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    Online Grocery Market

    ID: MRFR/CR/8148-CR
    128 Pages
    Snehal Singh
    May 2020

    Online Grocery Market Research Report: By Product Type (Fruits and Vegetables, Dairy Products, Meat and Poultry, Beverages, Packaged Food), By Delivery Model (Home Delivery, Click and Collect, Subscription Services), By Customer Type (Individual Consumers, Corporate Clients, Restaurants, Hotels), By Payment Method (Credit Card, Digital Wallets, Cash on Delivery, Bank Transfer) andBy Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa)- Forecast to 2035.

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    Online Grocery Market Infographic
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    Online Grocery Market Summary

    As per MRFR analysis, the Online Grocery Market Size was estimated at 14.58 USD Billion in 2024. The Online Grocery industry is projected to grow from 16.18 USD Billion in 2025 to 45.74 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 10.95 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    <p>The Online Grocery Market is experiencing dynamic growth driven by evolving consumer preferences and technological advancements.</p>

    • Subscription services are increasingly popular, enhancing customer loyalty and convenience in the North American market.
    • Local sourcing is gaining traction, particularly in Asia-Pacific, as consumers seek fresher and more sustainable options.
    • Technological innovations are significantly improving user experiences, especially in the home delivery segment, which remains the largest.
    • The market is propelled by rising consumer demand for convenience and the expansion of delivery networks, particularly in the packaged food segment.

    Market Size & Forecast

    2024 Market Size 14.58 (USD Billion)
    2035 Market Size 45.74 (USD Billion)
    CAGR (2025 - 2035) 10.95%

    Major Players

    Walmart (US), Amazon (US), Kroger (US), Ahold Delhaize (NL), Tesco (GB), Alibaba (CN), Instacart (US), Target (US), Carrefour (FR)

    Online Grocery Market Trends

    The Online Grocery Market is currently experiencing a transformative phase, characterized by evolving consumer preferences and technological advancements. As individuals increasingly prioritize convenience, the demand for online grocery shopping continues to rise. This shift is driven by a growing inclination towards digital platforms, which offer a seamless shopping experience. Retailers are adapting by enhancing their online presence and optimizing logistics to meet customer expectations. Furthermore, the integration of artificial intelligence and data analytics is reshaping inventory management and personalized marketing strategies, thereby improving customer engagement. In addition to technological innovations, sustainability is becoming a focal point within the Online Grocery Market. Consumers are increasingly aware of environmental issues and are seeking eco-friendly products and packaging. Retailers are responding by sourcing organic and locally produced items, as well as implementing sustainable practices in their operations. This trend not only caters to consumer preferences but also aligns with broader societal goals of reducing carbon footprints. Overall, the Online Grocery Market appears poised for continued growth, driven by a combination of convenience, technology, and sustainability initiatives.

    Rise of Subscription Services

    The Online Grocery Market is witnessing a notable increase in subscription-based models. These services offer consumers the convenience of regular deliveries, often at discounted rates. This trend caters to busy lifestyles, allowing customers to automate their grocery shopping while ensuring they have essential items on hand.

    Focus on Local Sourcing

    There is a growing emphasis on local sourcing within the Online Grocery Market. Consumers are increasingly interested in purchasing products that are locally produced, as this supports community economies and reduces transportation emissions. Retailers are adapting by partnering with local farms and suppliers to offer fresh, regional products.

    Enhanced User Experience through Technology

    Technological advancements are significantly enhancing the user experience in the Online Grocery Market. Features such as personalized recommendations, user-friendly interfaces, and efficient payment systems are becoming standard. These innovations aim to streamline the shopping process, making it more enjoyable and efficient for consumers.

    The ongoing evolution of consumer preferences towards convenience and digital engagement is reshaping the landscape of the online grocery market, indicating a robust shift in shopping behaviors.

    U.S. Department of Agriculture

    Online Grocery Market Drivers

    Rise of Sustainable Practices in Retail

    Sustainability is becoming an increasingly important consideration for consumers, influencing their purchasing decisions within the Online Grocery Market. As awareness of environmental issues grows, consumers are gravitating towards retailers that prioritize sustainable practices, such as eco-friendly packaging and responsible sourcing. Data shows that nearly 70% of consumers are willing to pay more for sustainable products. This shift is prompting online grocery retailers to adopt greener practices, which not only appeal to environmentally conscious shoppers but also enhance brand loyalty. The Online Grocery Market is thus likely to evolve, with sustainability becoming a core component of business strategies.

    Technological Advancements in E-commerce

    Technological advancements play a pivotal role in shaping the Online Grocery Market. Innovations such as mobile applications, artificial intelligence, and machine learning enhance the shopping experience by providing personalized recommendations and streamlined checkout processes. Data indicates that retailers utilizing advanced technology have seen a 30% increase in customer retention rates. Furthermore, the integration of augmented reality and virtual shopping experiences may redefine how consumers interact with products online. As technology continues to evolve, the Online Grocery Market is likely to witness increased competition among retailers striving to offer superior digital experiences, thereby attracting a larger customer base.

    Increased Consumer Demand for Convenience

    The Online Grocery Market experiences a notable surge in consumer demand for convenience. As lifestyles become increasingly hectic, consumers seek efficient solutions for their grocery needs. This trend is evidenced by a significant rise in online grocery sales, which reached approximately 20% of total grocery sales in recent years. The convenience of shopping from home, coupled with the ability to schedule deliveries, appeals to a broad demographic, including busy professionals and families. This shift towards online shopping is likely to continue, as consumers prioritize time-saving options. The Online Grocery Market is thus positioned to capitalize on this growing demand, potentially leading to further innovations in delivery and service offerings.

    Expansion of Delivery and Logistics Networks

    The expansion of delivery and logistics networks is a critical driver for the Online Grocery Market. As competition intensifies, retailers are investing heavily in enhancing their supply chain capabilities to ensure timely and efficient deliveries. Recent statistics indicate that companies with robust logistics systems can achieve delivery times of under two hours, significantly improving customer satisfaction. This focus on logistics not only enhances the shopping experience but also allows retailers to reach underserved markets. The Online Grocery Market is thus likely to see continued investment in logistics infrastructure, which may further accelerate growth and improve service levels.

    Growing Health Consciousness Among Consumers

    The Online Grocery Market is significantly influenced by the growing health consciousness among consumers. As individuals become more aware of the importance of nutrition and wellness, there is a marked increase in demand for organic and health-oriented products. Recent data suggests that sales of organic groceries have surged, accounting for nearly 15% of total grocery sales. This trend is prompting online retailers to expand their offerings to include a wider range of health-focused products. Consequently, the Online Grocery Market is adapting to meet these evolving consumer preferences, which may lead to the introduction of new product lines and partnerships with health brands.

    Market Segment Insights

    By Type: Fruits and Vegetables (Largest) vs. Packaged Food (Fastest-Growing)

    In the Online Grocery Market, the segment of Fruits and Vegetables holds the largest market share, reflecting the growing consumer preference for fresh and organic produce. As health-conscious choices dominate shopping habits, this category continues to lead the market’s sales dynamics. On the other hand, packaged food is becoming increasingly popular, particularly among busy consumers seeking convenience and ready-to-eat solutions, capturing a significant portion of market attention and investment.

    Fruits and Vegetables: Dominant vs. Packaged Food: Emerging

    The Fruits and Vegetables segment is characterized by a wide variety of fresh produce, appealing to health-conscious consumers and those seeking high-quality, organic options. Market players are focusing on sourcing local products to enhance freshness and minimize environmental impact. On the other hand, Packaged Food represents a rapidly growing segment, driven by the demand for convenience and ease of preparation. As retailers innovate with healthier packaged options and meal kits, this segment is attracting a diverse consumer base, especially busy families and millennials who value quick yet nutritious meal solutions.

    By Delivery Model: Home Delivery (Largest) vs. Click and Collect (Fastest-Growing)

    In the Online Grocery Market, Home Delivery has emerged as the largest delivery model segment, holding a significant share of the market. This service appeals broadly to consumers looking for convenience and ease of access, allowing them to shop from the comfort of their homes without the need to visit physical stores. Meanwhile, Click and Collect is gaining traction, especially among tech-savvy shoppers who prefer selecting their groceries online and collecting them at designated locations, which reflects a growing trend towards versatility in shopping options.

    Home Delivery (Dominant) vs. Subscription Services (Emerging)

    Home Delivery remains the dominant force within the Online Grocery Market, appealing to consumers' desire for convenience and comprehensive shopping experiences. It caters to busy lifestyles and offers the convenience of delivering groceries directly to consumers' homes, enhancing customer satisfaction. On the other hand, Subscription Services are emerging as a compelling option, targeting consumers who appreciate the predictability and convenience of regular grocery deliveries. These services often provide customized options based on consumer preferences, driving loyalty and repeat purchases. The juxtaposition of these two segments illustrates the evolving dynamics of consumer behavior in the online grocery space.

    By Customer Type: Individual Consumers (Largest) vs. Corporate Clients (Fastest-Growing)

    In the Online Grocery Market, the distribution of market share among customer types reveals that individual consumers dominate, making up the largest segment. This particular group values convenience, a wide selection, and personalized shopping experiences. Corporate clients, while smaller in comparison, have witnessed substantial growth due to increased demand for online solutions that streamline procurement processes and provide bulk purchasing options. Restaurants and hotels also contribute to the market share, but to a lesser extent than individual or corporate segments.

    Individual Consumers: Dominant vs. Corporate Clients: Emerging

    Individual consumers are the backbone of the online grocery market, characterized by their demand for immediate delivery, diverse product offerings, and competitive pricing. They prefer shopping online for everyday essentials and value the convenience of home delivery. Conversely, corporate clients are emerging as a significant force, driven by the need for efficiency and bulk purchasing options. They often seek tailored solutions that cater to their specific needs. Restaurants and hotels are beginning to leverage online platforms as well, though they remain a smaller segment within the larger framework. Overall, the dynamics between these segments reflect changing consumer behaviors and preferences.

    By Payment Method: Credit Card (Largest) vs. Digital Wallets (Fastest-Growing)

    The Online Grocery Market has seen a significant distribution of payment methods, with Credit Cards leading the charge as the most preferred option among consumers. A substantial number of online shoppers appreciate the ease and security of using credit cards, which account for a considerable share of all transactions. Digital Wallets have also carved out a notable place in the market, appealing particularly to tech-savvy consumers looking for quick and seamless payment solutions. In recent years, Digital Wallets have emerged as the fastest-growing segment within the Online Grocery Market. Factors such as the increasing prevalence of smartphones and a rise in customer trust in digital payment systems contribute to this growth. Additionally, the convenience of storing multiple payment options in one platform, along with enhanced security features, has led to a shift away from traditional payment methods like Cash on Delivery and Bank Transfer, which are also witnessing a decline in popularity.

    Credit Card: Dominant vs. Digital Wallets: Emerging

    Credit Cards remain the dominant payment method in the Online Grocery Market due to their established trust and widespread acceptance. Consumers appreciate the ability to earn rewards and cashback on purchases, fueling their preference for credit card transactions. Moreover, the security features associated with credit card payments reassure users of their financial safety. On the other hand, Digital Wallets are increasingly being recognized as an emerging alternative, particularly among younger demographics that prioritize speed and convenience. These wallets often integrate loyalty programs and promotions, driving their adoption. While they currently hold a smaller market share, the rapid adoption rates highlight a shifting landscape in payment preferences, indicating that more consumers are willing to embrace digital solutions for their grocery shopping needs.

    Get more detailed insights about Online Grocery Market

    Regional Insights

    North America : E-commerce Dominance

    North America is the largest market for online groceries, driven by high internet penetration, changing consumer preferences, and the convenience of home delivery. The U.S. holds approximately 70% of the market share, with Canada following at around 15%. Regulatory support for e-commerce and food safety standards further catalyze growth in this sector. The increasing demand for fresh produce and organic products is also a significant driver of market expansion. The competitive landscape is dominated by major players such as Walmart, Amazon, and Kroger, which leverage advanced logistics and technology to enhance customer experience. Instacart and Target are also significant contributors, focusing on partnerships with local grocery stores. The presence of these key players ensures a diverse range of offerings, catering to various consumer needs and preferences, thus solidifying North America's position as a leader in the online grocery market.

    Europe : Rapid Digital Transformation

    Europe is witnessing rapid growth in the online grocery market, driven by increasing digital adoption and changing consumer habits. The UK and Germany are the largest markets, holding approximately 30% and 25% of the market share, respectively. Regulatory frameworks supporting e-commerce and sustainability initiatives are key growth catalysts. The demand for convenience and home delivery services is reshaping the grocery shopping experience across the region. Leading countries like the UK, Germany, and France are home to major players such as Tesco, Ahold Delhaize, and Carrefour. These companies are investing in technology and logistics to enhance their online platforms. The competitive landscape is characterized by a mix of traditional retailers and new entrants, all vying for market share. The focus on sustainability and local sourcing is also becoming increasingly important, influencing consumer choices and driving innovation in the sector.

    Asia-Pacific : Emerging Powerhouse

    Asia-Pacific is rapidly emerging as a powerhouse in the online grocery market, fueled by urbanization, rising disposable incomes, and a growing preference for online shopping. China is the largest market, accounting for approximately 50% of the regional share, followed by India at around 15%. Government initiatives promoting digital economy and e-commerce are significant growth drivers, alongside the increasing demand for convenience and variety in grocery shopping. Key players in this region include Alibaba and local giants like BigBasket and Flipkart, which are leveraging technology to enhance user experience. The competitive landscape is dynamic, with numerous startups entering the market, focusing on niche segments. The presence of established players ensures a robust supply chain and diverse product offerings, catering to the diverse needs of consumers across different countries in the region.

    Middle East and Africa : Untapped Market Potential

    The Middle East and Africa region presents significant growth opportunities in the online grocery market, driven by increasing internet penetration and a young, tech-savvy population. The UAE and South Africa are the largest markets, holding approximately 20% and 15% of the market share, respectively. Government initiatives aimed at boosting e-commerce and improving logistics infrastructure are key factors driving market growth. The rising demand for convenience and quality products is also shaping consumer behavior in this region. Leading players such as Carrefour and local startups are expanding their online presence to capture the growing demand. The competitive landscape is characterized by a mix of established retailers and emerging players, all striving to innovate and enhance customer experience. The focus on mobile commerce and digital payment solutions is also gaining traction, further propelling the growth of the online grocery market in the region.

    Key Players and Competitive Insights

    The Online Grocery Market is currently characterized by a dynamic competitive landscape, driven by evolving consumer preferences and technological advancements. Major players such as Walmart (US), Amazon (US), and Alibaba (CN) are at the forefront, each adopting distinct strategies to enhance their market positioning. Walmart (US) continues to leverage its extensive physical store network to facilitate a seamless omnichannel experience, while Amazon (US) focuses on rapid delivery and subscription services to capture a larger share of the market. Meanwhile, Alibaba (CN) emphasizes its vast logistics capabilities and digital ecosystem to cater to a diverse consumer base, indicating a trend towards integrated service offerings that enhance customer convenience and loyalty.

    The competitive structure of the Online Grocery Market appears moderately fragmented, with a mix of established retailers and emerging players vying for market share. Key business tactics such as supply chain optimization and localized sourcing are becoming increasingly prevalent. Companies are investing in technology to streamline operations and improve efficiency, which is essential in meeting the growing demand for online grocery services. This collective focus on operational excellence and customer-centric strategies is reshaping the market dynamics, fostering a competitive environment where agility and responsiveness are paramount.

    In August 2025, Kroger (US) announced a partnership with a leading technology firm to enhance its online shopping platform. This strategic move aims to integrate advanced AI capabilities, allowing for personalized shopping experiences and improved inventory management. The significance of this partnership lies in Kroger's commitment to leveraging technology to meet consumer expectations for convenience and efficiency, thereby strengthening its competitive position in the market.

    In September 2025, Tesco (GB) launched a new sustainability initiative aimed at reducing food waste across its supply chain. This initiative includes partnerships with local charities and food banks to redistribute surplus food. The strategic importance of this move is twofold: it not only addresses growing consumer concerns regarding sustainability but also enhances Tesco's brand image as a socially responsible retailer, potentially attracting a broader customer base.

    In October 2025, Instacart (US) expanded its service offerings by introducing a subscription model that provides customers with exclusive discounts and faster delivery options. This strategic action reflects Instacart's focus on enhancing customer loyalty and increasing the frequency of purchases. By diversifying its service model, Instacart positions itself to compete more effectively against larger players like Amazon (US) and Walmart (US), who dominate the market with their extensive resources.

    As of October 2025, the Online Grocery Market is witnessing significant trends such as digitalization, sustainability, and the integration of AI technologies. Strategic alliances among key players are shaping the competitive landscape, fostering innovation and enhancing service delivery. Looking ahead, it is likely that competitive differentiation will increasingly pivot from price-based strategies to a focus on technological innovation, supply chain reliability, and sustainable practices. This evolution suggests that companies must adapt to remain relevant in a rapidly changing market environment.

    Key Companies in the Online Grocery Market market include

    Industry Developments

    Recent changes and developments in the Global Online Grocery Market have been mostly caused by new technologies and changing consumer habits. In September 2023, Walmart made its online grocery services better by adding more delivery and pickup options. The company wants to grow its market share in the U.S. and around the world. In August 2023, Delivery Hero strengthened its presence in Europe by putting more money into partnerships with regional grocery stores and digital platforms. This made its position in the quick commerce space even stronger.

    In July 2023, Ahold Delhaize also announced a large investment in automation technologies for its online grocery fulfillment centers. This is part of a larger trend in the industry toward better customer service and more efficient operations. In the middle of 2022, Carrefour partnered with regional digital platforms to improve its e-commerce capabilities. This was part of its ongoing effort to modernize its online grocery infrastructure. Amazon and Ocado Group, two big companies, are still seeing strong year-on-year growth in their online grocery segments. This is because more and more people want fast, easy, and contactless service.

    The pandemic sped up the use of digital technology, and online grocery shopping has kept going strong since then, becoming a key part of modern retail. Recent financial reports back up the trend of rising market values, which is being driven by top companies quickly adjusting to changing consumer needs.

    Future Outlook

    Online Grocery Market Future Outlook

    The Online Grocery Market is projected to grow at a 10.95% CAGR from 2024 to 2035, driven by technological advancements, changing consumer preferences, and increased convenience.

    New opportunities lie in:

    • Integration of AI-driven personalized shopping experiences
    • Expansion of subscription-based delivery models
    • Development of automated fulfillment centers for efficiency

    By 2035, the Online Grocery Market is expected to be a dominant force in global retail.

    Market Segmentation

    Online Grocery Market Type Outlook

    • Fruits and Vegetables
    • Dairy Products
    • Meat and Poultry
    • Beverages
    • Packaged Food

    Online Grocery Market Customer Type Outlook

    • Individual Consumers
    • Corporate Clients
    • Restaurants
    • Hotels

    Online Grocery Market Delivery Model Outlook

    • Home Delivery
    • Click and Collect
    • Subscription Services

    Online Grocery Market Payment Method Outlook

    • Credit Card
    • Digital Wallets
    • Cash on Delivery
    • Bank Transfer

    Report Scope

    MARKET SIZE 202414.58(USD Billion)
    MARKET SIZE 202516.18(USD Billion)
    MARKET SIZE 203545.74(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)10.95% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of artificial intelligence for personalized shopping experiences in the Online Grocery Market.
    Key Market DynamicsRising consumer preference for convenience drives rapid growth and innovation in the Online Grocery Market.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

    Market Highlights

    Author
    Snehal Singh
    Assistant Manager - Research

    High acumen in analyzing complex macro & micro markets with more than 6 years of work experience in the field of market research. By implementing her analytical skills in forecasting and estimation into market research reports, she has expertise in Packaging, Construction, and Equipment domains. She handles a team size of 20-25 resources and ensures smooth running of the projects, associated marketing activities, and client servicing.

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    FAQs

    What was at a the expected Market Was at a the Global Online Grocery Market in 2024?

    The Global Online Grocery Market size was at a 14.58 Billion USD by 2024

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