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Last Mile Delivery Market

ID: MRFR/PCM/20538-HCR
128 Pages
Priya Nagrale
October 2025

Last Mile Delivery Market Research Report Information By Service Type (B2C (Business-To-Consumer), B2B (Business-To-Business), And C2C (Customer-To-Customer)), By Technology (Autonomous Vehicles, Non-Autonomous Vehicles, And Drones), By Application (E-commerce, FMCG (Fast-Moving Consumer Goods), and others), By Delivery Time (Regular and Same-Day Delivery), And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035

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Last Mile Delivery Market Summary

As per MRFR analysis, the Last Mile Delivery Market Size was estimated at 197.3 USD Billion in 2024. The Last Mile Delivery industry is projected to grow from 229.27 USD Billion in 2025 to 1029.15 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 16.2 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Last Mile Delivery Market is experiencing dynamic growth driven by technological advancements and evolving consumer expectations.

  • Technological integration is reshaping delivery processes, enhancing efficiency and speed in the Last Mile Delivery Market.
  • Sustainability initiatives are increasingly influencing logistics strategies, particularly in North America, where environmental concerns are paramount.
  • Collaborative logistics models are gaining traction, especially in the B2C segment, as companies seek to optimize resources and reduce costs.
  • E-commerce growth and urbanization trends are major drivers propelling the Last Mile Delivery Market, particularly in the Asia-Pacific region.

Market Size & Forecast

2024 Market Size 197.3 (USD Billion)
2035 Market Size 1029.15 (USD Billion)
CAGR (2025 - 2035) 16.2%

Major Players

Amazon (US), UPS (US), FedEx (US), DHL (DE), Postmates (US), DoorDash (US), Instacart (US), GLS (NL), Yamato Transport (JP), DPD (GB)

Last Mile Delivery Market Trends

The Last Mile Delivery Market is currently experiencing a transformative phase, driven by evolving consumer expectations and advancements in technology. As urbanization continues to rise, the demand for efficient and timely delivery solutions has become paramount. Companies are increasingly focusing on optimizing their logistics networks to enhance customer satisfaction. This shift is characterized by the integration of innovative delivery methods, such as drones and autonomous vehicles, which appear to offer potential solutions to the challenges of urban congestion and delivery speed. Furthermore, sustainability has emerged as a critical consideration, with businesses exploring eco-friendly delivery options to reduce their carbon footprint. In addition to technological advancements, the Last Mile Delivery Market is witnessing a surge in partnerships between retailers and logistics providers. This collaboration seems to facilitate a more seamless delivery experience for consumers, as companies strive to meet the growing demand for same-day and next-day delivery services. Moreover, the rise of e-commerce continues to reshape consumer behavior, leading to an increased emphasis on flexibility and convenience in delivery options. As the market evolves, it is likely that companies will continue to innovate and adapt their strategies to remain competitive in this dynamic landscape.

Technological Integration

The Last Mile Delivery Market is increasingly characterized by the adoption of advanced technologies. Companies are leveraging automation, artificial intelligence, and data analytics to streamline operations and enhance efficiency. This trend suggests a shift towards more intelligent logistics solutions that can respond to real-time demands.

Sustainability Initiatives

There is a growing emphasis on sustainability within the Last Mile Delivery Market. Businesses are exploring eco-friendly delivery methods, such as electric vehicles and bicycle couriers, to minimize environmental impact. This trend indicates a broader commitment to corporate social responsibility and consumer preferences for greener options.

Collaborative Logistics

Partnerships between retailers and logistics providers are becoming more prevalent in the Last Mile Delivery Market. These collaborations appear to enhance service offerings, allowing for improved delivery speed and reliability. This trend highlights the importance of strategic alliances in navigating the complexities of modern logistics.

Last Mile Delivery Market Drivers

E-commerce Growth

The rapid expansion of e-commerce has emerged as a primary driver for the Last Mile Delivery Market. As consumers increasingly prefer online shopping, the demand for efficient last mile delivery solutions has surged. In 2025, e-commerce sales are projected to reach approximately 6 trillion USD, necessitating robust logistics frameworks to ensure timely deliveries. This trend compels companies to innovate and optimize their delivery processes, thereby enhancing customer satisfaction. The Last Mile Delivery Market must adapt to the growing expectations for speed and reliability, which are critical in retaining customer loyalty. Furthermore, the rise of mobile commerce is likely to further amplify this demand, as consumers seek seamless shopping experiences that include swift delivery options.

Urbanization Trends

Urbanization continues to reshape the landscape of the Last Mile Delivery Market. As more people migrate to urban areas, the complexity of delivering goods increases due to traffic congestion and limited access. By 2025, it is estimated that nearly 68% of the population will reside in urban settings, creating a pressing need for innovative delivery solutions. Companies are exploring various strategies, such as micro-fulfillment centers and electric vehicles, to navigate these challenges effectively. The Last Mile Delivery Market must evolve to address the unique demands of urban environments, ensuring that deliveries are not only timely but also environmentally sustainable. This urban-centric approach could potentially lead to the development of new delivery models that cater specifically to densely populated areas.

Consumer Expectations

Consumer expectations are evolving, significantly influencing the Last Mile Delivery Market. Today's consumers demand faster, more reliable delivery options, often expecting same-day or next-day service. This shift in expectations compels companies to enhance their logistics capabilities to remain competitive. In 2025, research indicates that 80% of consumers prioritize delivery speed over other factors, such as cost. As a result, businesses are investing in advanced tracking systems and improved communication channels to keep customers informed throughout the delivery process. The Last Mile Delivery Market must adapt to these changing preferences, ensuring that they not only meet but exceed consumer expectations to foster loyalty and drive repeat business.

Sustainability Concerns

Sustainability concerns are increasingly becoming a focal point for the Last Mile Delivery Market. As environmental awareness grows, consumers and businesses alike are prioritizing eco-friendly delivery options. In 2025, it is projected that 60% of consumers will choose delivery services based on their sustainability practices. This trend is prompting companies to explore greener alternatives, such as electric vehicles and carbon-neutral delivery methods. The Last Mile Delivery Market must respond to these demands by implementing sustainable practices that not only reduce their carbon footprint but also appeal to environmentally conscious consumers. This shift towards sustainability could potentially reshape the competitive landscape, as companies that prioritize eco-friendly solutions may gain a significant advantage in the market.

Technological Advancements

Technological advancements play a pivotal role in shaping the Last Mile Delivery Market. Innovations such as artificial intelligence, machine learning, and automation are revolutionizing logistics operations. In 2025, it is anticipated that the integration of these technologies will enhance route optimization, reduce delivery times, and lower operational costs. Companies are increasingly investing in smart logistics solutions that leverage data analytics to improve efficiency. The Last Mile Delivery Market stands to benefit significantly from these advancements, as they enable businesses to respond more effectively to consumer demands. Moreover, the adoption of drones and autonomous vehicles is likely to transform delivery methods, offering new possibilities for rapid and cost-effective last mile solutions.

Market Segment Insights

By Service Type: B2C (Largest) vs. B2B (Fastest-Growing)

In the Last Mile Delivery Market, the B2C segment holds the largest share as e-commerce continues to thrive. This segment is primarily driven by the increasing demand for convenient and efficient delivery services among consumers who prefer online shopping. On the other hand, the B2B segment is gaining momentum and is projected to become the fastest-growing segment as businesses seek to streamline their supply chains and enhance delivery efficiency. Growth trends for the Last Mile Delivery Market indicate that B2C will remain dominant due to its vast customer base. However, B2B's rapid adoption of modern logistics solutions and the rise of e-commerce platforms are transforming it into a significant challenger. The critical drivers include technological advancements, the push for same-day delivery, and the need for businesses to meet customer expectations.

B2C (Dominant) vs. B2B (Emerging)

The B2C segment is characterized by its extensive reach in delivering goods directly to consumers, making it the dominant force in the Last Mile Delivery Market. Its strength lies in the growing e-commerce sector, where customers demand quick and reliable delivery options. In contrast, the B2B segment is emerging rapidly, focusing on fulfilling bulk orders and fostering partnerships with retailers. This segment is adapting to the demand for faster logistics and innovative delivery solutions, thereby positioning itself as a vital player in modern supply chain operations. Companies are investing in tech-driven solutions to enhance efficiency, ensuring that B2B delivery services keep pace with evolving market needs.

By Technology: Autonomous Vehicles (Largest) vs. Drones (Fastest-Growing)

In the Last Mile Delivery Market, the technology segment is experiencing a dynamic shift, with autonomous vehicles holding the largest market share. These vehicles are well-established, providing efficient, reliable delivery solutions. As e-commerce continues to thrive, companies increasingly rely on autonomous vehicles to streamline their operations and meet consumer demand. On the other hand, drones are emerging as a significant player, fueled by rapid advancements in drone technology and increasing investments from logistics companies eager to utilize them for faster deliveries. In this growing landscape, traditional non-autonomous vehicles are gradually losing ground.

Technology: Autonomous Vehicles (Dominant) vs. Drones (Emerging)

Autonomous vehicles represent the dominant technology in last mile delivery, offering a blend of safety, efficiency, and cost-effectiveness. These vehicles operate with minimal human intervention, utilizing advanced sensors, AI, and GPS technology to deliver packages swiftly and accurately. In contrast, drones are the emerging force in this space, recognized for their capability of reaching remote and congested areas effortlessly. Drones provide a unique advantage with their speed and lower operational costs, making them an attractive option for last-mile logistics. As regulatory frameworks evolve and technology further matures, the competition between these two segments is expected to intensify, driving innovation and enhancing delivery efficiencies.

By Application: E-commerce (Largest) vs. FMCG (Fastest-Growing)

The Last Mile Delivery Market demonstrates a diverse application landscape, with E-commerce taking a significant lead in market share. As consumer shopping habits have shifted towards online platforms, E-commerce has become the dominant application, driving a substantial portion of last-mile delivery operations. FMCG follows as the next prominent application, contributing significantly but at a lesser share compared to E-commerce. The demand for quick and reliable delivery in the FMCG sector is rising, but it remains secondary to the booming E-commerce segment. Over the past few years, growth trends indicate a remarkable increase in investments towards last-mile delivery solutions catering to E-commerce. The convenience and speed of online shopping have propelled consumers to demand faster delivery times. Conversely, FMCG, with its essential products, is experiencing an upswing in demand for rapid delivery services, driven by consumer expectations for immediate availability of goods. Service innovation and technological advancements are key drivers ensuring that last-mile delivery aligns with these evolving consumer needs.

E-commerce (Dominant) vs. FMCG (Emerging)

In the Last Mile Delivery Market, E-commerce stands out as the dominant application, characterized by its extensive infrastructure and robust logistics networks. This sector leverages cutting-edge technology to optimize delivery routes and enhance customer satisfaction through quick service. The persistent demand for online shopping has compelled companies to invest heavily in their logistics capabilities, ensuring they remain competitive. On the other hand, FMCG represents an emerging segment that is rapidly catching up, driven by the increasing expectation for timely delivery of essential goods. Unlike E-commerce, where products may range from clothing to electronics, FMCG focuses more on perishable or fast-moving items, requiring different logistics strategies that prioritize efficiency and speed. This evolution signifies a shift in consumer behavior, emphasizing the need for both categories to adapt their last-mile delivery solutions.

By Delivery Time: Same-Day Delivery (Largest) vs. Regular Delivery (Fastest-Growing)

In the Last Mile Delivery Market, the share of Same-Day Delivery has increasingly dominated the landscape, providing consumers with the immediacy they demand. Regular Delivery continues to hold a significant presence, appealing particularly to cost-sensitive consumers who prefer lower shipping options. The market distribution shows that Same-Day Delivery's convenience attracts a larger customer base, but Regular Delivery remains a strong competitor due to its widespread availability and lower cost alternatives.

Delivery Options: Same-Day (Dominant) vs. Regular (Emerging)

Same-Day Delivery is becoming the dominant choice for consumers seeking quick and reliable service, reflecting the growing trend towards instant gratification. This segment thrives due to factors such as enhanced logistics technology, consumer expectations, and e-commerce growth. On the other hand, Regular Delivery, while labeled as emerging, still captures a significant market by meeting the needs of budget-conscious consumers willing to wait longer for their packages. Both options cater to different segments of the market, allowing providers to strategically position their services based on customer preferences.

Get more detailed insights about Last Mile Delivery Market

Regional Insights

North America : E-commerce Powerhouse

The North American last mile delivery market is driven by the booming e-commerce sector, with a significant increase in online shopping. The region is the largest market, holding approximately 45% of the global share, followed closely by Europe at around 30%. Regulatory support for logistics innovation and urban delivery solutions further fuels this growth. The demand for faster delivery options is reshaping logistics strategies, pushing companies to adopt advanced technologies. Key players like Amazon, UPS, and FedEx dominate the competitive landscape, leveraging extensive networks and advanced logistics solutions. The presence of innovative startups such as DoorDash and Postmates also enhances competition, driving service improvements. The U.S. remains the leading country, with Canada and Mexico following, as they adapt to evolving consumer expectations and invest in infrastructure to support last mile delivery efficiency.

Europe : Regulatory Innovation Hub

Europe's last mile delivery market is characterized by stringent regulations aimed at sustainability and reducing carbon footprints. The region holds about 30% of the global market share, making it the second largest after North America. The European Union's Green Deal and various national policies are catalysts for innovation in delivery methods, promoting electric vehicles and eco-friendly packaging solutions. This regulatory environment is driving demand for sustainable logistics practices. Leading countries include Germany, the UK, and France, where companies like DHL and GLS are investing heavily in green technologies. The competitive landscape is evolving, with a mix of traditional logistics firms and new entrants focusing on sustainable delivery. The presence of innovative startups is also notable, as they seek to disrupt conventional delivery models with technology-driven solutions. The market is expected to grow as regulations continue to shape consumer preferences and operational practices.

Asia-Pacific : Emerging Market Dynamics

The Asia-Pacific last mile delivery market is experiencing rapid growth, driven by urbanization and increasing internet penetration. This region is projected to hold around 20% of the global market share, with countries like China and India leading the charge. The demand for efficient delivery services is being propelled by the rise of e-commerce and changing consumer behaviors, supported by favorable government policies promoting digital infrastructure and logistics development. China is the largest market, with significant investments from companies like Yamato Transport and local players enhancing their delivery networks. India follows closely, with a burgeoning startup ecosystem focused on last mile solutions. The competitive landscape is marked by a mix of established logistics firms and agile startups, all vying to capture the growing demand for fast and reliable delivery services in densely populated urban areas.

Middle East and Africa : Growth Amid Challenges

The Middle East and Africa last mile delivery market is evolving, driven by increasing e-commerce adoption and urbanization. This region holds approximately 5% of the global market share, with significant growth potential. The demand for efficient delivery solutions is supported by government initiatives aimed at improving logistics infrastructure and enhancing trade routes. However, challenges such as regulatory hurdles and varying market maturity levels persist. Leading countries include South Africa and the UAE, where companies are investing in technology to streamline delivery processes. The competitive landscape features a mix of local and international players, with firms like DPD and regional startups competing for market share. As the region continues to develop its logistics capabilities, the last mile delivery sector is expected to grow, driven by innovation and investment in technology.

Last Mile Delivery Market Regional Image

Key Players and Competitive Insights

Leading market players are investing heavily in research and development in order to expand their product lines, which will help the Last Mile Delivery Market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the Last Mile Delivery industry must offer cost-effective items.

Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the Global Last Mile Delivery industry to benefit clients and increase the market sector. In recent years, the Last Mile Delivery industry has offered some of the most significant advantages to medicine. Major players in the Last Mile Delivery Market, including Accenture Plc, CMA CGM SA Group, Deutsche Post AG, DSV AS, FarEye Technologies Inc., FedEx Corp., FM LOGISTIC CORP, and others, are attempting to increase market demand by investing in research and development operations.

DHL is a German logistics firm that offers courier, package delivery, and rapid mail services, delivering over 1.7 billion parcels annually. DHL Express, a part of the German logistics corporation DHL Group, is one of Europe's leading parcel services providers and Germany's primary courier and parcel delivery service. In April 2021, DHL Express teamed up with Fiat Professional to further electrify last-mile delivery. This is another step towards DHL Express's aim of electrifying 60% of its fleet by 2030.

FedEx Express is a large American freight airline headquartered in Memphis, Tennessee, USA. As of 2023, it is the world's largest cargo airline by fleet size and freight tonnes carried. It is the namesake and major company of FedEx Corporation, delivering goods and packages to over 375 locations in 220 countries across six continents every day. FedEx Express is the world's largest express transportation provider. In March 2019, FedEx paid $129.8 million for P2P Mailing Limited, a provider of global e-commerce shipping solutions, thereby considerably expanding its last-mile network.

Key Companies in the Last Mile Delivery Market market include

Industry Developments

  • Q2 2024: FedEx appoints new CEO as part of leadership transition FedEx announced the appointment of Raj Subramaniam as its new CEO, marking a significant leadership change for the global logistics and last mile delivery giant.
  • Q2 2024: Nuro raises $600M to scale autonomous delivery robots Nuro, a company specializing in autonomous last mile delivery vehicles, secured $600 million in a new funding round to accelerate the deployment of its delivery robots in urban markets.
  • Q2 2024: Amazon launches drone delivery service in UK Amazon officially launched its Prime Air drone delivery service in select UK cities, expanding its last mile delivery capabilities with autonomous aerial vehicles.
  • Q3 2024: UPS opens new micro-fulfillment center in Paris UPS inaugurated a new micro-fulfillment center in Paris to enhance its last mile delivery efficiency and support growing e-commerce demand in the region.
  • Q3 2024: DHL and Locus Robotics announce strategic partnership for warehouse automation DHL entered a strategic partnership with Locus Robotics to deploy autonomous mobile robots in its last mile delivery warehouses across Europe.
  • Q3 2024: DoorDash acquires Finnish delivery startup Wolt for $8.1 billion DoorDash completed its acquisition of Wolt, a Finnish last mile delivery company, to expand its international footprint and technology capabilities.
  • Q4 2024: Starship Technologies raises $90M to expand delivery robot fleet Starship Technologies, known for its autonomous delivery robots, raised $90 million in new funding to scale its operations and enter new markets.
  • Q4 2024: Walmart opens new last mile delivery sorting center in Texas Walmart opened a dedicated last mile delivery sorting center in Texas to streamline its e-commerce fulfillment and speed up deliveries to customers.
  • Q1 2025: JD Logistics launches autonomous delivery vehicle fleet in Shanghai JD Logistics deployed a new fleet of autonomous delivery vehicles in Shanghai, aiming to improve last mile delivery efficiency in urban environments.
  • Q1 2025: Instacart announces partnership with Uber for grocery delivery Instacart and Uber formed a partnership to integrate Uber's last mile delivery network with Instacart's grocery platform, expanding delivery options for customers.
  • Q2 2025: Royal Mail receives regulatory approval for drone delivery trials in Scotland Royal Mail secured regulatory approval to begin drone delivery trials in remote areas of Scotland, marking a milestone in autonomous last mile logistics.
  • Q2 2025: Cainiao opens Southeast Asia’s largest smart logistics hub in Malaysia Cainiao, Alibaba’s logistics arm, opened a new smart logistics hub in Malaysia, featuring advanced automation and last mile delivery capabilities for the region.

Future Outlook

Last Mile Delivery Market Future Outlook

The Last Mile Delivery Market is projected to grow at a 16.2% CAGR from 2024 to 2035, driven by e-commerce expansion, urbanization, and technological advancements.

New opportunities lie in:

  • Integration of autonomous delivery vehicles for cost efficiency.
  • Development of smart lockers for secure package retrieval.
  • Partnerships with local businesses for last-mile fulfillment solutions.

By 2035, the Last Mile Delivery Market is expected to be robust, driven by innovation and strategic partnerships.

Market Segmentation

Last Mile Delivery Market Technology Outlook

  • Autonomous Vehicles
  • Non-Autonomous Vehicles
  • Drones

Last Mile Delivery Market Application Outlook

  • E-commerce
  • FMCG (Fast-Moving Consumer Goods)
  • Others

Last Mile Delivery Market Service Type Outlook

  • B2C (Business-to-Consumer)
  • B2B (Business-to-Business)
  • C2C (Customer-to-Customer)

Last Mile Delivery Market Delivery Time Outlook

  • Regular Delivery
  • Same-Day Delivery

Report Scope

MARKET SIZE 2024197.3(USD Billion)
MARKET SIZE 2025229.27(USD Billion)
MARKET SIZE 20351029.15(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)16.2% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of autonomous vehicles and drones enhances efficiency in the Last Mile Delivery Market.
Key Market DynamicsRising consumer demand for faster deliveries drives innovation and competition in the Last Mile Delivery Market.
Countries CoveredNorth America, Europe, APAC, South America, MEA

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FAQs

What is the current valuation of the Last Mile Delivery Market as of 2024?

The Last Mile Delivery Market was valued at 197.3 USD Billion in 2024.

What is the projected market size for the Last Mile Delivery Market in 2035?

The market is projected to reach 1029.15 USD Billion by 2035.

What is the expected CAGR for the Last Mile Delivery Market during the forecast period 2025 - 2035?

The expected CAGR for the Last Mile Delivery Market during 2025 - 2035 is 16.2%.

Which companies are considered key players in the Last Mile Delivery Market?

Key players include Amazon, UPS, FedEx, DHL, Postmates, DoorDash, Instacart, GLS, Yamato Transport, and DPD.

What are the main service types in the Last Mile Delivery Market and their valuations?

The main service types include B2C at 410.0 USD Billion, B2B at 350.0 USD Billion, and C2C at 269.15 USD Billion.

How does the technology segment of the Last Mile Delivery Market break down?

The technology segment includes Non-Autonomous Vehicles at 610.57 USD Billion, Drones at 215.46 USD Billion, and Autonomous Vehicles at 203.12 USD Billion.

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