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UK AIOPs Platform Market

ID: MRFR/ICT/57136-HCR
200 Pages
Aarti Dhapte
October 2025

UK AIOps Platform Market Research Report By Component (Platforms, Services), By Services (Implementation Service, License and Maintenance Service, Training, Education Service, Consulting Service, Managed Service), By Application (Real-time Analytics, Infrastructure Management, Network and Security Management, Application Performance, Cloud monitoring, Anomaly detection, Log and Event), By Organization Size (SMEs, Large Enterprises) and By Vertical (BFSI, Telecom and IT, Manufacturing, Media and Entertainment)-Forecast to 2035

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UK AIOPs Platform Market Infographic
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UK AIOPs Platform Market Summary

As per MRFR analysis, the UK aiops platform market size was estimated at 315.6 USD Million in 2024. The UK aiops platform market is projected to grow from 373.04 USD Million in 2025 to 1986.15 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 18.2% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The UK AIOps platform market is experiencing robust growth driven by technological advancements and evolving business needs.

  • The largest segment in the UK AIOps market is the IT operations management sector, which is witnessing increased adoption of AI technologies.
  • The fastest-growing segment is the cloud-based AIOps solutions, reflecting a shift towards more scalable and flexible IT infrastructures.
  • Proactive incident management is becoming a focal point for organizations aiming to enhance operational efficiency and reduce downtime.
  • Key market drivers include the rising demand for automation and the need for enhanced operational insights, which are shaping the future of AIOps in the UK.

Market Size & Forecast

2024 Market Size 315.6 (USD Million)
2035 Market Size 1986.15 (USD Million)
CAGR (2025 - 2035) 18.2%

Major Players

IBM (US), Splunk (US), Dynatrace (US), Moogsoft (US), New Relic (US), Datadog (US), Micro Focus (GB), Cisco (US), ServiceNow (US)

UK AIOPs Platform Market Trends

The aiops platform market is currently experiencing a transformative phase. This transformation is driven by the increasing complexity of IT environments and the growing demand for automation in operations. Organizations are increasingly adopting artificial intelligence to enhance their operational efficiency, reduce downtime, and improve service delivery. This shift is largely influenced by the need for real-time data analysis and proactive incident management, which are essential for maintaining competitive advantage in a rapidly evolving digital landscape. As businesses continue to embrace digital transformation, the integration of AI technologies into operational processes appears to be a strategic priority. Moreover, the emphasis on data security and compliance is shaping the landscape of the aiops platform market. Companies are seeking solutions that not only optimize performance but also ensure adherence to regulatory requirements. This trend indicates a growing awareness of the importance of safeguarding sensitive information while leveraging advanced technologies. As a result, vendors are likely to focus on developing robust solutions that address these dual needs, thereby enhancing their market position and fostering customer trust. The future of the aiops platform market seems promising, with continuous innovations expected to drive further growth and adoption across various sectors.

Increased Adoption of AI Technologies

Organizations are increasingly integrating AI technologies into their operational frameworks. This trend is driven by the need for enhanced efficiency and the ability to manage complex IT environments effectively. The focus on automation is likely to streamline processes and reduce human error, thereby improving overall service delivery.

Focus on Data Security and Compliance

As businesses adopt aiops platforms, there is a heightened emphasis on data security and regulatory compliance. Companies are seeking solutions that not only optimize performance but also protect sensitive information. This dual focus is shaping vendor offerings and influencing market dynamics.

Proactive Incident Management

The demand for proactive incident management solutions is on the rise within the aiops platform market. Organizations are looking for tools that enable real-time monitoring and quick response to potential issues. This trend reflects a broader shift towards minimizing downtime and enhancing operational resilience.

UK AIOPs Platform Market Drivers

Rising Demand for Automation

The aiops platform market is experiencing a notable surge in demand for automation solutions across various sectors in the UK. Businesses are increasingly seeking to streamline operations and enhance efficiency, which has led to a growing reliance on AI-driven platforms. According to recent data, the automation market in the UK is projected to reach £25 billion by 2026, indicating a robust growth trajectory. This trend is particularly evident in industries such as finance and telecommunications, where operational efficiency is paramount. The integration of automation within the aiops platform market is expected to facilitate quicker decision-making processes and reduce human error, thereby driving further adoption of these technologies.

Emphasis on Real-Time Monitoring

The aiops platform market is currently characterised by an emphasis on real-time monitoring capabilities. As businesses in the UK strive to enhance their operational resilience, the ability to monitor systems and applications in real-time has become increasingly critical. This demand is driven by the need to quickly identify and resolve issues before they escalate into significant problems. Recent studies suggest that organisations implementing real-time monitoring can reduce downtime by as much as 40%. This focus on proactive monitoring is likely to propel the growth of the aiops platform market, as companies seek solutions that provide immediate visibility into their IT environments.

Growing Focus on IT Cost Management

In the evolving landscape of the aiops platform market, there is a growing focus on IT cost management among UK businesses. Companies are increasingly seeking ways to optimise their IT expenditures while maintaining high service levels. The implementation of aiops platforms can lead to significant cost savings by automating routine tasks and improving resource allocation. It is estimated that organisations can reduce their IT operational costs by up to 25% through effective use of aiops technologies. This driver highlights the potential for aiops platforms to not only enhance operational efficiency but also contribute to overall financial health, making them an attractive investment for businesses.

Shift Towards Cloud-Based Solutions

The aiops platform market is currently experiencing a significant shift towards cloud-based solutions. As organisations in the UK increasingly migrate their operations to the cloud, the demand for scalable and flexible aiops platforms is on the rise. This transition is driven by the need for improved accessibility, cost-effectiveness, and enhanced collaboration among teams. Recent statistics indicate that the cloud computing market in the UK is expected to grow at a CAGR of 15% over the next five years. This trend suggests that businesses are prioritising cloud solutions to support their operational needs, thereby creating a fertile environment for the growth of the aiops platform market.

Need for Enhanced Operational Insights

In the current landscape, the aiops platform market is witnessing a heightened need for enhanced operational insights. Companies are increasingly recognising the value of data analytics in driving business decisions. The ability to derive actionable insights from vast amounts of data is becoming essential for maintaining a competitive edge. In the UK, it is estimated that businesses leveraging advanced analytics can improve their operational efficiency by up to 30%. This growing emphasis on data-driven decision-making is propelling the demand for aiops platforms, as they provide the necessary tools to analyse and interpret complex datasets effectively. Consequently, this driver is likely to shape the future of the aiops platform market.

Market Segment Insights

By Component: Platforms (Largest) vs. Services (Fastest-Growing)

In the UK aiops platform market, Platforms currently dominate the Component segment, capturing a substantial share of the market. This dominance reflects a strong preference among businesses for robust, integrated platforms that centralize operations and optimize performance. Meanwhile, Services are emerging as a significant contributor, reflecting a strategic shift towards managed solutions that enhance operational efficiency. Growth trends indicate a surge in demand for Services, particularly as organizations increasingly seek to leverage AI-driven insights for support and maintenance. This shift is driven by the need for continuous optimization and proactive management. The adoption of cloud technologies also plays a crucial role, enabling scalable service offerings that cater to diverse business needs.

Platforms (Dominant) vs. Services (Emerging)

Platforms in the UK aiops platform market are characterized by their extensive capabilities, including real-time analytics, automation, and integration with existing IT infrastructures. They serve as the backbone for organizations striving for digital transformation, providing a centralized dashboard for monitoring and management. On the other hand, Services represent an emerging sector that focuses on customization and expert guidance, helping businesses implement and utilize platforms effectively. This duality creates a complementary relationship, where Platforms provide the tools, and Services ensure these tools are utilized to their fullest potential, driving overall market growth.

By Services: Implementation Service (Largest) vs. Consulting Service (Fastest-Growing)

The services segment of the UK aiops platform market is characterized by diverse offerings, including Implementation Service, License and Maintenance Service, Training and Education Service, Consulting Service, and Managed Service. Among these, the Implementation Service holds the largest share, reflecting the critical need for effective deployment in various organizations. Meanwhile, the Consulting Service is emerging rapidly, driven by an increasing demand for expert guidance on AI integration and optimization within business processes. Growth trends within this segment are primarily fueled by the accelerating adoption of AI technologies across sectors. As organizations seek to harness the potential of AI, the demand for Implementation and Training Services is climbing, ensuring that employees are well-equipped with the necessary skills. The Consulting Service's fast growth is attributed to the rising complexity of AI solutions, prompting companies to seek specialized external advice to maximize their technological investments.

Implementation Service (Dominant) vs. Consulting Service (Emerging)

Implementation Service is dominant within the UK aiops platform market due to its pivotal role in ensuring successful AI deployments. It encompasses a range of activities, including initial setup, customization, and integration into existing systems, making it an essential step for organizations beginning their AI journey. In contrast, Consulting Service is emerging as a key player, characterized by its emphasis on strategic advice and expertise in AI best practices. It caters to businesses navigating the challenges of AI adoption, helping them achieve operational efficiency and ROI. Both segments are crucial, yet they serve distinct roles; Implementation Service focuses on execution, while Consulting Service offers guidance and strategic insights.

By Application: Application Performance Management (Largest) vs. Real-Time Analytics (Fastest-Growing)

The UK aiops platform market is characterized by distinct segment values, with Application Performance Management holding the largest share. Its significance is underscored by the increasing complexity of applications and the need for real-time insights. Conversely, Real-Time Analytics is gaining traction, driven by the demand for instant data analysis and decision-making. This segment's growth reflects the rapid pace of technological advancement and the requirement for organizations to adapt promptly to dynamic market conditions. Growth trends in the UK aiops platform market indicate a strong shift towards integrated solutions that encompass Infrastructure Management and Network and Security Management. Organizations are prioritizing strategies that enhance operational efficiency and bolster security frameworks. The fusion of AI with analytics is also fostering innovation, leading to the emergence of new players in the market. These trends position the segment for substantial growth, highlighting the importance of agility and responsiveness in a competitive landscape.

Application Performance Management (Dominant) vs. Real-Time Analytics (Emerging)

Application Performance Management dominates the UK aiops platform market due to its essential role in ensuring optimal application functionality. As businesses increasingly rely on digital solutions, the demand for effective monitoring and management tools has surged. This segment focuses on delivering insights that improve user experiences and operational performance. On the other hand, Real-Time Analytics is rapidly becoming an emerging force. Its capability to provide instantaneous insights enables organizations to make informed decisions quickly, driving innovation and efficiency. The blend of these two segments highlights a clear distinction between established solutions and the evolving needs of modern enterprises, where speed and performance are critical for success.

By Deployment Mode: Cloud (Largest) vs. On-Premise (Fastest-Growing)

In the UK aiops platform market, cloud deployment mode currently holds the largest market share, reflecting a significant shift towards cloud-based solutions among organizations. This preference is driven by the advantages of scalability, flexibility, and reduced maintenance costs associated with cloud deployments. On-Premise solutions, while smaller in market share, are witnessing a notable uptick in adoption as businesses seek greater control and security over their AIOps applications. The growth trend for On-Premise deployments is primarily driven by organizations that prioritize data privacy and compliance requirements. Additionally, the need for integration with legacy systems contributes to this segment's expansion. As companies weigh the benefits of both deployment modes, many are likely to adopt a hybrid approach, further fueling the demand for On-Premise solutions alongside the ever-dominant Cloud segment.

Cloud (Dominant) vs. On-Premise (Emerging)

Cloud deployment mode is a dominant force in the UK aiops platform market due to its ability to offer robust, scalable, and cost-effective solutions. Businesses benefit from uninterrupted access and the agility to adapt to changing market conditions. Conversely, the On-Premise segment, while emerging, is gaining traction as companies increasingly demand enhanced data governance and security. This segment is marked by organizations that may possess extensive legacy infrastructures or those that are regulated in their industries. The dynamic interplay between these two deployment modes is shaping the future landscape, as organizations evaluate their operational needs and security postures.

By Organization Size: SMEs (Largest) vs. Large Enterprises (Fastest-Growing)

In the UK aiops platform market, market share distribution shows that SMEs make up the largest segment, capturing a significant portion of the overall market. Their adaptable structures and the increasing reliance on automation give them a strategic advantage, enabling them to harness aiops solutions efficiently. In contrast, large enterprises are beginning to close the gap, gradually increasing their share through investments in advanced technology and a focus on large-scale implementation of aiops tools. Growth trends in this segment underscore the rising adoption of aiops solutions among both SMEs and large enterprises. For SMEs, the primary drivers include the need for cost-effective automation and improved operational efficiency. Large enterprises, however, are motivated by the demand for robust scalability and enhanced data analytics capabilities. This dual growth pattern highlights a dynamic market landscape, characterized by varied needs and strategic initiatives across organization sizes.

SMEs (Dominant) vs. Large Enterprises (Emerging)

SMEs in the UK aiops platform market are recognized as the dominant player, primarily due to their agility and the ability to adapt to rapid technological changes. These organizations often embrace aiops solutions to streamline processes and improve decision-making capabilities. On the other hand, large enterprises are emerging as a significant force, driven by substantial investments in IT infrastructure and the desire to leverage aiops for competitive advantage. While SMEs focus on tailored solutions that fit their specific needs, large enterprises prioritize comprehensive, scalable solutions that integrate seamlessly with existing systems, leading to distinctive market positioning for both segments.

By Vertical: BFSI (Largest) vs. Healthcare and Life Sciences (Fastest-Growing)

In the UK aiops platform market, the distribution of market share among the vertical segments reveals that BFSI holds the largest portion, reflecting its extensive reliance on data analytics for risk management and compliance. Following BFSI, sectors like Healthcare and Life Sciences are experiencing notable growth, driven by increasing adoption of AI technologies to enhance patient outcomes and streamline operations. Growth trends indicate that the Healthcare and Life Sciences segment is set to become a key player, as organizations increasingly embrace AI for predictive analytics and operational efficiencies. The demand for AI-driven solutions in the healthcare sector is rapidly escalating, aided by pandemic-driven digital transformation. Conversely, BFSI remains dominant due to an established need for robust cybersecurity and fraud detection measures, ensuring sustained investments in AI solutions.

BFSI: Dominant vs. Healthcare and Life Sciences: Emerging

The BFSI sector exemplifies dominance in the UK aiops platform market, characterized by its robust infrastructure and critical need for data security and analytics. As financial institutions navigate regulations and complex risk landscapes, they increasingly leverage AI to enhance decision-making processes and improve customer experiences. Conversely, the Healthcare and Life Sciences sector is emerging as a vital player, largely due to its commitment to innovation. AI applications in this field are revolutionizing patient care through advanced predictive analytics and tailored treatment plans, making it a rapidly growing area with significant investment potential. Both segments demonstrate unique characteristics that drive their engagement with AI solutions, shaping the future of the UK aiops platform market.

Get more detailed insights about UK AIOPs Platform Market

Key Players and Competitive Insights

The aiops platform market is currently characterized by a dynamic competitive landscape, driven by the increasing demand for automation and data-driven decision-making in IT operations. Key players such as IBM (US), Splunk (US), and Dynatrace (US) are strategically positioned to leverage their technological advancements and extensive customer bases. IBM (US) focuses on integrating AI capabilities into its offerings, enhancing operational efficiency and predictive analytics. Splunk (US) emphasizes real-time data insights, which are crucial for organizations aiming to optimize their IT environments. Dynatrace (US) is known for its robust application performance monitoring solutions, which are increasingly vital as businesses transition to cloud-based infrastructures. Collectively, these strategies foster a competitive environment that prioritizes innovation and customer-centric solutions.

In terms of business tactics, companies are increasingly localizing their operations to better serve regional markets, which appears to enhance responsiveness and customer satisfaction. The market structure is moderately fragmented, with several players vying for market share, yet the influence of major companies remains substantial. This competitive structure allows for a diverse range of solutions, catering to various customer needs while also fostering innovation through competition.

In October 2025, IBM (US) announced a strategic partnership with a leading cloud provider to enhance its aiops capabilities, aiming to deliver more integrated solutions for enterprise clients. This move is significant as it not only expands IBM's market reach but also positions it to capitalize on the growing trend of hybrid cloud environments, which are becoming increasingly prevalent among organizations seeking flexibility and scalability.

In September 2025, Splunk (US) launched a new feature within its platform that utilizes machine learning to automate incident response. This development is crucial as it addresses the pressing need for organizations to reduce downtime and improve operational resilience. By automating these processes, Splunk (US) enhances its value proposition, making it a more attractive option for businesses looking to streamline their IT operations.

In August 2025, Dynatrace (US) introduced a new AI-driven analytics tool designed to provide deeper insights into application performance. This tool is particularly relevant as organizations continue to prioritize user experience and application reliability. By offering advanced analytics, Dynatrace (US) strengthens its competitive edge, appealing to businesses that require sophisticated monitoring solutions in an increasingly complex digital landscape.

As of November 2025, current trends in the aiops platform market include a strong emphasis on digital transformation, sustainability, and the integration of AI technologies. Strategic alliances are becoming more prevalent, as companies recognize the need to collaborate to enhance their offerings and market presence. Looking ahead, competitive differentiation is likely to evolve, shifting from traditional price-based competition to a focus on innovation, technological advancements, and supply chain reliability. This transition suggests that companies that prioritize these areas will be better positioned to thrive in the evolving market landscape.

Key Companies in the UK AIOPs Platform Market market include

Industry Developments

The UK AIOps Platform Market has seen significant developments recently. Companies such as Moogsoft, Cisco, and IBM are actively enhancing their AIOps offerings to cater to the growing demand for efficient IT operations and system management. Notably, in September 2023, New Relic announced an expansion of its observability platform to integrate more artificial intelligence capabilities, reinforcing its market position.

Additionally, in August 2023, Dynatrace expanded its partnerships to improve data resolution and AI analytics in operational environments. The market has also experienced considerable growth, with companies like BMC Software and Elastic reporting increased valuations, indicating a robust demand for AIOps solutions in the face of digital transformation across industries.

Moreover, in June 2023, ServiceNow acquired an AI-based analytics firm to strengthen its operational insights, while in July 2023, VMware announced collaboration initiatives to optimize cloud operations using AI. The trend toward combining AIOps with machine learning and analytics demonstrates an increasing focus on automation and efficiency in UK IT operations, with the aim of reducing downtime and improving service delivery.

 

Future Outlook

UK AIOPs Platform Market Future Outlook

The aiops platform market is projected to grow at an 18.2% CAGR from 2024 to 2035, driven by increased automation, data analytics, and demand for operational efficiency.

New opportunities lie in:

  • Development of AI-driven predictive maintenance solutions for IT infrastructure.
  • Integration of AIOps with cloud services to enhance scalability and performance.
  • Creation of customized AIOps platforms for specific industry verticals, such as finance and healthcare.

By 2035, the aiops platform market is expected to achieve substantial growth and innovation.

Market Segmentation

UK AIOPs Platform Market Services Outlook

  • Implementation Service
  • License and Maintenance Service
  • Training and Education Service
  • Consulting Service
  • Managed Service

UK AIOPs Platform Market Vertical Outlook

  • BFSI
  • Healthcare and Life Sciences
  • Retail and Consumer Goods
  • Telecom and IT
  • Manufacturing
  • Media and Entertainment
  • Others

UK AIOPs Platform Market Component Outlook

  • Platforms
  • Services

UK AIOPs Platform Market Application Outlook

  • Real-Time Analytics
  • Infrastructure Management
  • Network and Security Management
  • Application Performance Management
  • Others

UK AIOPs Platform Market Deployment Mode Outlook

  • On-Premise
  • Cloud

UK AIOPs Platform Market Organization Size Outlook

  • SMEs
  • Large Enterprises

Report Scope

MARKET SIZE 2024 315.6(USD Million)
MARKET SIZE 2025 373.04(USD Million)
MARKET SIZE 2035 1986.15(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 18.2% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled IBM (US), Splunk (US), Dynatrace (US), Moogsoft (US), New Relic (US), Datadog (US), Micro Focus (GB), Cisco (US), ServiceNow (US)
Segments Covered Component, Services, Application, Deployment Mode, Organization Size, Vertical
Key Market Opportunities Integration of advanced machine learning algorithms enhances operational efficiency in the aiops platform market.
Key Market Dynamics Growing demand for automation in IT operations drives innovation in the AIOps platform market.
Countries Covered UK

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FAQs

What is the projected market size of the UK AIOps Platform Market in 2024?

The projected market size of the UK AIOps Platform Market in 2024 is valued at 412.38 million USD.

What is the expected market size of the UK AIOps Platform Market by 2035?

The expected market size of the UK AIOps Platform Market by 2035 is 2715.68 million USD.

What is the expected compound annual growth rate (CAGR) of the UK AIOps Platform Market from 2025 to 2035?

The expected CAGR of the UK AIOps Platform Market from 2025 to 2035 is 18.691%.

Which component is anticipated to have a higher valuation in the UK AIOps Platform Market in 2035?

In 2035, the services component of the UK AIOps Platform Market is anticipated to have a higher valuation at 1915.68 million USD.

What are the key players in the UK AIOps Platform Market?

Key players in the UK AIOps Platform Market include Moogsoft, Cisco, Atlassian, and New Relic among others.

How much is the platform component valued at in the UK AIOps Platform Market in 2024?

The platform component is valued at 150.0 million USD in the UK AIOps Platform Market in 2024.

What is the anticipated market growth rate for services in the UK AIOps Platform Market over the forecast period?

The services segment is anticipated to experience substantial growth, increasing from 262.38 million USD in 2024 to 1915.68 million USD by 2035.

What opportunities are present in the UK AIOps Platform Market?

Opportunities in the UK AIOps Platform Market include the increasing demand for automation and improved operational efficiency.

What are the current trends influencing the UK AIOps Platform Market?

Current trends influencing the UK AIOps Platform Market include the growing adoption of cloud-based solutions and advanced analytics.

How might global scenarios impact the UK AIOps Platform Market?

Global scenarios may impact the UK AIOps Platform Market by influencing technology adoption rates and the demand for scalable IT solutions.

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