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    GCC AIOPs Platform Market

    ID: MRFR/ICT/57139-HCR
    200 Pages
    Aarti Dhapte
    October 2025

    GCC AIOps Platform Market Research Report By Component (Platforms, Services), By Services (Implementation Service, License and Maintenance Service, Training, Education Service, Consulting Service, Managed Service), By Application (Real-time Analytics, Infrastructure Management, Network and Security Management, Application Performance, Cloud monitoring, Anomaly detection, Log and Event), By Organization Size (SMEs, Large Enterprises) and By Vertical (BFSI, Telecom and IT, Manufacturing, Media and Entertainment)-Forecast to 2035

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    GCC AIOPs Platform Market Infographic
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    GCC AIOPs Platform Market Summary

    As per MRFR analysis, the GCC aiops platform market size was estimated at 210.4 USD Million in 2024. The GCC aiops platform market is projected to grow from 248.69 USD Million in 2025 to 1324.1 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 18.2% during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The GCC AIOps platform market is poised for substantial growth driven by automation and data analytics.

    • The largest segment in the GCC AIOps market is expected to be IT operations management, while the fastest-growing segment is likely to be real-time data analytics.
    • Increased automation in IT operations is becoming a prominent trend, enhancing efficiency and reducing manual intervention.
    • Integration with cloud services is gaining traction, reflecting the shift towards hybrid environments and scalable solutions.
    • Rising demand for operational efficiency and a heightened focus on cybersecurity are key drivers propelling market growth.

    Market Size & Forecast

    2024 Market Size 210.4 (USD Million)
    2035 Market Size 1324.1 (USD Million)

    Major Players

    IBM (US), Splunk (US), Dynatrace (US), Moogsoft (US), Micro Focus (GB), New Relic (US), Datadog (US), Cisco (US)

    GCC AIOPs Platform Market Trends

    The aiops platform market is currently experiencing a transformative phase. This transformation is driven by the increasing complexity of IT environments and the growing demand for automation in operations. Organizations are increasingly adopting artificial intelligence to enhance their operational efficiency, reduce downtime, and improve service delivery. This shift is largely influenced by the need for real-time data analysis and proactive incident management, which are essential for maintaining competitive advantage in a rapidly evolving digital landscape. As businesses in the GCC region continue to embrace digital transformation, the integration of AI technologies into operational processes appears to be a strategic priority. Moreover, the rise of cloud computing and the Internet of Things (IoT) is further propelling the adoption of aiops platforms. Companies are recognizing the potential of these technologies to streamline operations and enhance decision-making capabilities. The emphasis on data-driven insights is likely to shape the future of the aiops platform market, as organizations seek to leverage advanced analytics for better resource management and operational resilience. This trend suggests a robust growth trajectory for the market, as stakeholders increasingly invest in innovative solutions to address their operational challenges.

    Increased Automation in IT Operations

    The aiops platform market is witnessing a notable trend towards automation in IT operations. Organizations are leveraging AI technologies to automate routine tasks, thereby reducing human error and enhancing efficiency. This shift not only streamlines processes but also allows IT teams to focus on more strategic initiatives, ultimately leading to improved service delivery.

    Real-Time Data Analytics

    Another prominent trend in the aiops platform market is the emphasis on real-time data analytics. Companies are increasingly utilizing AI-driven analytics to gain immediate insights into their operations. This capability enables organizations to respond swiftly to incidents, optimize performance, and make informed decisions based on current data.

    Integration with Cloud Services

    The integration of aiops platforms with cloud services is becoming more common. As businesses migrate to cloud environments, the need for seamless integration of AI solutions with existing cloud infrastructure is critical. This trend facilitates enhanced scalability, flexibility, and resource management, positioning organizations to better adapt to changing market demands.

    GCC AIOPs Platform Market Drivers

    Increased Focus on Cybersecurity

    In the context of the aiops platform market, the heightened focus on cybersecurity is a critical driver influencing adoption rates in the GCC. As cyber threats become more sophisticated, organizations are compelled to invest in advanced technologies that can proactively identify and mitigate risks. A recent survey indicates that 70% of GCC enterprises consider cybersecurity a top priority, leading to increased investments in aiops solutions that integrate security features. These platforms enable real-time monitoring and anomaly detection, which are vital for safeguarding sensitive data. The integration of aiops with cybersecurity measures not only enhances threat response times but also contributes to overall operational resilience. Consequently, the aiops platform market is likely to see accelerated growth as businesses prioritize security alongside operational efficiency.

    Rising Demand for Operational Efficiency

    The aiops platform market is experiencing a surge in demand for operational efficiency across various sectors in the GCC. Organizations are increasingly recognizing the need to streamline their IT operations to reduce costs and enhance productivity. According to recent data, companies that have adopted aiops solutions report a reduction in operational costs by up to 30%. This trend is driven by the necessity to manage complex IT environments effectively, where traditional methods fall short. As businesses strive to optimize their resources, the aiops platform market is positioned to grow significantly, with projections indicating a compound annual growth rate (CAGR) of 25% over the next five years. This growth reflects a broader shift towards automation and intelligent operations, making aiops platforms essential for organizations aiming to maintain a competitive edge.

    Shift Towards Data-Driven Decision Making

    The aiops platform market is significantly influenced by the ongoing shift towards data-driven decision making within organizations in the GCC. Companies are increasingly leveraging data analytics to inform their strategies and operations, recognizing that data is a valuable asset. This trend is underscored by the fact that organizations utilizing aiops platforms can achieve up to 40% faster decision-making processes. By harnessing real-time data insights, businesses can optimize their IT operations and respond swiftly to market changes. The demand for solutions that facilitate this data-centric approach is driving growth in the aiops platform market, with expectations of a 20% increase in market size over the next few years. This evolution reflects a broader cultural shift towards valuing data as a cornerstone of business strategy.

    Growing Cloud Adoption and Hybrid Environments

    The aiops platform market is being propelled by the growing adoption of cloud technologies and the prevalence of hybrid IT environments in the GCC. As organizations migrate to cloud-based solutions, the complexity of managing these environments increases, necessitating advanced operational tools. The aiops platforms are uniquely positioned to address these challenges by providing comprehensive visibility and control over both on-premises and cloud resources. Data indicates that 60% of GCC companies are now operating in hybrid environments, which amplifies the need for integrated solutions that can manage diverse IT landscapes. This trend is likely to drive a significant increase in demand for aiops platforms, with market analysts projecting a growth rate of 30% in the coming years. The ability to seamlessly manage hybrid infrastructures is becoming a critical factor for organizations aiming to enhance their operational capabilities.

    Integration of Artificial Intelligence Technologies

    The integration of artificial intelligence (AI) technologies into the aiops platform market is a key driver of growth in the GCC. Organizations are increasingly adopting AI capabilities to enhance their IT operations, enabling predictive analytics and automated responses to incidents. This integration allows for improved efficiency and reduced downtime, which are critical for maintaining service quality. Recent estimates suggest that AI-enhanced aiops solutions can lead to a 50% reduction in incident resolution times. As businesses seek to leverage AI for operational excellence, the aiops platform market is poised for substantial expansion, with forecasts indicating a potential market value increase of $1 billion by 2027. This trend highlights the importance of AI in transforming traditional IT operations into more agile and responsive systems.

    Market Segment Insights

    GCC AIOps Platform Market Segment Insights

    GCC AIOps Platform Market Segment Insights

    AIOps Platform Market Component Insights

    AIOps Platform Market Component Insights

    The GCC AIOps Platform Market is gaining traction, particularly within the Component segment, which plays a vital role in the overall ecosystem. The Component segment encompasses crucial elements such as Platforms and Services, both of which are instrumental in enabling organizations to harness artificial intelligence for operational improvements.

    Platforms are pivotal as they provide the foundational technology and capabilities needed to analyze vast quantities of operational data, facilitating better decision-making and efficiency. With the increase in digital transformation initiatives across the GCC region, businesses are recognizing the importance of utilizing advanced analytics and automation to streamline operations. This shift significantly boosts the need for comprehensive AIOps solutions that integrate seamlessly with existing IT infrastructures.

    Moreover, the Services aspect of the Component segment is equally important as it includes consulting, implementation, and support services, which are essential for maximizing the potential of AIOps Platforms. As organizations may lack the in-house expertise required to effectively deploy and manage AIOps tools, service providers are experiencing heightened demand for their offerings.

    This reliance on external expertise is particularly pronounced in the GCC, where there is a focus on improving operational efficiencies and reducing costs. Several trends are shaping the GCC AIOps Platform Market, such as increasing investments in cloud computing, the growing need for proactive incident management, and the rise of machine learning techniques among businesses seeking to optimize their IT operations.

    AIOps Platform Market Services Insights

    AIOps Platform Market Services Insights

    The Services segment within the GCC AIOps Platform Market plays a crucial role in addressing various organizational needs as digital transformation accelerates across the region. Implementation Service drives the initial integration of AIOps solutions, ensuring seamless configuration and optimization for enhanced efficiency.

    License and Maintenance Service provides ongoing support, reinforcing system reliability and scalability, which are critical for businesses operating in dynamic environments. Training and Education Service empowers personnel by equipping them with the necessary skills to leverage AIOps capabilities, fostering a knowledgeable workforce that can adapt to technological advancements.

    Consulting Service offers strategic insights, enabling enterprises to align their AIOps initiatives with broader business objectives, while Managed Service provides outsourced support, allowing companies to focus on core activities.

    Collectively, these services meet the growing demand for robust operational insights and automated processes, reflecting an upward trend in GCC's digital economy and its commitment to leveraging cutting-edge technologies. The increasing adoption rates of AIOps in various sectors underline the significance of these services, marking a pivotal shift in enhancing organizational efficiency and decision-making processes.

    AIOps Platform Market Application Insights

    AIOps Platform Market Application Insights

    The GCC AIOps Platform Market, particularly within the Application segment, represents a significant area of development and investment, reflecting the region's push for digital transformation. This market encompasses various critical functions such as Real-time Analytics, which facilitates immediate decision-making in dynamic environments, and Infrastructure Management, which is key for optimizing assets and resources effectively.

    Network and Security Management are essential for ensuring robust defenses against increasing cybersecurity threats, while Application Performance plays a vital role in enhancing user experiences.Cloud monitoring is increasingly crucial as organizations migrate to cloud-based solutions, allowing for streamlined operations and scalability.

    Anomaly detection remains a priority in identifying irregularities before they escalate, significantly minimizing downtime and operational disruptions. Finally, Log and Event management is instrumental in data-driven responses to incidents, ensuring compliance and operational integrity.

    The GCC's embrace of advanced technologies, supported by government initiatives and strategic investments, further underscores the importance of these components in shaping a reliable and efficient AIOps ecosystem.The region's focus on these technologies positions it to harness emerging opportunities and drive future growth with high potential.

    AIOps Platform Market Organization Size Insights

    AIOps Platform Market Organization Size Insights

    The Organization Size segment of the GCC AIOps Platform Market showcases a diverse landscape, primarily categorized into Small and Medium Enterprises (SMEs) and Large Enterprises.

    SMEs are increasingly recognizing the potential of AIOps solutions to enhance operational efficiency and streamline IT processes, thereby becoming a crucial component within the market landscape.

    This trend is supported by favorable government initiatives in the GCC aimed at promoting digital transformation among smaller organizations and fostering innovation and competitiveness.

    Large Enterprises, on the other hand, dominate the market due to their substantial IT infrastructures and the critical need for advanced analytics, automation, and real-time problem resolution, which AIOps platforms effectively deliver. These enterprises often face complex IT ecosystems that require large-scale solutions capable of integrating multiple data sources.

    AIOps Platform Market Vertical Insights

    AIOps Platform Market Vertical Insights

    The GCC AIOps Platform Market is experiencing significant growth, with the vertical segment playing a crucial role in shaping its trajectory. This market is characterized by its strong focus on sectors such as Banking, Financial Services, and Insurance (BFSI), where the imperative for enhanced operational efficiency and risk management drives the adoption of AIOps solutions.

    The Telecom and IT domain also plays a vital part as organizations seek to streamline service management and improve customer experience in an increasingly competitive landscape.

    In the Manufacturing sector, the integration of AIOps is pivotal in achieving smart manufacturing goals, fostering real-time insights, and supporting operational continuity.

    Additionally, the Media and Entertainment industry relies on AIOps to manage vast datasets and optimize content delivery, enhancing user engagement and satisfaction. The market's segmentation underscores the adaptability of AIOps across diverse industries within the GCC region, reflecting a growing recognition of the importance of data-driven decision-making.

    As businesses navigate challenges like cybersecurity threats and operational inefficiencies, the deployment of AIOps platforms becomes an essential strategy to leverage automation and artificial intelligence capabilities for improved performance and innovation.

    Get more detailed insights about GCC AIOPs Platform Market

    Key Players and Competitive Insights

    The aiops platform market is currently characterized by a dynamic competitive landscape, driven by the increasing demand for automation and data-driven decision-making across various sectors. Key players such as IBM (US), Splunk (US), and Dynatrace (US) are at the forefront, each adopting distinct strategies to enhance their market positioning. IBM (US) focuses on integrating AI capabilities into its offerings, thereby enhancing operational efficiency and customer experience. Splunk (US) emphasizes real-time data analytics, which allows organizations to gain actionable insights swiftly. Dynatrace (US) is leveraging its advanced monitoring solutions to provide comprehensive visibility across cloud environments, thus catering to the growing trend of digital transformation. Collectively, these strategies contribute to a competitive environment that is increasingly centered around innovation and technological advancement.

    In terms of business tactics, companies are increasingly localizing their operations to better serve regional markets, which appears to be a response to the diverse needs of customers in the GCC. The market structure is moderately fragmented, with several players vying for market share, yet the influence of major companies remains substantial. This competitive structure fosters an environment where innovation is paramount, as companies strive to differentiate themselves through unique offerings and enhanced customer service.

    In October 2025, IBM (US) announced a strategic partnership with a leading cloud service provider to enhance its aiops capabilities. This collaboration is expected to facilitate the integration of IBM's AI-driven analytics with the cloud provider's infrastructure, thereby enabling clients to optimize their operations more effectively. The strategic importance of this partnership lies in its potential to expand IBM's reach within the cloud market, positioning it as a key player in the aiops domain.

    In September 2025, Splunk (US) launched a new suite of tools aimed at improving incident response times through enhanced machine learning algorithms. This initiative is significant as it not only strengthens Splunk's product offerings but also addresses a critical need for organizations to respond swiftly to operational disruptions. By focusing on machine learning, Splunk is likely to enhance its competitive edge in the market, appealing to businesses that prioritize rapid response capabilities.

    In August 2025, Dynatrace (US) unveiled a new feature that integrates AI-driven insights directly into its user interface, allowing for more intuitive navigation and faster decision-making. This development is crucial as it reflects Dynatrace's commitment to user experience and operational efficiency. By simplifying access to complex data, Dynatrace is likely to attract a broader customer base, reinforcing its position in the aiops market.

    As of November 2025, the competitive trends in the aiops platform market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are becoming more prevalent, as companies recognize the value of collaboration in enhancing their service offerings. Looking ahead, it is anticipated that competitive differentiation will evolve, shifting from traditional price-based competition to a focus on innovation, technological advancement, and supply chain reliability. This transition underscores the importance of agility and responsiveness in a rapidly changing market.

    Key Companies in the GCC AIOPs Platform Market market include

    Industry Developments

    In recent months, the GCC AIOps Platform Market has witnessed significant developments, including a surge in technological investments aimed at enhancing operational efficiencies across various sectors. Companies like Cisco and VMware are focusing on expanding their AIOps offerings to cater to an increasing demand for automation and intelligence in IT operations.

    The growth in the GCC region's digital transformation initiatives has contributed to increased market valuations, specifically for firms such as Moogsoft and Dynatrace, which reported substantial year-over-year growth in their service uptake.

    Notably, in February 2023, IBM announced its acquisition of a smaller analytics firm to bolster its AIOps capabilities in the region, reinforcing its commitment to the GCC market.

    Moreover, ServiceNow continues to enhance its platform to meet the evolving needs of businesses turning towards AI-driven solutions. Over the past two to three years, advancements in cloud technologies, AI integration, and data analytics have played a crucial role in shaping the GCC AIOps landscape, marking the region as a rapidly developing hub for innovative IT solutions.

    The shift towards AIOps is evident as organizations seek to improve operational efficiencies and reduce downtime through automated insights.

    Future Outlook

    GCC AIOPs Platform Market Future Outlook

    The AIOps platform market is projected to grow at an 18.2% CAGR from 2024 to 2035, driven by increasing automation, data complexity, and demand for operational efficiency.

    New opportunities lie in:

    • Development of AI-driven predictive maintenance solutions for IT infrastructure.
    • Integration of AIOps with cloud-native applications to enhance scalability.
    • Creation of customized analytics dashboards for real-time performance monitoring.

    By 2035, the AIOps platform market is expected to achieve substantial growth and innovation.

    Market Segmentation

    GCC AIOPs Platform Market Services Outlook

    • Implementation Service
    • License and Maintenance Service
    • Training and Education Service
    • Consulting Service
    • Managed Service

    GCC AIOPs Platform Market Vertical Outlook

    • BFSI
    • Healthcare and Life Sciences
    • Retail and Consumer Goods
    • Telecom and IT
    • Manufacturing
    • Media and Entertainment
    • Others

    GCC AIOPs Platform Market Component Outlook

    • Platforms
    • Services

    GCC AIOPs Platform Market Application Outlook

    • Real-Time Analytics
    • Infrastructure Management
    • Network and Security Management
    • Application Performance Management
    • Others

    GCC AIOPs Platform Market Deployment Mode Outlook

    • On-Premise
    • Cloud

    GCC AIOPs Platform Market Organization Size Outlook

    • SMEs
    • Large Enterprises

    Report Scope

    MARKET SIZE 2024210.4(USD Million)
    MARKET SIZE 2025248.69(USD Million)
    MARKET SIZE 20351324.1(USD Million)
    COMPOUND ANNUAL GROWTH RATE (CAGR)18.2% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Million
    Key Companies Profiled["IBM (US)", "Splunk (US)", "Dynatrace (US)", "Moogsoft (US)", "Micro Focus (GB)", "New Relic (US)", "Datadog (US)", "Cisco (US)"]
    Segments CoveredComponent, Services, Application, Deployment Mode, Organization Size, Vertical
    Key Market OpportunitiesIntegration of advanced analytics and machine learning enhances operational efficiency in the aiops platform market.
    Key Market DynamicsRising demand for automation in IT operations drives growth in the AIOps platform market across the GCC region.
    Countries CoveredGCC

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    FAQs

    What is the expected market size of the GCC AIOps Platform Market in 2024?

    The GCC AIOps Platform Market is expected to be valued at 84.16 million USD in 2024.

    What is the projected market size for the GCC AIOps Platform Market by 2035?

    By 2035, the GCC AIOps Platform Market is projected to reach 537.2 million USD.

    What is the expected compound annual growth rate (CAGR) for the GCC AIOps Platform Market from 2025 to 2035?

    The expected CAGR for the GCC AIOps Platform Market from 2025 to 2035 is 18.354%.

    What are the key components in the GCC AIOps Platform Market?

    The key components in the GCC AIOps Platform Market are divided into platforms and services.

    How large is the platforms segment of the GCC AIOps Platform Market in 2024?

    The platforms segment of the GCC AIOps Platform Market is valued at 35.0 million USD in 2024.

    What is the expected market value for the services segment of the GCC AIOps Platform Market in 2024?

    The services segment of the GCC AIOps Platform Market is expected to be valued at 49.16 million USD in 2024.

    Who are the leading players in the GCC AIOps Platform Market?

    Major players in the GCC AIOps Platform Market include Cisco, Moogsoft, PagerDuty, and Dynatrace among others.

    What opportunities drive growth in the GCC AIOps Platform Market?

    The growth drivers in the GCC AIOps Platform Market include increasing data volumes and the need for real-time analytics.

    What challenges are currently faced by the GCC AIOps Platform Market?

    The GCC AIOps Platform Market faces challenges such as data privacy concerns and integration complexities.

    How has regional demand impacted the GCC AIOps Platform Market's growth?

    Regional demand has significantly driven growth in the GCC AIOps Platform Market as enterprises adopt advanced analytics for operational efficiency.

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