Speech Analytics Market Segmentation
Speech Analytics Type Outlook (USD Billion, 2019-2032)
Services
Solution
Speech Analytics Deployment Type Outlook (USD Billion, 2019-2032)
Cloud
On-Premises
Speech Analytics End User Outlook (USD Billion, 2019-2032)
BFSI
Government
Healthcare
Retail
IT
Speech Analytics Organization Size Outlook (USD Billion, 2019-2032)
Large Enterprise
Small and Medium Enterprise
Speech Analytics Products Regional Outlook (USD Billion, 2019-2032)
North America Outlook (USD Billion, 2019-2032)
North America Speech Analytics Products by Type
Services
Solution
North America Speech Analytics Deployment Type
Cloud
On-Premises
North America Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
North America Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
US Outlook (USD Billion, 2019-2032)
US Speech Analytics Products by Type
Services
Solution
US Speech Analytics Deployment Type
Cloud
On-Premises
US Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
US Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
CANADA Outlook (USD Billion, 2019-2032)
CANADA Speech Analytics Products by Type
Services
Solution
CANADA Speech Analytics Deployment Type
Cloud
On-Premises
CANADA Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
CANADA Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Europe Outlook (USD Billion, 2019-2032)
Europe Speech Analytics Products by Type
Services
Solution
Europe Speech Analytics Deployment Type
Cloud
On-Premises
Europe Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Europe Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Germany Outlook (USD Billion, 2019-2032)
Germany Speech Analytics Products by Type
Services
Solution
Germany Speech Analytics Deployment Type
Cloud
On-Premises
Germany Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Germany Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
France Outlook (USD Billion, 2019-2032)
France Speech Analytics Products by Type
Services
Solution
France Speech Analytics Deployment Type
Cloud
On-Premises
France Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
France Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Â
UK Outlook (USD Billion, 2019-2032)
UK Speech Analytics Products by Type
Services
Solution
UK Speech Analytics Deployment Type
Cloud
On-Premises
UK Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
UK Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
ITALY Outlook (USD Billion, 2019-2032)
ITALY Speech Analytics Products by Type
Services
Solution
ITALY Speech Analytics Deployment Type
Cloud
On-Premises
ITALY Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
ITALY Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
SPAIN Outlook (USD Billion, 2019-2032)
SPAIN Speech Analytics Products by Type
Services
Solution
SPAIN Speech Analytics Deployment Type
Cloud
On-Premises
SPAIN Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
SPAIN Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Rest Of Europe Outlook (USD Billion, 2019-2032)
Rest Of Europe Speech Analytics Products by Type
Services
Solution
Rest Of Europe Speech Analytics Deployment Type
Cloud
On-Premises
Rest Of Europe Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Rest Of Europe Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Asia-Pacific Outlook (USD Billion, 2019-2032)
Asia-Pacific Speech Analytics Products by Type
Services
Solution
Asia-Pacific Speech Analytics Deployment Type
Cloud
On-Premises
Asia-Pacific Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Asia-Pacific Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
China Outlook (USD Billion, 2019-2032)
China Speech Analytics Products by Type
Services
Solution
China Speech Analytics Deployment Type
Cloud
On-Premises
China Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
China Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Japan Outlook (USD Billion, 2019-2032)
Japan Speech Analytics Products by Type
Services
Solution
Japan Speech Analytics Deployment Type
Cloud
On-Premises
Japan Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Japan Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
India Outlook (USD Billion, 2019-2032)
India Speech Analytics Products by Type
Services
Solution
India Speech Analytics Deployment Type
Cloud
On-Premises
India Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
India Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Australia Outlook (USD Billion, 2019-2032)
Australia Speech Analytics Products by Type
Services
Solution
Australia Speech Analytics Deployment Type
Cloud
On-Premises
Australia Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Australia Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Rest of Asia-Pacific Outlook (USD Billion, 2019-2032)
Rest of Asia-Pacific Speech Analytics Products by Type
Services
Solution
Rest of Asia-Pacific Speech Analytics Deployment Type
Cloud
On-Premises
Rest of Asia-Pacific Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Rest of Asia-Pacific Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Rest of the World Outlook (USD Billion, 2019-2032)
Rest of the World Speech Analytics Products by Type
Services
Solution
Rest of the World Speech Analytics Deployment Type
Cloud
On-Premises
Rest of the World Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Rest of the World Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Middle East Outlook (USD Billion, 2019-2032)
Middle East Speech Analytics Products by Type
Services
Solution
Middle East Speech Analytics Deployment Type
Cloud
On-Premises
Middle East Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Middle East Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Africa Outlook (USD Billion, 2019-2032)
Africa Speech Analytics Products by Type
Services
Solution
Africa Speech Analytics Deployment Type
Cloud
On-Premises
Africa Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Africa Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Latin America Outlook (USD Billion, 2019-2032)
Latin America Speech Analytics Products by Type
Services
Solution
Latin America Speech Analytics Deployment Type
Cloud
On-Premises
Latin America Speech Analytics End User
BFSI
Government
Healthcare
Retail
IT
Latin America Speech Analytics Organization Size
Large Enterprise
Small and Medium Enterprise
Research Methodology on Speech Analytics Market
Introduction
This research report has been designed to investigate the speech analytics market that is rapidly growing in the global market. With digital and automation becoming increasingly prevalent, effective and efficient communication between providers, and customers, is driving the growth of the speech analytics market. Companies are now using speech analytics to understand and use customer feedback, which helps improve customer experience and benefit from better customer service.
The digital revolution is transforming how modern organizations store and process customer data, giving them access to a wide variety of resources, such as speech analytics. It is well known that customer experience can make or break a product or business, and the speech analytics market is providing the answers to the questions that customers are asking. The report covers the global market size of speech analytics, drivers, trends, and opportunities. An in-depth analysis has been conducted to clearly understand the insights and trends of the market.
Research Methodology
Research Design
This research study uses a descriptive research design wherein the primary objective is to describe the characteristics of the Speech Analytics Market. The study aims at understanding the various drivers, trends, and opportunities prevailing in the market. The report also uses both qualitative and quantitative research methods to collect the necessary data and information.
Research Approach
For this study, exploratory research methods are used to gather the initial information and to further build the necessary competencies to understand the current state of the market. In addition, the research includes a combination of primary and secondary inputs obtained from technology experts, speech analytics vendors, and other related sources in the industry. The report is updated frequently with the help of extensive primary interviews, investor/analyst surveys, and other channels that bring in the necessary information and trends.
Data Collection Methods
Primary sources include online surveys, interviews to obtain information from industry veterans and technology professionals, government agencies, and other key players in the industry. The primary research data is collected by understanding the customer base, analyzing customer preferences, and obtaining responses to different customer queries.
Secondary sources have been used for compiled reports and forecast information. These include publications from established market intelligence organizations and data from professional technology analysts. Descriptive information provided in the reports includes the size and segmentation of the industry, market forecasts, and product trends.
Data Analysis & Market Model
The collected data has been tabulated, regressed, and analyzed to conclude from the primary and secondary research sources. Furthermore, the collected data is varied and used to drive factors such as future market growth and prospects for the market. The report also includes a market forecasting model which is used to calculate and estimate the market value for each segment and sub-segment of the Speech Analytics Market.
Quality Control
The market data and information collected have been checked for accuracy and validation. Several market analysis techniques have been used to validate the accuracy of the collected data sets. The analysis techniques include qualitative analysis techniques such as Cause & Effect Analysis and Expert Validation, and quantitative analysis techniques such as Mean Difference Analysis, and Dependent Variable Analysis.
TABLE OF CONTENTS
1 MARKET INTRODUCTION
1.1 INTRODUCTION
1.2 SCOPE OF STUDY
1.2.1 RESEARCH OBJECTIVE
1.2.2 ASSUMPTIONS
1.2.3 LIMITATIONS
1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
2.1 RESEARCH TYPE
2.2 PRIMARY RESEARCH
2.3 SECONDARY RESEARCH
2.4 FORECAST MODEL
2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST
2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
3.1 INTRODUCTION
3.2 MARKET DRIVERS
3.3 MARKET CHALLENGES
3.4 MARKET OPPORTUNITIES
3.5 MARKET RESTRAINTS
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
5.1 PORTER’S FIVE FORCES ANALYSIS
5.2 SUPPLY CHAIN ANALYSIS
6 GLOBAL SPEECH ANALYTICS MARKET, BY SEGMENTS
6.1 INTRODUCTION
6.2 MARKET STATISTICS
6.2.1 BY TYPE
6.2.1.1 SOLUTION
6.2.1.2 SERVICES
6.2.1.3 OTHERS
6.2.2 BY DEPLOYMENT
6.2.2.1 CLOUD
6.2.2.2 ON- PREMISE
6.2.3 BY ORGANIZATION SIZE
6.2.3.1 LARGE ENTERPRISES
6.2.3.2 SMALL & MEDIUM ENTERPRISES
6.2.4 BY END USER
6.2.4.1 BFSI
6.2.4.2 ENTERTAINMENT
6.2.4.2 GOVERNMENT
6.2.4.3 RETAIL
6.2.4.4 IT& TELECOM
6.2.4.5 HEALTHCARE
6.2.4.6 OTHERS
6.2.5 BY GEOGRAPHY
6.2.5.1 NORTH AMERICA
6.2.5.2 EUROPE
6.2.5.3 ASIA-PACIFIC
6.2.5.4 REST OF THE WORLD
7 COMPETITIVE ANALYSIS
7.1 MARKET SHARE ANALYSIS
7.2 COMPANY PROFILES
7.2.1 VERINT SYSTEMS, INC. (US)
7.2.2 GENESYS TELECOMMUNICATION LABORATORIES, INC. (US)
7.2.3 CALLMINER, INC. (US)
7.2.4 NICE SYSTEMS LTD. (ISRAEL)
7.2.5 AVAYA, INC. (US)
7.2.6 HP ENTERPRISE (US)
7.2.7 CALABRIO, INC. (US)
7.2.8 CALABRIDGE, INC. (US)
7.2.9 ASPECT SOFTWARE INC. (US)
7.2.10 CASTEL COMMUNICATIONS LLC (US)
LIST OF TABLES
TABLE 1 GLOBAL SPEECH ANALYTICS MARKET, BY TYPE
TABLE 2 GLOBAL SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 3 GLOBAL SPEECH ANALYTICS MARKET, BY END-USER
TABLE 4 GLOBAL SPEECH ANALYTICS MARKET, BY REGIONS
TABLE 5 NORTH AMERICA SPEECH ANALYTICS MARKET, BY TYPE
TABLE 6 NORTH AMERICA SPEECH ANALYTICS MARKET, BY DEPLOYMENTS
TABLE 7 NORTH AMERICA SPEECH ANALYTICS MARKET, BY END-USER
TABLE 8 U.S. SPEECH ANALYTICS MARKET, BY TYPE
TABLE 9 U.S. SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 10 U.S. SPEECH ANALYTICS MARKET, BY END-USER
TABLE 11 CANADA SPEECH ANALYTICS MARKET, BY TYPE
TABLE 12 CANADA SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 13 CANADA SPEECH ANALYTICS MARKET, BY END-USER
TABLE 14 EUROPE SPEECH ANALYTICS MARKET, BY COUNTRY
TABLE 15 EUROPE SPEECH ANALYTICS MARKET, BY TYPE
TABLE 16 EUROPE SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 17 EUROPE SPEECH ANALYTICS MARKET, BY END-USER
TABLE 18 GERMANY SPEECH ANALYTICS MARKET, BY TYPE
TABLE 19 GERMANY SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 20 GERMANY SPEECH ANALYTICS MARKET, BY END-USER
TABLE 21 FRANCE SPEECH ANALYTICS MARKET, BY TYPE
TABLE 22 FRANCE SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 23 FRANCE SPEECH ANALYTICS MARKET, BY END-USER
TABLE 24 U.K. SPEECH ANALYTICS MARKET, BY TYPE
TABLE 25 U.K. SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 26 U.K. SPEECH ANALYTICS MARKET, BY END-USER
TABLE 27 REST OF EUROPE SPEECH ANALYTICS MARKET, BY TYPE
TABLE 28 REST OF EUROPE SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 29 REST OF EUROPE SPEECH ANALYTICS MARKET, BY END-USER
TABLE 30 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY COUNTRY
TABLE 31 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY TYPE
TABLE 32 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 33 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY END-USER
TABLE 34 MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET, BY TYPE
TABLE 35 MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET, BY DEPLOYMENT
TABLE 36 MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET, BY END-USER
LIST OF FIGURES
FIGURE 1 RESEARCH TYPE
FIGURE 2 GLOBAL SPEECH ANALYTICS MARKET: BY TYPE (%)
FIGURE 3 GLOBAL SPEECH ANALYTICS MARKET: BY DEPLOYMENT (%)
FIGURE 4 GLOBAL SPEECH ANALYTICS MARKET: BY END-USER (%)
FIGURE 5 GLOBAL SPEECH ANALYTICS MARKET: BY REGION
FIGURE 6 NORTH AMERICA SPEECH ANALYTICS MARKET, BY TYPE (%)
FIGURE 7 NORTH AMERICA SPEECH ANALYTICS MARKET, BY DEPLOYMENT (%)
FIGURE 8 NORTH AMERICA SPEECH ANALYTICS MARKET, BY END-USER (%)
FIGURE 9 NORTH AMERICA SPEECH ANALYTICS MARKET, BY COUNTRIES (%)
FIGURE 10 EUROPE SPEECH ANALYTICS MARKET, BY TYPE (%)
FIGURE 11 EUROPE SPEECH ANALYTICS MARKET, BY DEPLOYMENT (%)
FIGURE 12 EUROPE SPEECH ANALYTICS MARKET, BY END-USER (%)
FIGURE 13 EUROPE SPEECH ANALYTICS MARKET, BY COUNTRIES (%)
FIGURE 14 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY TYPE (%)
FIGURE 15 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY DEPLOYMENT (%)
FIGURE 16 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY END-USER (%)
FIGURE 17 ASIA-PACIFIC SPEECH ANALYTICS MARKET, BY COUNTRIES (%)
FIGURE 18 ROW SPEECH ANALYTICS MARKET, BY TYPE (%)
FIGURE 19 ROW SPEECH ANALYTICS MARKET, BY DEPLOYMENT (%)
FIGURE 20 ROW SPEECH ANALYTICS MARKET, BY END-USER (%)
Senior Research Analyst Ankit gupta is an analyst in market research industry in ict and semi industry. with post-graduation in "telecom and marketing management" and graduation in "electronics and telecommunication" vertical he is well versed with recent development in ict industry as a whole. having worked on more than 150+ reports including consultation for fortune 500 companies such as microsoft and rio tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.
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