Salesforce Comes Up With New AI Cloud Features in 2023

Salesforce comes up this June 2023 with an announcement on AI Cloud that will enhance the customer's experiences and help the company's growth with generative AI (artificial intelligence) for the enterprise. It is acclaimed by the company as being the most trusted for customers to give them high-quality results.

AI cloud is made specifically to focus on customer relationship management (CRM) to render high-quality experiences and boost company performance by taking in artificial intelligence, analytics, data, and automation to provide enterprise-ready efficient and finest real-time generative artificial intelligence. A new tool of the AI Cloud, Einstein GPT Trust Layer, helps to solve the problems related to the adoption of generative AI by allowing customers to reach their enterprise data security while befitting customers with generative AI. Due to these reasons, Salesforce maintains to be in the first position in the AI customer relationship management category.

Based on a survey report, revenues from generative AI worldwide are supposed to reach up to USD 3.7 billion in 2023 and may be over USD 36 billion by 2028. According to Salesforce, AI Cloud will fill the gaps between the new Einstein GPT Trust Layer. It will prevent saving customers' sensitive data with the help of large-language models (LLM). Salesforce is hopeful that AI Cloud will help customers gain productivity, new innovations, and efficiency for their respective companies.

Global Generative AI in Financial Services Market

Salesforce Comes Up With New AI Cloud Features in 2023

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Shubham Munde

Research Analyst Level II

With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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