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    US Retail Point of Sale Terminals Market

    ID: MRFR/SEM/15725-HCR
    200 Pages
    Garvit Vyas
    October 2025

    US Retail Point of Sale Terminals Market Research Report: By Product (Mobile, Fixed), By Component (Software, Hardware, Services) and By Application (Department Stores, Supermarkets/Hypermarkets, Warehouse, Discount Stores, Specialty Stores, Others) - Forecast to 2035

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    US Retail Point of Sale Terminals Market Infographic
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    US Retail Point of Sale Terminals Market Summary

    As per MRFR analysis, the US retail point-of-sale-terminals market size was estimated at 5.77 USD Billion in 2024.. The US retail point-of-sale-terminals market is projected to grow from 6.55 USD Billion in 2025 to 23.36 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 13.56% during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The US retail point-of-sale terminals market is experiencing a transformative shift towards advanced payment solutions.

    • The market is witnessing increased adoption of contactless payments, driven by consumer preference for convenience.
    • Integration of advanced analytics is becoming prevalent, enabling retailers to gain insights into customer behavior and sales trends.
    • Enhanced security features are a focal point, as businesses prioritize safeguarding customer data against cyber threats.
    • Key market drivers include the growing demand for mobile payment solutions and the rise of e-commerce and omnichannel retailing.

    Market Size & Forecast

    2024 Market Size 5.77 (USD Billion)
    2035 Market Size 23.36 (USD Billion)

    Major Players

    Verifone (US), Ingenico (FR), Square (US), NCR Corporation (US), PAX Technology (CN), Clover (US), Diebold Nixdorf (US), Epson (JP), SumUp (GB)

    US Retail Point of Sale Terminals Market Trends

    the market is currently experiencing a transformative phase, driven by advancements in technology and changing consumer preferences. The integration of mobile payment solutions and contactless transactions has become increasingly prevalent, reflecting a shift towards convenience and speed in retail environments. Retailers are adopting these innovations to enhance customer experiences, streamline operations, and improve transaction efficiency. Furthermore, the growing emphasis on data security and compliance with regulations is shaping the landscape, as businesses seek to protect sensitive customer information while maintaining seamless payment processes. In addition, the rise of e-commerce has influenced the retail point-of-sale-terminals market, as brick-and-mortar establishments adapt to the digital age. Many retailers are now implementing omnichannel strategies, which require sophisticated point-of-sale systems capable of integrating online and offline sales. This trend indicates a broader movement towards a unified shopping experience, where customers can interact with brands across various platforms. As the market evolves, it appears that the focus will remain on enhancing technology, improving security measures, and providing a seamless customer journey across all retail channels.

    Increased Adoption of Contactless Payments

    The trend towards contactless payments is gaining momentum within the retail point-of-sale-terminals market. Retailers are increasingly investing in terminals that support NFC technology, allowing customers to make quick and secure transactions using mobile devices or contactless cards. This shift not only enhances the speed of transactions but also aligns with consumer preferences for convenience and hygiene.

    Integration of Advanced Analytics

    The incorporation of advanced analytics into point-of-sale systems is becoming more common. Retailers are leveraging data collected at the point of sale to gain insights into customer behavior, inventory management, and sales trends. This analytical capability enables businesses to make informed decisions, optimize operations, and tailor marketing strategies to better meet customer needs.

    Focus on Enhanced Security Features

    As cyber threats continue to evolve, the retail point-of-sale-terminals market is witnessing a heightened focus on security features. Retailers are prioritizing the implementation of EMV technology and end-to-end encryption to safeguard transactions. This trend reflects a commitment to protecting customer data and maintaining trust in payment systems.

    US Retail Point of Sale Terminals Market Drivers

    Regulatory Compliance and Standards

    The retail point-of-sale-terminals market is also driven by the need for regulatory compliance and adherence to industry standards. As payment security regulations evolve, retailers must ensure that their point-of-sale systems meet these requirements. Compliance with standards such as PCI DSS (Payment Card Industry Data Security Standard) is crucial for protecting customer data and maintaining trust. Failure to comply can result in significant financial penalties and reputational damage. Consequently, the retail point-of-sale-terminals market is witnessing an increase in demand for compliant systems, as businesses prioritize security and regulatory adherence in their operations.

    Shift Towards Cloud-Based Solutions

    there is a shift towards cloud-based solutions, which offer flexibility and scalability for retailers. Cloud-based systems allow businesses to access their point-of-sale data from anywhere, facilitating real-time inventory management and sales tracking. This trend is particularly appealing to small and medium-sized enterprises that may lack the resources for traditional systems. The cloud-based segment of the retail point-of-sale-terminals market is expected to grow by approximately 25% over the next few years, as more retailers recognize the benefits of reduced operational costs and enhanced data accessibility.

    Growing Demand for Mobile Payment Solutions

    The retail point-of-sale-terminals market is experiencing a notable surge in demand for mobile payment solutions. As consumers increasingly favor the convenience of mobile wallets and payment apps, retailers are compelled to upgrade their point-of-sale systems. This shift is reflected in a projected growth rate of approximately 15% annually for mobile payment transactions in the US. Retailers recognize that integrating mobile payment capabilities into their terminals not only enhances customer experience but also streamlines operations. Consequently, the retail point-of-sale-terminals market is adapting to accommodate these mobile solutions, ensuring that businesses remain competitive in a rapidly evolving landscape.

    Rise of E-commerce and Omnichannel Retailing

    The retail point-of-sale-terminals market is significantly influenced by the rise of e-commerce and omnichannel retailing strategies. As consumers increasingly engage in online shopping, retailers are integrating their physical and digital sales channels. This integration necessitates advanced point-of-sale systems that can handle transactions across various platforms. In fact, the US e-commerce sales are projected to reach $1 trillion by 2025, prompting retailers to invest in versatile point-of-sale terminals. These systems must support seamless transactions, inventory management, and customer data analytics, thereby driving growth in the retail point-of-sale-terminals market.

    Technological Advancements in Payment Processing

    Technological advancements in payment processing are reshaping the retail point-of-sale-terminals market. Innovations such as artificial intelligence, machine learning, and blockchain technology are enhancing transaction speed and security. Retailers are increasingly adopting these technologies to improve customer service and reduce fraud. For instance, AI-driven analytics can provide insights into consumer behavior, allowing retailers to tailor their offerings. The retail point-of-sale-terminals market is likely to see a substantial increase in the adoption of these advanced technologies, with estimates suggesting a growth of 20% in the next few years as businesses seek to optimize their payment processes.

    Market Segment Insights

    By Technology: Cloud-Based Systems (Largest) vs. Mobile Point of Sale (Fastest-Growing)

    In the current landscape of the US retail point-of-sale-terminals market, Cloud-Based Systems hold the largest market share, exhibiting strong preference among retailers due to their scalability and ease of integration. On-Premises Systems remain significant yet gradually declining as businesses shift towards more flexible solutions. Mobile Point of Sale is quickly capturing attention with its innovative approach, facilitating transactions on-the-go and improving customer engagement. Meanwhile, Self-Service Kiosks have carved out their niche, particularly in high-traffic environments, appealing to consumers who favor quick service. The growth trend for Cloud-Based Systems is propelled by increased demand for remote access and enhanced functionality, allowing businesses to adapt to changing consumer behaviors. Mobile Point of Sale is emerging as the fastest-growing segment, driven by widespread smartphone adoption and advancements in payment processing technology. Self-Service Kiosks are also gaining traction as retailers focus on operational efficiency and improved customer experiences, setting the stage for a dynamic evolution within the market.

    Technology: Cloud-Based Systems (Dominant) vs. Mobile Point of Sale (Emerging)

    Cloud-Based Systems represent a dominant force in the US retail point-of-sale-terminals market, known for their flexibility and ability to streamline operations. These systems allow retailers to manage their sales processes from anywhere, significantly enhancing operational efficiency. In contrast, Mobile Point of Sale is an emerging trend that leverages mobile devices to facilitate transactions, providing convenience and a personalized shopping experience. This segment is characterized by rapid adoption among small to medium-sized businesses looking to enhance customer interaction and checkout speed. Both segments are innovating quickly, with Cloud-Based Systems focusing on ecosystem integration while Mobile Point of Sale emphasizes user-friendly interfaces and mobility.

    By Component: Hardware (Largest) vs. Software (Fastest-Growing)

    In the US retail point-of-sale-terminals market, the component segment exhibits a diverse distribution, with hardware representing the largest share due to its essential role in transaction processing. Hardware solutions, including terminals and peripherals, dominate the market landscape; they provide the necessary infrastructure for retail operations. Conversely, software solutions, though smaller in terms of market share, are growing rapidly as businesses increasingly seek integrated solutions that enhance customer experience and operational efficiency. As the retail environment evolves, growth trends indicate a significant shift towards software development for point-of-sale systems. This is driven by the increasing need for advanced features such as mobile payments, cloud connectivity, and analytics capabilities. Services are also experiencing growth as businesses focus on support and maintenance, which is critical for ensuring uptime and efficiency. The integration of AI and machine learning into POS software is further propelling this segment into a new growth trajectory.

    Hardware (Dominant) vs. Software (Emerging)

    In the US retail point-of-sale-terminals market, hardware remains the dominant segment, characterized by robust solutions that include terminals, payment processors, and peripherals. These hardware systems are fundamental for point-of-sale transactions, supporting a wide array of payment methods. The reliability and performance of hardware are crucial for retailers, leading to continued investment in upgrades and new technology. On the other hand, software is emerging as a significant player, focusing on providing comprehensive solutions that integrate payment processing with customer relationship management and data analytics. This shift towards software indicates retailers' desire for enhanced operational efficiency and customer engagement, positioning software as a vital complement to traditional hardware offerings.

    By End User: Retail (Largest) vs. Hospitality (Fastest-Growing)

    The market share distribution within the end user segment of the US retail point-of-sale-terminals market showcases Retail as the largest segment, accounting for a substantial portion of the market. It remains the preferred choice among businesses due to its extensive application and high transaction volume. On the other hand, the Hospitality segment is gaining traction, representing the fastest-growing part of the market as it adapts to evolving consumer preferences and advanced payment technologies. Growth trends within the end user segment are predominantly driven by the increasing adoption of contactless payment solutions and mobile wallets. Retail is heavily investing in upgrading its point-of-sale systems to enhance customer experiences, while the Hospitality segment is rapidly incorporating innovative technologies to streamline operations and improve service efficiency. Consequently, both segments are poised for continued expansion as they respond to the dynamic retail landscape.

    Retail: Dominant vs. Hospitality: Emerging

    The Retail segment stands out as the dominant force in the US retail point-of-sale-terminals market, leveraging its large network of merchant transactions and established infrastructure. It thrives on the demand for efficient payment solutions that enhance customer satisfaction and streamline operations. In contrast, the Hospitality segment, although emerging, is rapidly redefining its market position through innovative technologies. With a focus on improving customer experience, hospitality businesses are implementing advanced point-of-sale systems that facilitate quick transactions and personalized services. This combination of adaptability and technology integration ensures that while Retail maintains its dominance, Hospitality is on a promising trajectory toward significant growth.

    By Payment Method: Credit/Debit Card (Largest) vs. Mobile Wallet (Fastest-Growing)

    The US retail point-of-sale-terminals market currently sees Credit/Debit Card payments dominating with a significant share, while Mobile Wallets are gaining traction rapidly. Cash transactions are losing ground as consumers opt for more convenient and secure alternatives. Contactless Payment methods, on the other hand, continue to rise in popularity, especially post-pandemic due to their ease of use and hygiene benefits. In recent years, the shift towards digital payments has been propelled by advancements in technology and changing consumer preferences. The growth of Mobile Wallets is driven by widespread smartphone adoption and the increasing emphasis on contactless transactions. Consumers are increasingly valuing not only speed and convenience but also the enhanced security features that come with these payment methods, leading to an overall trend of growing electronic payments over traditional cash transactions.

    Credit/Debit Card (Dominant) vs. Mobile Wallet (Emerging)

    Credit and Debit Cards represent the backbone of payment transactions in the US retail point-of-sale-terminals market, characterized by their widespread acceptance and familiarity among consumers. As the dominant payment method, they provide a robust platform for both in-person and online transactions, benefiting from integrated rewards programs and consumer trust. In contrast, Mobile Wallets are emerging as a significant player, appealing to tech-savvy consumers seeking convenience and speed. With features such as peer-to-peer transfers and the ability to store multiple cards, Mobile Wallets are becoming increasingly favored, especially among younger demographics. This evolving landscape highlights a transitional phase where traditional card payments coexist with digital innovations, shaping the future of retail transactions.

    Get more detailed insights about US Retail Point of Sale Terminals Market

    Key Players and Competitive Insights

    The retail point-of-sale-terminals market is characterized by a dynamic competitive landscape, driven by technological advancements and evolving consumer preferences. Key players such as Verifone (US), Square (US), and NCR Corporation (US) are at the forefront, each adopting distinct strategies to enhance their market positioning. Verifone (US) focuses on innovation through the development of advanced payment solutions, while Square (US) emphasizes user-friendly interfaces and integration with e-commerce platforms. NCR Corporation (US) is leveraging its extensive experience in retail technology to offer comprehensive solutions that streamline operations and improve customer engagement. Collectively, these strategies contribute to a competitive environment that is increasingly centered around technological differentiation and customer-centric solutions.

    In terms of business tactics, companies are increasingly localizing manufacturing and optimizing supply chains to enhance efficiency and reduce costs. The market structure appears moderately fragmented, with several key players exerting influence over various segments. This fragmentation allows for niche players to thrive, while larger companies leverage their scale to dominate in specific areas. The collective influence of these key players shapes the market dynamics, fostering an environment where innovation and adaptability are paramount.

    In October 2025, Square (US) announced a strategic partnership with a leading e-commerce platform to enhance its payment processing capabilities. This collaboration is expected to streamline transactions for online retailers, thereby expanding Square's reach in the digital commerce space. The strategic importance of this move lies in Square's ability to integrate its payment solutions seamlessly into the e-commerce ecosystem, positioning itself as a comprehensive provider of payment solutions for both in-store and online transactions.

    In September 2025, NCR Corporation (US) unveiled a new line of cloud-based point-of-sale systems designed to cater to the evolving needs of retailers. This launch reflects NCR's commitment to digital transformation and its focus on providing scalable solutions that can adapt to various retail environments. The introduction of cloud-based systems is significant as it allows retailers to access real-time data and analytics, enhancing decision-making processes and operational efficiency.

    In August 2025, Verifone (US) expanded its product offerings by introducing a new mobile payment terminal that supports multiple payment methods, including cryptocurrencies. This strategic move indicates Verifone's recognition of the growing demand for diverse payment options among consumers. By embracing cryptocurrency, Verifone positions itself as a forward-thinking player in the market, potentially attracting a new customer base that values flexibility in payment methods.

    As of November 2025, current trends in the retail point-of-sale-terminals market are heavily influenced by digitalization, sustainability, and the integration of artificial intelligence. Strategic alliances are becoming increasingly important, as companies seek to enhance their technological capabilities and expand their market reach. The competitive landscape is shifting from a focus on price-based competition to one that prioritizes innovation, technology, and supply chain reliability. This evolution suggests that companies that can effectively differentiate themselves through advanced technology and sustainable practices are likely to thrive in the future.

    Key Companies in the US Retail Point of Sale Terminals Market market include

    Industry Developments

    Recent developments in the US Retail Point of Sale Terminals Market highlight significant advancements and competitive dynamics among key players such as Adyen, PayPal, Toast, Diebold Nixdorf, Verifone, Square, PAX Technology, Zettle, Shopify, Lightspeed, NCR Corporation, Revel Systems, Ingenico Group, and Clover. The market is experiencing growth with an increasing focus on digital payment solutions and contactless transactions, partly driven by the COVID-19 pandemic. Notable mergers include Square's acquisition of Afterpay, announced in August 2021, which aimed to enhance its offerings through Buy Now, Pay Later services.

    Additionally, PayPal has made strides in expanding its merchant solutions, emphasizing the integration of diverse payment options. 

    The overall market valuation has significantly risen, attributed to the rising adoption of point of sale systems in retail and hospitality sectors. As of March 2023, the market is poised for further growth with technological innovations and increased online sales channels, fostering a competitive landscape where companies are striving to enhance user experiences and operational efficiency. The regulatory landscape continues to evolve as compliance standards for payment processing remain a focal point for businesses across the United States.

    Future Outlook

    US Retail Point of Sale Terminals Market Future Outlook

    The retail point-of-sale-terminals market is projected to grow at a 13.56% CAGR from 2024 to 2035, driven by technological advancements, increasing consumer demand, and enhanced payment security.

    New opportunities lie in:

    • Integration of AI-driven analytics for personalized customer experiences.
    • Expansion into mobile payment solutions for on-the-go transactions.
    • Development of cloud-based POS systems for improved scalability and flexibility.

    By 2035, the market is expected to achieve substantial growth, driven by innovation and evolving consumer preferences.

    Market Segmentation

    US Retail Point of Sale Terminals Market End User Outlook

    • Retail
    • Hospitality
    • Healthcare
    • Food and Beverage

    US Retail Point of Sale Terminals Market Component Outlook

    • Hardware
    • Software
    • Services

    US Retail Point of Sale Terminals Market Technology Outlook

    • Cloud-Based Systems
    • On-Premises Systems
    • Mobile Point of Sale
    • Self-Service Kiosks

    US Retail Point of Sale Terminals Market Payment Method Outlook

    • Credit/Debit Card
    • Mobile Wallet
    • Contactless Payment
    • Cash

    Report Scope

    MARKET SIZE 2024 5.77(USD Billion)
    MARKET SIZE 2025 6.55(USD Billion)
    MARKET SIZE 2035 23.36(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 13.56% (2024 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    Market Forecast Period 2025 - 2035
    Historical Data 2019 - 2024
    Market Forecast Units USD Billion
    Key Companies Profiled Verifone (US), Ingenico (FR), Square (US), NCR Corporation (US), PAX Technology (CN), Clover (US), Diebold Nixdorf (US), Epson (JP), SumUp (GB)
    Segments Covered Technology, Component, End User, Payment Method
    Key Market Opportunities Integration of advanced payment technologies enhances consumer experience in the retail point-of-sale-terminals market.
    Key Market Dynamics Technological advancements drive innovation in retail point-of-sale terminals, enhancing consumer experience and operational efficiency.
    Countries Covered US

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    FAQs

    What is the expected market size of the US Retail Point of Sale Terminals Market in 2024?

    The US Retail Point of Sale Terminals Market is expected to be valued at 8.0 USD Billion in 2024.

    What is the projected market value for the US Retail Point of Sale Terminals Market by 2035?

    By 2035, the US Retail Point of Sale Terminals Market is anticipated to reach a value of 36.0 USD Billion.

    What is the expected compound annual growth rate (CAGR) for the US Retail Point of Sale Terminals Market from 2025 to 2035?

    The expected CAGR for the US Retail Point of Sale Terminals Market from 2025 to 2035 is 14.652%.

    Which segments are financially dominating the US Retail Point of Sale Terminals Market by product?

    In 2024, the market value for Mobile point of sale terminals is expected to be 3.2 USD Billion, while Fixed terminals will be valued at 4.8 USD Billion.

    What will be the market value for Mobile and Fixed point of sale terminals by 2035?

    By 2035, the market value for Mobile point of sale terminals is projected to be 14.6 USD Billion and for Fixed terminals, it is expected to reach 21.4 USD Billion.

    Who are the major players in the US Retail Point of Sale Terminals Market?

    Key players in the market include Adyen, PayPal, Toast, Verifone, Square, and NCR Corporation, among others.

    What are the key applications driving the growth of the US Retail Point of Sale Terminals Market?

    The growth of the market is driven by increasing digitization and the need for efficient transaction processing in retail.

    How are emerging trends affecting the US Retail Point of Sale Terminals Market?

    Emerging trends such as mobile payment solutions and contactless transactions are significantly shaping the market.

    What are the challenges currently facing the US Retail Point of Sale Terminals Market?

    Challenges in the market include data security concerns and the rapid pace of technological advancements.

    How does the competition impact the US Retail Point of Sale Terminals Market?

    Intense competition among key players leads to innovation and competitive pricing in the US Retail Point of Sale Terminals Market.

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