United States Managed Services Market

Changing landscape of IT infrastructure and increasing demand for work-from-home are driving the market growth

The United States Managed Services market CAGR is expanding due to the changing landscape of IT infrastructure and increasing demand for work-from-home. Managed services enable businesses to concentrate on their core competencies while enhancing operational efficiency and reducing operating costs. The US market is experiencing growth driven by the evolving landscape of IT infrastructure, particularly in small and medium enterprises (SMEs) that prioritize outsourcing cybersecurity solutions. For example, KPaul Properties LLC, an emerging manufacturer and distributor of IT supplies in the US, partnered with Fujitsu to transition from a physical server to a virtualized environment. 

This move reduced costs by approximately 15% and ensured 95% uptime. As businesses rebound from the pandemic, many IT leaders in the US are expanding their adoption and implementation of innovative technologies to foster innovation. The focus is on proactively identifying issues before they lead to significant disruptions. Firms are enhancing desktop and data security, managing devices, saving time, bolstering security measures, administering applications, and implementing business continuity and disaster recovery strategies to safeguard their most critical assets through effective managed services.

The demand for work-from-home solutions post-COVID-19 is anticipated to drive the market further. For instance, according to the 2022 Zippia survey, as of 2022, 26% of US employees worked remotely. By 2025, an estimated 36.2 million American employees are projected to work remotely. Approximately 40% of workers reported higher productivity while working from home during the pandemic, and 16% of US enterprises have transitioned to fully remote operations. 

Remote employment opportunities now constitute 15% of all job openings in the United States. As remote work becomes more prevalent, businesses are increasingly in need of managed services that enable effortless access to corporate networks and applications from diverse locations. This encompasses solutions like virtual private networks (VPNs), cloud-based collaboration platforms, and remote desktop solutions, all designed to enhance employees' efficiency while working from home. Thus, driving the United States Managed Services market revenue.

The Global US Managed Services Market Industry is poised for substantial growth, with projections indicating a rise from 72.4 USD Billion in 2024 to 219.3 USD Billion by 2035. This trajectory reflects a compound annual growth rate of 10.6% from 2025 to 2035. Such growth is indicative of the increasing reliance on managed services across various sectors, driven by technological advancements and evolving business needs. The market dynamics suggest that organizations are increasingly recognizing the value of outsourcing IT functions to specialized providers, thereby enhancing operational efficiency and focusing on core business objectives.

In the Global US Managed Services Market Industry, the emphasis on cybersecurity solutions is intensifying as organizations face escalating threats from cyberattacks. Managed service providers are increasingly offering comprehensive security services, including threat detection, incident response, and compliance management. As businesses prioritize data protection and regulatory compliance, the market is likely to expand significantly. The projected growth from 72.4 USD Billion in 2024 to 219.3 USD Billion by 2035, with a CAGR of 10.6% from 2025 to 2035, underscores the critical role of cybersecurity in managed services. This focus not only enhances client trust but also positions providers as essential partners in safeguarding digital assets.

The Global US Managed Services Market Industry experiences a notable surge in demand for cloud services, driven by businesses seeking scalable and flexible solutions. As organizations increasingly migrate to cloud-based infrastructures, the market is projected to reach 72.4 USD Billion in 2024. This shift allows companies to reduce operational costs and enhance efficiency. Furthermore, the integration of advanced technologies such as artificial intelligence and machine learning into cloud services is expected to further propel market growth. The increasing reliance on remote work and digital collaboration tools also contributes to this trend, indicating a robust future for cloud-managed services.

The Global US Managed Services Market Industry is witnessing a rapid adoption of Internet of Things (IoT) solutions, as businesses seek to leverage connected devices for operational efficiency. Managed service providers are offering IoT management services that facilitate data collection, analysis, and device integration. This trend is particularly evident in sectors such as manufacturing, healthcare, and logistics, where real-time data insights can drive decision-making. The anticipated growth trajectory, with the market expected to reach 219.3 USD Billion by 2035, suggests that IoT will play a pivotal role in shaping the future of managed services, enhancing service delivery and operational capabilities.

The Global US Managed Services Market Industry is increasingly influenced by the need for regulatory compliance and data governance. Organizations are facing stringent regulations regarding data privacy and security, prompting them to seek managed services that ensure compliance with laws such as GDPR and HIPAA. Managed service providers are stepping in to offer tailored solutions that help businesses navigate complex regulatory landscapes. This focus on compliance not only mitigates risks but also enhances operational integrity. As the market evolves, the demand for services that address these regulatory challenges is expected to grow, contributing to the overall expansion of the managed services sector.

The Global US Managed Services Market Industry is experiencing a transformative shift with the emergence of artificial intelligence and automation technologies. These innovations are enabling managed service providers to enhance service delivery, optimize operations, and reduce costs. AI-driven analytics and automation tools are being integrated into service offerings, allowing for proactive issue resolution and improved customer experiences. This trend is likely to attract more businesses seeking efficiency and innovation in their operations. As the market continues to evolve, the integration of AI and automation is expected to be a key driver of growth, positioning managed services as a vital component of modern business strategies.

Leading market players are constantly providing increased and enhanced offerings, which will help the United States Managed Services market grow even more. Market participants are also undertaking a variety of strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the United States Managed Services industry must offer cost-effective items.

Major players in the United States Managed Services market are attempting to increase market demand by investing in research and development operations, including Fujitsu Limited, Cisco Systems Inc., IBM Corporation, AT&T Inc., HP Development Inc., Microsoft Corporation, Verizon Communications Inc., Dell Technologies Inc., Rackspace Inc., Tata Consultancy Services Limited, Citrix Systems Inc., Wipro Ltd.