• Cat-intel
  • MedIntelliX
  • Resources
  • About Us
  • Request Free Sample ×

    Kindly complete the form below to receive a free sample of this Report

    Leading companies partner with us for data-driven Insights

    clients tt-cursor
    Hero Background

    Telecom Analytics Market

    ID: MRFR/ICT/4357-CR
    126 Pages
    Shubham Munde
    February 2019

    Telecom Analytics Market Research Report Information By Analytics Type (Customer Analytics, Network Analytics, Subscriber Analytics, Location Analytics, Price Analytics And Service Analytic), By Solution (Customer Management, Network Management, Marketing Management, Sales & Distribution And Others), By Services (Professional Services And Managed Services), By Deployment Models (On-Premise And Cloud-Based) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035

    Share:
    Download PDF ×

    We do not share your information with anyone. However, we may send you emails based on your report interest from time to time. You may contact us at any time to opt-out.

    Telecom Analytics Market Infographic
    Purchase Options

    Telecom Analytics Market Summary

    As per MRFR analysis, the Telecom Analytics Market Size was estimated at 12.15 USD Billion in 2024. The Telecom Analytics industry is projected to grow from 14.76 USD Billion in 2025 to 103.49 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 21.5 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Telecom Analytics Market is poised for substantial growth driven by technological advancements and evolving consumer demands.

    • Real-time data processing is becoming increasingly essential for telecom operators to enhance operational efficiency.
    • The adoption of predictive analytics is gaining traction as companies seek to anticipate customer needs and improve service delivery.
    • Integration of IoT analytics is transforming the landscape, enabling better insights into network performance and customer behavior.
    • The growing demand for enhanced customer experience and the rise of big data technologies are key drivers propelling market expansion in North America and Asia-Pacific.

    Market Size & Forecast

    2024 Market Size 12.15 (USD Billion)
    2035 Market Size 103.49 (USD Billion)
    CAGR (2025 - 2035) 21.5%

    Major Players

    IBM (US), SAP (DE), Oracle (US), Cisco (US), TIBCO Software (US), Microsoft (US), Nokia (FI), Ericsson (SE), Amdocs (IL), Teradata (US)

    Telecom Analytics Market Trends

    The Telecom Analytics Market is currently experiencing a transformative phase, driven by the increasing demand for data-driven decision-making among telecommunications providers. As operators seek to enhance customer experiences and optimize network performance, the integration of advanced analytics tools has become paramount. This market appears to be characterized by a growing emphasis on real-time data processing and predictive analytics, which enable companies to anticipate customer needs and streamline operations. Furthermore, the rise of Internet of Things (IoT) devices is likely to contribute to the expansion of analytics applications, as telecom companies strive to manage vast amounts of data generated by connected devices. In addition, the competitive landscape of the Telecom Analytics Market is evolving, with numerous players vying for market share. This competition seems to foster innovation, as companies develop new solutions to address the unique challenges faced by the industry. The focus on enhancing operational efficiency and reducing costs is likely to drive further investment in analytics technologies. Overall, the Telecom Analytics Market appears poised for substantial growth, as organizations increasingly recognize the value of leveraging data to inform strategic decisions and improve service delivery.

    Real-Time Data Processing

    The Telecom Analytics Market is witnessing a shift towards real-time data processing capabilities. This trend enables telecommunications providers to analyze data as it is generated, allowing for immediate insights and quicker decision-making. By harnessing real-time analytics, companies can enhance customer engagement and optimize network performance, ultimately leading to improved service quality.

    Predictive Analytics Adoption

    There is a notable increase in the adoption of predictive analytics within the Telecom Analytics Market. This approach allows telecom operators to forecast future trends and customer behaviors based on historical data. By leveraging predictive models, companies can proactively address potential issues, tailor services to meet customer demands, and enhance overall operational efficiency.

    Integration of IoT Analytics

    The integration of IoT analytics is emerging as a significant trend in the Telecom Analytics Market. As the number of connected devices continues to rise, telecom companies are focusing on analyzing the data generated by these devices. This trend not only aids in managing network traffic but also provides valuable insights into customer usage patterns, enabling more personalized service offerings.

    The ongoing evolution of telecommunications infrastructure and the increasing demand for data-driven decision-making are likely to propel the growth of the global telecom analytics market, as organizations seek to enhance operational efficiency and customer experience.

    U.S. Federal Communications Commission

    Telecom Analytics Market Drivers

    Rise of Big Data Technologies

    The Telecom Analytics Market is significantly influenced by the rise of big data technologies, which enable telecom operators to process and analyze large volumes of data efficiently. With the exponential growth of data generated from various sources, including mobile devices and IoT applications, telecom companies are increasingly adopting big data analytics solutions. This trend is reflected in the projected growth of the big data analytics market in telecom, which is expected to reach USD 10 billion by 2025. The ability to derive actionable insights from big data is likely to enhance operational efficiency and decision-making processes within the telecom sector.

    Adoption of AI and Machine Learning

    The adoption of artificial intelligence (AI) and machine learning (ML) technologies is transforming the Telecom Analytics Market. Telecom operators are increasingly utilizing AI and ML algorithms to enhance predictive analytics capabilities, enabling them to forecast customer behavior and optimize network performance. This trend is underscored by the expected growth of the AI in telecom market, projected to reach USD 8 billion by 2025. By integrating AI and ML into their analytics frameworks, telecom companies can improve operational efficiency, reduce costs, and deliver more personalized services to customers, thereby driving the overall growth of the analytics market.

    Regulatory Compliance and Data Security

    Regulatory compliance and data security are becoming critical drivers in the Telecom Analytics Market. As telecom operators handle vast amounts of sensitive customer data, they are under increasing pressure to comply with stringent regulations regarding data protection and privacy. This has led to a surge in demand for analytics solutions that not only provide insights but also ensure compliance with regulations such as GDPR and CCPA. The market for compliance analytics in telecom is anticipated to grow significantly, as companies seek to mitigate risks associated with data breaches and non-compliance. This focus on security and compliance is likely to shape the future of analytics in the telecom sector.

    Increasing Focus on Network Optimization

    The increasing focus on network optimization is a key driver in the Telecom Analytics Market. As telecom operators strive to enhance service quality and reduce operational costs, they are turning to analytics solutions to optimize network performance. This trend is evident in the growing investment in network analytics tools, which are expected to reach USD 6 billion by 2026. By leveraging analytics, telecom companies can identify network bottlenecks, predict failures, and improve resource allocation. This proactive approach to network management is likely to enhance customer satisfaction and drive the adoption of analytics solutions within the industry.

    Growing Demand for Enhanced Customer Experience

    The Telecom Analytics Market is witnessing a growing demand for enhanced customer experience, driven by the need for personalized services and improved customer engagement. Telecom operators are increasingly leveraging analytics to gain insights into customer behavior, preferences, and usage patterns. This shift is evident as companies invest in advanced analytics tools to analyze vast amounts of data generated from customer interactions. According to recent estimates, the market for customer experience analytics in telecom is projected to reach USD 5 billion by 2026. This trend indicates that telecom companies are prioritizing customer satisfaction, which is likely to drive the adoption of analytics solutions in the industry.

    Market Segment Insights

    By Type: Customer Analytics (Largest) vs. Network Analytics (Fastest-Growing)

    In the Telecom Analytics Market, Customer Analytics holds the largest market share due to increasing emphasis on improving customer experience and personalized services. Companies are heavily investing in tools that provide insights into customer behavior, preferences, and needs, which helps them tailor their offerings accordingly. This segment's dominance is attributed to the significant shift towards customer-centric approaches within the telecom sector, as businesses aim to enhance retention rates and satisfaction levels. Conversely, Network Analytics is noted as the fastest-growing segment, driven by the need for improved network performance and reliability. The rising complexity of telecom networks, along with the need to manage data traffic efficiently, is propelling this segment forward. As telecom operators face heightened demand for bandwidth and connectivity, utilizing analytics for proactive network management has become paramount, leading to substantial growth.

    Customer Analytics (Dominant) vs. Service Analytics (Emerging)

    Customer Analytics is positioned as the dominant force in the Telecom Analytics Market, focusing on understanding and predicting customer behavior to drive engagement and loyalty. This segment employs advanced technologies like AI and machine learning to analyze vast amounts of customer data. In contrast, Service Analytics is emerging as a valuable segment, concentrating on evaluating service performance and user satisfaction. As the telecom industry evolves and customers demand higher service quality, understanding service-related metrics has become essential. While Customer Analytics targets an enhanced customer experience, Service Analytics aims to optimize the delivery of those experiences by analyzing operational efficiencies and identifying areas for improvement.

    By Solution: Customer Management (Largest) vs. Network Management (Fastest-Growing)

    In the Telecom Analytics Market, Customer Management stands out as the largest solution segment, capturing a significant portion of market share due to its critical role in enhancing customer retention and satisfaction. Network Management follows closely, showing promising growth as telecom operators increasingly recognize the importance of optimizing network performance and reliability for customer experience.

    Customer Management (Dominant) vs. Network Management (Emerging)

    Customer Management encompasses tools and strategies aimed at improving the relationship between telecom companies and their customers. This segment is characterized by solutions that provide deep insights into customer behavior, preferences, and trends, enabling proactive engagement. In contrast, Network Management concentrates on maintaining and improving network infrastructures. As the demand for high-quality connectivity rises, this segment is emerging rapidly, driven by the need for innovative monitoring techniques and predictive analytics to enhance service delivery.

    By Services: Professional Services (Largest) vs. Managed Services (Fastest-Growing)

    In the Telecom Analytics Market, the Services segment is primarily divided into Professional Services and Managed Services. Professional Services account for a significant share of the market, driven by the demand for expertise in analyzing telecom data. These services include consulting, implementation, and training, aiding telecom companies in optimizing their operations and understanding customer behavior. On the other hand, Managed Services, which encompass the outsourcing of analytics services to specialized providers, are increasingly gaining traction as enterprises seek to enhance efficiency without maintaining extensive in-house capabilities.

    Services: Professional (Dominant) vs. Managed (Emerging)

    Professional Services in telecom analytics dominate the market through their well-established presence and extensive range of offerings, including strategy formulation and data management. They play a critical role in guiding telecom companies in harnessing analytical insights for operational efficiency and customer retention. In contrast, Managed Services are emerging rapidly as a viable alternative, enabling companies to leverage analytics without the overhead associated with in-house solutions. This shift is fueled by the increasing reliance on third-party service providers, ensuring that telecom businesses can focus on core activities while benefitting from advanced analytics capabilities.

    By Deployment Models: Cloud-Based (Largest) vs. On-Premise (Fastest-Growing)

    In the Telecom Analytics Market, the distribution of deployment models showcases a significant preference for Cloud-Based solutions, which have emerged as the largest segment due to their scalability and flexibility. Businesses are increasingly leaning towards cloud solutions as they offer robust analytics capabilities with lower upfront investments, appealing to a broad spectrum of telecom companies seeking efficiency and agility in their operations. On the other hand, On-Premise deployment is marked as the fastest-growing segment, driven by organizations prioritizing data security and regulatory compliance. These enterprises are investing heavily in On-Premise solutions to maintain control over their sensitive data and analytics processes, which in turn fosters a growing interest in this deployment model within sectors bound by strict privacy regulations.

    Cloud-Based (Dominant) vs. On-Premise (Emerging)

    In the Telecom Analytics Market, Cloud-Based deployment models are recognized as the dominant choice among telecom operators owing to their ability to facilitate real-time data access and advanced analytics capabilities. These solutions enable seamless integration with existing systems and offer enhanced collaboration across distributed teams. Conversely, On-Premise models are emerging as a compelling alternative for organizations that prioritize control and data security. While their initial setup can be resource-intensive, they provide telecom companies with dedicated infrastructure that can be customized to meet unique requirements. This segment's growth is fueled by the increasing demand for compliance with stringent data protection regulations, thereby establishing a balanced landscape between the flexible, scalable cloud solutions and the secure, controlled on-premise environments.

    Get more detailed insights about Telecom Analytics Market

    Regional Insights

    By Region, the study provides the market insights into North America, Europe, Asia-Pacific and the Rest of the World. North America has long been the dominant player in the global telecom analytics business. The area is expected to maintain its dominance, rising at a 45.80% CAGR during the forecast period. The presence of a number of noteworthy solution providers and telecommunication enterprises in the region drives the telecom analytics market growth.

    Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Europe’s telecom analytics market accounts for the second-largest market share due the increasing adoption of telecom analytics by a growing number of communication service providers in the region serves as a significant tailwind for industry growth. Further, the German telecom analytics market held the largest market share, and the UK telecom analytics market was the fastest-growing market in the European region

    The Asia-Pacific Telecom Analytics Market is expected to grow at the fastest CAGR from 2023 to 2030. This is due to the region is always displaying great growth opportunities. The growing demand for high-volume data storage and cloud computing are driving up the size of the telecom analytics industry. Moreover, China’s telecom analytics market held the largest market share, and the Indian telecom analytics market was the fastest-growing market in the Asia-Pacific region.

    For instance, the American technology giant IBM purchased Sanovi Technologies to expand its cloud offerings. Sanovi provides enterprise data centers and cloud infrastructure with hybrid cloud recovery, cloud migration, and business continuity software.

    Key Players and Competitive Insights

    Leading market players are extensively spending in R&D to extend their product lines, which would help the telecom analytics market grow even more. Important market developments include new product releases, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other firms. To grow and survive in a more competitive and increasing market environment, the telecom analytics industry must provide cost-effective products.

    Producing locally to reduce operational costs is one of the primary business strategies adopted by manufacturers in the global telecom analytics industry to serve clients and expand the market sector. In recent years, the telecom analytics industry has provided some of the most significant benefits to medicine. To strengthen their market positions, major players in the telecom analytics market, such as Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc and others, are forming alliances and expanding their bases in developing regions.

    Nokia Corporation (sometimes known as Nokia Oyj)[a] is a Finnish multinational telecommunications, information technology, and consumer electronics business founded in 1865. Nokia's primary offices are in Espoo, Finland, in the greater Helsinki metropolitan area,[3], but the company's beginnings are in the Pirkanmaa district of Tampere. NOKIA announced in April 2022 that it will deliver 7250 IXR chassis-based interconnect routers to serve high-density 400GE applications in Microsoft's 'tier-2' network architecture, bringing scalability, agility, and resilient networking to the data-center environment.

    Such technical advancements improve organizations' capacities to analyze huge amounts of data with relative ease, enhancing customer service and chances for client retention, and so accelerating the growth of the telecom analytics market.

    Oracle Corporation is a multinational computer technology company based in Austin, Texas. Oracle was the world's third-largest software firm by sales and market capitalization in 2020. Database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software are all sold by the company. In July 2022, Oracle Construction Intelligence Cloud Analytics was introduced.

    It addressed the challenge of integrating data from diverse applications in order to accurately diagnose problems, foresee hazards, and plan future actions encountered by engineering and construction firms. Because of the new solution, which incorporates data from Oracle Smart Construction Platform applications, owners and contractors may now have a comprehensive understanding of performance across all of their operations. Businesses can use this information to quickly identify problems, solve them, and focus on ways to drive continuous improvement throughout project planning, asset construction, and asset operation.

    Key Companies in the Telecom Analytics Market market include

    Industry Developments

    • Q2 2024: SK Telecom Invests $10 Million in Perplexity AI to Enhance Generative AI Capabilities SK Telecom announced a $10 million investment in Perplexity AI, aiming to strengthen its generative AI capabilities and integrate advanced AI personal assistant services into its telecom analytics offerings.
    • Q2 2024: Ericsson Launches AI-Powered Telecom Analytics Suite for 5G Networks Ericsson unveiled a new AI-powered analytics suite designed to help telecom operators optimize 5G network performance and improve customer experience through real-time data insights.
    • Q2 2024: Adobe Partners with Major Telecom Operator to Deploy Advanced Analytics Platform Adobe announced a strategic partnership with a leading telecom operator to deploy its advanced analytics platform, enabling enhanced customer segmentation and targeted marketing campaigns.
    • Q3 2024: TEOCO Wins Multi-Year Analytics Contract with European Telecom Giant TEOCO secured a multi-year contract to provide telecom analytics solutions to a major European telecom company, focusing on network optimization and fraud detection.
    • Q3 2024: Teradata Expands Telecom Analytics Operations with New Facility in Singapore Teradata opened a new analytics facility in Singapore to support telecom clients in the Asia-Pacific region, focusing on big data analytics and AI-driven network management.
    • Q4 2024: Ericsson Acquires Data Analytics Startup to Boost Telecom AI Offerings Ericsson completed the acquisition of a data analytics startup specializing in telecom AI, aiming to enhance its portfolio of analytics solutions for global telecom operators.
    • Q4 2024: Telecom Analytics Startup Raises $30 Million Series B Funding A telecom analytics startup announced the closing of a $30 million Series B funding round to accelerate product development and expand its market reach in predictive analytics for telecom networks.
    • Q1 2025: Adobe Appoints New Head of Telecom Analytics Division Adobe named a new executive to lead its telecom analytics division, signaling a renewed focus on AI-driven solutions for telecom operators.
    • Q1 2025: Ericsson Wins 5G Analytics Contract with Middle Eastern Telecom Operator Ericsson secured a contract to provide 5G analytics solutions to a major Middle Eastern telecom operator, supporting real-time network monitoring and customer experience management.
    • Q2 2025: TEOCO Launches New Fraud Detection Module for Telecom Analytics Platform TEOCO introduced a new fraud detection module for its telecom analytics platform, designed to help operators identify and prevent fraudulent activities in real time.
    • Q2 2025: Teradata Signs Partnership with African Telecom Consortium for Analytics Rollout Teradata entered into a partnership with an African telecom consortium to roll out advanced analytics solutions across multiple countries, focusing on network optimization and customer retention.
    • Q3 2025: Telecom Analytics Firm Files for IPO Amid Rapid Sector Growth A leading telecom analytics firm filed for an initial public offering, citing strong demand for AI-powered analytics solutions among global telecom operators.

    Future Outlook

    Telecom Analytics Market Future Outlook

    The Telecom Analytics Market is projected to grow at a 21.5% CAGR from 2024 to 2035, driven by increasing data consumption, IoT integration, and demand for enhanced customer insights.

    New opportunities lie in:

    • Development of AI-driven predictive maintenance tools for network optimization.
    • Implementation of real-time analytics platforms for customer experience enhancement.
    • Creation of tailored analytics solutions for emerging 5G applications.

    By 2035, the Telecom Analytics Market is expected to be a pivotal component of telecom strategies globally.

    Market Segmentation

    Telecom Analytics Market Type Outlook

    • Customer Analytics
    • Network Analytics
    • Subscriber Analytics
    • Location Analytics
    • Price Analytics
    • Service Analytics

    Telecom Analytics Market Services Outlook

    • Professional Services
    • Managed Services

    Telecom Analytics Market Solution Outlook

    • Customer Management
    • Network Management
    • Marketing Management
    • Sales & Distribution
    • Others

    Telecom Analytics Market Deployment Models Outlook

    • On-Premise
    • Cloud-Based

    Report Scope

    MARKET SIZE 202412.15(USD Billion)
    MARKET SIZE 202514.76(USD Billion)
    MARKET SIZE 2035103.49(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)21.5% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of artificial intelligence enhances predictive analytics in the Telecom Analytics Market.
    Key Market DynamicsRising demand for data-driven insights drives competition and innovation in the Telecom Analytics Market.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

    Market Highlights

    Author
    Shubham Munde
    Research Analyst Level II

    With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

    Leave a Comment

    FAQs

    How much is the telecom analytics market?

    The Telecom Analytics Market size was valued at USD 8.3 Billion in 2022.

    What is the growth rate of the telecom analytics market?

    The global market is projected to grow at a CAGR of 21.50% during the forecast period, 2023-2030.

    Which region held the largest market share in the telecom analytics market?

    North America had the largest share of the global market

    Who are the key players in the telecom analytics market?

    The key players in the market are Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc.

    Which deployment models led the telecom analytics market?

    The on-premise telecom analytics category dominated the market in 2022.

    Which solution had the largest market share in the telecom analytics market?

    The customer management had the largest share of the global market.

    Download Free Sample

    Kindly complete the form below to receive a free sample of this Report

    Case Study
    Chemicals and Materials

    Compare Licence

    ×
    Features License Type
    Single User Multiuser License Enterprise User
    Price $4,950 $5,950 $7,250
    Maximum User Access Limit 1 User Upto 10 Users Unrestricted Access Throughout the Organization
    Free Customization
    Direct Access to Analyst
    Deliverable Format
    Platform Access
    Discount on Next Purchase 10% 15% 15%
    Printable Versions