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Telecom Analytics Market Research Report Information By Analytics Type (Customer Analytics, Network Analytics, Subscriber Analytics, Location Analytics, Price Analytics And Service Analytic), By Solution (Customer Management, Network Management, Marketing Management, Sales & Distribution And Others), By Services (Professional Services And Managed Services), By Deployment Models (On-Premise And Cloud-Based) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2030


  • ID: MRFR/ICT/4357-CR
  • | Pages: 126
  • | Author: Shubham Munde
  • | Publish Date: Feb 2019

Telecom Analytics Market Summary

As per Market Research Future Analysis, the Telecom Analytics Market was valued at USD 8.3 billion in 2022 and is projected to grow from USD 10.0 billion in 2023 to USD 32.4 billion by 2030, with a CAGR of 21.50% during the forecast period. Key drivers include improved operating environments, increased sales, and better cost control. The market is also influenced by rising attacks and the need for churn prevention, alongside the adoption of AI and machine learning technologies for real-time data processing.

Key Market Trends & Highlights

The Telecom Analytics Market is experiencing significant growth driven by various factors.

  • Market Size in 2022: USD 8.3 billion; projected to reach USD 32.4 billion by 2030.
  • CAGR from 2023 to 2030: 21.50%; driven by churn prevention and revenue management.
  • North America expected to maintain dominance with a CAGR of 45.80%; significant presence of solution providers.
  • On-premise solutions held the largest market share in 2021; driven by large firms' investments.

Market Size & Forecast

2022 Market Size: USD 8.3 Billion
2023 Market Size: USD 10.0 Billion
2030 Market Size: USD 32.4 Billion
CAGR (2023-2030): 21.50%
Largest Regional Market: North America.

Major Players

Key players include Nokia Networks, Amdocs Inc., IBM Corporation, Huawei Technologies Co. Ltd, Hewlett Packard Enterprise Development LP, Dell Technologies Inc., SAP SE, Ericsson, Cisco Systems Inc., and Oracle Corporation.

Figure 1: Telecom Analytics Market Size, 2023-2030 (USD Billion)

Telecom Analytics Market Overview

Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

Telecom Analytics Market Trends

    • Increase in attacks and suspicious activities fuels market growth

The increasing need for churn prevention, increasing demand for effective revenue management, and rising attacks and suspicious activities are driving market CAGR for telecom analytics.

The telecom industry is facing numerous challenges in terms of revenue generation, social generation analytics, and customer engagement. The telecom analytics solution provides companies with Business Intelligence in order to meet complex requirements, thereby reling the demand for telecom analytics in the future. Rising attacks and suspicious activities are driving the telecom analytics market, as telecom analytics provide critical infrastructure and solutions for maintaining security. Several nations' authorities in India have begun imposing regulations for telecom sector safety.

For instance, the Indian Telecom Regulatory Authority has issued stringent rules and penalties for failing to meet the voice quality benchmark. The demand for telecom analytics is expected to rise in the future as a result of this region.

The telecom industry is facing several frauds as the adoption of mart devices and the use of IP addresses grows. As attacks can come from anywhere and at any time, increasing fraud creates a difficult problem for the telecom market, driving the demand for telecom analytics in the market to prevent these attacks.

Artificial intelligence and machine learning are cutting-edge technologies that enable real-time data processing. Telecom Analytics, situated in Al, assists in projecting outcomes by offering significant data insights. Between 2022 and 2030, Al-driven Telecom Analytics will contribute to market growth. As a result, the telecom analytics market revenue is increasing.

Telecom Analytics Market Segment Insights

Telecom Analytics Type Insights

The Telecom Analytics Market segmentation, based on type includes customer analytics, network analytics, subscriber analytics, location analytics, price analytics and service analytic. The network analytics segment presently controls the majority of the market. The segment was valued in 2021 and is predicted to increase at a strong CAGR over the projection period. The second-largest market share is held by the customer analytics segment.

Telecom Analytics Solution Insights

The Telecom Analytics Market segmentation, based on Solution, includes customer management, network management, marketing management, sales & distribution and others. In 2021, the customer management sector led the market share. This high share is primarily due to the continued growth in customer attrition. Telecom companies are investing more in client maintenance and retention. Nonetheless, the price opinion of offering solutions and services to clients has remained same, resulting in flat revenues. Despite the industry's effective customer-first management model, customer needs are rapidly evolving. To stay up, operators are making significant technology advances to reduce customer attrition.

Telecom Analytics Services Insights

The global telecom analytics industry is divided into service segments, professional Services and managed services. Over the projected period, the telecom analytics market's services sector is expected to develop at a significant rate of more than 10.0%. Telecom analytics services primarily focus on crucial concerns and opportunities in marketing, finance, technology, operations, technology, and mergers and acquisitions. This leads to greater performance, increased efficacy, increased resilience, and lower costs.

Telecom Analytics Deployment Models Insights

Based on Deployment Models, the Telecom Analytics Market data is segmented, on-premise and cloud-based. In 2021, on-premise dominated the market share. This high share is primarily due to large firms' spending in in-house software implementation. Despite the growing popularity of the cloud model, on-premise solutions may continue to meet the business demands of many enterprises. The growing necessity to secure important data is propelling the expansion of this segment.

Figure 2: Global Telecom Analytics Market, by Deployment Models, 2022 & 2030 (USD billion)Telecom Analytics Market, by Deployment Models

Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

Telecom Analytics Regional Insights

By Region, the study provides the market insights into North America, Europe, Asia-Pacific and the Rest of the World. North America has long been the dominant player in the global telecom analytics business. The area is expected to maintain its dominance, rising at a 45.80% CAGR during the forecast period. The presence of a number of noteworthy solution providers and telecommunication enterprises in the region drives the telecom analytics market growth.

Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

Figure 3: TELECOM ANALYTICS MARKET SHARE BY REGION 2022 (%)TELECOM ANALYTICS MARKET SHARE BY REGION

Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

Europe’s telecom analytics market accounts for the second-largest market share due the increasing adoption of telecom analytics by a growing number of communication service providers in the region serves as a significant tailwind for industry growth. Further, the German telecom analytics market held the largest market share, and the UK telecom analytics market was the fastest-growing market in the European region

The Asia-Pacific Telecom Analytics Market is expected to grow at the fastest CAGR from 2023 to 2030. This is due to the region is always displaying great growth opportunities. The growing demand for high-volume data storage and cloud computing are driving up the size of the telecom analytics industry. Moreover, China’s telecom analytics market held the largest market share, and the Indian telecom analytics market was the fastest-growing market in the Asia-Pacific region.

For instance, the American technology giant IBM purchased Sanovi Technologies to expand its cloud offerings. Sanovi provides enterprise data centers and cloud infrastructure with hybrid cloud recovery, cloud migration, and business continuity software.

Telecom Analytics Key Market Players& Competitive Insights

Leading market players are extensively spending in R&D to extend their product lines, which would help the telecom analytics market grow even more. Important market developments include new product releases, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other firms. To grow and survive in a more competitive and increasing market environment, the telecom analytics industry must provide cost-effective products.

Producing locally to reduce operational costs is one of the primary business strategies adopted by manufacturers in the global telecom analytics industry to serve clients and expand the market sector. In recent years, the telecom analytics industry has provided some of the most significant benefits to medicine. To strengthen their market positions, major players in the telecom analytics market, such as Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc and others, are forming alliances and expanding their bases in developing regions.

Nokia Corporation (sometimes known as Nokia Oyj)[a] is a Finnish multinational telecommunications, information technology, and consumer electronics business founded in 1865. Nokia's primary offices are in Espoo, Finland, in the greater Helsinki metropolitan area,[3], but the company's beginnings are in the Pirkanmaa district of Tampere. NOKIA announced in April 2022 that it will deliver 7250 IXR chassis-based interconnect routers to serve high-density 400GE applications in Microsoft's 'tier-2' network architecture, bringing scalability, agility, and resilient networking to the data-center environment.

Such technical advancements improve organizations' capacities to analyze huge amounts of data with relative ease, enhancing customer service and chances for client retention, and so accelerating the growth of the telecom analytics market.

Oracle Corporation is a multinational computer technology company based in Austin, Texas. Oracle was the world's third-largest software firm by sales and market capitalization in 2020. Database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software are all sold by the company. In July 2022, Oracle Construction Intelligence Cloud Analytics was introduced.

It addressed the challenge of integrating data from diverse applications in order to accurately diagnose problems, foresee hazards, and plan future actions encountered by engineering and construction firms. Because of the new solution, which incorporates data from Oracle Smart Construction Platform applications, owners and contractors may now have a comprehensive understanding of performance across all of their operations. Businesses can use this information to quickly identify problems, solve them, and focus on ways to drive continuous improvement throughout project planning, asset construction, and asset operation.

Key Companies in the telecom analytics market include

    • Nokia Networks
    • Amdocs Inc.
    • Huawei Technologies Co. Ltd
    • Hewlett Packard Enterprise
    • Development LP Dell Technologies Inc.
    • SAP SE
    • Ericsson
    • Cisco Systems Inc.
    • Vizualytics Oracle Corporation

Telecom Analytics Market Developments

  • Q2 2024: SK Telecom Invests $10 Million in Perplexity AI to Enhance Generative AI Capabilities SK Telecom announced a $10 million investment in Perplexity AI, aiming to strengthen its generative AI capabilities and integrate advanced AI personal assistant services into its telecom analytics offerings.
  • Q2 2024: Ericsson Launches AI-Powered Telecom Analytics Suite for 5G Networks Ericsson unveiled a new AI-powered analytics suite designed to help telecom operators optimize 5G network performance and improve customer experience through real-time data insights.
  • Q2 2024: Adobe Partners with Major Telecom Operator to Deploy Advanced Analytics Platform Adobe announced a strategic partnership with a leading telecom operator to deploy its advanced analytics platform, enabling enhanced customer segmentation and targeted marketing campaigns.
  • Q3 2024: TEOCO Wins Multi-Year Analytics Contract with European Telecom Giant TEOCO secured a multi-year contract to provide telecom analytics solutions to a major European telecom company, focusing on network optimization and fraud detection.
  • Q3 2024: Teradata Expands Telecom Analytics Operations with New Facility in Singapore Teradata opened a new analytics facility in Singapore to support telecom clients in the Asia-Pacific region, focusing on big data analytics and AI-driven network management.
  • Q4 2024: Ericsson Acquires Data Analytics Startup to Boost Telecom AI Offerings Ericsson completed the acquisition of a data analytics startup specializing in telecom AI, aiming to enhance its portfolio of analytics solutions for global telecom operators.
  • Q4 2024: Telecom Analytics Startup Raises $30 Million Series B Funding A telecom analytics startup announced the closing of a $30 million Series B funding round to accelerate product development and expand its market reach in predictive analytics for telecom networks.
  • Q1 2025: Adobe Appoints New Head of Telecom Analytics Division Adobe named a new executive to lead its telecom analytics division, signaling a renewed focus on AI-driven solutions for telecom operators.
  • Q1 2025: Ericsson Wins 5G Analytics Contract with Middle Eastern Telecom Operator Ericsson secured a contract to provide 5G analytics solutions to a major Middle Eastern telecom operator, supporting real-time network monitoring and customer experience management.
  • Q2 2025: TEOCO Launches New Fraud Detection Module for Telecom Analytics Platform TEOCO introduced a new fraud detection module for its telecom analytics platform, designed to help operators identify and prevent fraudulent activities in real time.
  • Q2 2025: Teradata Signs Partnership with African Telecom Consortium for Analytics Rollout Teradata entered into a partnership with an African telecom consortium to roll out advanced analytics solutions across multiple countries, focusing on network optimization and customer retention.
  • Q3 2025: Telecom Analytics Firm Files for IPO Amid Rapid Sector Growth A leading telecom analytics firm filed for an initial public offering, citing strong demand for AI-powered analytics solutions among global telecom operators.

Telecom Analytics Market Segmentation

Telecom Analytics Type Outlook

    • Customer Analytics
    • Network Analytics
    • Subscriber Analytics
    • Location Analytics
    • Price Analytics
    • Service analytic

Telecom Analytics Solution Outlook

    • Customer Management
    • Network Management
    • Marketing Management
    • Sales & Distribution
    • Others

Telecom Analytics Market By Services Outlook

    • Professional Services
    • Managed Services

Telecom Analytics Market By Deployment Models Outlook

    • On-Premise
    • Cloud-Based

Telecom Analytics Regional Outlook

    • North America

      • US
      • Canada
    • Europe

      • Germany
      • France
      • UK
      • Italy
      • Spain
      • Rest of Europe
    • Asia-Pacific

      • China
      • Japan
      • India
      • Australia
      • South Korea
      • Australia
      • Rest of Asia-Pacific
    • Rest of the World

      • Middle East

      • Africa

      • Latin America

Report Attribute/Metric Details
Market Size2022 USD 8.3 billion
Market Size 2023 USD 10.0 billion
Market Size 2030 USD 32.4 billion
Compound Annual Growth Rate (CAGR) 21.50% (2023-2030)
Base Year 2022
Market Forecast Period 2023-2030
Historical Data 2019- 2021
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Analytics Type, Solution, Services, Deployment Models and Region.
Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled  Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc..
Key Market Opportunities ·       Customer Analytics Proliferation Offers Huge Opportunity
Key Market Dynamics ·       Telecom sectors should make their operations more visible.


Frequently Asked Questions (FAQ):

The Telecom Analytics Market size was valued at USD 8.3 Billion in 2022.

The global market is projected to grow at a CAGR of 21.50% during the forecast period, 2023-2030.

North America had the largest share of the global market

The key players in the market are Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc.

The on-premise telecom analytics category dominated the market in 2022.

The customer management had the largest share of the global market.

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