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South Korea AIOPs Platform Market

ID: MRFR/ICT/57137-HCR
200 Pages
Aarti Dhapte
October 2025

South Korea AIOps Platform Market Research Report By Component (Platforms, Services), By Services (Implementation Service, License and Maintenance Service, Training, Education Service, Consulting Service, Managed Service), By Application (Real-time Analytics, Infrastructure Management, Network and Security Management, Application Performance, Cloud monitoring, Anomaly detection, Log and Event), By Organization Size (SMEs, Large Enterprises) and By Vertical (BFSI, Telecom and IT, Manufacturing, Media and Entertainment)-Forecast to 2035

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South Korea AIOPs Platform Market Summary

As per MRFR analysis, the South Korea AIOps platform market size was estimated at 368.2 USD Million in 2024. The South Korea aiops platform market is projected to grow from 435.21 USD Million in 2025 to 2316.0 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 18.2% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The South Korea AIOps platform market is poised for substantial growth driven by automation and data analytics.

  • The market is witnessing increased automation in IT operations, enhancing efficiency and reducing manual intervention.
  • Real-time data analytics is becoming a focal point, enabling organizations to make informed decisions swiftly.
  • Integration with cloud services is gaining traction, facilitating seamless operations and scalability.
  • Rising demand for operational efficiency and escalating cybersecurity concerns are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 368.2 (USD Million)
2035 Market Size 2316.0 (USD Million)
CAGR (2025 - 2035) 18.2%

Major Players

IBM (US), Splunk (US), Dynatrace (US), Moogsoft (US), New Relic (US), Datadog (US), Micro Focus (GB), ServiceNow (US)

South Korea AIOPs Platform Market Trends

The AIOps platform market is currently experiencing notable growth, driven by the increasing complexity of IT environments and the need for enhanced operational efficiency. Organizations are increasingly adopting artificial intelligence to automate and optimize IT operations, which appears to be a response to the rising demand for real-time data analysis and proactive incident management. In South Korea, the integration of advanced technologies into business processes is becoming more prevalent, suggesting a shift towards more intelligent and automated solutions. This trend is likely to continue as companies seek to leverage data for improved decision-making and operational resilience. Moreover, the emphasis on digital transformation across various sectors in South Korea is propelling the aiops platform market forward. Enterprises are recognizing the potential of AI-driven insights to streamline operations and reduce downtime. The growing focus on cybersecurity and data protection is also influencing the adoption of aiops solutions, as organizations aim to safeguard their digital assets while maintaining operational efficiency. As the market evolves, it is expected that innovations in machine learning and data analytics will further enhance the capabilities of aiops platforms, making them indispensable tools for modern IT management.

Increased Automation in IT Operations

The trend towards automation within IT operations is becoming increasingly pronounced. Organizations are leveraging aiops platforms to automate routine tasks, thereby reducing human error and freeing up IT staff for more strategic initiatives. This shift not only enhances efficiency but also allows for quicker response times to incidents.

Focus on Real-Time Data Analytics

There is a growing emphasis on real-time data analytics within the aiops platform market. Companies are utilizing these platforms to gain immediate insights into their IT environments, enabling proactive management of potential issues before they escalate. This capability is crucial for maintaining service continuity.

Integration with Cloud Services

The integration of aiops platforms with cloud services is gaining traction. As more businesses migrate to cloud environments, the need for solutions that can seamlessly operate across hybrid infrastructures is becoming essential. This trend indicates a move towards more flexible and scalable IT operations.

South Korea AIOPs Platform Market Drivers

Escalating Cybersecurity Concerns

In the context of the aiops platform market, the escalating concerns surrounding cybersecurity are profoundly influencing adoption rates. South Korean enterprises are increasingly aware of the vulnerabilities associated with digital transformation. As cyber threats become more sophisticated, organizations are turning to aiops solutions to enhance their security posture. The aiops platform market is responding to this demand by integrating advanced threat detection and response capabilities. Recent statistics indicate that 70% of South Korean companies consider cybersecurity a top priority, further driving the need for robust aiops platforms that can proactively address these challenges.

Regulatory Compliance and Governance

Regulatory compliance and governance are becoming critical drivers for the aiops platform market in South Korea. As regulations surrounding data privacy and security become more stringent, organizations are compelled to adopt solutions that ensure compliance. The aiops platform market is responding to this need by providing tools that facilitate adherence to regulatory requirements. Recent findings suggest that 60% of South Korean firms prioritize compliance in their IT strategies, further propelling the demand for aiops solutions that can streamline governance processes. This focus on compliance not only mitigates risks but also enhances organizational credibility.

Growth of Data-Driven Decision Making

The AIOps platform market is significantly impacted by the growth of data-driven decision-making in South Korea. Organizations are increasingly relying on data analytics to inform their strategies and operations. This shift is evident as companies invest in aiops solutions that facilitate real-time data analysis and insights. The aiops platform market is witnessing a transformation, with businesses reporting a 25% increase in decision-making speed when utilizing these platforms. This trend underscores the importance of leveraging data to enhance operational agility and responsiveness, positioning aiops solutions as essential tools for modern enterprises.

Increased Focus on Customer Experience

The AIOps platform market is also being shaped by an increased focus on customer experience among South Korean businesses. Organizations are recognizing that enhancing customer satisfaction is paramount for long-term success. As a result, they are adopting aiops solutions to gain insights into customer behavior and preferences. This trend is reflected in the aiops platform market, where companies report a 40% improvement in customer engagement metrics after implementing these technologies. By leveraging aiops platforms, businesses can tailor their services and offerings, ultimately leading to a more personalized customer experience.

Rising Demand for Operational Efficiency

The aiops platform market in South Korea is experiencing a notable surge in demand for operational efficiency. Organizations are increasingly recognizing the need to streamline their IT operations to reduce costs and enhance productivity. This trend is driven by the competitive landscape, where businesses strive to maintain an edge. According to recent data, companies that have adopted aiops solutions report a 30% reduction in operational costs. This efficiency is crucial as firms aim to allocate resources more effectively. The aiops platform market is thus positioned to benefit from this growing emphasis on operational excellence, as organizations seek to leverage advanced technologies to optimize their processes.

Market Segment Insights

By Component: Platforms (Largest) vs. Services (Fastest-Growing)

In the South Korea aiops platform market, Platforms hold a significant share, indicating a strong preference among organizations for robust and scalable solutions. These Platforms offer comprehensive capabilities that cater to a variety of operational needs. In contrast, Services have emerged as a dynamic segment, reflecting a growing trend where businesses seek specialized assistance to implement and maintain aiops solutions. The growth of the Services segment is driven by the increasing complexity of IT environments and the demand for continuous optimization. Organizations are investing in managed services and consulting to harness the full potential of aiops technologies. This shift is fostering a more responsive market, encouraging innovation and enhancing service offerings.

Platforms: Dominant vs. Services: Emerging

Platforms represent the dominant force in the market, characterized by their ability to integrate various tools and processes, providing a seamless experience for users. They typically include advanced analytics, automation, and monitoring capabilities that help organizations in real-time decision-making. In contrast, Services, while emerging, are rapidly gaining traction as organizations seek external expertise. This includes implementation, customization, and ongoing support services. The demand for such services is fueled by the lack of in-house expertise and the need for faster deployment, allowing companies to leverage expensive and sophisticated technologies without the burden of extensive internal resources.

By Services: Implementation Service (Largest) vs. Consulting Service (Fastest-Growing)

In the South Korea aiops platform market, the services segment is diverse, encompassing various offerings that cater to a wide range of customer needs. Implementation Service holds the largest share, reflecting its critical role in ensuring proper adoption and integration of AI-driven operations within enterprises. On the other hand, Consulting Service, although smaller in market share, is recognized for its rapid growth, driven by the increasing complexity of AI technologies and the demand for expert guidance in their deployment. The growth trends in this segment are significantly influenced by digital transformation initiatives across industries. Organizations are increasingly investing in AI solutions, fostering a need for robust Training and Education Services to equip personnel with necessary skills. Managed Services are also gaining traction as companies prefer outsourcing operational responsibilities to focus on core competencies, further propelling growth in the consulting and implementation areas.

Implementation Service (Dominant) vs. Training and Education Service (Emerging)

Implementation Service stands as a dominant force in the South Korea aiops platform market, characterized by its vital function of integrating AI solutions into business processes. It encompasses a range of activities from installation to customization, ensuring that clients can leverage AI effectively. As organizations seek to optimize their operations, the demand for Implementation Services continues to grow. Conversely, Training and Education Service emerges as a critical support area, providing essential knowledge and skills necessary for teams to maximize the benefits of AI technologies. As AI systems become more complex, the need for ongoing training increases, positioning Training and Education Service as a vital component of successful AI implementation strategies.

By Application: Real-Time Analytics (Largest) vs. Application Performance Management (Fastest-Growing)

In the South Korea aiops platform market, Real-Time Analytics holds the largest share among the application segment values, driven by an increasing demand for immediate insights and data-driven decision-making. The Infrastructure Management and Network and Security Management segments also have significant contributions, although they lag behind Real-Time Analytics. Application Performance Management is emerging as a key player, experiencing rapid adoption among businesses looking to enhance user experience and operational efficiency. Growth trends in the market are largely fueled by the rising complexity of IT environments and the need for effective data processing solutions. Organizations are investing heavily in AIOps platforms to gain real-time visibility and to address performance challenges. As businesses increasingly embrace digital transformation initiatives, the demand for AIOps in Application Performance Management is anticipated to surge, becoming a significant growth driver moving forward.

Real-Time Analytics (Dominant) vs. Application Performance Management (Emerging)

Real-Time Analytics is recognized as the dominant segment in the South Korea aiops platform market due to its ability to deliver instantaneous insights from massive data streams, which is critical for modern businesses. Its role in facilitating rapid decision-making makes it invaluable. In contrast, Application Performance Management is emerging as a vital segment as organizations realize the importance of optimizing application performance for better user engagement. With the digital landscape evolving, the focus on application performance has intensified, making it essential for businesses to integrate robust APM solutions. This shift reflects a growing recognition of the need to enhance application efficiency and reliability, positioning APM as a key player in the competitive landscape.

By Deployment Mode: Cloud (Largest) vs. On-Premise (Fastest-Growing)

In the South Korea aiops platform market, the deployment mode segment is primarily dominated by Cloud solutions, which account for a significant market share due to their scalability and flexibility. Cloud deployment allows organizations to easily adapt to changing demands and offers seamless integration with existing infrastructure, a key factor contributing to its popularity across various industries. Conversely, On-Premise solutions are gaining traction as organizations seek enhanced control and security, appealing particularly to sectors with stringent data governance and privacy requirements. The growth trends in the deployment mode segment indicate a shift towards hybrid models that combine both Cloud and On-Premise solutions to leverage the benefits of each. Organizations are increasingly adopting Cloud solutions due to their cost-effectiveness and rapid deployment capabilities, while the rise of hybrid environments is driven by the need to address specific regulatory compliance and data sensitivity concerns. As more businesses embrace AI-driven tools, the demand for both deployment modes will continue to evolve, highlighting the competitive landscape of the South Korea aiops platform market.

Cloud (Dominant) vs. On-Premise (Emerging)

Cloud deployment in the South Korea aiops platform market is characterized by its ability to deliver scalable and flexible solutions that cater to diverse business needs. Organizations favor Cloud for its lower operational costs, efficient management capabilities, and advanced analytics features that facilitate real-time monitoring and decision-making. On the other hand, On-Premise solutions are increasingly viewed as an emerging option, particularly for enterprises that prioritize data sovereignty and enhanced security. While often requiring higher initial investments, On-Premise systems offer firms greater control over their infrastructure and data. As organizations navigate digital transformation and evolving operational demands, both deployment modes are likely to coexist, each serving distinct organizational needs.

By Organization Size: Large Enterprises (Largest) vs. SMEs (Fastest-Growing)

In the South Korea aiops platform market, Large Enterprises command a significant share, leveraging their extensive IT infrastructure and resources to implement advanced AIOps solutions. This segment benefits from established vendor relationships and substantial investments, which facilitate the adoption of sophisticated technologies. SMEs, while smaller in market share compared to Large Enterprises, are rapidly increasing their presence as they recognize the importance of AIOps in optimizing operations and enhancing efficiency. The growth of SMEs in the South Korea aiops platform market is fueled by the rising digital transformation initiatives and a need for cost-effective, scalable solutions that enable them to compete with larger players. As technology becomes more accessible, these businesses are quickly pivoting to adopt AIOps platforms that cater to their specific needs. This trend underscores the significant potential for growth within the SME segment, highlighting its position as the fastest-growing area within the market.

Large Enterprises (Dominant) vs. SMEs (Emerging)

The Large Enterprises segment in the South Korea aiops platform market is characterized by its robust demand for comprehensive AIOps solutions that enhance IT operations and decision-making processes. These organizations typically have larger operational budgets and are more inclined to invest in cutting-edge technologies that streamline workflows and improve service delivery. Conversely, the SMEs segment is emerging rapidly, driven by a keen desire to adopt AIOps capabilities that align with their budget constraints. While traditionally slower to adopt new technologies, SMEs are now leveraging cloud-based AIOps solutions that offer scalability and flexibility, making them an increasingly attractive option for these businesses. This dynamic presents a unique opportunity for vendors to tailor their offerings to meet the distinct needs of both segments.

By Vertical: BFSI (Largest) vs. Healthcare and Life Sciences (Fastest-Growing)

In the South Korea aiops platform market, the BFSI segment dominates, holding the largest market share due to its extensive reliance on advanced technologies for risk assessment and financial operations. This sector has adapted aiops solutions to enhance service delivery and manage data complexity, establishing a strong foothold in the market. Conversely, the Healthcare and Life Sciences segment is rapidly gaining traction, driven by the increasing demand for data analytics to improve patient outcomes and operational efficiency. The growth trends indicate that while BFSI remains the cornerstone of aiops adoption, Healthcare and Life Sciences is emerging as the fastest-growing sector. With advancements in artificial intelligence and machine learning, healthcare providers are leveraging aiops platforms to streamline processes, reduce costs, and enhance decision-making in patient care. The increasing focus on digital transformation in healthcare further propels this segment's expansion in the market.

BFSI (Dominant) vs. Healthcare and Life Sciences (Emerging)

The BFSI sector is characterized by its extensive use of aiops technologies to facilitate secure transactions and improve customer experience. Its dominance in the market is attributed to the high stakes involved in financial operations, where the need for reliability and speed drives the adoption of innovative solutions. On the other hand, the Healthcare and Life Sciences segment showcases emerging potential, focusing on harnessing data for better health management and operational efficiency. This segment is evolving rapidly as organizations aim to enhance patient care through predictive analytics and real-time data processing, establishing itself as a critical player in the South Korea aiops platform market.

Get more detailed insights about South Korea AIOPs Platform Market

Key Players and Competitive Insights

The aiops platform market in South Korea is characterized by a dynamic competitive landscape, driven by rapid technological advancements and increasing demand for automation in IT operations. Key players such as IBM (US), Splunk (US), and Dynatrace (US) are at the forefront, each adopting distinct strategies to enhance their market presence. IBM (US) focuses on integrating AI capabilities into its offerings, thereby enhancing operational efficiency and customer experience. Splunk (US), on the other hand, emphasizes data analytics and real-time monitoring, positioning itself as a leader in operational intelligence. Dynatrace (US) leverages its advanced observability solutions to provide comprehensive insights into application performance, which is crucial for businesses undergoing digital transformation. Collectively, these strategies contribute to a competitive environment that is increasingly centered around innovation and customer-centric solutions.

In terms of business tactics, companies are increasingly localizing their operations to better serve the South Korean market. This includes optimizing supply chains and enhancing customer support services. The market structure appears moderately fragmented, with several players vying for market share, yet dominated by a few key firms that significantly influence trends and pricing strategies. The collective influence of these major players shapes the competitive dynamics, as they continuously innovate to meet evolving customer needs.

In October 2025, IBM (US) announced a strategic partnership with a leading South Korean telecommunications provider to enhance its aiops solutions. This collaboration aims to integrate advanced AI capabilities into network management, thereby improving service delivery and operational efficiency. The strategic importance of this partnership lies in its potential to leverage local expertise and infrastructure, which could significantly enhance IBM's market penetration in South Korea.

In September 2025, Splunk (US) launched a new version of its platform that incorporates machine learning algorithms to automate incident response. This development is particularly noteworthy as it aligns with the growing trend of automation in IT operations. By enhancing its platform's capabilities, Splunk (US) positions itself to better meet the demands of organizations seeking to streamline their operations and reduce downtime.

In August 2025, Dynatrace (US) expanded its presence in South Korea by opening a new regional office aimed at providing localized support and services. This move is indicative of Dynatrace's commitment to the South Korean market and its recognition of the region's potential for growth in the aiops sector. By establishing a local presence, Dynatrace (US) can offer tailored solutions that address specific market needs, thereby enhancing customer satisfaction and loyalty.

As of November 2025, the competitive trends in the aiops platform market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are becoming more prevalent, as companies recognize the value of collaboration in enhancing their service offerings. Looking ahead, competitive differentiation is likely to evolve, shifting from price-based competition to a focus on innovation, technological advancements, and supply chain reliability. This transition underscores the importance of agility and responsiveness in a rapidly changing market.

Key Companies in the South Korea AIOPs Platform Market market include

Industry Developments

The South Korea AIOps Platform Market has seen several notable developments recently. In August 2023, Samsung SDS announced the expansion of its AIOps services, integrating enhanced AI capabilities aimed at improving operational efficiencies for enterprises. In July 2023, KT Corporation launched an upgraded version of its network monitoring AIOps solution, which leverages machine learning algorithms to predict and alleviate system outages proactively.

Mergers and acquisitions have also marked the landscape; in September 2023, SK Telecom acquired a stake in Hanwha Techwin, focusing on integrating AIOps into security and surveillance systems. The market's growth trajectory has been positive, with industry reports highlighting a valuation increase attributed to rising adoption among enterprises seeking to automate IT operations.

The AIOps sector in South Korea has further benefited from continuous investments in Research and Development by companies like LG CNS and CyberTech.

Over the last few years, significant advancements have been made, particularly in August 2022, when Daewoo Shipbuilding and Marine Engineering utilized AIOps for predictive maintenance, marking a shift towards data-driven decision-making across industries. These developments reflect the ongoing evolution and competitive dynamics within the South Korean AIOps Platform Market.

 

Future Outlook

South Korea AIOPs Platform Market Future Outlook

The aiops platform market is projected to grow at an 18.2% CAGR from 2024 to 2035, driven by increased automation, data analytics, and demand for operational efficiency.

New opportunities lie in:

  • Development of AI-driven predictive maintenance solutions for IT infrastructure.
  • Integration of AIOps with cloud-native applications for enhanced performance.
  • Creation of tailored AIOps solutions for small and medium enterprises.

By 2035, the aiops platform market is expected to achieve substantial growth and innovation.

Market Segmentation

South Korea AIOPs Platform Market Services Outlook

  • Implementation Service
  • License and Maintenance Service
  • Training and Education Service
  • Consulting Service
  • Managed Service

South Korea AIOPs Platform Market Vertical Outlook

  • BFSI
  • Healthcare and Life Sciences
  • Retail and Consumer Goods
  • Telecom and IT
  • Manufacturing
  • Media and Entertainment
  • Others

South Korea AIOPs Platform Market Component Outlook

  • Platforms
  • Services

South Korea AIOPs Platform Market Application Outlook

  • Real-Time Analytics
  • Infrastructure Management
  • Network and Security Management
  • Application Performance Management
  • Others

South Korea AIOPs Platform Market Deployment Mode Outlook

  • On-Premise
  • Cloud

South Korea AIOPs Platform Market Organization Size Outlook

  • SMEs
  • Large Enterprises

Report Scope

MARKET SIZE 2024 368.2(USD Million)
MARKET SIZE 2025 435.21(USD Million)
MARKET SIZE 2035 2316.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 18.2% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled IBM (US), Splunk (US), Dynatrace (US), Moogsoft (US), New Relic (US), Datadog (US), Micro Focus (GB), ServiceNow (US)
Segments Covered Component, Services, Application, Deployment Mode, Organization Size, Vertical
Key Market Opportunities Growing demand for automation and predictive analytics in IT operations drives opportunities in the aiops platform market.
Key Market Dynamics Rising demand for automation in IT operations drives innovation in the AIOps platform market.
Countries Covered South Korea

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FAQs

What is the expected market size of the South Korea AIOps Platform Market in 2024?

The South Korea AIOps Platform Market is expected to be valued at 350.0 million USD in 2024.

What is the projected market size for the South Korea AIOps Platform Market by 2035?

By 2035, the South Korea AIOps Platform Market is projected to reach 2000.0 million USD.

What is the expected compound annual growth rate (CAGR) for the South Korea AIOps Platform Market from 2025 to 2035?

The expected CAGR for the South Korea AIOps Platform Market from 2025 to 2035 is 17.17%.

Which component segment is expected to have a significant market share in 2024?

In 2024, the Services segment is expected to dominate with a valuation of 210.0 million USD.

What will be the market value of the AIOps Platforms segment by 2035?

The Platforms segment of the AIOps market is expected to reach 800.0 million USD by 2035.

Who are the major players in the South Korea AIOps Platform Market?

Key players in the South Korea AIOps Platform Market include Daewoo Shipbuilding, Softbank, Samsung SDS, and SK Telecom.

What opportunities exist in the South Korea AIOps Platform Market?

Opportunities in the market are driven by increasing demand for automation and data-driven decision-making within enterprises.

How does the market growth rate differ between the Platforms and Services segments by 2035?

By 2035, the Platforms segment is expected to be valued at 800.0 million USD while the Services segment is projected to reach 1200.0 million USD.

What key applications are driving the growth of the South Korea AIOps Platform Market?

Key applications driving growth include IT operations, incident management, and performance monitoring.

What impact does the current global scenario have on the South Korea AIOps Platform Market?

The current global scenario is expected to emphasize the need for enhanced operational efficiency and digital transformation in the South Korea AIOps Platform Market.

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