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Business Process Management Market Research Report By Solution (Process Improvement, Content and Document Management), By Service (Training and Education), By Business Department (Operation and Support, Accounting & Finance) - Forecast 2032


  • ID: MRFR/ICT/2403-HCR
  • | Pages: 100
  • | Author: Ankit Gupta
  • | Publish Date: Sep 2025

Business Process Management Market Summary

As per Market Research Future Analysis, the Business Process Management (BPM) Market is projected to grow from USD 19.4 Billion in 2024 to USD 63.4 Billion by 2032, with a compound annual growth rate (CAGR) of 18.9% during the forecast period. The market was valued at USD 15.4 Billion in 2023. Key drivers include the adoption of cloud solutions and the increasing need for automation to reduce service costs. The COVID-19 pandemic has also accelerated the demand for BPM solutions as organizations seek to enhance operational efficiency. Major players in the market include IBM Corporation, Appian Corporation, and Oracle Corporation, among others.

Key Market Trends & Highlights

The BPM market is witnessing significant growth driven by technological advancements and increasing demand for automation.

  • Market Size in 2023: USD 15.4 Billion
  • Projected Market Size by 2032: USD 63.4 Billion
  • CAGR from 2024 to 2032: 18.9%
  • Major Growth Driver: Cloud solution technology

Market Size & Forecast

2023 Market Size: USD 15.4 Billion
2024 Market Size: USD 19.4 Billion
2032 Market Size: USD 63.4 Billion
CAGR: 18.9%
Largest Regional Market Share in 2024: North America

Major Players

IBM Corporation, Appian Corporation, Software AG, Oracle Corporation, Pegasystems Inc.

It permits organizations to efficiently manage the workflow, making it more effective, and also makes them more adaptable with the change in environment. It helps businesses to accomplished specific goals including efficient workflow of business, increasing productivity of the business, and return on investment.

Figure 1: Business Process Management Market Size, 2024-2032 (USD Billion)

Business Process Management Market Overview1

Source: Secondary Research, Primary Research, Market Research Future Database, and Analyst Review

The major factor that is driving the growth of the business process management market business included cloud solution technology which helps consumers to gain advantages from BPM solution at low cost. The rise in the surging need for automation in order to reduce the service costs and products is a major factor that is contributing to the growth of business process management. The prioritization and identification of the process in order to re-engineer organizational processes by small, medium, and large-sized enterprises is very important in the business process management market.

In the service industry, the BPM market or BPM solutions keep the whole process connected and user friendly, which provides better quality of services to the end-users.

This report contains all the information on the global business process management market trends, research, and market strengths. The report also contains the culmination of dynamics, segmentation, key players, regional analysis, and other important factors. And a detailed analysis of the global business process management market analysis forecast to 2023 is also included in the report.

Latest Industry Update for Business Process Management Market

February 2023- In the SPARK Matrix: Intelligent (BPM) Business Process Management Suites, Q4, 2022, Bonitasoft has been identified as a technological leader by Quadrant Knowledge Solutions, the company said lately.

The SPARK MatrixTM from Quadrant Knowledge Solutions provides a thorough examination of the dynamics of the global market, the landscape of vendors, and market positioning. The study's SPARK MatrixTM, which ranks the top technology providers, offers competitive analyses. Users may assess various provider capabilities, competitive distinctiveness, and market position using the study's strategic information.

Leading vendor of BPM technology is Bonitasoft. The company's fully expandable open-source "Bonita" platform for the business process automation & optimization provides a distinctive low-code visual programming environment for developing enterprise-grade applications that guarantee improved project control. Along with a high-performance engine leveraging the BPMN 2.0 standard ('Business Process Model and Notation') to allow agile & continuous development & delivery of processes & applications, the platform features UI designer tools, connectors, and REST API extensions to promote seamless connections.

Across all industry sectors, Bonitasoft can meet the varied consumer demands. The firm has gotten high marks for technical quality and customer impact & is positioned as the leader in the SPARK Matrix thanks to its extensive capabilities, compelling customer references, complete roadmap & vision, and product suite with high scalability: BPM suites with intelligence, 2022.ย 

The CEO of Bonitasoft, Charles Souillard stated that he is happy to see that the report recognizes Bonitasoft's innovation initiatives, such as self-contained app development, their support for open-source projects, & accelerating process automation via combining analytics, process discovery, and AI capabilities to provide the best sustainable experience for customers. Intelligent Business Process Management Suites (iBPMS) assist organizations in performing end-to-end business process management by integrating real-time data from various sources.ย  The user-friendly interface and cloud-based architecture of iBPMS enable real-time collaboration between business analysts, citizen developers, and IT teams for the improvement of business process performance.

Business Process Management Market Covid 19 Analysis

The outbreak of global pandemic covid 19 has affected the supply chain of business process management market, mostly in IT organizations, and critical IT services include fragile ecosystems. Additionally, the mandatory regulation of work from home has led the service providers in order to ensure the mission-critical enterprise customers have the necessary technologies and tools in order to enable the quality, speed, efficiency of service provided, and quality. Hence it is likely to boost the overall growth of the business process management market.

Business Process Management Market Dynamic Drivers

The adoption of advanced technology, machine learning, intelligence solutions, and artificial intelligence is the major factor that is contributing to the growth of the global business process management market. The rise in intelligence solutions which helps in developing new advanced technologies and BPM platforms is another major factor that is contributing the growth of global business process management market sales.

Opportunities

The global business process management market in the last decade has witnessed a higher adoption of the on-premise BPM software. Moreover, the rise in benefits offered by cloud-based solutions has ultimately increased the on-demand software-as-a-service offered by SMEs. This trend is likely to create opportunities over the forecast period.

Restraints

The initial cost of the software of business process management is a major factor that is hampering the growth of the business process management market. Moreover, the adoption of business process management solutions by middle management is another major factor that is restraining the growth of the global business process management market to a significant extent.

Challenges

The requirement for huge capital in the manufacturing of cost of business process management software is the major challenge for the global business process management market.

Cumulative Growth Analysis

According to the reports, in the year 2020 Appian corporation led an integration partnership with Box which is basically a cloud management platform. This collaboration is done for more secure, valuable, and efficient enterprises. The formerโ€™s Low-code Automation Platform can be integrated with the Box platform in order to access the wide variety of document-centric which is used in minutes with Appianโ€™s no-code Plug-In Connector.

Value Chain Analysis

According to the reports, the global business process management market has been segmented on the basis of solution, service, business department, organization size, vertical, and region. On the basis of solution the global business process management market has been segmented on the basis of Process Improvement, Automation, Content and Document Management, Integration, and Monitoring and Optimization. On the basis of services, the global business process management market has been segmented into System Integration, Consulting, and Training and Education.

On the basis of the business department, the global business process management market has been segmented into Human Resource, Accounting, and Finance, Sales and Marketing, Manufacturing, Supply Chain Management, Operation and Support, and Others. On the basis of organization size, the global business process management has been segmented into Small & Medium Enterprises and Large Enterprises. On the basis of vertical, the global business process management market has been segmented into Government & Defence, BFSI, IT & Telecommunication, Healthcare, Retail, Manufacturing, and Others.

Business Process Management Market Segmentation Overview

The market is segmented on the basis of the solution, service, business department, organization size, vertical, and region. The global business process management market is expected to witness decent growth during the forecast period.

By Application

Based on the application, the market is segmented into Process Improvement, Automation, Content and Document Management, Integration, and Monitoring and Optimization

By end-users

Based on the propulsion types, the market is segmented into Human Resource, Accounting and Finance, Sales and Marketing, Manufacturing, Supply Chain Management, Operation and Support and Others

Business Process Management Market Regional Analysis

According to the reports, on the basis of region, the global business process management market has been segmented into the Asia Pacific, Americas, Europe, and the rest of the world. North America is likely to hold the maximum global business process management market share. The rise in demand for efficient software for operations in business and the presence of considerable BPM vendors is the major factor that is driving the growth of the market in the North American region. Countries including Canada and the US contribute a large amount of revenue in the business process management market in this region.

Asia Pacific region is predicted to be one of the major prominent players in the market due to high investment by major enterprises in rising the business productivity and efficiency.

Business Process Management Market Competitive Landscape

The global business process management market industry is highly competitive due to the presence of international players and regional players. Players are focused on acquisitions & mergers, and the innovation in products to maintain their position in the global market, it holds a rivalry position among the competitors.

Business Process Management Market Major Key Players

  • IBM Corporation (U.S.
  • Appian Corporation (U.S.)
  • Software AG (Germany)
  • Oracle Corporation (U.S.)
  • Pegasystems Inc. (U.S.)
  • Redhat, Inc. (U.S.)
  • Open Text Corporation (Canada)
  • Tibco Solution Inc. (U.S.)
  • Verisae, Inc. (U.S.)
  • Dell Emc (U.S.), among others.

Business Process Management Market Industry Developments

  • Q2 2024: Appian Announces Acquisition of Lana Labs to Expand Process Mining Capabilities Appian announced the acquisition of Lana Labs, a process mining company, to enhance its business process management platform with advanced process mining and automation features.
  • Q2 2024: Nintex Appoints New CEO to Accelerate Growth and Innovation Nintex announced the appointment of a new Chief Executive Officer, aiming to drive the next phase of growth and product innovation in the business process management sector.
  • Q1 2024: UiPath Launches New AI-Powered Business Automation Platform UiPath introduced a new version of its business automation platform, integrating advanced AI capabilities to streamline business process management and automation for enterprise clients.
  • Q2 2024: ServiceNow to Acquire UltimateSuite, Expanding Process Mining Portfolio ServiceNow announced an agreement to acquire UltimateSuite, a process mining software provider, to strengthen its business process management and automation offerings.
  • Q1 2024: Camunda Raises $100M Series C to Scale Open Source Process Automation Camunda, an open-source business process automation company, secured $100 million in Series C funding to accelerate product development and global expansion.
  • Q2 2024: Kissflow Launches Unified Work Platform for Business Process Management Kissflow launched a new unified work platform designed to streamline business process management, project management, and workflow automation for enterprises.
  • Q1 2024: Pegasystems Announces Strategic Partnership with AWS to Enhance BPM Solutions Pegasystems entered a strategic partnership with Amazon Web Services to deliver enhanced business process management solutions leveraging AWS cloud infrastructure.
  • Q2 2024: IBM Launches New AI-Driven Business Process Automation Suite IBM unveiled a new AI-driven business process automation suite aimed at helping organizations optimize workflows and improve operational efficiency.
  • Q1 2024: Kofax Acquires PSIGEN Software to Expand Intelligent Automation Portfolio Kofax announced the acquisition of PSIGEN Software, a provider of document capture and workflow automation solutions, to strengthen its business process management and automation offerings.
  • Q2 2024: Bonitasoft Launches New Version of BPM Platform with Enhanced Low-Code Capabilities Bonitasoft released a new version of its business process management platform, featuring enhanced low-code development tools to accelerate digital transformation initiatives.
  • Q1 2024: Newgen Software Launches Contextual Content Services Platform for BPM Newgen Software launched a new contextual content services platform designed to integrate with its business process management solutions, enabling improved information management and workflow automation.
  • Q2 2024: Bizagi Announces Partnership with Microsoft to Enhance BPM Integration with Azure Bizagi announced a partnership with Microsoft to deliver enhanced business process management integration with Microsoft Azure, enabling customers to leverage cloud-based automation and workflow solutions.
Attribute/Metric Details
Market Size ย ย USD 63.4 billion (2024 - 2032)
CAGR ย ย 18.9% (2024 - 2032)
Base Year ย ย 2023
Forecast Period ย ย 2024-2032
Historical Data ย ย 2020
Forecast Units ย ย Value (USD Billion)
Report Coverage ย Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Segments Covered ย Solution, Service and Business Department
Geographies Covered ย North America, Europe, Asia-Pacific, and Rest of the World (RoW)
Key Vendors ย IBM Corporation (U.S.) Appian Corporation (U.S.), Software AG (Germany), Oracle Corporation (U.S.), Pegasystems Inc. (U.S.), Redhat, Inc. (U.S.), Open Text Corporation (Canada), Tibco Solution Inc. (U.S.), Verisae, Inc. (U.S.), Dell Emc (U.S.)
Key Market Opportunities ย growth includes cost efficiency, investment returns from BPM software and business coordination and control
Key Market Drivers ย  helps users to gain advantages from BPM solution at low cost valuable service offered by BPM solution that helps in customer acquisition and retention in banking sector
ย 

Frequently Asked Questions (FAQ):

The key drivers influencing the business process management market are directed towards cloud solution technology.

The market will be gaining a valuation of USD 63.4 Billion by 2032.

The market will be expanding at 18.9% of CAGR in the future.

The growing demand for efficient software for business operation and the presence of major BPM vendors is triggering the market growth in the North America region.

The Asiaโ€Pacific region is the prominent player in the market because of enormous investment by enterprises in swelling business efficiency and productivity.

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