Table of Content - Healthcare BPO Market Size, Trends, Growth Outlook 2032

Research Methodology on Healthcare BPO Market

Abstract

The purpose of this research paper is to understand the trends, opportunities and challenges of the healthcare Business Process Outsourcing (BPO) market. Secondary data sources such as industry reports and published articles are analysed to explore the current state, size and direction of the market. Data collected from primary sources, including industry leaders and experts, are analysed to understand their views and opinions on the current and future landscape of the BPO market in the healthcare sector. Qualitative and quantitative data are collected and analysed to provide a comprehensive view of the market’s conditions and its potential for investments and growth.

Introduction

Business Process Outsourcing (BPO) is a method of outsourcing parts of a company’s operations, such as IT and processes, to a third-party provider. BPO has substantial benefits in terms of reducing costs, enabling flexibility and stimulating innovation, and thus numerous companies have increasingly started to switch over to or add outsourced services to their operations.

The healthcare industry is a particularly large influx of BPO services in recent years, which is expected to increase continuously over the forecast period 2023 to 2030. To understand the trend, opportunities and challenges of the healthcare BPO market, a comprehensive research methodology is employed. This research report draws on both primary and secondary sources to provide a comprehensive overview of the current landscape and project its future direction.

Objective

The main objective of this research is to study the current state, size and direction of the Healthcare Business Process Outsourcing (BPO) market. The research focuses on understanding the trends, opportunities and challenges of the BPO market in healthcare, through the collection and analysis of both qualitative and quantitative data from primary and secondary sources.

Research Approach

A mixed-methods research approach is employed to address the research objectives. In-depth interviews with industry experts and leaders combined with available secondary market data are used as sources of data for this research.

Secondary Sources

Secondary sources such as market research reports, industry magazines, journals and company reports, are used to identify the current size, segmentation and direction of the BPO market in healthcare. Secondary research is used to develop an understanding of the market’s condition and to refine the research narrative.

Primary Sources

Primary research is employed to uncover insights that are not readily available in public sources and to validate the secondary data analysis. Primary research sources include industry experts and advisory firms, which are contacted to obtain their opinions and views on the current landscape and potential of the BPO market. By way of in-depth interviews with industry figures, the research attempts to map the market’s conditions and present a detailed account of its future direction.

Data Collection

Data is collected using both secondary and primary sources and analysed using a combination of qualitative and quantitative methods.

Qualitative Data Analysis

Qualitative methods such as in-depth interviews and surveys are used to explore the perceptions of industry experts and leaders on the current conditions and future prospects of the BPO market in the healthcare sector. The data collected through the interviews and surveys are then analysed using thematic data analysis to identify emerging patterns and trends and draw implications and conclusions.

Quantitative Data Analysis

Quantitative methods such as statistical modelling and market analysis are used to analyse the secondary data gathered from industry reports and published articles. Statistical modelling is used to identify correlations between market segments and to measure their relative strengths. The analysis is further used to identify potential investment opportunities and potential obstacles in the healthcare BPO market.

Sampling Method

The study employs purposive sampling to identify a pre-determined number of informants for interviews. Industry leaders and experts are contacted, through primary and secondary sources, to obtain information on their opinions and views on the current and potential conditions of the healthcare BPO market.

Conclusion

This research aims to provide an in-depth understanding of the Healthcare Business Process Outsourcing (BPO) market, its current trends, opportunities and challenges. The research draws upon both primary and secondary sources, to gather and analyse both qualitative and quantitative data sets. By combining in-depth interviews with industry experts, surveys and statistical modelling, the researcher will be able to present a comprehensive overview of the market’s current state, size and direction.

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TABLE OF CONTENTS

1 EXECUTIVE SUMMARY

2 MARKET INTRODUCTION

2.1 DEFINITION

2.2 SCOPE OF THE STUDY

2.3 RESEARCH OBJECTIVE

2.4 MARKET STRUCTURE

3 RESEARCH METHODOLOGY

3.1 OVERVIEW

3.2 DATA FLOW

3.2.1 DATA MINING PROCESS

3.3 PURCHASED DATABASE:

3.4 SECONDARY SOURCES:

3.4.1 SECONDARY RESEARCH DATA FLOW:

3.5 PRIMARY RESEARCH:

3.5.1 PRIMARY RESEARCH DATA FLOW:

3.5.2 PRIMARY RESEARCH: NUMBER OF INTERVIEWS CONDUCTED

3.5.3 PRIMARY RESEARCH: REGIONAL COVERAGE

3.6 APPROACHES FOR MARKET SIZE ESTIMATION:

3.6.1 REVENUE ANALYSIS APPROACH

3.7 DATA FORECASTING

3.7.1 DATA FORECASTING TECHNIQUE

3.8 DATA MODELING

3.8.1 MICROECONOMIC FACTOR ANALYSIS:

3.8.2 DATA MODELING:

3.9 TEAMS AND ANALYST CONTRIBUTION

4 MARKET DYNAMICS

4.1 INTRODUCTION

4.2 DRIVERS

4.2.1 REGULATORY CHANGES- IMPLEMENTATION OF PPACA AND HIPAA

4.2.2 PRESSURE TO REDUCE RISING HEALTHCARE COSTS

4.2.3 INCREASING CONSOLIDATION IN THE HEALTHCARE INDUSTRY

4.2.4 ESCALATING ADOPTION OF BPO SERVICES IN HEALTHCARE

4.3 RESTRAINTS

4.3.1 HIDDEN COSTS OF OUTSOURCING

4.3.2 SECURITY CONCERN

4.4 OPPORTUNITIES

4.4.1 ADOPTION OF HEALTHCARE BPO IN EMERGING ECONOMIES

4.4.2 HEALTHCARE BPO FOR BACK-OFFICE WORK MANAGEMENT AND OPERATIONS

5 MARKET FACTOR ANALYSIS

5.1 VALUE CHAIN ANALYSIS

5.1.1 PRODUCT DEVELOPMENT & BUSINESS ACQUISITION (PDBA)

5.1.2 MEMBER MANAGEMENT

5.1.3 PROVIDER MANAGEMENT

5.1.4 CARE MANAGEMENT

5.1.5 CLAIMS MANAGEMENT

5.2 PORTER’S FIVE FORCES MODEL

5.2.1 BARGAINING POWER OF SUPPLIERS

5.2.2 BARGAINING POWER OF BUYERS

5.2.3 THREAT OF NEW ENTRANTS

5.2.4 THREAT OF SUBSTITUTES

5.2.5 INTENSITY OF RIVALRY

5.3 COVID-19 IMPACT ANALYSIS

5.3.1 DEMAND SUPPLY ANALYSIS

5.3.2 PRICING ANALYSIS

5.3.3 IMPACT ON KEY PLAYERS

6 GLOBAL HEALTHCARE BPO MARKET, BY SERVICE

6.1 OVERVIEW

6.2 PAYER SERVICES

6.2.1 CLAIMS MANAGEMENT SERVICES

6.2.1.1 CLAIMS ADJUDICATION SERVICES

6.2.1.2 CLAIMS SETTLEMENT SERVICES

6.2.1.3 INFORMATION MANAGEMENT SERVICES

6.2.1.4 CLAIMS REPRICING

6.2.1.5 CLAIMS INVESTIGATION SERVICES

6.2.1.6 CLAIMS INDEXING SERVICES

6.2.1.7 FRAUD DETECTION AND MANAGEMENT

6.2.2 FRAUD DETECTION AND MANAGEMENT

6.2.3 INTEGRATED FRONT OFFICE AND BACK OFFICE OPERATIONS

6.2.4 MEMBER MANAGEMENT

6.2.5 PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES

6.2.6 PROVIDER MANAGEMENT SERVICES

6.2.6 CARE MANAGEMENT

6.2.6 BILLING AND ACCOUNTS MANAGEMENT SERVICES

6.2.6 OTHERS

6.3 PROVIDER SERVICES

6.3.1 REVENUE CYCLE MANAGEMENT

6.3.2 PATIENT ENROLLMENT

6.3.3 PATIENT CARE

6.3.3.1 MEDICAL TRANSCRIPTION

6.3.3.2 DEVICE MONITORING

6.2.4 OTHERS

6.4 PHARMACEUTICAL SERVICES

6.4.1 RESEARCH & DEVELOPMENT

6.4.2 MANUFACTURING

6.4.3 NON-CLINICAL SERVICES

6.4.3.1 SUPPLY CHAIN MANAGEMENT & LOGISTICS

6.4.3.2 SALES AND MARKETING SERVICES

6.4.4 OTHERS

7 GLOBAL HEALTHCARE BPO MARKET, BY REGION

7.1 OVERVIEW

7.2 NORTH AMERICA

7.2.1 US

7.2.2 CANADA

7.3 EUROPE

7.3.1 GERMANY

7.3.2 FRANCE

7.3.3 UK

7.3.4 ITALY

7.3.5 SPAIN

7.3.6 REST OF EUROPE

7.4 ASIA-PACIFIC

7.4.1 CHINA

7.4.2 INDIA

7.4.3 JAPAN

7.4.4 SOUTH KOREA

7.4.5 AUSTRALIA

7.4.6 REST OF ASIA-PACIFIC

7.5 REST OF THE WORLD

7.5.1 MIDDLE EAST & AFRICA

7.5.2 LATIN AMERICA

8 COMPETITIVE LANDSCAPE

8.1 INTRODUCTION

8.2 MARKET SHARE ANALYSIS, 2023

8.3 COMPETITOR DASHBOARD

8.4 PUBLIC PLAYERS STOCK SUMMARY

8.5 COMPARATIVE ANALYSIS: KEY PLAYERS FINANICAL

8.6 KEY DEVELOPMENTS & GROWTH STRATEGIES

8.6.1 ACQUISITION

8.6.2 COLLABORATION

9 COMPANY PROFILES

9.1 PAREXEL INTERNATIONAL (MA) CORPORATION

9.1.1 COMPANY OVERVIEW

9.1.2 FINANCIAL OVERVIEW

9.1.3 SERVICES OFFERED

9.1.4 KEY DEVELOPMENTS

9.1.5 SWOT ANALYSIS

9.1.6 KEY STRATEGIES

9.2 VERADIGM LLC

9.2.1 COMPANY OVERVIEW

9.2.2 FINANCIAL OVERVIEW

9.2.3 SOLUTIONS OFFERED

9.2.4 KEY DEVELOPMENTS

9.2.5 SWOT ANALYSIS

9.2.6 KEY STRATEGIES

9.3 ORACLE CORPORATION

9.3.1 COMPANY OVERVIEW

9.3.2 FINANCIAL OVERVIEW

9.3.3 SOLUTIONS OFFERED

9.3.4 KEY DEVELOPMENTS

9.3.5 KEY STRATEGIES

9.4 IBM

9.4.1 COMPANY OVERVIEW

9.4.2 FINANCIAL OVERVIEW

9.4.3 SOLUTION OFFERED

9.4.4 KEY DEVELOPMENTS

9.4.5 SWOT ANALYSIS

9.4.6 KEY STRATEGIES

9.5 IQVIA HOLDING, INC.

9.5.1 COMPANY OVERVIEW

9.5.2 FINANCIAL OVERVIEW

9.5.3 SOLUTION OFFERED

9.5.4 KEY DEVELOPMENTS

9.5.5 KEY STRATEGIES

9.6 COGNIZANT

9.6.1 COMPANY OVERVIEW

9.6.2 FINANCIAL OVERVIEW

9.6.3 SERVICES OFFERED

9.6.4 KEY DEVELOPMENTS

9.6.5 SWOT ANALYSIS

9.6.6 KEY STRATEGIES

9.7 INFOSYS LIMITED

9.7.1 COMPANY OVERVIEW

9.7.2 FINANCIAL OVERVIEW

9.7.3 SERVICES OFFERED

9.7.4 KEY DEVELOPMENTS

9.7.5 SWOT ANALYSIS

9.7.6 KEY STRATEGIES

9.8 NTT DATA, INC

9.8.1 COMPANY OVERVIEW

9.8.2 FINANCIAL OVERVIEW

9.8.3 SERVICES OFFERED

9.8.4 KEY DEVELOPMENTS

9.8.5 KEY STRATEGIES

9.9 ACCENTURE

9.9.1 COMPANY OVERVIEW

9.9.2 FINANCIAL OVERVIEW

9.9.3 SERVICES OFFERED

9.9.4 KEY DEVELOPMENTS

9.9.5 KEY STRATEGIES

9.10 GEBBS

9.10.1 COMPANY OVERVIEW

9.10.2 FINANCIAL OVERVIEW

9.10.3 SERVICES OFFERED

9.10.4 KEY DEVELOPMENTS

9.10.5 KEY STRATEGIES

LIST OF TABLES

TABLE 1 QFD MODELING FOR MARKET SHARE ASSESSMENT

TABLE 2 GLOBAL HEALTHCARE BPO MARKET, BY SERVICE, 2019–2032 (USD BILLION)

TABLE 3 GLOBAL HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2019–2032 (USD BILLION)

TABLE 4 GLOBAL HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 5 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIM MANAGEMENT SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 6 GLOBAL HEALTHCARE BPO MARKET, FOR INTEGRATED FRONT OFFICE AND BACK-OFFICE OPERATIONS, BY REGION, 2019–2032 (USD BILLION)

TABLE 7 GLOBAL HEALTHCARE BPO MARKET, FOR MEMBER MANAGEMENT, BY REGION, 2019–2032 (USD BILLION)

TABLE 8 GLOBAL HEALTHCARE BPO MARKET, FOR PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 9 GLOBAL HEALTHCARE BPO MARKET, FOR PROVIDER MANAGEMENT SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 10 GLOBAL HEALTHCARE BPO MARKET, FOR CARE MANAGEMENT, BY REGION, 2019–2032 (USD BILLION)

TABLE 11 GLOBAL HEALTHCARE BPO MARKET, FOR BILLING AND ACCOUNTS MANAGEMENT SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 12 GLOBAL HEALTHCARE BPO MARKET, FOR OTHERS, BY REGION, 2019–2032 (USD BILLION)

TABLE 13 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 14 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIMS ADJUDICATION SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 15 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIMS SETTLEMENT SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 16 GLOBAL HEALTHCARE BPO MARKET, FOR INFORMATION MANAGEMENT SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 17 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIMS REPRICING, BY REGION, 2019–2032 (USD BILLION)

TABLE 18 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIMS INVESTIGATION SERVICES BY REGION, 2019–2032 (USD BILLION)

TABLE 19 GLOBAL HEALTHCARE BPO MARKET, FOR CLAIMS INDEXING SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 20 GLOBAL HEALTHCARE BPO MARKET, FOR FRAUD DETECTION AND MANAGEMENT, BY REGION, 2019–2032 (USD BILLION)

TABLE 21 GLOBAL HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 22 GLOBAL HEALTHCARE BPO MARKET, FOR REVENUE CYCLE MANAGEMENT, BY REGION, 2019–2032 (USD BILLION)

TABLE 23 GLOBAL HEALTHCARE BPO MARKET, FOR PATIENT ENROLMENT, BY REGION, 2019–2032 (USD BILLION)

TABLE 24 GLOBAL HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY REGION, 2019–2032 (USD BILLION)

TABLE 25 GLOBAL HEALTHCARE BPO MARKET, FOR OTHERS, BY REGION, 2019–2032 (USD BILLION)

TABLE 26 GLOBAL HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 27 GLOBAL HEALTHCARE BPO MARKET, FOR MEDICAL TRANSCRIPTION, BY REGION, 2019–2032 (USD BILLION)

TABLE 28 GLOBAL HEALTHCARE BPO MARKET, FOR DEVICE MONITORING, BY REGION, 2019–2032 (USD BILLION)

TABLE 29 GLOBAL HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 30 GLOBAL HEALTHCARE BPO MARKET, FOR RESEARCH & DEVELOPMENT, BY REGION, 2019–2032 (USD BILLION)

TABLE 31 GLOBAL HEALTHCARE BPO MARKET, FOR MANUFACTURING, BY REGION, 2019–2032 (USD BILLION)

TABLE 32 GLOBAL HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 33 GLOBAL HEALTHCARE BPO MARKET, FOR OTHERS, BY REGION, 2019–2032 (USD BILLION)

TABLE 34 GLOBAL HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 35 GLOBAL HEALTHCARE BPO MARKET, FOR SUPPLY CHAIN MANAGEMENT & LOGISTICS, BY REGION, 2019–2032 (USD BILLION)

TABLE 36 GLOBAL HEALTHCARE BPO MARKET, FOR SALES AND MARKETING SERVICES, BY REGION, 2019–2032 (USD BILLION)

TABLE 37 GLOBAL: HEALTHCARE BPO MARKET, BY REGION, 2019–2032 (USD BILLION)

TABLE 38 NORTH AMERICA: HEALTHCARE BPO MARKET, BY COUNTRY, 2019–2032 (USD BILLION)

TABLE 39 NORTH AMERICA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 40 NORTH AMERICA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 41 NORTH AMERICA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 42 NORTH AMERICA: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 43 NORTH AMERICA: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 44 NORTH AMERICA: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 45 NORTH AMERICA: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 46 US: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 47 US: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 48 US: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 49 US: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 50 US: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 51 US: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 52 US: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 53 CANADA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 54 CANADA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 55 CANADA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 56 CANADA: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 57 CANADA: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 58 CANADA: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 59 CANADA: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 60 EUROPE: HEALTHCARE BPO MARKET, BY COUNTRY, 2019–2032 (USD BILLION)

TABLE 61 EUROPE: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 62 EUROPE: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 63 EUROPE: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 64 EUROPE: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 65 EUROPE: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 66 EUROPE: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 67 EUROPE: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 68 GERMANY: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 69 GERMANY: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 70 GERMANY: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 71 GERMANY: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 72 GERMANY: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 73 GERMANY: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 74 GERMANY: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 75 FRANCE: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 76 FRANCE: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 77 FRANCE: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 78 FRANCE: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 79 FRANCE: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 80 FRANCE: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 81 FRANCE: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 82 UK: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 83 UK: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 84 UK: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 85 UK: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 86 UK: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 87 UK: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 88 UK: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 89 ITALY: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 90 ITALY: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 91 ITALY: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 92 ITALY: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 93 ITALY: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 94 ITALY: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 95 ITALY: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 96 SPAIN: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 97 SPAIN: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 98 SPAIN: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 99 SPAIN: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 100 SPAIN: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 101 SPAIN: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 102 SPAIN: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 103 REST OF EUROPE: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 104 REST OF EUROPE: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 105 REST OF EUROPE: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 106 REST OF EUROPE: HEALTHCARE BPO MARKET, FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 107 REST OF EUROPE: HEALTHCARE BPO MARKET, FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 108 REST OF EUROPE: HEALTHCARE BPO MARKET, FOR PHARMACEUTICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 109 REST OF EUROPE: HEALTHCARE BPO MARKET, FOR NON-CLINICAL SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 110 ASIA-PACIFIC: HEALTHCARE BPO MARKET, BY COUNTRY, 2019–2032 (USD BILLION)

TABLE 111 ASIA-PACIFIC: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 112 ASIA-PACIFIC: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 113 ASIA-PACIFIC: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 114 ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 115 ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 116 ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 117 ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 118 CHINA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 119 CHINA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 120 CHINA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 121 CHINA: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 122 CHINA: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 123 CHINA: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 124 CHINA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 125 INDIA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 126 INDIA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 127 INDIA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 128 INDIA: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 129 INDIA: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 130 INDIA: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 131 INDIA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 132 JAPAN: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 133 JAPAN: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 134 JAPAN: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 135 JAPAN: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 136 JAPAN: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 137 JAPAN: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 138 JAPAN: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 139 SOUTH KOREA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 140 SOUTH KOREA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 141 SOUTH KOREA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 142 SOUTH KOREA: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 143 SOUTH KOREA: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 144 SOUTH KOREA: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 145 SOUTH KOREA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 146 AUSTRALIA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 147 AUSTRALIA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 148 AUSTRALIA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 149 AUSTRALIA: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 150 AUSTRALIA: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 151 AUSTRALIA: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 152 AUSTRALIA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 153 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 154 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 155 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 156 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 157 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 158 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 159 REST OF ASIA-PACIFIC: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 160 REST OT THE WORLD: HEALTHCARE BPO MARKET, BY REGION, 2019–2032 (USD BILLION)

TABLE 161 REST OF THE WORLD: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 162 REST OF THE WORLD: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 163 REST OF THE WORLD: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 164 REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 165 REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 166 REST OF THE WORLD: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 167 REST OF THE WORLD: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 168 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 169 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 170 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 171 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 172 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 173 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 174 MIDDLE EAST & AFRICA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 175 LATIN AMERICA: HEALTHCARE BPO MARKET, BY SERVICE PROVIDER, 2019–2032 (USD BILLION)

TABLE 176 LATIN AMERICA: HEALTHCARE BPO MARKET, FOR PAYER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 177 LATIN AMERICA: HEALTHCARE BPO MARKET, FOR CLAIMS MANAGEMENT SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 178 LATIN AMERICA: HEALTHCARE BPO MARKET FOR PROVIDER SERVICES, BY TYPE, 2019–2032 (USD BILLION)

TABLE 179 LATIN AMERICA: HEALTHCARE BPO MARKET FOR PATIENT CARE, BY TYPE, 2019–2032 (USD BILLION)

TABLE 180 LATIN AMERICA: HEALTHCARE BPO MARKET FOR PHARMACEUTICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 181 LATIN AMERICA: HEALTHCARE BPO MARKET FOR NON-CLINICAL SERVICES, BY TYPE, 019–2032 (USD BILLION)

TABLE 182 PUBLIC PLAYERS STOCK SUMMARY

TABLE 183 COMPARATIVE ANALYSIS: KEY PLAYERS FINANICAL

TABLE 184 ACQUISITION

TABLE 185 COLLABORATION

TABLE 186 PAREXEL INTERNATIONAL (MA) CORPORATION: SOLUTION OFFERED

TABLE 187 VERADIGM LLC: SOLUTION OFFERED

TABLE 188 ORACLE CORPORATION: SOLUTIONS OFFERED

TABLE 189 IBM: SOLUTION OFFERED

TABLE 190 IQVIA HOLDING, INC.: SOLUTION OFFERED

TABLE 191 COGNIZANT: SERVICES OFFERED

TABLE 192 COGNIZANT: KEY DEVELOPMENTS

TABLE 193 INFOSYS LIMITED: SERVICES OFFERED

TABLE 194 NTT DATA, INC: SERVICES OFFERED

TABLE 195 ACCENTURE: SERVICES OFFERED

TABLE 196 GEBBS.: SERVICES OFFERED

TABLE 197 COGNIZANT: KEY DEVELOPMENTS

LIST OF FIGURES

FIGURE 1 GLOBAL HEALTHCARE BPO MARKET: STRUCTURE

FIGURE 2 GLOBAL HEALTHCARE BPO MARKET: MARKET GROWTH FACTOR ANALYSIS (2023-2032)

FIGURE 3 DRIVER IMPACT ANALYSIS (2023-2032)

FIGURE 4 RESTRAINT IMPACT ANALYSIS (2023-2032)

FIGURE 5 VALUE CHAIN ANALYSIS OF THE GLOBAL HEALTHCARE BPO MARKET

FIGURE 6 PORTER’S FIVE FORCES ANALYSIS: GLOBAL HEALTHCARE BPO MARKET

FIGURE 7 GLOBAL HEALTHCARE BPO MARKET, TYPE SEGMENT ATTRACTIVENESS, 2023 & 2032 (USD BILLION)

FIGURE 8 GLOBAL HEALTHCARE BPO MARKET, BY COMPONENT, 2023 & 2032 (USD BILLION)

FIGURE 9 GLOBAL HEALTHCARE BPO MARKET SHARE (%), BY SERVICE, 2023

FIGURE 10 GLOBAL: HEALTHCARE BPO MARKET, BY REGION, 2023 & 2032 (USD BILLION)

FIGURE 11 GLOBAL: HEALTHCARE BPO MARKET SHARE (%), BY REGION, 2023

FIGURE 12 NORTH AMERICA MARKET ANALYSIS: HEALTHCARE BPO MARKET, 2019-2032 (USD BILLION)

FIGURE 13 NORTH AMERICA: HEALTHCARE BPO MARKET, BY COUNTRY, 2023 & 2032 (USD BILLION)

FIGURE 14 NORTH AMERICA: HEALTHCARE BPO MARKET SHARE (%), BY COUNTRY, 2023

FIGURE 15 EUROPE MARKET ANALYSIS: HEALTHCARE BPO MARKET, 2019-2032 (USD BILLION)

FIGURE 16 EUROPE: HEALTHCARE BPO MARKET, BY COUNTRY, 2023 & 2032 (USD BILLION)

FIGURE 17 EUROPE: HEALTHCARE BPO MARKET SHARE (%), BY COUNTRY, 2023

FIGURE 18 ASIA-PACIFIC MARKET ANALYSIS: HEALTHCARE BPO MARKET, 2019-2032 (USD BILLION)

FIGURE 19 ASIA-PACIFIC: HEALTHCARE BPO MARKET, BY COUNTRY, 2023 & 2030 (USD BILLION)

FIGURE 20 ASIA-PACIFIC: HEALTHCARE BPO MARKET SHARE (%), BY COUNTRY, 2023

FIGURE 21 REST OF THE WORLD MARKET ANALYSIS: HEALTHCARE BPO MARKET, 2019-2032 (USD BILLION)

FIGURE 22 REST OT THE WORLD: HEALTHCARE BPO MARKET, BY REGION, 2023 & 2030 (USD BILLION)

FIGURE 23 REST OT THE WORLD: HEALTHCARE BPO MARKET SHARE (%), BY REGION, 2023

FIGURE 24 HEALTHCARE BPO MARKET PLAYERS: COMPETITIVE ANALSIS, 2023

FIGURE 25 COMPETITOR DASHBOARD: GLOBAL HEALTHCARE BPO MARKET

FIGURE 26 PAREXEL INTERNATIONAL (MA) CORPORATION: SWOT ANALYSIS

FIGURE 27 VERADIGM LLC: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 28 VERADIGM LLC: SWOT ANALYSIS

FIGURE 29 ORACLE CORPORATION: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 30 IBM: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 31 IBM: SWOT ANALYSIS

FIGURE 32 IQVIA HOLDING, INC.: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 33 COGNIZANT: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 34 COGNIZANT: SWOT ANALYSIS

FIGURE 35 INFOSYS LIMITED: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 36 INFOSYS LIMITED: SWOT ANALYSIS

FIGURE 37 NTT DATA, INC: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 38 ACCENTURE: FINANCIAL OVERVIEW SNAPSHOT

FIGURE 39 GEBBS.: FINANCIAL OVERVIEW SNAPSHOT

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