticated AI systems at scale. These companies typically operate across multiple regions, benefiting from economies of scale that enhance their competitiveness. SMEs, on the other hand, are emerging as critical players in the market, motivated by the rapid advancements in technology that democratize access to AI solutions. They tend to be agile and innovative, enabling them to adopt AIOps strategies that cater to their specific operational challenges. This dynamic creates a complementary relationship where large enterprises can offer robust solutions while SMEs drive innovation and adaptability in the sector.

By Vertical: BFSI (Largest) vs. Healthcare and Life Sciences (Fastest-Growing)

In the GCC aiops platform market, the BFSI segment is distinguished as the largest contributor to market share, driven by the urgent need for enhanced security and efficient transaction processing. Following closely is the Healthcare and Life Sciences segment, showcasing a rapid growth trajectory due to increasing digital health initiatives and the rising importance of patient data management. The growth in the GCC aiops platform market is primarily fueled by the ongoing digital transformation in various sectors, with BFSI leveraging AI to bolster security and operational efficiency. Meanwhile, the Healthcare and Life Sciences segment is experiencing fast-paced expansion, attributed to the necessity for real-time data analytics and improved patient care solutions. The rise of IoT in healthcare is further propelling this segment forward, making it a focal point for investment and innovation.

BFSI (Dominant) vs. Healthcare and Life Sciences (Emerging)

The BFSI segment holds a dominant position in the GCC aiops platform market, characterized by its strong emphasis on security and regulatory compliance. Financial institutions are increasingly adopting AI-driven solutions to enhance their fraud detection and risk management capabilities. Conversely, the Healthcare and Life Sciences segment, while emerging, is rapidly gaining ground. This segment is marked by the integration of AI in developing personalized medicine and optimizing hospital operations. The demand for intelligent healthcare solutions is on the rise as organizations seek to improve patient outcomes and operational efficiency. Both segments are crucial for the overall growth of the market, with BFSI focusing on stability and Healthcare pushing for innovation.

Get more detailed insights about GCC AIOPs Platform Market

Key Players and Competitive Insights

The aiops platform market is currently characterized by a dynamic competitive landscape, driven by the increasing demand for automation and data-driven decision-making across various sectors. Key players such as IBM (US), Splunk (US), and Dynatrace (US) are at the forefront, each adopting distinct strategies to enhance their market positioning. IBM (US) focuses on integrating AI capabilities into its offerings, thereby enhancing operational efficiency and customer experience. Splunk (US) emphasizes real-time data analytics, which allows organizations to gain actionable insights swiftly. Dynatrace (US) is leveraging its advanced monitoring solutions to provide comprehensive visibility across cloud environments, thus catering to the growing trend of digital transformation. Collectively, these strategies contribute to a competitive environment that is increasingly centered around innovation and technological advancement.

In terms of business tactics, companies are increasingly localizing their operations to better serve regional markets, which appears to be a response to the diverse needs of customers in the GCC. The market structure is moderately fragmented, with several players vying for market share, yet the influence of major companies remains substantial. This competitive structure fosters an environment where innovation is paramount, as companies strive to differentiate themselves through unique offerings and enhanced customer service.

In October 2025, IBM (US) announced a strategic partnership with a leading cloud service provider to enhance its aiops capabilities. This collaboration is expected to facilitate the integration of IBM's AI-driven analytics with the cloud provider's infrastructure, thereby enabling clients to optimize their operations more effectively. The strategic importance of this partnership lies in its potential to expand IBM's reach within the cloud market, positioning it as a key player in the aiops domain.

In September 2025, Splunk (US) launched a new suite of tools aimed at improving incident response times through enhanced machine learning algorithms. This initiative is significant as it not only strengthens Splunk's product offerings but also addresses a critical need for organizations to respond swiftly to operational disruptions. By focusing on machine learning, Splunk is likely to enhance its competitive edge in the market, appealing to businesses that prioritize rapid response capabilities.

In August 2025, Dynatrace (US) unveiled a new feature that integrates AI-driven insights directly into its user interface, allowing for more intuitive navigation and faster decision-making. This development is crucial as it reflects Dynatrace's commitment to user experience and operational efficiency. By simplifying access to complex data, Dynatrace is likely to attract a broader customer base, reinforcing its position in the aiops market.

As of November 2025, the competitive trends in the aiops platform market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are becoming more prevalent, as companies recognize the value of collaboration in enhancing their service offerings. Looking ahead, it is anticipated that competitive differentiation will evolve, shifting from traditional price-based competition to a focus on innovation, technological advancement, and supply chain reliability. This transition underscores the importance of agility and responsiveness in a rapidly changing market.

Key Companies in the GCC AIOPs Platform Market market include

Industry Developments

In recent months, the GCC AIOps Platform Market has witnessed significant developments, including a surge in technological investments aimed at enhancing operational efficiencies across various sectors. Companies like Cisco and VMware are focusing on expanding their AIOps offerings to cater to an increasing demand for automation and intelligence in IT operations.

The growth in the GCC region's digital transformation initiatives has contributed to increased market valuations, specifically for firms such as Moogsoft and Dynatrace, which reported substantial year-over-year growth in their service uptake.

Notably, in February 2023, IBM announced its acquisition of a smaller analytics firm to bolster its AIOps capabilities in the region, reinforcing its commitment to the GCC market.

Moreover, ServiceNow continues to enhance its platform to meet the evolving needs of businesses turning towards AI-driven solutions. Over the past two to three years, advancements in cloud technologies, AI integration, and data analytics have played a crucial role in shaping the GCC AIOps landscape, marking the region as a rapidly developing hub for innovative IT solutions.

The shift towards AIOps is evident as organizations seek to improve operational efficiencies and reduce downtime through automated insights.

 

Future Outlook

GCC AIOPs Platform Market Future Outlook

The AIOps platform market is projected to grow at an 18.2% CAGR from 2024 to 2035, driven by increasing automation, data complexity, and demand for operational efficiency.

New opportunities lie in:

  • Development of AI-driven predictive maintenance solutions for IT infrastructure.
  • Integration of AIOps with cloud-native applications to enhance scalability.
  • Creation of customized analytics dashboards for real-time performance monitoring.

By 2035, the AIOps platform market is expected to achieve substantial growth and innovation.

Market Segmentation

GCC AIOPs Platform Market Services Outlook

  • Implementation Service
  • License and Maintenance Service
  • Training and Education Service
  • Consulting Service
  • Managed Service

GCC AIOPs Platform Market Vertical Outlook

  • BFSI
  • Healthcare and Life Sciences
  • Retail and Consumer Goods
  • Telecom and IT
  • Manufacturing
  • Media and Entertainment
  • Others

GCC AIOPs Platform Market Component Outlook

  • Platforms
  • Services

GCC AIOPs Platform Market Application Outlook

  • Real-Time Analytics
  • Infrastructure Management
  • Network and Security Management
  • Application Performance Management
  • Others

GCC AIOPs Platform Market Deployment Mode Outlook

  • On-Premise
  • Cloud

GCC AIOPs Platform Market Organization Size Outlook

  • SMEs
  • Large Enterprises

Report Scope

MARKET SIZE 2024 210.4(USD Million)
MARKET SIZE 2025 248.69(USD Million)
MARKET SIZE 2035 1324.1(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 18.2% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled ["IBM (US)", "Splunk (US)", "Dynatrace (US)", "Moogsoft (US)", "Micro Focus (GB)", "New Relic (US)", "Datadog (US)", "Cisco (US)"]
Segments Covered Component, Services, Application, Deployment Mode, Organization Size, Vertical
Key Market Opportunities Integration of advanced analytics and machine learning enhances operational efficiency in the aiops platform market.
Key Market Dynamics Rising demand for automation in IT operations drives growth in the AIOps platform market across the GCC region.
Countries Covered GCC

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FAQs

What is the expected market size of the GCC AIOps Platform Market in 2024?

The GCC AIOps Platform Market is expected to be valued at 84.16 million USD in 2024.

What is the projected market size for the GCC AIOps Platform Market by 2035?

By 2035, the GCC AIOps Platform Market is projected to reach 537.2 million USD.

What is the expected compound annual growth rate (CAGR) for the GCC AIOps Platform Market from 2025 to 2035?

The expected CAGR for the GCC AIOps Platform Market from 2025 to 2035 is 18.354%.

What are the key components in the GCC AIOps Platform Market?

The key components in the GCC AIOps Platform Market are divided into platforms and services.

How large is the platforms segment of the GCC AIOps Platform Market in 2024?

The platforms segment of the GCC AIOps Platform Market is valued at 35.0 million USD in 2024.

What is the expected market value for the services segment of the GCC AIOps Platform Market in 2024?

The services segment of the GCC AIOps Platform Market is expected to be valued at 49.16 million USD in 2024.

Who are the leading players in the GCC AIOps Platform Market?

Major players in the GCC AIOps Platform Market include Cisco, Moogsoft, PagerDuty, and Dynatrace among others.

What opportunities drive growth in the GCC AIOps Platform Market?

The growth drivers in the GCC AIOps Platform Market include increasing data volumes and the need for real-time analytics.

What challenges are currently faced by the GCC AIOps Platform Market?

The GCC AIOps Platform Market faces challenges such as data privacy concerns and integration complexities.

How has regional demand impacted the GCC AIOps Platform Market's growth?

Regional demand has significantly driven growth in the GCC AIOps Platform Market as enterprises adopt advanced analytics for operational efficiency.

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